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Lucy vs Conexiom Comparison (2026)

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Lucy

Conexiom

Overview

Lucy is a web-based order processing software designed to help businesses automatically handle orders in PDF format sent by customers via email. It lets wholesalers capture sales related data such as purchase formats and stock codes in the existing ERP systems.

The Conexiom platform delivers industry-leading automation rates for processing Sales Orders, Invoices and Vendor Order Acknowledgments to minimize manual data entry and avoid the high cost of errors.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

1885

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

4.7

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“It alerts our team members when manual intervention is required (pricing errors, change of addresses, obsolete products).”

Mark A.

E-Commerce Manager

“It was easy to integrate with my existing business processes.”

Anna M.

Sales-Northeast Region

“Easy integration to our ERP.”

Mark A.

E-Commerce Manager

Pros

“A bit pricey but understandable, as it does save a lot of labor costs by eliminating manual order entry steps and credits due to order entry mistakes.”

Jason P.

Plant Manager

“This software allows our customer service department to focus more on the customer versus order entry.”

Alicia D.

Customer Care Team Lead

“I like the ease of use, compatibility with email and various ways the system is able to interact with our system.”

Travis N.

IT System Administrator

Cons

“The only real difficulty we've had is the time zone difference being in the US.”

Tawny B.

Customer Service Manager

“Integration for new parts does not happen in a timely manner.”

Deja D.

Order Management Specialist

Cons

“Custom parts are not easily transferred into Conexiom, although the logic would be very difficult to translate it anyway, so there is still some interaction with customer service. ”

Deborah W.

ERP Director