App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

PestPac vs FieldRoutes Comparison

Add to Compare

Compare similar apps

Housecall Pro logo

Housecall Pro

4.7

Jobber logo

Jobber

4.5

GorillaDesk logo

GorillaDesk

4.8

Arborgold logo

Arborgold

4.5

Briostack logo

Briostack

3.7

CMMShere logo

CMMShere

4.5

Good recommendations?

PestPac logo

PestPac

80pts

Overview

Category Leaders

PestPac is a cloud-based software for pest control businesses which covers scheduling, routing, dispatching, materials management...

Category Leaders

Finally, a field service software solution that makes life easier and delivers all the features you need without all the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

249

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.9

232

5

4

3

2

1

114

54

24

8

32

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.3

324

5

4

3

2

1

172

99

28

11

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

I am so grateful to have found Pest Pac back when we started in 2002. It has made all the difference in our ability to provide the best customer service experience possible.
I love the service set-up report. I love the collections module and the way it helps me track customers that are over 120 days past due and is integrated directly with ARM.
I liked that it was pretty consistent and very user friendly. I was able to get things done easily because I felt like it was easy to maneuver.

Pros

It’s very good and positive. It’s simple, communications with our customers and techs simultaneously.
The best word I have for PestRoutes effect on our business is "streamlined. We are more efficient at the daily tasks which frees up time for the important work of networking to build our business.
FieldRoutes is easy to use, has great functionality, and is easy to integrate other programs with.

Cons

Try and cancel your subscription they will send you a threatening email reminding you of their auto renewal policy and your obligated to pay off your remain contract or be sent to collections.
There are many little mistakes with no evidence of fixing them. The pre-ceding screen to select my industry for example, Pest Control wasn’t even an option.
Keep it simple stupid is my title because this software does everything but that.

Cons

Reporting numbers through pestroutes is horrific. Managing profiles for different areas messed up our numbers for the year, and now Pestroutes is calling us out on “fudging our numbers.
Customer service is awful. They charge alot for a single backup of your data.
Then I have to go back to techroutes to finish the service. I am very frustrated with this new app.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features46
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Client Portal
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Portal
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Estimating
  • Fleet Management
  • For Lawn Care
  • For Pest Control Companies
  • GPS
  • Inventory Management
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Signature Capture
  • Multi-Location
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Property Layouts
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Technician Management
  • Third-Party Integrations
  • Timesheet Management
  • Work Order Management
  • Workflow Management
  • Total features42
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Client Portal
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Portal
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Estimating
  • Fleet Management
  • For Lawn Care
  • For Pest Control Companies
  • GPS
  • Inventory Management
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Signature Capture
  • Multi-Location
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Property Layouts
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Technician Management
  • Third-Party Integrations
  • Timesheet Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations7
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations2
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Alternatives

Explore similar apps

User reviews that mention these apps

AB
AvatarImg

Ashley B.

Consumer Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FieldRoutes logo

FieldRoutes

Great Software!

Reviewed 6 years ago

Overall experience has been great - a for sure improvement over Pestpac (except in the scheduling department). The support team is friendly & knowledgeable as well.

Pros

The software is easy to use, especially when running reports. There are multiple reports that gather any information you could possibly want. It is easy to train & continues to receive updates that benefit our company - employees & customers. It is clean & modern - enough information on each page without making it appear cluttered.

Cons

Scheduling could be improved. If a technician arrives at a stop out of order, it does not put it where he clocked in. We then have to review the QA reports just to see how he checked in. The combo of some of the access controls make it difficult for management to ensure employees are not adjusting items they shouldn't - invoices for example.

Vendor response

Thank you, Ashley! We're so glad the software has made it easier for you to run reports. We'll take your great feedback on scheduling. Super helpful.

TN
AvatarImg

Torben N.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FieldRoutes logo

FieldRoutes

Very complete

Reviewed 10 years ago

Has a multiple great features like PestPac, but the synchronization with tablets leaves much to desire. The routing is often off, and so is the navigation interface.

Pros

No pros were added to this review

Cons

No cons were added to this review

AL
AvatarImg

Alfonso L.

Chemicals, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FieldRoutes logo

FieldRoutes

PestRoutes Software

Reviewed 6 years ago

Wonderful!

Pros

I love how user friendly the software is! After using PestPac for a year and a half I was introduced to PestRoutes and haven't looked back. It is so easy to use and makes my job as a small business owner so much easier.

Cons

The one thing I can think of is it would be nice to have some different templates for the different services in the industry such as mosquito and termite.

Vendor response

Alfonso, Thank you so much for taking the time to review us and share valuable feedback. We love your suggestion. Keep them coming.

AvatarImg
AvatarImg

Robert H.

Consumer Services, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FieldRoutes logo

FieldRoutes

Wowed by Pest Routes

Reviewed 6 years ago

It's been amazing! CSR is the man and their development team are constantly coming up with new amazing features.

Pros

I have used both PestPac and ServSuite and this software is by far the easiest to teach and use at a local branch level. It's intuitive nature has extra features has already facilitated a significant drop in our A/R and an increase in customer satisfaction and retention.

Cons

The enterprise reporting could still be a little more robust. Their reporting in general is great on the individual branch level and it's very dynamic.

JC
AvatarImg

Jim C.

Apparel & Fashion, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

FieldRoutes logo

FieldRoutes

A very robust CRM for the pest control industry

Reviewed 2 years ago

I took over as Branch Manager after our company had been using PestRoutes for over a year. They had migrated from PestPac, and it appears for all intents and purposes that the migration went well. It was a steep learning curve for me, and they want to charge for additional hands-on training (what I would call "re-doing the onboarding"). Even 2+ years on I'm discovering that our people either weren't trained properly in the beginning, or that that tribal knowledge was lost in the general turnover that companies experience. However, their customer service has always been helpful as we've called in about simple questions because we didn't know where to look in the Help Wizard.

Pros

The reporting features are incredible....if you have good input. Not a FieldRoutes issue, just a pebcak error.

Cons

Reporting is a double edged sword: there are so many different ways to get the same information that I've had to create a library of how to run the reports that we want. Yes, you can save reports, but only in the Reports tab. Side note - why isn't the Sales Report in the Reporting tab but in the Customer tab?

Vendor response

Thank you for your review, Jim. We're glad to see that the reporting features have been so impactful to your business. We look forward to continuing to work with you in the future. As in the past, please feel free to reach out to our Support team with anything you need.

AvatarImg
AvatarImg

John E.

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FieldRoutes logo

FieldRoutes

Much better than Serve Suite Pest Pack and all the other old software companies

Reviewed 6 years ago
Pros

I have use pestpac then switched to serve suite and then to PestMate for 2 years (which I liked PestMate) but Pest Routes has been by far the best, navigation speed is much better than PestMate, Routing system is the best I've seen, Easy to train employees on and the reports are clean and one of my favorite parts is you can really run any data point from the customer section. If I want to know how many active accounts are ontime services I can generate a report giving what ever data I want; address, phone number, there last service, anything. Lets say I want to know how many of those customers have a card on file or were sold via Yelp so I can know if a source I'm paying to get customers from is bringing me a lot of onetime services I can know all that. Pricing is great too.

Cons

I wish it integrated my communication systems like emails and phone system. I've been told for a 6 months now the phone integration is coming but no word yet.

Vendor response

Thank you for your comments and feedback. We're working on the product roadmap and will keep you informed on the emails and phone integrations.