getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Service Software - Page 19

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

476 software options

Kreechat logo
(0)

Unified inbox for messaging app customer support

learn more
Kreechat connects your business to the platforms your customers actually use: WhatsApp, Telegram, Messenger, Viber.
With Kreechat, all messages land in a single, unified inbox, making it easy for your customer support team to manage communication efficiently and never miss an inquiry.

Read more about Kreechat

Users also considered
Buzzmonitor logo
(0)

AI-powered all-in-one solution for social media & CX!

learn more
Buzzmonitor is an all-in-one platform for brands to optimize their digital presence with AI-driven insights. It combines social media monitoring, multichannel customer service, analytics with real-time reports, dashboards, post scheduling, and advanced data analysis.

Read more about Buzzmonitor

Users also considered
AgentHub logo
(0)

Live on-screen guidance software

learn more
Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

Read more about AgentHub

Users also considered
HGS Agent X logo
(0)

Contact Center AI

learn more
HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

Read more about HGS Agent X

Users also considered
TIKTING logo
(0)

TIKTING® Help Desk & Change Management System

learn more
SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

Read more about TIKTING

Users also considered
Optiwe logo
(0)

AI-Powered messaging platform for sales teams

learn more
AI-Powered messaging platform for streamlining sales and automating customer service in any channel.

Read more about Optiwe

Users also considered
Haber Chat logo
(0)

your go-to platform for managing WhatsApp communications.

learn more
Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Read more about Haber Chat

Users also considered
CallVU logo
(0)

Digital call experience platform for call centers

learn more
CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

Read more about CallVU

Users also considered
Roundesk logo
(0)

Telecom and customer relationship software provider

learn more
Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

Read more about Roundesk

Users also considered
Onlim logo
(0)

Conversational AI and live chat platform

learn more
Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more.

Read more about Onlim

Users also considered
Flip CX logo
(0)

Cost-saving automation for inbound calls

learn more
Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

Read more about Flip CX

Users also considered
Cobbai logo
(0)

AI agents for customer service

learn more
Cobbai delivers conversational AI agents that automate support, improve customer satisfaction, and enhance service experiences.

Read more about Cobbai

Users also considered
SOGEDES.X logo
(0)

Cloud-based omnichannel call and contact center solution

learn more
SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered
Noci logo
(0)

Product recommendation tool

learn more
Noci provides you a world-premiere feature: the product recommendation tool. Sell like your in-store vendor would.

Don't be afraid to go first, revolutionize your customer journey with Noci!

Read more about Noci

Users also considered
Fluten logo
(0)

Cloud-based solution for customer service.

learn more
Fluten is a cloud-based customer service solution that helps businesses scale their customer service operations with advanced and personalized AI assistants. Its AI assistants can handle a wide range of customer service tasks including call management, appointment booking, multilingual answering, call intelligence, and after-hour call recording.

Read more about Fluten

Users also considered
DeskOne logo
(0)

Customer Service Solution

learn more
DeskOne is a practical and intuitive customer service software with more than 30 performance indicators for any support operation.

Read more about DeskOne

Users also considered
BOTNATION AI logo
(0)

Artificial intelligence (AI)-based chatbot creation platform

learn more
BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

Read more about BOTNATION AI

Users also considered
Saysimple logo
(0)

Dynamic Customer Engagement Platform

learn more
We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

Read more about Saysimple

Users also considered
etrack1 logo
(0)

For customer centres with passionate customer service manage

learn more
etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered
OMQ logo
(0)

Customizable, AI-powered customer service

learn more
OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

Read more about OMQ

Users also considered
ConSol CM/AI Assist logo
(0)

ChatGPT integration, boosting customer service & support

learn more
Harnessing AI capabilities to optimize workflows and boost efficiency in customer service and support operations.

Read more about ConSol CM/AI Assist

Users also considered
Expertflow Contact Center logo
(0)

Banks, Mobile Operators, Utilities, Healthcare, Airlines

learn more
Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

Read more about Expertflow Contact Center

Users also considered
Just AI Conversational Platform logo
(0)

From voice call agents and chatbots to virtual assistants

learn more
An end-to-end comprehensive AI platform to design, build, test, host, and deploy AI-powered bots of any complexity and level

Read more about Just AI Conversational Platform

Users also considered
Sirius logo
(0)

AI for smarter customer engagement and support

learn more
Sirius is a Conversational AI platform that delivers real-time support through natural language. The solution helps reduce repetitive inquiries, improve customer experience and minimize operational time with automated self-serve chatbots and smart virtual agents.

Read more about Sirius

Users also considered
CINNOX logo
(0)

Humanising connections for better business

learn more
CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

Read more about CINNOX

Users also considered