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NetSuite

The World’s Leading, Most Deployed Cloud ERP Solution

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NetSuite Pricing, Features, Reviews and Alternatives

NetSuite product overview

Price starts from

499

Per month

What is NetSuite?

NetSuite is an all-in-one cloud business management solution that helps more than 29,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, supply chain and warehouse operations, NetSuite gives companies clear visibility of their information and control of their business.

Key benefits of using NetSuite

Work more effectively by automating core processes and getting real-time insights into operational and financial performance.

- Automate Financial Processes. Improve financial operations, efficiency and productivity.

- Gain Inventory Visibility. Monitor inventory levels, minimise carrying costs and deliver orders on time.

- Supply Chain Optimisation. Control the flow of goods across the value chain, from suppliers to the customer.

- Flawless Order Management. Streamline order management and procurement processes.

- Increase Warehouse Efficiency. Optimise the put-away process and reduce picking errors.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat
Knowledge Base

Training options

In Person
Webinars
Live Online
Documentation
Videos

NetSuite pricing information

Value for money

3.7

/5

819

Starting from

499

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

NetSuite features

Functionality

4.1

/5

819

Total features

306

52 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
API
Third Party Integrations
Customizable Reports
Document Management

Functionality contenders

NetSuite users reviews

Overall Rating

4.1

/5

819

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.58/10
Rating distribution

5

4

3

2

1

327

331

118

20

23

Pros
The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.

AR

Anonymous Reviewer

It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.

PG

Prasad G.

The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.

AH

Arthur H.

Cons
My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.

TS

Ton S.

Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.

KL

Kalid L.

I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating

Best ERP out there

Reviewed 9 months ago

Transcript

Apeksha: Hi, I'm Apeksha. I'm an accounting manager. I give NetSuite five stars. For more reviews like...

JB
AvatarImg

Julie B.

Group Reporting Manager

Sports, 201-500 employees

Review source

Overall Rating

SailGP

Reviewed 8 months ago

Transcript

Julie B.: Hi, my name is Julie. I'm a director of finance. I rank NetSuite as a five. And for more reviews,...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great ERP

Reviewed 4 years ago

Help us at a time we were growing the company, so right now we are more efficient and have real time data because of Netsuite.

Pros

- Very Robust and Fully customizable - Have an API and so connect with third party and other tools you use internally can be definitely doable. - Multiple currencies, locations and internationalization help you when you have to access in different subsidiaries - Have great tools for making reports The support have been great the last 2 or 3 times I used it.

Cons

- Sometimes tends to be slow, It seems like that was a problem with the implementation but in general it feel slow. - The UI looks old, but does what you need. - The documentation is really heavy and sometimes is hard to find things there.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great product for a Small / Medium Bussiness

Reviewed 16 days ago

Since I have experience in implementing ERPs, it was fairly easy to implement and train the personnel, after a few months the company runs smoothly and with great KPIs.

Pros

- It was very standardized and easy to implement in the company once we know what we needed - Specific modules help you focus on the company's needs - Data Management is robust, allowing to have a clean Data Base - Oracle provides an excellent customer service - We didn't need many it specialists to implement the ERP

Cons

- Price is high - Being standardized not allow for much customization - Sometimes adding another module is difficult because the tools is a little strict - Tool is weak for specialized industries such a manufacturer, warehouse and specialized technical business.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Lots of Potential for Large Businesses, but Not a Good Fit for Small Businesses

Reviewed 17 days ago

For small businesses, I would not recommend Netsuite. The licensing is very expensive, and you ideally need a certified Netsuite professional on staff in order to utilize the software to its full potential. The customer service experience was also lacking, but that tends to be ubiquitous across most platforms of this genre. For big businesses that can dedicate staff to the maintenance and configuration of the application, there are endless possibilities, and you are likely to find everything you need all in one software bundle. For everyone else, however, I would suggest a more economical option.

Pros

Netsuite has seemingly endless business uses and integrations, and can perform a wide variety of tasks from basic accounting to project management. The system itself is very customizable to meet your specific business needs, with a variety of different service add-ons available for and additional fees. When used correctly, Netsuite can potentially be a one-stop shop for all of your primary business functions, and is adjustable to accommodate virtually every user role possible.

Cons

Netsuite is very expensive, even for its basic feature package. The licensing fees increase each year automatically, and there is little room to negotiate with your account manager. In my experience, customer service has been less than satisfactory, and you are constantly tossed back and forth between departments whenever there is an issue. The customization process for the application is also extremely complex, so if you do not participate in formal training program for the software, you may have a difficult time setting up your desired features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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100% Cloud Based Solution from the start

Reviewed a month ago

Great overall experience with the software. We have found it to be easy to use, its configurable to meet our needs and a solution we can grow with. Overall good value, reasonably low cost feature rich completely cloud based ERP system.

Pros

Product is completely cloud based and easy to use. Updates to software are automatic and painless. Do not need an IT Staff to support it. We've been using for 8 years and haven't needed any dedicated full-time IT staff. Features are rich and it is highly customizable to meet your company's needs.

Cons

Owned by Oracle now. Cost keeps increasing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Strategic system selection

Reviewed 2 months ago

Once implemented very powerful - the business has doubled in size and NetSuite has not broken a sweat to help with that. But getting in set up, and bedded in, is hard work

Pros

Range of capability addressing a numbe of our business issues. Configurability and single source of data

Cons

This product can do a lot - it can be really difficult to find the information you need to decide what to use and how to do it well

NetSuite FAQs and common questions

Q. What type of pricing plans does NetSuite offer?

NetSuite has the following pricing plans:
Starting from: $499.00/month
Pricing model: Subscription


Q. Who are the typical users of NetSuite?

NetSuite has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does NetSuite support?

NetSuite supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish


Q. Does NetSuite support mobile devices?

NetSuite supports the following devices:
Android, iPad, iPhone


Q. Does NetSuite offer an API?

Yes, NetSuite has an API available for use.


Q. What other apps does NetSuite integrate with?

NetSuite integrates with the following applications:
FieldAware, UKG Ready, Microsoft Outlook, Bronto Marketing Platform, Bill.com, Five9, Expensify, DocuSign, Box, Boomi, BambooHR, SAP Concur, Ascentis


Q. What level of support does NetSuite offer?

NetSuite offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base

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