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SimplyBook.me Logo
SimplyBook.me
4.6
(1.1K)

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Scheduling software for service industries & entreprises

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(88)

SimplyBook.me Pricing, Features, Reviews and Alternatives

SimplyBook.me product overview

Price starts from

9.90

Per month

Flat Rate

What is SimplyBook.me?

SimplyBook.me is an online appointment booking system for small businesses to enterprises across all service-providing industries. The solution caters for all service businesses provided that they accept bookings on a time scheduled basis including beauty salons, spas, gyms, medical clinics, pet services, restaurants, universities, child care providers, financial advisers, counselors, and more. On top of that we provide a high class enterprise solution where corporations can offer online bookings for each of their outlets and maintain a high level overview of each outlet, all from within the admin interface.

Key benefits of using SimplyBook.me

  • Get a beautiful booking website, or widget if you have a website, and start accepting online bookings 24/7.

  • Accept payments online upon booking or on site with SimplyBook.me POS feature.

  • Manage your business anywhere at any time. View and edit bookings via a drag & drop online calendar. Clients are automatically notified of any appointment changes and sent a link via which they can accept, cancel or reschedule their appointment.

  • Range of Marketing Tools. Launch promotions, sell products, offer discounts and gift cards, and reward clients for referring new business. Offers can be shared with all, or just specific groups of customers.

  • Send appointment reminders to clients via email or SMS to minimize no-shows.

  • Request additional information from clients prior to their appointment to ensure that everything is in place for their visit.

  • Gather customer reviews by opting to automatically send clients a review request following their appointment which you can then post on your booking website.

  • Easily manage your bookings on the go via the Admin App
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    FAQs/Forum
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Webinars
    Live Online
    Videos

    SimplyBook.me pricing information

    Value for money

    4.5

    /5

    1.1K

    Starting from

    9.90

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    SimplyBook.me features

    Functionality

    4.4

    /5

    1.1K

    Total features

    177

    25 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Third Party Integrations
    Reporting/Analytics
    API
    Customizable Reports
    Data Import/Export

    Functionality contenders

    SimplyBook.me users reviews

    Overall Rating

    4.6

    /5

    1.1K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.77/10
    Rating distribution

    5

    4

    3

    2

    1

    730

    294

    50

    14

    12

    Pros
    The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.
    Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable.
    I love how user friendly this software is. I found the video tutorials very helpful and the customer service was prompt and friendly.
    Cons
    Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.
    It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
    I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.

    Overall rating contenders

    HE
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    Harlan E.

    Practice Administrator

    Medical Practice, 1-10 employees

    Review source

    Overall Rating

    Free up your front desk!

    Reviewed 2 years ago

    Transcript

    Harlan E.: Hi, my name is Harlan. I'm a practice administrator for a retinal surgeon, and I give SimplyBook.me...

    VP
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    Vanessa P.

    Intuitive Couselor

    Mental Health Care, self-employed

    Review source

    Overall Rating

    Features Galore!

    Reviewed 4 months ago

    Transcript

    Vanessa P.: Hi, I'm Vanessa, counselor and therapist. I would give SimplyBook.me a rating of four out...

    AvatarImg
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    Bruno B.

    Research, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Scheduling appointments with research participants

    Reviewed 5 years ago

    Major upgrade compared to traditional means of scheduling appointments. Will never switch back to phone calls and voice messages! My staff and research participants are thrilled to use it, so am I!

    Pros

    I conduct digital research with psychiatric populations and I am the principal investigator of a NIH funded study that is evaluating the feasibility of delivering group therapy using mobile platforms. SimplyBook.me is an amazing solution to schedule visits with research participants. Our research participants can now book sessions with different members of our team (program coordinators, assessors, therapists). This has greatly accelerated the operationalization of our study procedures.

    Cons

    Honestly I cannot think of any flaws. Maybe the admin portal can be initially intimidating, but one easily learns how to navigate it and customize the experience.

    Vendor response

    Dear Bruno, Thank you so much for taking the time to write your fantastic review about SimplyBook.me, we appreciate it a lot and are happy to hear that it has been beneficial for your business! All the best The SimplyBook.me team

    ED
    AvatarImg

    Esther D.

    Cosmetics, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Love this system

    Reviewed 2 years ago

    Overall experience has been great. I did have some issues with setting some features up but their customer service was amazing and someone is always there to assist whenever you have questions or concerns. 5 stars!!!!

    Pros

    I love how you can basically create your own website for your booking system and customize it to suit your brand. I love the added custom features. The fact that you can choose what to enable and what to disable based on your business’s needs is amazing! And the annual price for the Basic plan so great! Definitely most cost effective than other scheduling systems I’ve used in the past.

    Cons

    I feel like they should include more than just 3 custom features on the basic plan. “Accepting payments” & “Accepting deposits” are 2 main features that most businesses require, & without a doubt should be included for free. It’s kind of a no brainer. Or both of these features should be 2 in 1 because they go hand in hand. Having to enable both of them then leaves you with only 1 more custom feature to select. Other than this, everything else is great!

    Vendor response

    Dear Esther, Thank you so much for taking the time to leave us your amazing feedback, we appreciate it greatly! All the best The SimplyBook.me team

    AR
    AvatarImg

    Verified reviewer

    Health, Wellness and Fitness, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Very wide set of features with a great pricing model but poor API support.

    Reviewed 5 years ago

    The service has a powerful API that has documentation that is good enough to get you up and going with an implementation. It has some bugs and has poor technical support. The pricing model is very scalable if you have lots of people that need to have calendars/scheduling that don't necessarily use the scheduling capacity (provided by the API) in your application (they charge per booking not per calendar)....

    Pros

    They have a very wide set of features for users that are using their scheduling interface. The API seems to be quite robust as well handling many of the core scheduling features in it. The pricing is based on features and number of bookings which is very scalable for our use case that has lots of people that require a calendar but may never use the booking features that are provided by this integration.

    Cons

    They claim that their product is HIPAA compliant. However, turning on the HIPAA compliant features shuts down access to their API, which is the only thing we are using them for. Their API support is very poor. Most of the time they just say they cannot help and their answers are very abrupt and unhelpful answers most of the time (you have to keep nagging to get a decent response). There are bugs here and there in the API. The documentation for their API, though large, is incomplete and lacks thorough/clear explanations and neglects things like how call backs work etc. It looks like their feature set is growing but the API capacity is not.

    AvatarImg
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    JB Abraham R.

    Marketing and Advertising, 501-1,000 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    SimplyBook.me Review

    Reviewed 3 months ago

    I've had a good overall experience with SimplyBook.me. The software has many features that can assist me manage the business of my clients and simple to use. It has made it possible for me to interact with my clients, organize the funds, and streamline the booking process. The customer services staff is also very good and always willing to assist or answers our questions.

    Pros

    I appreciated how simple it was to use and set up SimplyBook.me. The functions were simple to use, and the user interface was quite intuitive. The system's high degree of customization, which allowed me to alter the booking page to suit the needs of clients as a business, was another feature I enjoyed. I really loved how easy it was to set up the system and begin going with it.

    Cons

    The price plans of SimplyBook.me are extremely expensive when compared to those of some other appointment scheduling software, which is their major drawback. Also, there is no option for a free trial, which can make it challenging to determine whether it will meet your demands.

    KT
    AvatarImg

    Korie T.

    Entertainment, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    I did my research and found a great fit!

    Reviewed 2 years ago

    My experience has been awesome! I was able to seamlessly set up my site with ease, set up my payment processor and have a beautifully designed live booking page for clients to book. I highly recommend this for small businesses and providers who accept appointments.

    Pros

    I love how user friendly this software is! I found the video tutorials very helpful and the customer service was prompt and friendly. I appreciate how they would always send article links to refer back to after the chat and would email me when we got disconnected. I also love the booking site themes to choose from, they are all very well designed.

    Cons

    If I had to give one improvement it would be to allow users to get more than three custom features with the first upgrade tier. I would have loved to get five to test it out, and would have definitely upgraded once my business bookings began. The jump from three to unlimited is a big jump, maybe offer a tier in between for new subscribers. Other than that the software itself is pretty amazing.

    Vendor response

    Hi Korie, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team

    SimplyBook.me FAQs

    Q. What type of pricing plans does SimplyBook.me offer?

    SimplyBook.me has the following pricing plans:
    Starting from: $9.90/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of SimplyBook.me?

    SimplyBook.me has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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    Q. What languages does SimplyBook.me support?

    SimplyBook.me supports the following languages:
    Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Japanese, Korean, Portuguese, Russian, Spanish, Turkish

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    Q. Does SimplyBook.me support mobile devices?

    SimplyBook.me supports the following devices:
    Android, iPad, iPhone

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    Q. Does SimplyBook.me offer an API?

    Yes, SimplyBook.me has an API available for use.

    See alternatives

    Q. What other apps does SimplyBook.me integrate with?

    SimplyBook.me integrates with the following applications:
    Authorize.Net, Microsoft Outlook, PayPal, Google Analytics 360, Zapier, Gmail, Microsoft Teams, WordPress, Stripe, Google Ads, Meta for Business, 2Checkout, Google Meet, Google Calendar, Braintree, Gruveo, Instagram, Joomla, SITE123, Google Maps

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    Q. What level of support does SimplyBook.me offer?

    SimplyBook.me offers the following support options:
    24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

    See alternatives

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