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Hubstaff Pricing, Features, Reviews and Alternatives

Hubstaff product overview

Price starts from

7

/user

Per month

What is Hubstaff?

Easy time tracking software with features like screenshots, activity monitoring, automatic payroll, advanced reports, real time tracking and GPS. Both online and offline tracking capabilities. Also available for Apple, Windows, Linux and iOS. Integrates with 30+ popular tools, like Trello, Asana, Slack and PayPal.

Key benefits of using Hubstaff

  • Time tracking with screenshots (real time also available)

  • Online and offline tracking

  • Automated payroll

  • Apple, Windows, iOS, Linux and online availability

  • Over 30 integrations with tools like Asana, Trello, Slack, PayPal and more

  • Manage multiple teams and projects under the same account

  • GPS for location tracking
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    24/7 (Live rep)
    Knowledge Base
    Chat

    Training options

    Documentation
    Live Online
    Videos

    Hubstaff pricing information

    Value for money

    4.5

    /5

    1.2K

    Starting from

    7

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Hubstaff features

    Functionality

    4.4

    /5

    1.2K

    Total features

    92

    16 categories

    Most valued features by users

    Task Management
    Collaboration Tools
    Projections
    Task Progress Tracking
    Prioritization
    Reporting & Statistics
    Activity Dashboard
    Alerts/Notifications

    Functionality contenders

    Hubstaff users reviews

    Overall Rating

    4.6

    /5

    1.2K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.66/10
    Rating distribution

    5

    4

    3

    2

    1

    822

    340

    63

    8

    7

    Pros
    Online time sheets specifically have been useful and easy to use. I absolutely love it and has saved time and money for my company.
    AvatarImg

    Austin B.

    The ease of use and wonderful customer service. I like this as an alternative to our prior platform am as well as our contractors prefer it.

    MT

    Melissa T.

    We were able to see when employees were on site and when they were remote, which is a great advantage during the pandemic.

    AR

    Anonymous Reviewer

    Cons
    Sometimes projects are abandoned in middle stages, which is really frustrating for the professional involved in the project.

    MA

    MOHAMMAD AZMAL H.

    System crash issues while user time sheet logins. Downloading errors in reports.

    AR

    Anonymous Reviewer

    It removes the collaboration of the basecamp app. It is having a difference in time calculation of candidate and admin (as received multiple complaints from the team).
    AvatarImg

    Mohit S.

    Overall rating contenders

    Overall Rating

    The ONE software you need to track your remote staff

    Reviewed 2 years ago

    Transcript

    Jen: My name is Jen, I'm an online business coach, and I give Hubstaff a five out of five. Before choosing...

    AvatarImg
    AvatarImg

    Jacob B.

    Founder

    Information Technology and Services, 1-10 employees

    Review source

    Overall Rating

    Pretty simple payroll and time tracking solution for a small business

    Reviewed 7 months ago

    Transcript

    Jacob: Hello, I'm Jacob. I am the owner. And I would give Hubstaff a five star review. For more reviews...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    The best solution for integrated task management and thorough time tracking and reporting.

    Reviewed 2 years ago

    Very happy I moved from Time Doctor to Hubstaff. Huge improvements on all areas and a satisfying product to use. The experience is so good that I find myself wanting to stay with Hubstaff regardless of whether my need for time tracking reduces.

    Pros

    - Integrated Task Management platform (Hubstaff Tasks) allows for agile style task management that feeds appropriate tasks to user's timers. - Nice user interface - Good reporting functions - Thorough tracking options - Client/project budgets - Very good Customer Support

    Cons

    - I discovered some bugs during usage (which the developers have ironed out) - Time off / holiday allowance policy function is a great addition, but doesn't allow enough granularity as decimals of hours (or minutes) can't be used.

    Vendor response

    Hey Ewan, hope all is well with you and thank you for the kind words. You can now request time off exactly down to the minute. Cheers!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Using Hubstaff for 5 years more. Seem it has improved!

    Reviewed 2 months ago

    Really just fine. What more should I look for as a freelancer who just need to track time for a project. Then send a a simple invoice at the end. As far as I'm concerned, I have a good experience with the app. If I have to suggest, maybe as a UX/UI Designer, they can enhance the looks an feel of the software to make it more professional and appealing to users.

    Pros

    Straightforward. Just the thing you need, you'll find it. Pretty much like any other time tracking software - as freelancer it has screen capture, invoicing, offline tracking and all...

    Cons

    It's just straight forward. Maybe they can add quick chat for client. Instead of additional login to browser when you need to quick communicate with your client.

    Vendor response

    Hey Roldan, thank you for submitting this review for Hubstaff! We are happy to hear that you are enjoying using Hubstaff for your time tracking needs. We want to continually improve the platform and our offerings, so we do welcome all feedback onboard. Please feel free to go to https://roadmap.hubstaff.com/ and add any ideas for features to be implemented.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Constantly Rated As Poor Productivity Even When Working Hard

    Reviewed 3 years ago

    My overall experience with this software is a very poor one. While I appreciate what you're trying to accomplish with the software, especially for remote employees such as myself, it just isn't working out for me personally. As I said earlier, it's going to wind up costing me my job because the software is telling my management that I'm not working when I am. The software also doesn't account for...

    Pros

    I like the way Hubstaff is designed. It's intelligent and user-friendly. It's sleek and very polished and up-to-date with modern design standards and as a user I am easily able to access the dashboard and different features and see the differences in productivity from minute to minute, see the screenshots, see the tracking points, etc. From the perspective of direct user experience, it's ace.

    Cons

    However, my qualms with Hubstaff far outweight its superior design structure. The program, to me, is broken. No matter how hard I work, I have never had a day above 40% productivity - and that only happened once. I am usually rate in the mid to high 20s, even on days when I am busting my butt to get work done. I don't know why I am having these problems with the software, because I know I am working, I know I am getting work done, but why am I being rated so poorly? This software is going to wind up costing me my job, and that makes me furious.

    Vendor response

    Hey Diane, Sorry you aren't having a good experience. Let me explain how Hubstaff tracks activity, and if you still think you should be getting a higher score, please contact our 24/7 support team at support@hubstaff.com. Your activity levels may be lower or higher depending on your responsibilities. Manual and mobile time tracking can also lower your productivity levels so include a note to your employer letting them know what you were working on. Here is a helpful article about how activity levels are tracked: https://support.hubstaff.com/how-are-activity-levels-calculated/

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Hubstaff App Review

    Reviewed a month ago

    This app, is the best of it's kind and I believe that, I'll use it for a long time.

    Pros

    The app is very easy to use. The ability to take screenshot of worker's screen is great. Very customizable. I like the fact that it's free for a single user.

    Cons

    At a point in time, it gives different recorded times. A different time sent via email from the actual recorded times.

    Vendor response

    Hello Paul, thank you for providing your input regarding our product. When it comes to the daily emails that get sent out automatically by our system, there are a couple of reasons to consider for why they can appear to be incorrect. Firstly, the hours displayed in those emails are always in the organisation's timezone, and not in the member's own one. So, if there is a big time difference...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great for staff monitoring

    Reviewed 7 days ago

    Great experience overall

    Pros

    It allows us to easily calculate the hours worked by our remote team whilst ensuring the team are focused and easily shows us how much is owed at the end of the month. Vital tool for outsourcing.

    Cons

    There are a lot of features that we dont use, it would be really useful if it were possible to automatically schedule send us the hours worked by an employee at a time period we are able to define, so that we could easily access this information without having to generate the report. This function exists in part but the ability to set the time period ourselves would be very useful.

    Hubstaff FAQs and common questions

    Q. What type of pricing plans does Hubstaff offer?

    Hubstaff has the following pricing plans:
    Starting from: $7.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Hubstaff?

    Hubstaff has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Hubstaff support?

    Hubstaff supports the following languages:
    English


    Q. Does Hubstaff support mobile devices?

    Hubstaff supports the following devices:
    Android, iPad, iPhone


    Q. Does Hubstaff offer an API?

    Yes, Hubstaff has an API available for use.


    Q. What other apps does Hubstaff integrate with?

    Hubstaff integrates with the following applications:
    GitHub, Humanity, PayPal, Redmine, Insightly, Jira, Paymo, Payoneer, Mavenlink, ActiveCollab, Teamwork, Zapier, Pivotal Tracker, Zoho Projects, Gusto, Trello, FreshBooks, GitLab, Hubstaff Tasks, LiquidPlanner, Freshdesk, Salesforce Sales Cloud, Slack, Redbooth, Basecamp, ClickUp, Wrike, Producteev, Asana, Podio, Breeze, Zendesk


    Q. What level of support does Hubstaff offer?

    Hubstaff offers the following support options:
    Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat

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