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NetSuite Pricing, Features, Reviews and Alternatives
NetSuite product overview
What is NetSuite?
NetSuite is an all-in-one cloud business management solution that helps more than 29,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, supply chain and warehouse operations, NetSuite gives companies clear visibility of their information and control of their business.
Key benefits of using NetSuite
- Automate Financial Processes. Improve financial operations, efficiency and productivity.
- Gain Inventory Visibility. Monitor inventory levels, minimise carrying costs and deliver orders on time.
- Supply Chain Optimisation. Control the flow of goods across the value chain, from suppliers to the customer.
- Flawless Order Management. Streamline order management and procurement processes.
- Increase Warehouse Efficiency. Optimise the put-away process and reduce picking errors.
Typical customers
Platforms supported
Support options
Training options
NetSuite pricing information
Value for money
3.7
/5
819
Starting from
499
Per month
Value for money contenders
NetSuite features
Functionality
4.1
/5
819
Total features
306
52 categories
Functionality contenders
NetSuite users reviews
Overall Rating
4.1
/5
819
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.58/10
5
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1
327
331
118
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Anonymous Reviewer
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Prasad G.
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Arthur H.
TS
Ton S.
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Kalid L.
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Anonymous Reviewer
Overall rating contenders
Apeksha S.
Accounting Manager
Information Technology and Services, 501-1,000 employees
Review source
Transcript
Apeksha: Hi, I'm Apeksha. I'm an accounting manager. I give NetSuite five stars. For more reviews like...
Julie B.
Group Reporting Manager
Sports, 201-500 employees
Review source
Transcript
Julie B.: Hi, my name is Julie. I'm a director of finance. I rank NetSuite as a five. And for more reviews,...
Alvaro I.
Verified reviewer
Internet, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
Help us at a time we were growing the company, so right now we are more efficient and have real time data because of Netsuite.
- Very Robust and Fully customizable - Have an API and so connect with third party and other tools you use internally can be definitely doable. - Multiple currencies, locations and internationalization help you when you have to access in different subsidiaries - Have great tools for making reports The support have been great the last 2 or 3 times I used it.
- Sometimes tends to be slow, It seems like that was a problem with the implementation but in general it feel slow. - The UI looks old, but does what you need. - The documentation is really heavy and sometimes is hard to find things there.
Federico A.
Verified reviewer
Banking, 1-10 employees
Used daily for 2+ years
Review source
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Since I have experience in implementing ERPs, it was fairly easy to implement and train the personnel, after a few months the company runs smoothly and with great KPIs.
- It was very standardized and easy to implement in the company once we know what we needed - Specific modules help you focus on the company's needs - Data Management is robust, allowing to have a clean Data Base - Oracle provides an excellent customer service - We didn't need many it specialists to implement the ERP
- Price is high - Being standardized not allow for much customization - Sometimes adding another module is difficult because the tools is a little strict - Tool is weak for specialized industries such a manufacturer, warehouse and specialized technical business.
Andy K.
Verified reviewer
Computer Software, 11-50 employees
Used daily for 2+ years
Review source
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For small businesses, I would not recommend Netsuite. The licensing is very expensive, and you ideally need a certified Netsuite professional on staff in order to utilize the software to its full potential. The customer service experience was also lacking, but that tends to be ubiquitous across most platforms of this genre. For big businesses that can dedicate staff to the maintenance and configuration of the application, there are endless possibilities, and you are likely to find everything you need all in one software bundle. For everyone else, however, I would suggest a more economical option.
Netsuite has seemingly endless business uses and integrations, and can perform a wide variety of tasks from basic accounting to project management. The system itself is very customizable to meet your specific business needs, with a variety of different service add-ons available for and additional fees. When used correctly, Netsuite can potentially be a one-stop shop for all of your primary business functions, and is adjustable to accommodate virtually every user role possible.
Netsuite is very expensive, even for its basic feature package. The licensing fees increase each year automatically, and there is little room to negotiate with your account manager. In my experience, customer service has been less than satisfactory, and you are constantly tossed back and forth between departments whenever there is an issue. The customization process for the application is also extremely complex, so if you do not participate in formal training program for the software, you may have a difficult time setting up your desired features.
Jon F.
Wholesale, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Great overall experience with the software. We have found it to be easy to use, its configurable to meet our needs and a solution we can grow with. Overall good value, reasonably low cost feature rich completely cloud based ERP system.
Product is completely cloud based and easy to use. Updates to software are automatic and painless. Do not need an IT Staff to support it. We've been using for 8 years and haven't needed any dedicated full-time IT staff. Features are rich and it is highly customizable to meet your company's needs.
Owned by Oracle now. Cost keeps increasing.
Anonymous Reviewer
Verified reviewer
Management Consulting, 201-500 employees
Used daily for 2+ years
Review source
Share this review:
Once implemented very powerful - the business has doubled in size and NetSuite has not broken a sweat to help with that. But getting in set up, and bedded in, is hard work
Range of capability addressing a numbe of our business issues. Configurability and single source of data
This product can do a lot - it can be really difficult to find the information you need to decide what to use and how to do it well
NetSuite FAQs and common questions
Q. What type of pricing plans does NetSuite offer?
NetSuite has the following pricing plans:
Starting from: $499.00/month
Pricing model: Subscription
Q. Who are the typical users of NetSuite?
NetSuite has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does NetSuite support?
NetSuite supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish
Q. Does NetSuite support mobile devices?
NetSuite supports the following devices:
Android, iPad, iPhone
Q. Does NetSuite offer an API?
Yes, NetSuite has an API available for use.
Q. What other apps does NetSuite integrate with?
NetSuite integrates with the following applications:
FieldAware, UKG Ready, Microsoft Outlook, Bronto Marketing Platform, Bill.com, Five9, Expensify, DocuSign, Box, Boomi, BambooHR, SAP Concur, Ascentis
Q. What level of support does NetSuite offer?
NetSuite offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base
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