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RealPage vs Entrata Comparison

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Overview

RealPage is a cloud-based property management solution designed to help medium to large businesses organize and store electronic...

Entrata is a cloud-based property management solution, which helps real estate businesses streamline accounting, purchases,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

103

5

4

3

2

1

44

37

16

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.4

106

5

4

3

2

1

52

46

5

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The integration for everything is perfect. I am a super user on onesite and have loved learning the ins and outs.
Really liked the ease of allowing residents to switch from one room to another (bulk roommate shuffle). I liked the ease of the account ledger visibility/delinquency reports.
The best property management softwares out there by far. User friendly and helps you make sure your employees follow through with proper procedures.

Pros

Overall Entrata is a great software and the best that I have used in my 7 years in property management.
Entrata was great to work with. The customer service staff was always helpful & resolved issues in a timely manner.
System is easy to use and very simple. I love how easy it is to do follow up and track communications.

Cons

I wish when you denied an applicant it denied it all the way in the system instead of having to deny the screening then deny the application.
Also not fond of the inability to go back if end of month was accidentally finalized. Leaving the company in a bind for several weeks while support assisted with this problem.
Customer service is terrible and time consuming; they bounce you around to foreigners that seem unfamiliar with the software.

Cons

I've had multiple problems with entrata saying that two applicants have the same email address (which halts the entire application process) when in fact no one has the same email.
Everytime an update was made, it messed up some other products that were integrated into entrata.
Unless you have an IT person in the company working on Entrata all the time, all updates can be frustrating.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features27
  • ACH Payment Processing
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Background Screening
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Client Portal
  • Commercial Property Management
  • Communication Management
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • General Ledger
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Properties
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Vacancy Management
  • Vendor Management
  • Web-based Deployment
  • Website Management
  • Work Order Management
  • Total features54
  • ACH Payment Processing
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Background Screening
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Client Portal
  • Commercial Property Management
  • Communication Management
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • General Ledger
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Properties
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Vacancy Management
  • Vendor Management
  • Web-based Deployment
  • Website Management
  • Work Order Management

Integrations

  • Total integrations18
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations17
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

RealPage logo

RealPage

Decent program but difficult to use

Reviewed 5 years ago

I used OneSite for 2 years and found myself having a lot of issues with it. This could have been due to older computers but it would constantly freeze while I'd be in the middle of working. I use Entrata at my current job and find it to serve all (if not more functions) while being more user friendly.

Pros

-compatible with a wide range of other software -serves its basic purpose -customer support -quality FAQ and forum online for questions on functionality

Cons

-difficult to navigate -Can only fully be used on Internet Explorer -freezes easily -antiquated interface

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Entrata logo

Entrata

Entrata User converted Lover

Reviewed 10 days ago

I used to be an avid fan of Onsite Realpage and in the last 6 years I've converted to a believer of the Entrata product the ease as well as the all in one capacity of the services.

Pros

I appreciate the ease when onboarding new team members and residents but still being able to have functionality of multiple systems in one place on the back end. For my role it allows me to utilize the reports daily to track our progress whether it be financials, leasing or how effective our marketing strategies are working.

Cons

I would love to see ways to create higher quality email blast within the system rather than always having to outsource and import. Additionally trainings of some of the higher level tools that entrata provides for managers regularly through monthly corporate trainings or possibly set up by individual teams within each firm.