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SimplyBook.me Pricing, Features, Reviews and Alternatives

SimplyBook.me product overview

Price starts from

10

Per month

What is SimplyBook.me?

SimplyBook.me is an online appointment booking system for small businesses to enterprises across all service-providing industries. The solution caters for all service businesses provided that they accept bookings on a time scheduled basis including beauty salons, spas, gyms, medical clinics, pet services, restaurants, universities, child care providers, financial advisers, counselors, and more. On top of that we provide high class enterprise solution where corporations can offer online bookings for each of their outlets and maintain high level overview of each outlet, all from within the admin interface.

Key benefits of using SimplyBook.me

  • Get a beautiful booking website, or widget if you have a website, and start accepting online bookings 24/7.

  • Accept payments online upon booking or on site with SimplyBook.me POS feature.

  • Manage your business anywhere at any time. View and edit bookings via a drag & drop online calendar. Clients are automatically notified of any appointment changes and sent a link via which they can accept, cancel or reschedule their appointment.

  • Range of Marketing Tools. Launch promotions, sell products, offer discounts and gift cards, and reward clients for referring new business. Offers can be shared with all, or just specific groups of customers.

  • Send appointment reminders to clients via email or SMS to minimize no-shows.

  • Request additional information from clients prior to their appointment to ensure that everything is in place for their visit.

  • Gather customer reviews by opting to automatically send clients a review request following their appointment which you can then post on your booking website.

  • Easily manage your bookings on the go via the Admin App
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    FAQs/Forum
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Webinars
    Live Online
    Videos

    SimplyBook.me pricing information

    Value for money

    4.5

    /5

    936

    Starting from

    10

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    SimplyBook.me features

    Functionality

    4.5

    /5

    936

    Total features

    139

    23 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Reporting/Analytics
    API
    Third Party Integrations
    Customizable Reports
    Data Import/Export

    Functionality contenders

    SimplyBook.me users reviews

    Overall Rating

    4.6

    /5

    936

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.9/10
    Rating distribution

    5

    4

    3

    2

    1

    637

    240

    38

    11

    10

    Pros
    The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.

    JO

    Jennifer O.

    Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable.

    GM

    Gloria M.

    I love how user friendly this software is. I found the video tutorials very helpful and the customer service was prompt and friendly.

    KT

    Korie T.

    Cons
    Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.

    JW

    Jade W.

    It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
    AvatarImg

    Senne T.

    I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.

    DH

    David H.

    Overall rating contenders

    Overall Rating

    Free up your front desk!

    Reviewed a year ago

    Transcript

    Harlan E.: Hi, my name is Harlan. I'm a practice administrator for a retinal surgeon, and I give SimplyBook.me...

    SM
    AvatarImg

    Shana M.

    Entreprenuer

    Music, self-employed

    Review source

    Overall Rating

    Great Product, But Customer Support was not very Supportive

    Reviewed 2 years ago

    Transcript

    Shana M.: Hi. I'm Shana, I'm a musician, and I give SimplyBook.me four out of five. Before trying SimplyBook.me,...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Affordable and Powerful Booking Software

    Reviewed a year ago

    This software works very well for booking. We had complicated requirements for customer support and coaching and this software handled both well.

    Pros

    I loved the features included with the base package and the ability to add extra features alacarte to keep costs low. Customers can self-cancel and outgoing emails can be customized. Zapier included!

    Cons

    The moment you need an extra feature after your first three alacarte ones, the price jumps up into the next alacarte tier. Also, you cannot create booking "buffers" or delays for different departments. For example, if you want customer service customers to wait at least 1 hour before booking a customer service call, but want coaching customers to wait 24 hours before booking a call, it cannot accommodate those different delays in different departments. The entire company must be either a 1 hour delay, or a 24 hour delay.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Solid online booking system with good extras

    Reviewed 2 months ago

    We had looked at other solutions including Calendly, Acuity, but the particular client in question needed an option where it was also possible to sell complementary products with the booking process. SimplyBookMe ticked all the boxes and worked extremely well, and was easy to add to a Wordpress/WooCommerce set up.

    Pros

    Had the required appointment booking, allowing different types of appointments to be booked, but also had the added benefit of being able to sell products alongside the booking which was a requirement for this particular client. Trial allowed which was good for testing features fully.

    Cons

    Obviously would be great if everything was free, you have to pay for certain products. It can be a little confusing as to how the extra features are charged for.

    Vendor response

    Thank you so much Simon for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Very wide set of features with a great pricing model but poor API support.

    Reviewed 4 years ago

    The service has a powerful API that has documentation that is good enough to get you up and going with an implementation. It has some bugs and has poor technical support. The pricing model is very scalable if you have lots of people that need to have calendars/scheduling that don't necessarily use the scheduling capacity (provided by the API) in your application (they charge per booking not per calendar)....

    Pros

    They have a very wide set of features for users that are using their scheduling interface. The API seems to be quite robust as well handling many of the core scheduling features in it. The pricing is based on features and number of bookings which is very scalable for our use case that has lots of people that require a calendar but may never use the booking features that are provided by this integration.

    Cons

    They claim that their product is HIPAA compliant. However, turning on the HIPAA compliant features shuts down access to their API, which is the only thing we are using them for. Their API support is very poor. Most of the time they just say they cannot help and their answers are very abrupt and unhelpful answers most of the time (you have to keep nagging to get a decent response). There are bugs here and there in the API. The documentation for their API, though large, is incomplete and lacks thorough/clear explanations and neglects things like how call backs work etc. It looks like their feature set is growing but the API capacity is not.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Good overall - improvement needed

    Reviewed 4 months ago

    Overalls experience is good.

    Pros

    It is a very simple scheduling site. Not many customer don't know how to navigate around the site.

    Cons

    The system has little niggle points that need improving such as drop downs for quantities/options where at the moment single widgets can only be selected. My business sometimes multiple events are needes but simply book it only allows the customer to book one event at a time, can be frustrating to the customer and also coats me extra with having 2 transactions.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    My booking system

    Reviewed a month ago

    I use Simplybook since a year and really wanted to go ahead with them, today sorted out some issues, i donfirmed for a year

    Pros

    The app for me is what makes a difference in terms of accessibility as owner of a charter company with different boats.

    Cons

    A bit difficult to handle widgets on my website and some translation, a mid-long job which needed to be done anyway. THe Customer Service team helped me out.

    Vendor response

    Thank you so much Daniele for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team

    SimplyBook.me FAQs and common questions

    Q. What type of pricing plans does SimplyBook.me offer?

    SimplyBook.me has the following pricing plans:
    Starting from: $10.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of SimplyBook.me?

    SimplyBook.me has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does SimplyBook.me support?

    SimplyBook.me supports the following languages:
    Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Japanese, Korean, Portuguese, Russian, Spanish, Turkish


    Q. Does SimplyBook.me support mobile devices?

    SimplyBook.me supports the following devices:
    Android, iPad, iPhone


    Q. Does SimplyBook.me offer an API?

    Yes, SimplyBook.me has an API available for use.


    Q. What other apps does SimplyBook.me integrate with?

    SimplyBook.me integrates with the following applications:
    Authorize.Net, Microsoft Outlook, PayPal, Google Analytics 360, Zapier, Gmail, Microsoft Teams, WordPress, Stripe, Google Ads, Meta for Business, 2Checkout, Google Meet, Google Calendar, Braintree, Gruveo, Instagram, Joomla, SITE123, Google Maps


    Q. What level of support does SimplyBook.me offer?

    SimplyBook.me offers the following support options:
    24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

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