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Shipwire
Enterprise logistics for everyone
(8)
Q. Who are the typical users of Shipwire?
Q. What other apps does Shipwire integrate with?
Shipwire integrates with the following applications:
sticky.io, Adobe Commerce, PayPal, Vendio, Salesforce Marketing Cloud, CoreCommerce, Pinnacle Cart, PrestaShop, Shift4Shop, NetSuite, Brightpearl, ShipStation, Squarespace, Solid Commerce, Ordoro, Stitch Labs, 1ShoppingCart, Keap, ChannelAdvisor, Volusion, BigCommerce, Shopify
Typical customers
Platforms supported
Support options
Training options
Starting from
30
Per month
Starting from
500
Per month
Usage Based
Value for money
1.5
/5
15
Starting from
30
Per month
Value for money contenders
Functionality
1.9
/5
15
Total features
20
7 categories
Functionality contenders
Overall rating
No reviews
0
0
2
1
12
Overall rating contenders
Anna S.
Cosmetics, 11-50 employees
Review source
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few years ago started with shipwire, was great, but now they lost hundreds of dollars worth merchandise of mine inside their warehouse locations, and no one compensated me that loss, and also they are badly delaying shipping out so causing me more loss of money, loss of customers, and business reputaion.
No pros were added to this review
No cons were added to this review
jeff p.
Sporting Goods, 11-50 employees
Used daily for 2+ years
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They will not save you money, and in fact you will lose thousands! Money and time will be spent getting far away from them. Do your own research. You'll find years of similar horror stories. People don't spend their time making websites and blogs telling people to stay away from a company unless it is seriously messed up. You've been warned.
at first we liked that hey linked into shopify.
I can't list all the problems with this company. Literally everything is shit, except for their service at getting you signed up and locked in. They are the best company until your products are in their warehouses.
Verified reviewer
Apparel & Fashion, 1-10 employees
Used weekly for 2+ years
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Please look elsewhere for your fulfillment needs. I’ve been trying the cancel my subscription for 6 months now. Their platform is full of glitches. If you have an order with more than 50 or so line items it will crash and force you to call their customer service team for help, of which you will receive NONE. I’ve gotten my service cancellation orders cancelled by their agents twice due to “no response”...
You can upload orders, which is convenient. You can automate fulfillment for e-commerce using a 3rd party connector. As long as the item orders per customer are 1-2 pcs the system works as it should.
If you have a bigger order, our want to transfer all of your inventory they are not capable. Your merchandise will be held hostage by a broken down system and mediocre customer service agents.
Verified reviewer
Airlines/Aviation, 1-10 employees
Used daily for 2+ years
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Terrible - buggy system, expensive, no support for customer care at all. They simply don't care: dirty products, badly packaged, software that stops working and prevents customers from ordering for TEN DAYS, I could go on and on. First time I think I've ever written a bad review for a company. Someone please some up with an alternative company - or fire the CEO at this company and find someone capable of leadership.
When it works. Which is sometimes. The auto shipping calculation and international warehouses are why we use them.
When it fails. Which is frequently. With very poor service.
Verified reviewer
Cosmetics, 1-10 employees
Used daily for 1-2 years
Review source
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There is no justification for any pros at all for Shipwire, we had our inventory and relied on them for our shipping operations for a year, and the entire time we were basically looking to get away from them as quickly as we can, but we couldn't.
Where do we even start? Non-existent customer service, mishandlings and misshipping of our packages. They don't even own and operate their own warehouses. It is borderline impossible to address any issues that pop up. Good luck even making simple changes to an order. BEWARE.