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Hubstaff vs WebWork Time Tracker Comparison

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Overview

Category Leaders

Hubstaff is a leading workforce analytics tool designed to boost productivity for remote, hybrid, and in-house teams. It features time tracking, automated payroll, GPS monitoring, and integrates with over 30 apps. Enhance efficiency, reduce costs, and improve employee retention with Hubstaff.

Category Leaders

WebWork Time Tracker helps to monitor employees & track time using screenshot capture, activity tracking, timesheets, reports, billable hours & invoice generation

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

3.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

1.4K

5

4

3

2

1

1K

385

79

12

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.3

161

5

4

3

2

1

96

41

12

5

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Online time sheets specifically have been useful and easy to use. I absolutely love it and has saved time and money for my company.
The ease of use and wonderful customer service. I like this as an alternative to our prior platform am as well as our contractors prefer it.
We were able to see when employees were on site and when they were remote, which is a great advantage during the pandemic.

Pros

WebWork Time Tracker's capabilities have been so wonderful. I like how effective the features of this time and expense tracking solution have been.
My integrity is preserved through this software allowing for greater trust and transparency.
What I like the most is the possibility of organizing and allocating my working hours. Webwork helps me remain focused and meeting deadlines.

Cons

Sometimes projects are abandoned in middle stages, which is really frustrating for the professional involved in the project.
System crash issues while user time sheet logins. Downloading errors in reports.
It removes the collaboration of the basecamp app. It is having a difference in time calculation of candidate and admin (as received multiple complaints from the team).

Cons

Since I am out for meetings most of the time the fear factor that boss is watching you is missing totally. Secondly my team wastes a lot of time and puts wrong time logs in basecamp.
Time slots (screenshots) are lost if the machine shuts down in between.
After some weeks of usage we decided to stop using as as the functionality was not good - especially the Windows application. The application had problems when using more then 1 monitor.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features115
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Tracking
  • Automatic Time Capture
  • Behavior Tracking
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Browsing History
  • Budgeting/Forecasting
  • Calendar Management
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Customer Database
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Data Import/Export
  • Deadline Management
  • Direct Deposit
  • Drag & Drop
  • Driver Management
  • Employee Activity Monitoring
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Employee Time Tracking
  • Expense Tracking
  • For Accountants
  • For Cloud
  • For Small Businesses
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Home Health Care Management
  • Hourly Billing
  • Idle Time Monitoring
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Keystroke Recording
  • Labor Forecasting
  • Leave Tracking
  • Live Chat
  • Location Tracking
  • Mobile Access
  • Mobile App
  • Mobile Time Tracking
  • Monitoring
  • Multi-Currency
  • Multiple Billing Rates
  • Offline Time Tracking
  • Online Invoicing
  • Online Time Tracking
  • Overtime Calculation
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Prioritization
  • Productivity Analysis
  • Progress Tracking
  • Project Billing
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Punch card
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Appointments
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Routing
  • Scheduling
  • Screen Activity Recording
  • Service History
  • Sick Leave Tracking
  • Status Tracking
  • Summary Reports
  • Tagging
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Task/Project Tracking
  • Tax Compliance
  • Territory Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Time Zone Tracking
  • Timer
  • Timesheet Management
  • Vacation/Leave Tracking
  • Video Chat
  • Video Conferencing
  • Web-based Deployment
  • Work Order Management
  • Workflow Management
  • Total features66
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Tracking
  • Automatic Time Capture
  • Behavior Tracking
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Browsing History
  • Budgeting/Forecasting
  • Calendar Management
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Customer Database
  • Customizable Branding
  • Customizable Invoices
  • Customizable Templates
  • Data Import/Export
  • Deadline Management
  • Direct Deposit
  • Drag & Drop
  • Driver Management
  • Employee Activity Monitoring
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Employee Time Tracking
  • Expense Tracking
  • For Accountants
  • For Cloud
  • For Small Businesses
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Home Health Care Management
  • Hourly Billing
  • Idle Time Monitoring
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Keystroke Recording
  • Labor Forecasting
  • Leave Tracking
  • Live Chat
  • Location Tracking
  • Mobile Access
  • Mobile App
  • Mobile Time Tracking
  • Monitoring
  • Multi-Currency
  • Multiple Billing Rates
  • Offline Time Tracking
  • Online Invoicing
  • Online Time Tracking
  • Overtime Calculation
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Prioritization
  • Productivity Analysis
  • Progress Tracking
  • Project Billing
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Punch card
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Appointments
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Routing
  • Scheduling
  • Screen Activity Recording
  • Service History
  • Sick Leave Tracking
  • Status Tracking
  • Summary Reports
  • Tagging
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Task/Project Tracking
  • Tax Compliance
  • Territory Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Time Zone Tracking
  • Timer
  • Timesheet Management
  • Vacation/Leave Tracking
  • Video Chat
  • Video Conferencing
  • Web-based Deployment
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations55
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations15
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AvatarImg
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Areg A.

Computer Software, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Hubstaff logo

Hubstaff

Hard to use, lack of features

Reviewed 3 years ago

We used Hubstaff for a while then have to change for functional reasons. Also, it wasn't affordable. We switch to WebWork Time Tracker. It's only $2.99 per/user. They have great features, especially for hybrid teams. Attendance monitoring, Time Tracking with screenshots, Apps & Website usage monitoring.

Pros

Hubstaff is good software. I like their GPS tracking feature which was new for me.

Cons

It's hard to use, especially when our team became larger, there is a lack of needed features.

Vendor response

Thank you for your valuable feedback. We're so happy to read you find the GPS feature useful, and would like to learn more about what other features might help you and your team become more productive. Please send an email to us at support@hubstaff.com and we'll be glad to consider your ideas!

DP
AvatarImg

Daniel P.

Information Technology and Services, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hubstaff logo

Hubstaff

Great app, highly reccomend

Reviewed 6 years ago

Awesome time-tracker with many configurable options

Pros

I like the convenience and ease of the product

Cons

No such thing noticed during 2 years of exploitation

DP
AvatarImg

Don P.

Telecommunications, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hubstaff logo

Hubstaff

Excellence

Reviewed 6 years ago

This time tracking software is a very useful for small and big companies.

Pros

The software is an accurate time tracker.

Cons

The software suddenly stop sometimes. Yeah, just sometimes.

VT
AvatarImg

Vijay T.

Information Technology and Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hubstaff logo

Hubstaff

Great product for time tracking and invoices

Reviewed 6 years ago

Great product and a great team maintaining the product.

Pros

I love the simplicity of the product. It is easy to track time. And at the end of two weeks, I can generate a report of my activities over the past two weeks and send an invoice to the client. When the client views the invoice, I know he has viewed it. And when he pays, I close the invoice at my end. And the client can see it. Very good tool for freelancers to track their time.

Cons

When I manually enter time in the backend, the added time does not reflect in the time tracker. You have to close the time tracker and open it again for the manually added time to reflect in the time tracker. This is a known problem and customer support guided me with the workaround (close and reopen).

JP
AvatarImg

Justine Paulo Y.

Real Estate, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hubstaff logo

Hubstaff

It's a good application when it comes to time tracking

Reviewed 2 years ago

Well overall i have best experience so far with this application. Just a request please do a changes or improve the application in phone because Sometimes the internet connection will interrupted and you didn't notice the time tracker the timer won't continue hoping to change on that part. and so far so good thanks

Pros

I liked most about it. Is when I do my time tracker or time stamps it help me to calculate how many hours I've been working so I really like it

Cons

When using the time tracker in the phone. Sometimes the internet connection will interrupted and you didn't notice the time tracker the timer won't continue hoping to change on that part.

AvatarImg
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Mate F.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hubstaff logo

Hubstaff

Easy to Use Platform

Reviewed 6 years ago
Pros

Best time tracker tool on the market, good team management tools

Cons

UI could be more logical, sometimes it’s hard to find a feature in the menu

LK
AvatarImg

Leri K.

Writing and Editing, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hubstaff logo

Hubstaff

Hubstaff is a great time tracker for remote workers

Reviewed 2 years ago

Hubstaff is a easy program to use for time tracking. It is ideal for anyone working remotely. It has many other useful features for program managers and payroll - which requires playing around with the features to get to understand where everything is. But if you just want to log time, it's easy to use and anyone can do it.

Pros

Hubstaff's time tracker is great and convenient to use. Having a Chrome extension available makes it even better as the tracker is available right in my browser so that I can pause and resume time tracking easily when needed.

Cons

Despite all of the reporting options available, it can sometimes be difficult to find where to get an overview of the hours worked for a specific time period (using dates). I had to look through all the sections a few times to find it. I also don't like that it goes idle if you're not physically using the mouse - such as when I'm in a Zoom meeting (which is still work). Even though you can still count those hours, they still negatively effect the productivity score.

Vendor response

Hello Leri, thank you for providing us with this detailed review of our platform! The "Time and Activity" report would be the best report for you to use, in order to get the time worked by a specific member of the organisation, for the period of time desired. When it comes to the idle time that Hubstaff records, it does record the time during which there is no activity recorded by the user, via the usage of mouse and/or keyboard. If you find yourself in meetings where you are going idle too often, you may want to consider increasing the idle timeout from the default value of 5 minutes to a different one to better suit your needs. Additionally, when it comes to the activity percentage calculation, it is possible for the activity of certain projects to not be counted towards the overall activity calculation. So, a project called "Meetings" could be created, with the activity tracking disabled for it, and that could be used specifically for tracking time to meetings.

VP
AvatarImg

Valentin P.

Program Development, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hubstaff logo

Hubstaff

Good

Reviewed 6 years ago
Pros

Good software. Useful reports. Probably I can recommend this service.

Cons

Not good UX for adding time manually. If you don't use time tracker you may have a bad experience to add time manually.

AvatarImg

Verified reviewer

Accounting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hubstaff logo

Hubstaff

Awesome Platform

Reviewed 6 years ago
Pros

What I like the most of the software is the time tracker and it's features.

Cons

What I like least of this software is the billing. I am just having a hard time to do it.

AvatarImg
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Leoben Marlou M.

Financial Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hubstaff logo

Hubstaff

Great tool!

Reviewed 6 years ago

Accounting.

Pros

I like how it takes notice of all the activities done on the computer. Very easy to use and very accurate.

Cons

Nothing that I could think of. It's a software for everyone who needs work time tracker.

RW
AvatarImg

Randall W.

Business Supplies and Equipment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hubstaff logo

Hubstaff

Detailed time tracker

Reviewed 6 years ago

I am pleased with HUbstaff. It makes it easy for me beign the CEO to have this used by my people so I know what they do, when they do it and mostly, how much 1 task takes them to complete.

Pros

Unlike other time tracker, this one takes creen shots that are helpful for tracking puposes

Cons

the prouctivity percentage can be taken off

AvatarImg

Verified reviewer

Writing and Editing, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Hubstaff logo

Hubstaff

Does the Job Competently, If Not Spectacularly

Reviewed 6 years ago
Pros

I like the time tracker and how it can account for multiple projects and teams.

Cons

I dislike that the screenshot expands across multiple screens, not only the active one.

TS
AvatarImg

Tristan S.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hubstaff logo

Hubstaff

Great Tool For Remote Businesses

Reviewed 5 years ago

Managing a remote team across multiple continents and time zones would be very difficult without a solid time tracker software.

Pros

Great for managing remote teams across multiple time zones.

Cons

There really needs to be multi-currency support.

JF
AvatarImg

Justine Fred B.

Design, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hubstaff logo

Hubstaff

Best time tracker app!

Reviewed 2 years ago

Its been great! I use it for work and personal use and its very helpful

Pros

I love the Hubstaff ecosystem including the task management integration. It seamlessly connects to their task management web application.

Cons

None as of the moment, but maybe try to improve the UI for the time tracker app

AV
AvatarImg

Arian V.

Computer Software, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hubstaff logo

Hubstaff

Hubstaff Review

Reviewed 6 years ago

Pretty good.

Pros

It is quite simple to use for time tracker and alot of report are generated from it.

Cons

Can't think of one right now. THe interface provides all reports I need.

KH
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Kristina H.

Photography, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Hubstaff logo

Hubstaff

Convenient time tracker

Reviewed 6 years ago

We needed an independent time tracker to get out of a freelance platform that took a commission out of the earnings and hubstaff was great

Pros

I like the simplicity of it and that the time tracker is very accurate, to the second

Cons

When I open the web version to see my earnings and time worked, it's the opposite of simplicity. Every time it takes me a few minutes to find what I a looking for. There are just too many pages

DG
AvatarImg

Dhanusha G.

Information Technology and Services, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hubstaff logo

Hubstaff

Helps to increase productivity

Reviewed a year ago

Overall very good experience.

Pros

As an It professional this software helps in collaborating with QA developers and Project management team very easily. Also the time tracker feature helps in checking required time for the individual projects to be done.

Cons

Sometimes the time tracker becomes unresponsive but it is a very rare case. I can recommend it to others.

HP
AvatarImg

Hazel P.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hubstaff logo

Hubstaff

Aside from the clunky updating issues, everything else is great

Reviewed 6 years ago

I'd rate the Hubstaff tracker an 8 out of 10. I like it best because it doesn't lag when I used it and it doesn't slow my computer down.

Pros

I like that it's not heavy on my computer but can still take the necessary screenshots and task recording. It also integrates easily with several of the other apps that I use for work, so that's a win. I can just complete a task via Hubstaff and it automatically completes the Asana task connected to it. That's a timesaver.

Cons

Every time there's a new update, just updating the app I've already installed doesn't work. I have to uninstall and reinstall the tracker manually each time.

HG
AvatarImg

Hanna G.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Hubstaff logo

Hubstaff

Tracks time, but is sometimes slow.

Reviewed 6 years ago

It feels a little odd having my screen captured, and the "activity" percentages don't reflect time I spend reading, etc, but it seems like an easy way for my employer to track my work hours.

Pros

It's extremely easy to use, and it records activity in a way that benefits me and my employer.

Cons

If time is deleted or added manually, that does not always show up in my tracker window, which makes estimating time spent per day more difficult.

Vendor response

Hi Hanna, I wanted to thank you for the nice review! I also wanted to let you know that you should be able to hit the refresh icon at the bottom of your app after time is added or subtracted manually and have it show up in the app. Please contact us anytime at https://support.hubstaff.com if there are questions. Cristina

KA
AvatarImg

Kerry Ann D.

Design, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hubstaff logo

Hubstaff

Using it to track time as a solo user, and the UI is set up for teams - set-up got stuck halfway

Reviewed 6 years ago

I'm able to use it to replace my Upwork time tracker, which doesn't work on my Chromebook I use for travel.

Pros

It's really convenient, and a well-known App/service so I can send timesheets to clients without them being questioned. The drop-down list of projects right in my browser is quikc and easy.

Cons

The set-up process is unclear on teams and projects - it guides you to set up other companies and integrations, when all I needed was to set up my clients as projects. The setup wizard stopped halfway. It's not designed for solo user accounts. Part of the Menu is hidden behind a button that says Get Started which never went away after I got started.

AvatarImg
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Dysiree R.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Hubstaff logo

Hubstaff

Hubstaff over other timetrackers

Reviewed 5 years ago

It was a good experience however we just moved to a different time tracker as we need to integrate our own system with the time tracker at a lower cost. We did a get a refund once but it never happened again, and this was due to some tech issues on their end.

Pros

Hub staff is very convenient to use and very detailed as screenshots from what the workers were doing are available but it isn't readily available real time. The interface is user-friendly. The percentage of work and movement is there, so you kind of have the idea if the worker is idle or not, hub staff capture 3 random screenshots​ every 10 minutes so it does really help a lot in catching workers who are doing unrelated things while they should be doing work. Apart from this, the admin can restrict the workers from deleting the screenshots but​ it could also be enabled in the setting, when screenshots are deleted, it also deducts the 10 mins. Both admins and users​ can add time manually depending on what you set up. With the support people, I think they are okay, but can only be reached through emails and chatbox on the website.

Cons

One of the issue 90% of us encountered​ with hubstaff is with setting up, the timezone is really hard to set up, but hubstaff provided a troubleshooting guide link also posted on their website, but still it is quiet techy for someone who is not tech savvy​. Another thing that I least like about the software is that, they can't track real time, which I think is very essential for most businesses. They don't have a live monitoring set up. The Customer service is good, however it is very unconvenient to reach them, I would really prefer them to have a phone line so I don't have to type a very long email explaining about my technical issues. Apparently, they can only be contacted through chatbox in their website (which is not 24/7) and through emails. Lastly, I really don't like how google gives ideas and accesses on tutorials on how to bypass the hubstaff system. There are a ​couple of ways a worker can bypass the hubstaff system and it may seem to you that the worker is working but actually not. Applications and tricks are available online.

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Ivan C.

Internet, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hubstaff

Outstanding experience.

Reviewed 6 years ago

It helps me to track time of different projects.

Pros

- timer tracker - payroll The ability to add manual time, task related entries, recording of screenshots if needed. and a lot of good options!

Cons

Sometimes glitches. When I create a new project is not updating immediately with windows application.

YE
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Yuri E.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hubstaff

Lightweight and trustworthy time tracker

Reviewed 3 years ago
Pros

The time tracker app is very lightweight and works well on Windows and Linux. It tracks time very well and the hours get billed correctly. Overall it's a very trustworthy platform.

Cons

The Dashboard is a bit difficult to use and understand.

AB
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Andrei B.

Retail, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hubstaff

Amazing tracking tool

Reviewed 6 years ago

I like it more than Upwork tracker

Pros

Simplicity, powerful features, very good dashboards and precise tracking

Cons

Some crashes recently and sometimes I see errors when completing tasks

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Megan F.

Graphic Design, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hubstaff

Hubstaff

Reviewed 6 years ago
Pros

We use this to log our project time as we work on different client's projects. It's easy t record time, and I like that it directly works with pay roll and paychecks for all employees.

Cons

The productivity tracker (tracking time mouse isn't moving) and screenshots of work screen can be misleading, when working off the computer for certain tasks.

AN
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Alexander N.

Translation and Localization, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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WebWork Time Tracker

WebWork Tracker Review by Alexander Nauhatsky

Reviewed 2 months ago

I use it every day and am satisfied with the WebWork tracker.

Pros

User-friendly interface with many tracking options

Cons

The activity/productivity tracking appears to result in higher counts compared to tools like Hubstaff time tracker. Additionally, when the internet connection is slow, the tracker stops working. It might be helpful if the tracker could function autonomously without an internet connection and then sync logs and screenshots once the connection is restored.

Vendor response

Thank you for the review, Alexander. You've clearly outlined the strengths of WebWork Tracker, such as its user-friendly interface and diverse tracking options, alongside areas for improvement like its overreporting and reliance on a stable internet connection. Your practical insights help highlight where the tool excels and where it could be enhanced for better user experience.