Shipfusion vs ShipBob

Fishbowl

NetSuite

Odoo 

Designed with simplicity and efficiency in mind, Fishbowl’s complete manufacturing and inventory management solution transforms the inventory process and uses automation to help growing businesses make strategic and precise decisions based on real-time data and cut costs.

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

Shipfusion provides real-time inventory tracking across multiple warehouses, with SKU velocity, reorder alerts, forecasting tools, and synced ecommerce integrations to prevent stockouts and streamline planning.

3PL Management

Air Shipping

Alerts/Notifications

Backorder Management

Barcode/Ticket Scanning

Barcoding/RFID

Bills of Lading

Container Shipping

Data Security

eCommerce Management

Fleet Management

Forecasting

Freight Shipping

Ground Shipping

Import/Export Management

Inventory Auditing

Inventory Control

Inventory Management

Inventory Optimization

Inventory Tracking

Kitting

Multi-Channel Management

Multi-Currency

Multi-Location

Multi-Store

Ocean Shipping

Order Fulfillment

Order Management

Order Processing

Order Tracking

Parcel Shipping

Product Identification

Purchase Order Management

Real-Time Data

Real-Time Updates

Receiving

Recurring Orders

Reporting/Analytics

Retail Inventory Management

Returns Management

Shipment Price Calculation

Shipment Tracking

Shipping Management

Shopping Cart

Special Order Management

Status Tracking

Strategic Planning

Supplier Management

Third-Party Integrations

Transportation Management

Warehouse Management

Workflow Management

Shipfusion

Web-based

ShipBob

Basic

Retail Fulfillment Specialist

We also have the ability to "rate shop" for delivery services to ensure we are getting the best costs while providing our customers with the best quality shipping method.  

Customer Experience Coordinator

Their team's professionalism and responsiveness have instilled a deep sense of trust and confidence in their ability to handle even the most complex challenges with ease.

VP of Operations

They treat you like a genuine partner, and you cannot put a price tag on that.

Operations Manager

I especially appreciate the tracking reference system and professionalism of the customer support representatives.

Founder

Their customer support is very responsive (often live chat) on their website or via email.

VP Sales and Marketing 

It was difficult to figure out how to get a project done that was out of the scope of what we need done.

Brand Director

Co-Founder

Customer support is also very responsive whenever we have questions.

Customer Support

Pricing

Ease of Use

Integrations

Small Business

Large Enterprises

Mid-size Business

Easyship

Easyship is a cloud-based, all-in-one shipping platform which allows eCommerce businesses to manage domestic & international shipping through 250+ courier solutions

ShipStation

ShipStation is the end-to-end AI-powered shipping and logistics solution designed to revolutionize your fulfillment process. Seamlessly simplify your operations, cut costs, and delight your customers with exceptional delivery experiences.

ShipBob brings next- & 2-day shipping and logistics to fast-growing ecommerce brands through software and distributed fulfillment centers. With 30+ locations across 3 continents, ShipBob's strategically located near your customers to provide cost-effective, fast shipping options.

Activity Dashboard

Activity Tracking

Billing & Invoicing

Catalog Management

Claims Management

Contact Database

Customer Database

Customer History

Customizable Branding

Customizable Reports

Data Import/Export

Data Synchronization

Delivery Management

Delivery Tracking

Discount Management

For eCommerce

Invoice Management

IoT Integration

Label Printing

Manufacturing Inventory Management

Package Tracking

Process/Workflow Automation

Quotes/Estimates

Reorder Management

Reporting & Statistics

Search/Filter

Shipping Labels

Shipping Services Integration

ShipMonk

ShipHero

ShippingEasy

Custom

 ShipBob WMS

Director

They do not have proper packing standards for heavyweight or large orders resulting in damage that they will not take responsibility for.

If anyone at ShipBob tries to tell you their app works with Shopify Markets they are lying to you. If you have several markets setup in Shopify (ie, the US, Australia, the EU), ShipBob's crappy app will only sync to Shopify the AGGREGATED inventory count across ALL of your markets.

owner

So if you have 100 units in the Australia and 0 units in the US at your ShipBob Australia  and US fulfillment centers, it will tell Shopify that there are 100 units across ALL markets.

The customer support was great and attentive.

ShipBob completely ignores the fact that different markets in Shopify can have different inventory counts (Shopify confirmed they can do this and the issue is ShipBob's app).  

The issue with Shopify not working properly with Shopify Markets means we wasted a ton of our time and now have to leave to find a new 3PL that works properly with Shopify Markets.

Customer Manager

The product is an amazing tool for distribution management.

Owner

Shipbob Australia is not a growth enabler, they're a growth disabler. Since we have left we have dropped our variable costs by 30% and are scaling into a multi 7 figure a year business.

Overpriced $$$. Once we did a review of 3PLs in Australia, we noticed we were being charged circa 50% more from Shipbob than what was quoted elsewhere. Once we engaged Shipbob to review our rates, they still only reduced our rate card by 20%.

After months of this BS, and no interest on ShipBob's part to fix this, we are actively looking to move to a new 3PL. If you use, or plan to use in the future, Shopify Markets then ShipBob is not for you.

Inaccurate billing which created month long disputes, both due to lack of understanding of Australian tax rules and technology overcharges.

late orders , no contact with the warehouses they run.

We then always had to escalate matters to local management and then eventually to head office as the local team in Australia was powerless to make real change.

Was planning large order volumes to be stored processed through Shipbob but not anymore.

All our orders that went out were incorrectly put together, they overcharged us for items, they moved items from warehouse to warehouse and lost all our items, and they mixed SKU's.

Literally the worst fullfillment company of all time.

Consultant

I enjoyed it and I found it easy to use rather than some other software I’ve used

Easy to get started and the system is easy to use

So it's not possible to have out of stock in the US and Available for sale  in AU.

Everything is focused on American metrics and ways of operating.

Multiple fulfillment centers around the world.

Technology incompatibility with Australia.

The Shipbob team is so far off market competitive rates.

Moved our inventory themselves, which messed up the move and started charging us for URO's that they created themselves.

Inventory Controller

I like the visual aspect of the platform.

We fought for months to get these refunded.

Fulfilment was fast and implementation was easy.

Which meant all the wrong products were being sent to people.

Lately, ShipBob has started creating Warehouse Receiving Tickets on our company's behalf moving incoming stock from an earlier ticket to a later one to comply with their 6 business day processing SLAs.

I can understand that given the state of delays with this pandemic, but what I can't excuse is this: Shipbob was routinely over-reporting the amount of storage space required to warehouse my inventory, in order to charge me higher for storage costs. When I cleared out my inventory to use another 3PL service, I decided to dispose of the inventory, and they charged me more on disposal than it would have cost me to ship my inventory internationally.

For a reason they still cannot explain, they removed all shipping options and rules, and instead put in place a $20 ground option (our product retails for $39.95 and weighs 6 ounces).

Partner

Since we've started using ShipBob, our inventory and fulfilment costs have gone up and the speed with which we can get products to customers has gone down.  

Easy to use software and interface, this is not the issue.

Our latest shipments are 10 business days into processing with no news, but they are still marked as Green/within the SLA, because new ticket means new deadlines.

All inventory on Shopify was set to zero and our ad campaigns were still running to product pages where no inventory was available.

Their customer support and executive team have been completely unhelpful in resolving any of the issues that have caused a string of business outages that add up to $20k+ in cash burn.

We are able to contact the 'customer service' line who can never do anything about the issues we have other than let us know [SENSITIVE CONTENT HIDDEN] will reach out to us, which never ends up happening.

For example, the information on how to move inventory from one warehouse to another did not work because the option was no longer available at one point.  

Initial set up was easy at first and you don't have to be a big business to sign up with them.

This resulted in us under-charging customers and having to cover the difference, which turned profitable sales into losses.

Retail orders are processed fairly slowly, but our experience is that wholesale orders take forever to process and fulfil.

We've had nothing but problem after problem after problem with Shipbob.

Bugs and Issues

Fulfillment

Among reviewers who comment on ShipBob's fulfillment, 54% feel negative. Users say ShipBob automates order processing and offers fast shipping, helping scale volume. However, they report frequent delays, packing errors, and costly fulfillment. They mention inconsistent order handling, poor support, and issues with managing special or large orders.

Shipfusion vs ShipBob Comparison (2026)

Shipfusion

ShipBob

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives