Incident Tracker Pricing, Features, Reviews & Comparison of Alternatives

Incident Tracker

Incident management platform for generating incident reports

5.0/5 (1 review)

Incident Tracker overview

What is Incident Tracker?

Incident Tracker is an integrated solution that helps educational institutions, security firms, healthcare agencies, and other businesses track workplace incidents and generate reports. Users can create and customize electronic forms by marking inputs as required or optional, and adding labels, checkboxes, dropdown lists, or radio buttons in forms.

Key features include alerts/notifications, role-based access, data import/export, heatmaps, and document management. Businesses can utilize Incident Tracker to configure workflows and automatically assign reports to users based on locations, categories, or groups. It also comes with a bulletin board module, which lets managers post and share critical notes with colleagues and team members, in order to improve collaboration across the organization.

Incident Tracker helps enterprises integrate with Active Directory and Lightweight Directory Access Protocol (LDAP) to record and maintain employee details. Users can retrieve specific files from the database using the search functionality and export reports in PDF format. Plus, it enables institutions to track the status of submitted reports and receive automated reminders on follow-up processes.
incident-tracker.com

Pricing

Pricing options
Subscription
Free trial
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Incident Tracker screenshot: Incident Tracker bulletin boardIncident TrackerIncident Tracker screenshot: Incident Tracker customize categoriesIncident Tracker screenshot: Incident Tracker file attachmentsIncident Tracker screenshot: Incident Tracker data importIncident Tracker screenshot: Incident Tracker report previewIncident Tracker screenshot: Incident Tracker workflow triggers

Incident Tracker user reviews

Excellent
1

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
Heather Paluso

Incident Tracker

Used daily for 2+ years
Reviewed 2019-05-15
Review Source: Capterra

My experience has been very positive and I would recommend them to other agencies. Their help desk is always responsive and I have a resolution promptly.

Pros
It is very easy to use and navigate. They continuously improve the software and add features. It is cost effective solution. Data can be exported to excel.

Cons
there is no way to archive old reports when a new year begins.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Incident Tracker pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact Incident Tracker for pricing details.

Incident Tracker features

Audit Trail
Customizable Reporting
Data Import/Export
Document Management
Reporting & Statistics
Workflow Management

API (742 other apps)
Activity Dashboard (667 other apps)
Activity Tracking (353 other apps)
Auditing (393 other apps)
Automatic Notifications (559 other apps)
Billing & Invoicing (334 other apps)
Compliance Management (446 other apps)
Document Storage (349 other apps)
Inventory Management (495 other apps)
Inventory Tracking (371 other apps)
Monitoring (346 other apps)
Real Time Data (367 other apps)
Real Time Reporting (320 other apps)
Third Party Integration (500 other apps)

Videos and tutorials

Additional information for Incident Tracker

Key features of Incident Tracker

  • Corrective Actions (CAPA)
  • Data Management
  • Group Management
  • Heat Maps
  • Incident Reporting
  • LDAP Integration
  • Root-Cause Diagnosis
  • Search
  • Ticket Management
  • User Access Controls
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