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SimplyBook.me Logo

Scheduling software for service industries & entreprises

Last updated: December 2024

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SimplyBook.me - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is SimplyBook.me?

SimplyBook.me is an online appointment booking system for small businesses to enterprises across all service-providing industries. The solution caters for all service businesses provided that they accept bookings on a time scheduled basis including beauty salons, spas, gyms, medical clinics, pet services, restaurants, universities, child care providers, financial advisers, counselors, and more. On top of that we provide a high class enterprise solution where corporations can offer online bookings for each of their outlets and maintain a high level overview of each outlet, all from within the admin interface.

The software provides tools for creating custom online booking websites or widgets to put on your own website, and enables you to accept bookings there as well as on Facebook, Instagram, Google my Business and through Booking.page the global service marketplace. SimplyBook.me can be tailored to meet particular business needs and staff access levels are completely configurable, with administrators able to determine what information each member can access.

In addition to the basic features provided, SimplyBook.me enables business to accept payments online an onsite with POS feature, generate reports on sales and website traffic, request additional information from clients upon booking, launch promotions, sell products upon booking, sell gift cards, offer coupons, implement a waiting list, enable a loyalty system, manage memberships and classes and more. The system will automatically send email or SMS appointment reminders to clients, helping to reduce no-shows. Businesses can launch referral programs and send review request emails to clients with SimplyBook.me.

At last SimplyBook.me comes with an Admin App where you can easily manage your bookings on the go. On top of that you can get your own branded client app to make it super easy for your clients to reschedule your services!

Benefits of using SimplyBook.me

  • Get a beautiful booking website, or widget if you have a website, and start accepting online bookings 24/7.

  • Accept payments online upon booking or on site with SimplyBook.me POS feature.

  • Manage your business anywhere at any time. View and edit bookings via a drag & drop online calendar. Clients are automatically notified of any appointment changes and sent a link via which they can accept, cancel or reschedule their appointment.

  • Range of Marketing Tools. Launch promotions, sell products, offer discounts and gift cards, and reward clients for referring new business. Offers can be shared with all, or just specific groups of customers.

  • Send appointment reminders to clients via email or SMS to minimize no-shows.

  • Request additional information from clients prior to their appointment to ensure that everything is in place for their visit.

  • Gather customer reviews by opting to automatically send clients a review request following their appointment which you can then post on your booking website.

  • Easily manage your bookings on the go via the Admin App
  • Starting from

    9.90

    Per month

    start trial
    view pricing plans
    book a demo

    SimplyBook.me's key features

    GetApp's analysis of 107 verified user reviews collected between July 2021 and September 2024 identified SimplyBook.me's most critical features and how it performs according to users.

    Features

    4.4

    /5

    1.2K

    Ease of use

    4.3

    /5

    1.2K

    Confirmations/Reminders

    Reviewers appreciate SimplyBook.me's confirmations and reminders capabilities. They find it helpful for reducing cancellations and no-shows, as clients are reminded of their appointments. Users report that the customization of reminder messages is a valuable aspect. They also mention that reminders help both clients and themselves stay organized. Some users note the need for more reminder options and express a desire for additional text services without extra costs. Of the 25 SimplyBook.me users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.


    Online Booking

    Users find SimplyBook.me's online booking system easy and efficient. They appreciate the real-time booking capabilities, which save time and reduce manual scheduling. Reviewers highlight the convenience for clients to book, confirm, and pay for appointments online. They also mention that online booking helps reduce administrative tasks and paperwork. Some users wish for more customization options for the widget and website. Of the 51 SimplyBook.me users who gave detailed accounts of their use of Online Booking, 98% rated this feature as important or highly important.


    Mobile Access

    Reviewers indicate that mobile access to SimplyBook.me is essential for managing appointments on the go. They appreciate the convenience of booking and checking schedules from anywhere. Users report that the mobile app is useful but suggest improvements for admin functionalities. They find it beneficial for clients to book appointments using their smartphones, increasing customer satisfaction and loyalty. Of the 20 SimplyBook.me users who gave detailed accounts of their use of Mobile Access, 95% rated this feature as important or highly important.


    Calendar Management

    Users report that SimplyBook.me's calendar management tools are helpful for organizing appointments and availability. They appreciate the ability to set availability, receive reminders, and see booked appointments in one place. Reviewers mention that managing multiple service provider calendars in one location is vital. Some users find the setup process cumbersome but acknowledge that it becomes easier with practice. Of the 28 SimplyBook.me users who gave detailed accounts of their use of Calendar Management, 93% rated this feature as important or highly important.


    Appointment Management

    Reviewers feel that SimplyBook.me makes managing appointments straightforward and efficient. They highlight the ease of editing, canceling, and rescheduling appointments. Users appreciate the customizable reminders and the prevention of double bookings. Some users mention the app's limitations for managing employees but overall find the appointment management capabilities user-friendly and time-saving. Of the 14 SimplyBook.me users who gave detailed accounts of their use of Appointment Management, 93% rated this feature as important or highly important.


    Calendar Sync

    Users appreciate SimplyBook.me's calendar sync feature for streamlining the booking process. They report that syncing with major calendars, including Apple and Google, helps prevent double bookings and scheduling conflicts. Reviewers find real-time syncing convenient and reliable. Some users express a desire for more information and better sync methods with external calendars. Of the 16 SimplyBook.me users who gave detailed accounts of their use of Calendar Sync, 81% rated this feature as important or highly important.


    All SimplyBook.me features

    Event Management
    Staff Management
    Contact Database
    Event Scheduling
    Scheduling
    Customizable Fields
    Room Scheduling
    Commenting/Notes
    For Yoga/Pilates Studios
    Email Reminders
    Online Registration
    Promotions Management
    Appointment Scheduling
    Availability Management
    Reminders
    Booking Management
    Real-time Scheduling
    For Salons and Spas
    Real-Time Notifications
    Calendar/Reminder System
    Customizable Branding
    Real-Time Updates
    Customer Support
    Client Management
    Email Management
    Customizable Templates
    Membership Management
    Point of Sale (POS)
    Reporting/Analytics
    Room Booking
    Secure Data Storage
    Activity Dashboard
    Website Integration
    Client Database
    Group Scheduling
    Credit Card Processing
    Alerts/Notifications
    Customer Database
    Access Controls/Permissions
    SMS Reminders
    Payment Processing
    Rescheduling
    Rate Management
    Self Service Portal
    Transaction History
    Customizable Reports
    Online Payments
    Automated Scheduling
    Third-Party Integrations
    Multi-Location
    Patient Records Management
    HIPAA Compliant
    Electronic Payments
    Billing & Invoicing
    Reporting & Statistics
    Social Media Integration
    Booking Notes
    Class Management
    Recurring Appointments
    Before & After Pictures
    Real-Time Reporting
    Barcode/Ticket Scanning
    Availability Indicator
    Records Management
    Patient Engagement
    Recurring/Subscription Billing
    Registration Management
    Customer Accounts
    Real-Time Data
    Ratings/Reviews
    Patient Intake
    Push Notifications
    Patient Portal
    Pre-Appointment Screening
    Patient Questionnaires
    Physician Scheduling
    Physician Management
    Performance Metrics
    Payment Reminders
    Patient Scheduling
    Waitlist Status Tracking
    Wait List Management
    Visitor Management
    Virtual Meetings
    Two-Way Communication
    Treatment Packages
    Third Party Booking
    Template Management
    Team Management
    Team Calendars
    Surveys & Feedback
    Student Management
    Activities Booking
    SOAP notes
    SMS Messaging
    SMS Marketing
    Service Catalog
    Self Check-In/Check-Out
    Secure Login
    Activity Tracking
    Search/Filter
    Address Book
    Sales Reports
    API
    Approval Process Control
    Rewards Program
    Resource Scheduling
    Reputation Management
    Attendance Tracking
    Client Portal
    Email Marketing
    Class Scheduling
    Event Calendar
    Class Registration
    Facility Scheduling
    Faculty/Staff Management
    For Barbershops
    For Dance Studios
    For Gyms
    For Martial Arts
    For Medical Spas
    Check-in/Check-out
    Capacity Management
    Forms Management
    Gift Card Management
    CRM
    Customer Engagement
    Customer History
    Customer Mobile App
    Credit Card Management
    Customer Surveys
    Communication Management
    Commission Management
    Customizable Forms
    Client Profiles
    Data Import/Export
    Discount Management
    Document Storage
    Drag & Drop
    Driver Scheduling
    Email Campaign Management
    Mobile App
    Mobile Booking
    Mobile Grooming
    Multi-Language
    Multi-Physician
    Multiple Appointment Types
    Multiple User Accounts
    No-Show Tracking
    On Call Scheduling
    Online Classes
    Booth Rental Management
    Online Scheduling
    Onsite Registration
    Parent Portal
    Parent/Student Portal
    Patient Communications
    Group Reservations
    Cancellation Management
    In-Person Payments
    Instructor Management
    Invoice Management
    Invoice Processing
    Live Chat
    Loyalty Program
    Marketing Automation
    Medical Billing
    Member Accounts
    Member Communication
    Member Management
    Member Portal
    Call Reminders
    Mobile Alerts

    SimplyBook.me awards

    SimplyBook.me alternatives

    SimplyBook.me logo
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    SimplyBook.me pricing

    Pricing options
    Free plan
    Subscription
    Free trial
    Pricing range
    start trial
    view pricing plans

    Value for money

    4.5

    /5

    1.2K

    Starting from

    9.90

    Per month

    Flat Rate

    SimplyBook.me support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    FAQs/Forum
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Webinars
    Live Online
    Videos

    SimplyBook.me reviews

    Overall rating

    4.6

    /5

    1.2K

    Positive reviews

    93

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.68/10
    Rating distribution

    5

    4

    3

    2

    1

    828

    344

    54

    16

    12

    Pros
    The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.
    Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable.
    I love how user friendly this software is. I found the video tutorials very helpful and the customer service was prompt and friendly.
    Cons
    Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.
    It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
    I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.

    SimplyBook.me FAQs

    Q. What type of pricing plans does SimplyBook.me offer?

    SimplyBook.me has the following pricing plans:
    Starting from: €9.90/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of SimplyBook.me?

    SimplyBook.me has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does SimplyBook.me support?

    SimplyBook.me supports the following languages:
    Russian, Dutch, Japanese, English, Turkish, Korean, Spanish, Portuguese, Chinese (Simplified), Chinese (Traditional), French, German


    Q. Does SimplyBook.me support mobile devices?

    SimplyBook.me supports the following devices:
    Android, iPad, iPhone


    Q. Does SimplyBook.me offer an API?

    Yes, SimplyBook.me has an API available for use.


    Q. What other apps does SimplyBook.me integrate with?

    SimplyBook.me integrates with the following applications:
    authorize.net, Microsoft Outlook, PayPal, Google Analytics 360, Zapier, Gmail, Microsoft Teams, WordPress, Stripe, Google Ads, Meta for Business, 2Checkout, Google Meet, Google Calendar, Braintree, Gruveo, Instagram, Joomla, SITE123, Google Maps


    Q. What level of support does SimplyBook.me offer?

    SimplyBook.me offers the following support options:
    24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

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