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Shipwire vs ShipBob Comparison

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Overview

Shipwire provides ecommerce order fulfillment services through a powerful SaaS platform from warehouses around the world....

ShipBob brings next- & 2-day shipping and logistics to fast-growing ecommerce brands through software and distributed fulfillment...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

1.3

15

5

4

3

2

1

0

0

2

1

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
15%
would recommend this app

3.8

92

5

4

3

2

1

48

18

2

6

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

Pros

It was easy to use, the interface is extremely friendly.
You can automate fulfillment for e-commerce using a 3rd party connector. As long as the item orders per customer are 1-2 pcs the system works as it should.
It worked almost seamlessly with Shopify's interface. You could create your own orders, track orders, ship internationally, and track inventory.

Pros

As a small business owner my time is super important to me. So using ShipBob's simple, quick and easy to use platform has been such a great benefit to my business.
The onboarding process was seamless and our success manager was very helpful in implementing our specific fulfillment needs like available shipping options and inventory management.
I can't say enough good things about ShipBob. Their customer care team is great at what they do and make interactions a great experience.

Cons

They ruin my Amazon records by shipping orders late (and with wrong items), ruin the reputation with your partners with neglected packaging - and deliver damaged goods (twice).
They are expensive and have lots of hidden fees. They are incapable of basic work orders or instructions.
Ve gotten my service cancellation orders cancelled by their agents twice due to “no response” when their emails were responded to right away.

Cons

Worst of all, we lost customers due to delayed orders and faulty tech related to shipping options.
The overall experience is that it is a very very bad service and company.
I've found no way of doing this since tyring to link it produces a system error. Total nightmare and waste of time to try to fix this through emails with customer support.
  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features20
  • 3PL Management
  • API
  • Activity Dashboard
  • Activity Tracking
  • Air Shipping
  • Alerts/Notifications
  • Backorder Management
  • Barcode / Ticket Scanning
  • Cataloging/Categorization
  • Container Shipping
  • Customer Service Management
  • Customizable Branding
  • Data Synchronization
  • Discount Management
  • Forecasting
  • Freight Shipping
  • Ground Shipping
  • Import/Export Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Kitting
  • Multi-Channel Management
  • Multi-Location
  • Ocean Shipping
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Parcel Shipping
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real-time Updates
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Sourcing Management
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Third Party Integrations
  • Transportation Management
  • Warehouse Management
  • eCommerce Management
  • Total features49
  • 3PL Management
  • API
  • Activity Dashboard
  • Activity Tracking
  • Air Shipping
  • Alerts/Notifications
  • Backorder Management
  • Barcode / Ticket Scanning
  • Cataloging/Categorization
  • Container Shipping
  • Customer Service Management
  • Customizable Branding
  • Data Synchronization
  • Discount Management
  • Forecasting
  • Freight Shipping
  • Ground Shipping
  • Import/Export Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Kitting
  • Multi-Channel Management
  • Multi-Location
  • Ocean Shipping
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Parcel Shipping
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real-time Updates
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Sourcing Management
  • Special Order Management
  • Status Tracking
  • Supplier Management
  • Third Party Integrations
  • Transportation Management
  • Warehouse Management
  • eCommerce Management

Integrations

  • Total integrations48
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations39
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier