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NetSuite vs Sage 100 Comparison

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Overview

Category Leaders

NetSuite provides organizations with an integrated system helps them run their business. More than 40,000 organizations around the world use NetSuite to more easily grow and adapt to change.

Category Leaders

Sage 100 is an ERP platform for growing and medium-sized sales and manufacturing companies.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

7500

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

1.6K

5

4

3

2

1

699

660

190

35

49

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.1

334

5

4

3

2

1

123

133

60

11

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.

Pros

Excellent customer support, excellent value for the money. Great for organizations with multiple entities - ability to switch between companies/work in different companies at the same time.
Having worked with a few erps, this is one of the cleanest UIs and has been a great experience with getting data out of it. The datacubes on the backend have been really good as well.
So far it has been great. I love you can put information in spread sheet.

Cons

My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.

Cons

Quite expensive, customer support is dire (when you can actually get anyone) and it’s quite difficult software to use if you are not trained in accountancy.
There was a serious lack of training from our implementation partners, they were not knowledgeable.
The transfer to Sage 100 was very frustrating. Part of the issue that made it so frustrating was caused by the company hired to help us with the transfer.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features351
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Availability Management
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Catalog Management
  • Channel Management
  • Chart of Accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Delivery Management
  • Demand Forecasting
  • Direct Deposit
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Payment Alert
  • EDI
  • ERP integration
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For B2B
  • For Financial Institutions
  • For Government
  • For Hospitality Industry
  • For Insurance Industry
  • For Legal Professionals
  • For Medical Purposes
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Knowledge Base Management
  • Labeling
  • Labor Forecasting
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Marketing Reports
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payment Reconciliation
  • Payroll Management
  • Payroll Reporting
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prescription Processing
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing/Sharing
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • RFP Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analysis
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Forecasting
  • Sales Order Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scenario Planning
  • Scheduled/Automated Reports
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Special Order Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Supply Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transaction Management
  • Transportation Management
  • Trend/Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Visualization
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features109
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Availability Management
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Catalog Management
  • Channel Management
  • Chart of Accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Delivery Management
  • Demand Forecasting
  • Direct Deposit
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Payment Alert
  • EDI
  • ERP integration
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For B2B
  • For Financial Institutions
  • For Government
  • For Hospitality Industry
  • For Insurance Industry
  • For Legal Professionals
  • For Medical Purposes
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Knowledge Base Management
  • Labeling
  • Labor Forecasting
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Marketing Reports
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payment Reconciliation
  • Payroll Management
  • Payroll Reporting
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prescription Processing
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing/Sharing
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • RFP Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analysis
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Forecasting
  • Sales Order Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scenario Planning
  • Scheduled/Automated Reports
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Special Order Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Supply Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transaction Management
  • Transportation Management
  • Trend/Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Visualization
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations807
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Teams
  • NetSuite
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations66
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Teams
  • NetSuite
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

DH
AvatarImg

DOANH H.

Oil & Energy, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

NetSuite logo

NetSuite

Netsuite is more suitable for bigger companies and multiple entities

Reviewed a year ago
Pros

Easier to edit some transactions i.e. JE compared to Sage 100. Able to run financial reports for different department vs entities.

Cons

Pages/modules change in different roles instead of staying at the same page for all but limit access for each role. Some modules/buttons are named almost the same but doing the same function.

AvatarImg
AvatarImg

Abe Y.

Individual & Family Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

NetSuite logo

NetSuite

We chose NetSuite

Reviewed 6 years ago

So far so good. We’re happy with the attention and customer service we are receiving.

Pros

In our evaluation of new accounting packages, we reviewed NetSuite, Blackbaud, and Sage. NetSuite gave us the functionality we wanted by far.

Cons

The cost is higher than we’d hoped for as we are s nonprofit, however they do have nonprofit pricing.

MA
AvatarImg

Mujeezah A.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

NetSuite logo

NetSuite

All in one!! Phenomenal platform! Fantastic.

Reviewed 4 months ago

Overall Netsuite has been an incredibly helpful software to us us and I would love it to anyone 100+1%.

Pros

I like that Netsuite makes a big difference,All our departments can get all things done from one system including ERP,CRM, E-commerce, Financials,AP and HR.Finally it is reasonably user friendly for the average person as well easy to use and set up.

Cons

This software has been incredible and any issues we had the support team were very professional and on time to answer to our queries.

MC
AvatarImg

Melanie C.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

NetSuite Review

Reviewed 4 years ago

The overall experience has been positive. Support is very good.

Pros

Ability to write saved searches that use the data any way you wish. It was a lot of work, but I basically implemented the software myself with the NetSuite team. The key is to stay on schedule. The migration went smoothly from the old software.

Cons

Software is never 100% of need fulfillment. There are a few quirky issues. e.g. A/P voucher unable to post to employee receivable account.

SK
AvatarImg

Shadrack K.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

NetSuite logo

NetSuite

Wonderful journey with Netsuite

Reviewed 3 months ago

Netsuite has made our organization much efficient than otherwise it would be.

Pros

The flexibility provides us with every opportunity to review data in clusters, groups or standalone,also the freedom to generate reports and be 100% creative is such a huge add on.

Cons

Although I recognize it as pulling a large amount of data,there are times where it can take a substantial amount of time for certain reports to load.

AS
AvatarImg

Ashish S.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

NetSuite logo

NetSuite

Great ERP!

Reviewed a month ago

We are quite happy with our NetSuite Environment.

Pros

Ease of Initial Implementation. Easy to customize for additional functionalities, 100's of Suite Apps available to implement additional functionalities needed. Great support resources available. Ease of use for business users.

Cons

More ability to control what business users can do in terms or reporting.

PS
AvatarImg

Pamela S.

Accounting, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

Netsuite the better way to Invoice

Reviewed 2 years ago

My overall experience with Netsuite is great. This software makes my job so enjoyable, finding information using a PO lookup is nice and Inventory adjustments are not difficult. Instead it makes my job very enjoyable and so happy to wake up and go to work everyday.

Pros

I loved how it is so user friendly and if you enter any information incorrectly. It is very easy to correct and very quick to do so. I believe it is well worth the money you spend to have such great software. I have since using Netsuite tried to compare so many different software applications and honestly , I have not really found anything as of yet. The closest software so far I think is SAGE.

Cons

I honestly didn't find anything that I disliked about this software.

Vendor response

Thanks for taking the time to leave a review Pamela! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite.

WK
AvatarImg

William K.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetSuite

Oracle NetSuite

Reviewed 5 years ago

We use it for all aspects of running our bvusiness from accounting to inventory to financial services and sales and marketing. We have moved to 100% paperless operations with an extreme amount of automation and automated workflow.

Pros

Comprehensive platform to run almost any business. Open API and highly configurable to personal and business preferences.

Cons

It is expensive but I feel we have gotten our monies worth. You are dealing with a very large company so there is a bit of an institutional feel to engaging with them.

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Steve M.

Consumer Electronics, 201-500 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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NetSuite

Enterprise software is so expensive, you'll choose NetSuite out of desepartion

Reviewed a year ago
Pros

NetSuite is the standard for companies when they get over about 100 employees or $100m in revenue. You can't afford a "real" enterprise system, but you've far outgrown something like Quickbooks. It is a good value for what it does, but it's really neglected in terms of UI, modern integrations, and basically anything Web 2.0.

Cons

The user interface is basically frozen in time from 2008. It's just terrible. You can't even believe this is being sold as a modern web app. We just migrated within the last 2 years, so it's not like we're on some legacy instance. And when there is a modern option, like an Android app for expense tracking, it's got such horrid reviews that I won't install it on my poor phone. No way. I'm sure the system keeps our accounts accurate, but from a user's point of view, it's super sad to see how old and ugly this product us.

Sd
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Stephen d.

Consumer Goods, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetSuite

Best platform for small and large business

Reviewed 2 years ago

very good, 100% would recommend. It is an asset to our company and we have been told by several potential Venture Capital groups that we are so far ahead of most companies our size by using NetSuite we have added value to our company.

Pros

The ease of integration with several of our very important eCommerce software platforms. Everyone in our office is now operation in the same environment, no need to use different platforms for different jobs. Also, the reports are endless and tremendous, the customization is a godsend!

Cons

Did take a bit longer to migrate data and set up than anticipated but once it was done works like a charm. A small learning curve to operate but it is very forgiving so no need to worry about messing anything up.

Vendor response

Thanks for taking the time to leave a review, Stephen! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

RS
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Ranesh S.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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NetSuite

Netsuite is a great ERP software that's always investing and improving in it's platform development, based on customer feedback for new features and underlying frame work.

Reviewed 7 years ago

Despite the Cons stated above, Netsuite is a software that constantly being improved to resolve such issues. So I'm sure these limitations will be handled by the Netsuite Development team in the near future.

Pros

I really like the ease of use features and administration as aspects of net suite. It give the global visibility and local visibility of your business at a click of a button. It's easy to customize to most of your requirements without too much coding for development.

Cons

The Account receivable features for posting over payments, under payments and income without an invoice is done though manual journal entries and takes many steps compare to Sage. Also it doesn't allow you to consolidate invoice Netsuite Transactions. This means if you want to create a single invoice for more than 1 sales orders, you can't do that at present. When it comes to coding, you can't process more than 200 transactions to automatically using suite scripts, etc.

OS
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Olena S.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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NetSuite

Great product!

Reviewed 9 years ago
Pros

Accessibility and intuitive use. You can easily log in from any part of the world and access your account. There are links that exist between part of transaction (quote, SO, PO) that lets easily navigate through the workload

Cons

Inability to apply changes for all line items together (i.e 100 lines that need to have a specific uplift on quote for example) Now you have to go in and change each line individually vs. apply changes to all lines. It would be great to have the feature available.

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Angelo A.

Food & Beverages, 11-50 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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NetSuite

A great tool but not a solution

Reviewed 8 years ago

We have over 100 users and use almost every feature available: webstore, ERP, CRM, Marketing Automation. We provide Engineering Services (maintenance services and design / build / install) and Distribution (Retail / Wholesale). It's a fantastic tool but people should never expect the tool alone to provide the business solution. The solution is clearly defining your business processes end to end from a customer experience perspective. Reporting is easy using Saved Searches.

Pros

Very flexible and adaptable. Cloud based and covers the full range of enterprise needs. Easy to use and good online help resources. Huge range of apps / partners can be used to establish exactly what your business needs.

Cons

You need access to specialist capabilities for a really effective implementation. Don't rely on their professional services unless you have very deep pockets. Customer service support is fine for simple issues and questions; usually good technical understanding but have trouble translating that into operational context. I've developed a fairly deep understanding of the entire suite excluding accounting. Helps me engage directly with the professional services and development people when working up solutions.

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Steven C.

Automotive, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetSuite

We replaced SAP with Netsuite.

Reviewed 6 years ago

Business Problem Solved: Having a cloud based accounting system without hiring an expensive IT Guy. Was able to automate our sales and purchase process and the reports it generated were really useful.

Pros

Its flexibility and its less dependency on programmers. We replaced our SAP Business One with Netsuite Limited Edition after our IT Guy left. Since the forms in Netsuite are easily customizable without any programming required. We were able to easily edit our the layout of the documents to suit our needs by ourselves. Also, since Netsuite is cloud based. We were able to implement it easily in our provincial branch by just buying a $100 laptop as compared to $1,000-2,000 if it was SAP.

Cons

Additional support is expensive. But you can eventually find most of the solutions in google or its forum.

JK
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Jen K.

Real Estate, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

Netsuite Early Review

Reviewed 5 years ago

So far I like Netsuite, I don't love it. I'm hoping that after getting to use it more (it's only been 3 months), I will be more acquainted and used to it.

Pros

Going from Quickbooks to Netsuite was long overdue for our company. We have about 25 LLC's that all roll up to a Corporation. Each LLC has 1-7 properties. Netsuite has allowed for consolidated reporting, customized reports, and a convenient dashboard that QB cannot do.

Cons

The version of Netsuite we have did not allow for checks to be cut out of multiple bank accounts. This was a disaster since the sales team told us we were OK and the implementation team (3rd party) did not tell us this was an issue. Netsuite did pull through and wrote a script to get us working, but if you don't buy OneWorld, you will not have this option. I have used Sage Intacct and find Netsuite has a lot more customization, but sometime it is very difficult to figure out. Trying to learn where everything is or how to code is challenging.

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Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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NetSuite

NetSuite BYO-Developer

Reviewed 2 years ago
Pros

Netsuite can be modified to meet the needs of many types of businesses. There are a lot of services that can be added. A good solution for medium to enterprise-sized companies.

Cons

Once you integrate Netsuite into all of your Operations, you are now 100% dependent on the uptime of Netsuite's web services. They show a 99.98%, but I have seen at least a couple of times where the status for a region changed to green, meaning "up," but the issue was not resolved 20-30 minutes later. Anyone using Netsuite needs to have a developer build dashboards and searches.

Vendor response

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

DS
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David S.

Wholesale, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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From Sage to Netsuite

Reviewed 6 years ago

Overall everyone at my company is very excited to have finally found a system like netsuite and are overall satisfied with your experience thus far.

Pros

The ease of use as well as the lack of a batch system. We came from Sage 300 which feels very antiquated compared to Netsuite. The UI just felt very dated and it was not user friendly at all. If you found a prior mistake after that day then you might as well have found a work around because getting it reconciled was a nightmare. With Netsuite the system is intuitive enough that it can retro almost any issue that you find today back to whatever date it needs to be adjusted with little to no issue. I also like the openness of the system, there is no need to pay someone hundreds of dollars just to modify a form it is super easy to do on your own.

Cons

I love that there is a suite answers form for quick answers but sometimes they can be more confusing than anything. Maybe add some videos demoing what to do rather than just text based support. Implementation of some aspects were also a little less than stellar.

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Gregg C.

Sporting Goods, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

NetSuite was a big leap forward for us.

Reviewed 2 years ago

Once you get comfortable with the navigation and understand the workflows, it's easy to use. I'll give credit to NetSuite/Oracle for the help forum. Needed to add some functionality to the purchasing process (tracking whether POs have been acknowledged by the vendor, so I can follow up if not). Had a vague idea how to do it, but posted on the forum. One day later a NetSuite guru had posted a step-by-step process that 100% nailed it.

Pros

It's a web-based ERP, so it does basically anything you ask it to (or are will to pay for it to do). Once you get the hang of it, it's an awesome tool for ordering, receiving, production planning, accounting, etc. Customizable dashboard puts the right info in front of me.

Cons

1. It's web-based, but it's slowwwwwwww. Far and away the slowest software I use on my desktop (Mac). Sign in on the iPad Pro? It'll add an hour to my day waiting for page loads. 2. Everything costs extra. We currently pay for a third-party software to connect our Shopify store to NetSuite. Heard there was now a native NetSuite-Shopify connection. Tried to connect - turns out, you've got to pay for that too. Don't get me wrong - it's powerful stuff, but anything that's not part of the basic package is going to cost you. Negotiate!

Vendor response

Thanks for taking the time to leave a review Gregg! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite.

JM
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Joannie M.

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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NetSuite

Overall a great accounting software for medium-sized businesses

Reviewed 2 years ago

Overall switching to NetSuite transformed our Finance team from data entry people to auditors. With most menial tasks automated or semi-automated, it freed up more time to audit our data and be more proactive with our accounting in general. Revenue management, which used to be a 100% manual, line-by-line nightmare, is now almost fully automated. Human errors were greatly reduced. Our sales opening process is almost fully automated thanks to the seamless Salesforce integration. Overall we are very satisfied with our switch.

Pros

The Revenue Management feature is amazing, a bit tricky to understand but once you get the hang of it it saves a ton of time.Multi-subsidiary and multi-currency work extremely well. We have 8 different subsidiaries in 3 currencies and it's made our lives so much easier to have them all in one place, with automatic currency conversion and automated end-of-month eliminations.Having automations like monthly postings to our GL, amortization calculations for our numerous IT purchases and monthly subscriptions, and the great reconciliation tool has saved us a ton of time during month's end.Integration with Salesforce was a breeze with an out-of-the-box connector.Support is generally very knowledgeable, problems are quickly fixed and answers quickly answered. There is a great Help tool (SuiteAnswers) where we find an answer to most of our problems, as well as a very active Enhancements Requests database.

Cons

Some features lack flexibility, like revenue recognition posting, but there are workarounds.User adoption can be slow because the system is very different from most mainstream systems, with it being so automated.Sales taxes management for Canada isn't totally adapted since they replicated American functionalities with Canadian codes, but there are also workarounds to this.

Vendor response

Thanks for taking the time to leave a review, Joannie! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

WS
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Warren S.

Financial Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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NetSuite

NetSuite --> Great Software Worth Every Penny

Reviewed a year ago

NS has provided an excellent solution to helping manage our books and it has been customized to work with the many nuances of our company; it has a great opportunities pipeline structure that ties with our HubSpot and there are some good forecasting activities that have resulted from thisIntegration with ADP and Mosaic have also been great and we have a near 100% (never will be of course) automated financial management and budgeting systemNS helps take a lot of the wrench work out of the way to allow finance professionals to focus on strategic development

Pros

Ease of useScheduled reportingSaved and shared reportsCustomer Service and experts that work to help create and solve unique problems

Cons

Report formats and presentationMRR and ARR require a lot of customization to show correct valuesHaving to always add an authenticator code to access the software

Vendor response

Thanks for taking the time to leave a review, Warren! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

CD
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Carrie D.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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NetSuite

Understand What is Customization vs Native to Netsuite before Buying

Reviewed 6 years ago

When purchasing anything, those in sales, help to sell you a product, which they may or may not know all if its capabilities. We thought we were informed buyer, but we write this review to help you be an even more informed buyer. We asked 100 typed out prioritized questions concerning the needs of our business to the sales team prior to signing the contract. When told that those 100 were too much for them to help determine if we were going to have our business objectives met, we narrowed the list to 10. We said we need to confirm that these things can be done with the software, so that our business can function. WE however didn't know to use the words CUSTOMIZATION vs CONFIGURED vs NATIVE to NetSuite. So in the tech world almost anything is possible to do with software if you are willing to have Customization done and pay for it. So as we worked through 3 month difficult onboarding process, we had to contact other companies to make NetSuite work for our business and in the end, had to find a work around, not related to using NetSuite to make a core function of our business function (Outlined in our Top 10 Questions) without being able to do this task in NetSuite. Don't just vet NetSuite, but the partners they recommend, as in the end, we wouldn't have signed the contract with how it worked for our business.

Pros

It combined financial data with order data.

Cons

The lack of Native Features that fit our business, too much customization needed for e-commerce.

AA
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Amanda A.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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NetSuite for Small Business Application

Reviewed 11 years ago

Our company has been using NetSuite since 2011, when we first formed our organization. We have found that the user interface is easy to use and simple to train on when bringing in new hires. The transparency of the system allows us to track the complete process of an order - from the point the order is physically taken until the package has