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Shipwire Pricing, Features, Reviews and Alternatives

Shipwire product overview

Price starts from

30

Per month

What is Shipwire?

Key benefits of using Shipwire


• Eliminate storage and shipping hassles
• Enter new markets
• Cut shipping costs
• No software to install
• Success-based pricing

"When Shipwire first received our inventory from the manufacturers, they shipped out over 7,000 orders within 24 hours. Awesome." — Tom Gerhardt, Studio Neat

"Because of Shipwire’s global logistics, we know customers get what they want and get it quickly and efficiently." — Mikael Hed, CEO, Rovio

Shipwire lets you focus on growing your business by removing the hassles of shipping and storage. Harness the power of outsourcing, on-demand software and automation for immediate savings of time and money.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
Phone Support
FAQs/Forum

Training options

Live Online
Videos
Documentation
Webinars

Shipwire pricing information

Value for money

1.5

/5

15

Starting from

30

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Shipwire features

Functionality

1.9

/5

15

Total features

20

7 categories

Most valued features by users

Reporting/Analytics
API
Inventory Management
Air Shipping
Customer Service Management
Shipping Services Integration
Parcel Shipping
Import/Export Management

Functionality contenders

Shipwire users reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3.25/10
Rating distribution

5

4

3

2

1

0

0

2

1

12

Pros
It was easy to use, the interface is extremely friendly.
You can automate fulfillment for e-commerce using a 3rd party connector. As long as the item orders per customer are 1-2 pcs the system works as it should.
It worked almost seamlessly with Shopify's interface. You could create your own orders, track orders, ship internationally, and track inventory.
Cons
They ruin my Amazon records by shipping orders late (and with wrong items), ruin the reputation with your partners with neglected packaging - and deliver damaged goods (twice).
They are expensive and have lots of hidden fees. They are incapable of basic work orders or instructions.
Ve gotten my service cancellation orders cancelled by their agents twice due to “no response” when their emails were responded to right away.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

losses and nightmares

Reviewed 7 years ago

few years ago started with shipwire, was great, but now they lost hundreds of dollars worth merchandise of mine inside their warehouse locations, and no one compensated me that loss, and also they are badly delaying shipping out so causing me more loss of money, loss of customers, and business reputaion.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Garbage Company.

Reviewed 4 years ago

They will not save you money, and in fact you will lose thousands! Money and time will be spent getting far away from them. Do your own research. You'll find years of similar horror stories. People don't spend their time making websites and blogs telling people to stay away from a company unless it is seriously messed up. You've been warned.

Pros

at first we liked that hey linked into shopify.

Cons

I can't list all the problems with this company. Literally everything is shit, except for their service at getting you signed up and locked in. They are the best company until your products are in their warehouses.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Do yourself a favor and use a different company

Reviewed 3 years ago

Please look elsewhere for your fulfillment needs. I’ve been trying the cancel my subscription for 6 months now. Their platform is full of glitches. If you have an order with more than 50 or so line items it will crash and force you to call their customer service team for help, of which you will receive NONE. I’ve gotten my service cancellation orders cancelled by their agents twice due to “no response”...

Pros

You can upload orders, which is convenient. You can automate fulfillment for e-commerce using a 3rd party connector. As long as the item orders per customer are 1-2 pcs the system works as it should.

Cons

If you have a bigger order, our want to transfer all of your inventory they are not capable. Your merchandise will be held hostage by a broken down system and mediocre customer service agents.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Terrible on all counts

Reviewed 4 years ago

Terrible - buggy system, expensive, no support for customer care at all. They simply don't care: dirty products, badly packaged, software that stops working and prevents customers from ordering for TEN DAYS, I could go on and on. First time I think I've ever written a bad review for a company. Someone please some up with an alternative company - or fire the CEO at this company and find someone capable of leadership.

Pros

When it works. Which is sometimes. The auto shipping calculation and international warehouses are why we use them.

Cons

When it fails. Which is frequently. With very poor service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Look elsewhere, Shipwire is a logistical nightmare

Reviewed 4 years ago
Pros

There is no justification for any pros at all for Shipwire, we had our inventory and relied on them for our shipping operations for a year, and the entire time we were basically looking to get away from them as quickly as we can, but we couldn't.

Cons

Where do we even start? Non-existent customer service, mishandlings and misshipping of our packages. They don't even own and operate their own warehouses. It is borderline impossible to address any issues that pop up. Good luck even making simple changes to an order. BEWARE.

Shipwire FAQs and common questions

Q. What type of pricing plans does Shipwire offer?

Shipwire has the following pricing plans:
Starting from: $30.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Shipwire?

Shipwire has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Shipwire support?

Shipwire supports the following languages:
English


Q. Does Shipwire offer an API?

Yes, Shipwire has an API available for use.


Q. What other apps does Shipwire integrate with?

Shipwire integrates with the following applications:
sticky.io, Adobe Commerce, PayPal, Vendio, Salesforce Marketing Cloud, CoreCommerce, Pinnacle Cart, PrestaShop, Shift4Shop, NetSuite, Nexternal, Brightpearl, ShipStation, Squarespace, Solid Commerce, Ordoro, Stitch Labs, 1ShoppingCart, Keap, ChannelAdvisor, Volusion, BigCommerce, Shopify


Q. What level of support does Shipwire offer?

Shipwire offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum

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