SimplyBook.me vs Mangomint

Vagaro

Goldie

Acuity Scheduling

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Acuity Scheduling is an online appointment scheduling solution that allows clients to self-schedule appointments or classes online, complete custom forms, receive confirmation notifications and reminders, and pay or donate with a credit card.

Operational Excellence Officer

The tool is easy to use and you get a solution quickly. But if you do find yourself with a question you can turn to a motivated and committed support team who always answer you quickly. And if it is more difficult to find a solution, they will continue to support you until the solution is found.

Assistant Director, Academic Enrichment

i need to be able to put location first and add multiple service providers to multiple locations without creating separate profile with separte hours of operation.

SimplyBook.me is an extensive appointment scheduling system for any type and size of service business.  Sign up, get a beautiful booking website or insert a booking widget to your own site. Allow your clients to book your services online 24/7 via your site, Instagram, Facebook or Google.

Access Controls/Permissions

Activities Booking

Activity Dashboard

Activity Tracking

Address Book

Alerts/Notifications

Appointment Management

Appointment Scheduling

Approval Process Control

Automated Scheduling

Availability Indicator

Availability Management

Barcode/Ticket Scanning

Before & After Pictures

Billing & Invoicing

Booking Management

Booking Notes

Booth Rental Management

Calendar Management

Calendar/Reminder System

Calendar Sync

Call Reminders

Cancellation Management

Capacity Management

Check-in/Check-out

Class Management

Class Registration

Class Scheduling

Client Database

Client Management

Client Portal

Client Profiles

Commenting/Notes

Commission Management

Communication Management

Confirmations/Reminders

Contact Database

Credit Card Management

Credit Card Processing

Customer Accounts

Customer Database

Customer Engagement

Customer History

Customer Mobile App

Customer Support

Customer Surveys

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Discount Management

Document Storage

Drag & Drop

Driver Scheduling

Electronic Payments

Email Campaign Management

Email Management

Email Marketing

Email Reminders

Event Calendar

Event Management

Event Scheduling

Facility Scheduling

Faculty/Staff Management

For Barbershops

For Dance Studios

For Gyms

For Martial Arts

For Medical Spas

Forms Management

For Salons and Spas

For Yoga/Pilates Studios

Gift Card Management

Group Reservations

Group Scheduling

HIPAA Compliant

In-Person Payments

Instructor Management

Invoice Management

Invoice Processing

Live Chat

Loyalty Program

Marketing Automation

Medical Billing

Member Accounts

Member Communication

Member Management

Member Portal

Membership Management

Mobile Access

Mobile Alerts

Mobile App

Mobile Booking

Mobile Grooming

Multi-Language

Multi-Location

By industry, SimplyBook.me reviewers are most commonly professionals in health, wellness and fitness (19%). The most frequent use case for SimplyBook.me cited by reviewers is appointment scheduling (56% of reviewers).

Users and use cases

Most reviewers indicate SimplyBook.me offers strong value for money, especially for small businesses, and they appreciate the flexible pricing and free plan. Some users report add-ons and advanced features can become expensive, and they find pricing tiers restrictive.

Value for money

The SimplyBook.me integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.5 out of 5 for its integration with SimplyBook.me) and Google Calendar (a scheduling product, 4.8).

Integrations

SimplyBook.me is an appointment scheduling tool with key features that include confirmations and reminders, online booking, mobile access, appointment management, calendar management, calendar sync, and more.

SimplyBook.me

Web-based

Android

iPad

iPhone

Calendly

Mindbody

Fresha

YouCanBook.me

Square Appointments

Google Workspace

Setmore

Bookeo

Reservio

WellnessLiving

Google Calendar

Basic

Standard

Premium

Enterprise

Unreliable email communication

Digital Media Manager

I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.  

53% of reviewers feel negative about SimplyBook.me’s email notifications. Users report problems with confirmation emails not being sent or received, difficulties resending emails, and issues with integrating business email addresses. They mention that notification glitches can lead to missed appointments and confusion for both staff and clients. Reviewers also highlight challenges with configuring SMS and email alerts, and express frustration with limited customization options. They find that unreliable notifications undermine their confidence in the system’s communication capabilities.

Complex platform navigation

GRAPHIC DESIGNER

it was being hard/difficult to use from the begining, navigation can be complex/confusing.

37% of reviewers feel negative about SimplyBook.me’s navigation. Users find the admin panel and menu structure confusing, with too many windows opening and essential features difficult to locate. They mention that basic tasks, such as finding booking history or managing services, often require excessive steps or are not intuitive. Reviewers say that the documentation is hard to follow and that non-tech-savvy users struggle with the interface. They believe that complicated navigation slows down their workflow and makes onboarding more challenging.

Recurring technical problems

Club Director

There were a number of glitches/freezes throughout the process, and if you refreshed, you lost any progress you made, preventing teams from securing a time.

68% of reviewers feel negative about SimplyBook.me’s bugs and technical issues. Users report experiencing glitches, login problems, and slow loading times that disrupt their workflow. They mention frustration with system freezes, translation errors, and unreliable API responses. Reviewers say these issues sometimes require repeated support requests and can make the platform difficult to trust for critical business operations. They find that technical setbacks, especially when not quickly addressed, create unnecessary stress and impact their ability to serve clients efficiently.

Limited and complicated payments

Co-owner

Wish that the payment setup, they could pay credit card, PayPal, or Venmo and not only take to PayPal screen, it confuses a lot of people even though they have the option to use a card.

42% of reviewers feel negative about SimplyBook.me’s payment options. Users say the platform lacks flexibility in payment methods, with limited support for local providers and confusion around integrating gateways like Stripe or PayPal. They report that setting up payments can be complex, and that additional fees for features or plugins add to the cost. Reviewers express frustration with the inability to process certain types of payments, delayed processing, and the need for external tools to handle invoicing or accounting. They believe these limitations hinder smooth financial transactions.

Automated reminder system

University intern 

It provides fully configurable booking forms, automated reminders, and notifications, which lower no-show rates and boost client engagement.

88% of reviewers feel positive about SimplyBook.me’s appointment reminders. Users say automated email and SMS reminders help reduce no-shows and improve punctuality for both clients and staff. They appreciate being able to configure reminder times and customize messages, which they believe boosts client engagement and satisfaction. Reviewers note that reminders are reliable and convenient, allowing them to focus on service delivery rather than manually tracking appointments. They find this feature particularly valuable for maintaining smooth operations and minimizing missed bookings.

Enhancing business professionalism

94% of reviewers feel positive about SimplyBook.me’s support for professional use. Users say the platform helps their businesses appear more polished and organized, which is important for building client trust. Reviewers appreciate that it offers features and layouts that give their brand a professional edge, whether they run a small studio, healthcare practice, or freelance service. They find that the software’s comprehensive design, flexibility, and helpful support team make it easier to manage operations and present a credible image to clients, which they believe is crucial for attracting and retaining customers.

Intuitive and adaptable interface

88% of reviewers feel positive about SimplyBook.me’s user interface. Users report that both the admin and client-facing sides are visually appealing and easy to navigate, even for those with limited technical skills. They appreciate the clean design, helpful tutorials, and the ability to customize elements to fit their workflow. Reviewers find that the intuitive layout simplifies setup and ongoing management, making it easier to implement changes and train staff. They believe a user-friendly interface is essential for efficient business management.

Streamlined user experience

Director

I love how user friendly it is and how I can use it on the go

89% of reviewers feel positive about SimplyBook.me’s ease of use. Users report that the platform is intuitive and straightforward once they become familiar with it, making daily tasks simple to perform. They appreciate being able to quickly set up and adapt the system for different needs, and find that the learning curve is manageable. Reviewers indicate that the software’s user-friendly approach saves them time and reduces stress, allowing them to focus more on their core business activities instead of struggling with complicated processes.

owner

SimplyBook.me is a strong, reliable booking platform ideal for service-based businesses that value automation, client convenience, and scalability. While power users may face a learning curve and increasing costs as they grow, the platform delivers solid functionality and professionalism when properly set up.

Business Development Director

Extensive Features & Customization: The wide range of features and "custom features" allows businesses to tailor the system to their specific needs, whether for a solo practice or a larger operation .

Student

The pricing structure can be a bit tricky because almost every advanced function, like accepting payments or syncing with Google Calendar, requires a "custom feature" slot.

Senior IT Engineer

Bookings are easily simplified with reliable reminders on the accredited note and the calendar, although some technicalities, such as intake forms and SMS gateway, might be user-friendlier.

Cost of Features: Essential features often require paid upgrades or occupy limited "custom feature" slots, and some paid add-ons are considered expensive

Production

I was able to set up most of the system on my own thanks to its clear and user-friendly interface. Whenever I wasn’t sure about something, I could either use the built-in AI search tool—which pulls information directly from their materials—or contact live support.

Marketing manager

The tutor can set up a booking page where students can view available course slots, select a class, register online and pay.

Technology Lead

It's far better than customers having to call in and speak to our manager to manually find and schedule times and write down that information, then having to contact the manager again if they need to make changes, reschedule, etc.

SimplyBook.me automatically sends WhatsApp, SMS and email reminders This has greatly helped me to almost get rid of no-shows.

Owner

Secondly, If I book a client for them on my booking page, not the admin side, if I go to book someone else the last person info is still there and I cant seem to get rid of it without shutting the app or desktop off  and then rebooting..

Founder

Setup might require a bit of investment in terms of a learning curve, but this is not unexpected or even a major complaint — I fully expect those with multiple calendars will have to do some work.

It truly is the best booking solution out there, streamlining our entire workflow efficiently.

Co-Producer

That is allows me a ton of options for making really nice booking pages for the people at our work to use to book out resources

They provide a top-tier service, and the product has delivered consistent value, aligning perfectly with our needs and enhancing our operations.

President

I wish there was more customization that would allow different service locations book multiple services at a time, while automatically blocking off certain services

Owner, web developer, designer

Also if you’re an average small business owner and have no clue about customisation, the amount of options might be too much.

Also would like to see form creation and ability to send. And a way to create more detailed notes and client management.

I loved the professional tools that were available to manage our clients.

Organize bookings and allow client to book on their own.

One feature I still need for my business is a waiting list per class right now it only has waiting list per day.

Tutor, Musician

Clients are unable to book multiple hours at a time and when I try to do so from my end it only charges them for one hour

I would gladly delete all of our future appointments in order to change this to a :15 calendar. And then manually put them all back in.

I am looking to set up my booking system for my company.

SimplyBook.me vs Mangomint Comparison (2026)

SimplyBook.me

Mangomint

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives