What is Incident Tracker?Incident Tracker is an integrated solution that helps educational institutions, security firms, healthcare agencies, and other businesses track workplace incidents and generate reports. Users can create and customize electronic forms by marking inputs as required or optional, and adding labels, checkboxes, dropdown lists, or radio buttons in forms.
Key features include alerts/notifications, role-based access, data import/export, heatmaps, and document management. Businesses can utilize Incident Tracker to configure workflows and automatically assign reports to users based on locations, categories, or groups. It also comes with a bulletin board module, which lets managers post and share critical notes with colleagues and team members, in order to improve collaboration across the organization.
Incident Tracker helps enterprises integrate with Active Directory and Lightweight Directory Access Protocol (LDAP) to record and maintain employee details. Users can retrieve specific files from the database using the search functionality and export reports in PDF format. Plus, it enables institutions to track the status of submitted reports and receive automated reminders on follow-up processes.