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PayHOA vs CINC Comparison

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Overview

The all-in-one software to manage your HOA 100% online

CINC is a cloud-based association management software designed to help businesses manage properties and handle work orders, accounting, payment processing & other administrative operations on a centralized platform. Features include account reconciliation, transaction monitoring, billing, and more.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

250

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

236

5

4

3

2

1

144

74

13

4

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.3

24

5

4

3

2

1

16

3

2

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

Easy to use; great support; perfect features for a self-manage HOA; excellent bank integration; Owners are very happy to use because of it’s simplicity.
My experience with Payhoa has been really good. The staff is fabulous about getting back to me promptly when I have questions or am confused about a feature.
It has and will continue to greatly improve communication and ease accounting tasks. The technical support when I have run into some bugs has been as I expect, outstanding.

Pros

We have come to our market with a superior well designed HOA management solutions with the software to give us a significant competitive advantage over our competition.
Intuitive most of the time and the integrations are industry leading. The accounting portion is fantastic.
The ability to use this software so quickly from anywhere and any device is awesome. We are able to answer our customers requests quickly and completely from wherever we are is awesome.

Cons

Only con comes from some of the display for late fee, as it is sometimes confusing, and for the deadlines as people struggle to remember if the deadline is at midnight that day or 11:59 pm.
My biggest issue with the website is when I edit charges the system is hard to accurately change to the new total and it messes up that persons account.
Budget building and assigning charges to certain "buckets" is somewhat confusing.

Cons

The numbers are wrong, the bank conversion that was required to go with it was a nightmare. We are extremely behind because of the lack of training.
Poor customer service and VERY poor maintenance tracking.
If you are in the association management business you already know software is the backbone of what we do. Do not go cheap, you will regret it.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features69
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Cash Flow Management
  • Committee Management
  • Communication Management
  • Contact Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Event Management
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • General Ledger
  • HOA Violation Enforcement
  • Income & Balance Sheet
  • Inspection Management
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Database
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real-Time Notifications
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Role-Based Permissions
  • SMS Messaging
  • Self Service Portal
  • Task Management
  • Tax Filing
  • Tenant Portal
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Vendor Management
  • Website Management
  • Work Order Management
  • Total features18
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Cash Flow Management
  • Committee Management
  • Communication Management
  • Contact Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Event Management
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • General Ledger
  • HOA Violation Enforcement
  • Income & Balance Sheet
  • Inspection Management
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Database
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real-Time Notifications
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Role-Based Permissions
  • SMS Messaging
  • Self Service Portal
  • Task Management
  • Tax Filing
  • Tenant Portal
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Vendor Management
  • Website Management
  • Work Order Management

Integrations

  • Total integrations7
  • ActivePipe
  • AvidXchange
  • BoldTrail Back Office
  • BombBomb
  • Docusign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • Zego
  • dotloop
  • Total integrations5
  • ActivePipe
  • AvidXchange
  • BoldTrail Back Office
  • BombBomb
  • Docusign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • Zego
  • dotloop

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