SimplyBook.me Pricing, Features, Reviews and Alternatives

I conduct digital research with psychiatric populations and I am the principal investigator of a NIH funded study that is evaluating the feasibility of delivering group therapy using mobile platforms. SimplyBook.me is an amazing solution to schedule visits with research participants. Our research participants can now book sessions with different members of our team (program coordinators, assessors, therapists). This has greatly accelerated the operationalization of our study procedures.

Honestly I cannot think of any flaws. Maybe the admin portal can be initially intimidating, but one easily learns how to navigate it and customize the experience.

Dear Bruno, Thank you so much for taking the time to write your fantastic review about SimplyBook.me, we appreciate it a lot and are happy to hear that it has been beneficial for your business! All the best The SimplyBook.me team

I love how you can basically create your own website for your booking system and customize it to suit your brand. I love the added custom features. The fact that you can choose what to enable and what to disable based on your business’s needs is amazing! And the annual price for the Basic plan so great! Definitely most cost effective than other scheduling systems I’ve used in the past.

I feel like they should include more than just 3 custom features on the basic plan. “Accepting payments” & “Accepting deposits” are 2 main features that most businesses require, & without a doubt should be included for free. It’s kind of a no brainer. Or both of these features should be 2 in 1 because they go hand in hand. Having to enable both of them then leaves you with only 1 more custom feature to select. Other than this, everything else is great!

Dear Esther, Thank you so much for taking the time to leave us your amazing feedback, we appreciate it greatly! All the best The SimplyBook.me team

They have a very wide set of features for users that are using their scheduling interface. The API seems to be quite robust as well handling many of the core scheduling features in it. The pricing is based on features and number of bookings which is very scalable for our use case that has lots of people that require a calendar but may never use the booking features that are provided by this integration.

They claim that their product is HIPAA compliant. However, turning on the HIPAA compliant features shuts down access to their API, which is the only thing we are using them for. Their API support is very poor. Most of the time they just say they cannot help and their answers are very abrupt and unhelpful answers most of the time (you have to keep nagging to get a decent response). There are bugs here and there in the API. The documentation for their API, though large, is incomplete and lacks thorough/clear explanations and neglects things like how call backs work etc. It looks like their feature set is growing but the API capacity is not.

I appreciated how simple it was to use and set up SimplyBook.me. The functions were simple to use, and the user interface was quite intuitive. The system's high degree of customization, which allowed me to alter the booking page to suit the needs of clients as a business, was another feature I enjoyed. I really loved how easy it was to set up the system and begin going with it.

The price plans of SimplyBook.me are extremely expensive when compared to those of some other appointment scheduling software, which is their major drawback. Also, there is no option for a free trial, which can make it challenging to determine whether it will meet your demands.

I love how user friendly this software is! I found the video tutorials very helpful and the customer service was prompt and friendly. I appreciate how they would always send article links to refer back to after the chat and would email me when we got disconnected. I also love the booking site themes to choose from, they are all very well designed.

If I had to give one improvement it would be to allow users to get more than three custom features with the first upgrade tier. I would have loved to get five to test it out, and would have definitely upgraded once my business bookings began. The jump from three to unlimited is a big jump, maybe offer a tier in between for new subscribers. Other than that the software itself is pretty amazing.

Hi Korie, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team