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Shipfusion Logo

Shipfusion

Mobile eCommerce order fulfillment services

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Shipfusion Pricing, Features, Reviews and Alternatives

Shipfusion product overview

What is Shipfusion?

Shipfusion is a comprehensive eCommerce fulfillment solution that aims to build long-term, personalized fulfillment solutions for online retailers. The platform provides organizations with the tools for inventory management, order fulfillment, and real-time billing and support, including integration with all major eCommerce platforms.

Key benefits of using Shipfusion

  • Shipfusion helps organizations stay on top of their business operations at all times, from receiving customer orders, tracking shipments, to delivering products.

  • Shipfusion works with organizations to build a customized fulfillment solution that meets the specific needs of the company.

  • The platform integrates into any shopping cart solution for a seamless data connection with websites.

  • Shipfusion's carrier relationships help ensure users are receiving the best shipping rates based on the speed and service they are looking for.

  • The cloud solution offers various tools to help businesses improve their fulfillment strategy and ensure customers get their items quickly and efficiently.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat

    Training options

    Live Online

    Shipfusion pricing information

    Value for money

    4.7

    /5

    20

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Shipfusion features

    Functionality

    4.7

    /5

    20

    Total features

    54

    6 categories

    Most valued features by users

    Alerts/Notifications
    Reporting/Analytics
    Third Party Integrations
    API
    Workflow Management
    Real Time Data
    Inventory Management
    Status Tracking

    Shipfusion users reviews

    Overall Rating

    4.7

    /5

    20

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.83/10
    Rating distribution

    5

    4

    3

    2

    1

    13

    7

    0

    0

    0

    Pros
    Their onboarding was particularly good. The team there was amazing and incredibly responsive.
    Has been great working with Shipfusion and they are super accommodating when it is needed.
    We have a dedicated account manager that I can reach out to at any time. He is responsive and always willing to help work through the problem with you.
    Cons
    Some misunderstanding regarding pricing and fees in the beginning. Changing prices (probably due to the nature of the industry not because of the company).
    As a relatively lean startup with only 4 employees, trying to handle this on our own was time consuming and costly.
    It was difficult to figure out how to get a project done that was out of the scope of what we need done. It was also difficult not knowing when product would be receiving.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Easy to Use 3PL Solution

    Reviewed 2 years ago

    Overall we've had a great experience. Very clear communications and easy to work with.

    Pros

    Shipfusion is a high quality 3PL that delivers our orders on time. Their software is very easy to setup (Shopify integration). The customer success team walks you through the process including with a detailed onboarding call. Their customer support is very responsive (often live chat) on their website or via email.

    Cons

    The software has a bit of a learning curve. This is due to the many features it allows on the dashboard. A walkthrough guide or pre-recorded demo videos of how to use each section is a suggestion for future development.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A great partner for fulfillment in your business.

    Reviewed 2 years ago

    My overall experience with ShipFusion has been incredibly positive. We have a dedicated account manager that I can reach out to at any time. He is responsive and always willing to help work through the problem with you. Our packages are well-prepared, shipped on time and on the rare occasion there is a customer issue, ShipFusion is quick to help us investigate and resolve what happened. It's like having an extended customer support team on your side! I couldn't recommend them more highly if you need a solid, reliable fulfillment partner for your business.

    Pros

    What I love most about ShipFusion is how intuitive and easy to use their customer interface has been to use. Not only was it powerful to begin with, there have been a few needs specific to our food product business that came up along the way. ShipFusion's development team took it upon themselves to work with us and build these functionalities into the system. This not only benefited us, but all food product customers for ShipFusion.

    Cons

    The two cons we faced using ShipFusion where related to lot codes and incoming inventory. The lot codes issue was addressed immediately by their development team. And the incoming inventory timeline has eased as COVID impacts have lessened in the warehouse demand. They also moved into a larger warehouse to accommodate their growing customer base, which has also alleviated this turnaround time on incoming inventory as well.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Solid & Accessible 3PL

    Reviewed 2 years ago

    Positive - I've enjoyed working with Shipfusion

    Pros

    - Customer Service is top notch - Relatively simplistic, easy to learn / train team members - Projects allow for custom items/tickets which aren't handled typically - Great integration with e-commerce

    Cons

    - A few bugs exists, however when these are flagged the CS team will help resolve

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Useable, Intuitive Software

    Reviewed 2 years ago

    ShipFusion uses a great software, but we have had issues with their warehouses.

    Pros

    I really like the ability to hold orders back, split orders and have real time visibility of where the order is at in the flow of the warehouse.

    Cons

    There isn't anything I don't like. I would say it is fantastic software and our only difficulty has been on the other side with the warehouse that is using it. Sometimes they batch print labels, they aren't able to include gift notes, etc. This is not the software's fault, but it does bring to light the issues we are having on the warehouse side.

    Vendor response

    Thanks for taking the time to share about your time using Shipfusion, Alyssa.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Solid Platform, We Use Their Shopify Integration Daily

    Reviewed 2 years ago
    Pros

    Shipfusion's software integrates well with Shopify's platform, which makes inventory management a lot easier. Customer support is also very responsive whenever we have questions.

    Cons

    Just a thought: it would be nice to automate some of the manual tasks involved with importing new inventory (i.e. automatically generating new SKU codes).

    Vendor response

    Thanks, Dan for taking the time to share your great experience with Shipfusion

    Shipfusion FAQs and common questions

    Q. What type of pricing plans does Shipfusion offer?

    Shipfusion has the following pricing plans:
    Pricing model: Subscription


    Q. Who are the typical users of Shipfusion?

    Shipfusion has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Shipfusion support?

    Shipfusion supports the following languages:
    English


    Q. Does Shipfusion offer an API?

    Yes, Shipfusion has an API available for use.


    Q. What other apps does Shipfusion integrate with?

    Shipfusion integrates with the following applications:
    Wix, Adobe Commerce, WooCommerce, PayPal, PrestaShop, Shift4Shop, Stripe, ShipStation, Squarespace, Ecwid, Volusion, Shopify


    Q. What level of support does Shipfusion offer?

    Shipfusion offers the following support options:
    Email/Help Desk, Chat

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