ServiceTitan vs HERO Software

Housecall Pro

Jobber

FieldEdge

plancraft

ToolTime

openHandwerk

Compare ServiceTitan and HERO Software based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

FieldEdge is a cloud-based service management software to help users run and grow the entire field service business by handling operations such as scheduling, dispatching, invoicing, and payment processing.

Housecall Pro is a field service management solution designed to streamline operations and drive growth for home service businesses. The platform offers a comprehensive suite of features to help professionals in various industries, including HVAC, plumbing, electrical, general contracting, handyman services, home cleaning, and more.

Jobber is a field service management software that helps home service businesses stay organized and streamline customer experiences. With AI tools such as Jobber Copilot and automated marketing features, administrators can provide 5-star service.

ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies

Accounting

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Scheduling

Audit Trail

Automated Scheduling

Availability Management

Bid Management

Billing & Invoicing

Budget Tracking

Budgeting/Forecasting

CAD Tools

Calendar Management

Calendar/Reminder System

Change Order Management

Chemical Usage Tracking

Client Tracking

Commercial

Commercial/Industrial

Commission Management

Compliance Management

Confirmations/Reminders

Construction Tracker

Contact Database

Contact Management

Contract/License Management

Contractor Management

Cost Database

Cost Estimating

Cost Tracking

Customer Database

Customer History

Customer Management

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Dispatch Management

Document Management

Document Storage

Electrical Estimating

Electronic Payments

Electronic Signature

Email Marketing

Employee Management

Employee Scheduling

Equipment Maintenance

Equipment Management

Equipment Tracking

Estimating

File Storage

Fitting Management

Fleet Management

For AEC Industry

For Carpet Cleaners

For Commercial and/or Industrial Electrical Contractors

For Handyman Industry

For HVAC Companies

For Lawn Care

For Locksmiths

For Pest Control Companies

For Plumbing Industry

For Residential

Forecasting

Groundskeeping Management

Incident Management

Inspection Management

Inventory Control

Inventory Management

Inventory Tracking

Invoice Management

Irrigation Tracking

Job Costing

Job Management

Job Scheduling

Job Tracking

Labor Rates

Lead Management

Location Tracking

Maintenance Scheduling

Marketing Automation

Mobile Access

Mobile App

Monitoring

Multi-Location

Onboarding

Online Booking

Online Time Clock

Payment Collection in the Field

Payment Processing

Payroll Management

Pest Activity Tracking

Pesticide Usage Tracking

Photo Capture

Preventive Maintenance

ServiceTitan

Android

Linux

Web-based

Windows

iPad

iPhone

Office Manager

Before starting with ServiceTitan, it was as if you couldn't get them to leave you alone, but after starting with them at times it was difficult to even get a hold of someone for anything.

Manager

I love that the engineers of the software are constantly changing it to better the software. Then there is a notification of what has changed and how it will benefit the user moving forward.

Sales & Marketing Manager

It is very user friendly, the staff is always very fast to respond to my chat or emails and they really do their best to thoroughly take care of all my needs or concerns.

President

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.

Financial Controller

I like this software as it helps tremendously with the many logistical aspects of our quality organization.

Owner

We were previously hosting our own database and having ability to have full function, easily, from any location is great.

Office Administrative Manager

The dispatch board overview is amazing — it's so easy to navigate and manage jobs.

customer service representative 

I love how easy it is to navigate through. This my go to daily and  I never have a issue.

Sales

The sales person was clueless about what the software was, what it actually does.

Operations Manager

We feel as though that they are constantly focused on introducing new products all of the time without mastering / fine tuning the ones that they have now.

Service Manager

The ease of workflow and the integration that puts everything in one system helps greatly with efficiency.

Operations Lead

ServiceTitan excels really well at providing technicians in the field with tools they need to estimate, sell and install/repair for residential customers. The mobile app is beautiful and easy to use.

Staff is friendly, overall. I feel like there were additional costs after the initial sale.

Then to find out the data technicians will wipe out everything back to the stone ages again and again or just create some entirely new problem.

Production Manager

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.

Marketing Organizer

Been using ServiceTitan since 2016. Constant improvements, great customer support, and a vital part of our office running smoothly.

Additionally, they are really helping create a community of contractors that allows you to connect and get ideas from other contractors through a lot of their networking channels.

Vice President

Typically the commercial model comes across as offensive and stakeholders have to realize that ServiceTitan is an investment and data shows "Average 27% revenue increase in the first 9 months.

ServiceTitan screenshot: ServiceTitan job tracking

ServiceTitan screenshot: ServiceTitan schedules

ServiceTitan screenshot: ServiceTitan integration

ServiceTitan screenshot: ServiceTitan scheduling

ServiceTitan screenshot: ServiceTitan dashboard

ServiceTitan screenshot: ServiceTitan memberships and contracts

Large Enterprises

Mid Size Business

Small Business

openHandwerk is a workflow software for craft, construction & service companies to manage their work in the office and on the building-site.

Plancraft is a cloud-based handyman software designed to help businesses handle administrative processes related to job costing, invoicing, and more. Managers can create documents for delivery notes, invoices, order confirmations, and other processes.


ToolTime is a user-friendly software that revolutionises job management for tradespeople. ToolTime users can generate quotes and invoices in seconds, document jobs on the go, accurately track and manage time, schedule appointments and much more.

HERO Software is for craftsmen and service professionals. Main features are project management, billing, time tracking and many more. It's also available as a mobile app.

ServiceTitan vs HERO Software Comparison (2026)

ServiceTitan

HERO Software

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives