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ABC Glofox vs Club OS Comparison

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Overview

Category Leaders

A powerful cloud based platform that provides your studio with innovative gym management software.

Club OS is a sales engagement and marketing automation platform designed to help gyms and studios of all sizes manage lead...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

310

5

4

3

2

1

222

46

11

9

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.2

194

5

4

3

2

1

76

89

21

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The support team are extremely friendly, understanding & always eager to find a solution. We are now 2 months into business & we are delighted with our decision to invest in the app.
Your customer care has improved significantly. It's made a marked difference to my experience with glofox and my ability.
Was easy to setup, and is easy for our members to use. I like that memberships can be adjusted and like the reporting feature.

Pros

Good functionality and navigation for staff. Easy to use and has everything but the "everything" needs to move with the trends and improve to be the best.
It's a great platform that encourages customer interaction through popular forms of communication.
I love how organized the software is, not much instruction is needed. Very user friendly, great for anyone and most business.

Cons

I've been a customer for 3 years and I've tried to stick with then through all their setup problems (of which there were many), but lately their customer service has gotten worse and worse.
Explaining how it works to members is very confusing. This feature has only come into being in our studio.
Customer Support is either terribly slow or sometimes non-existent.

Cons

The inability to have it sync FULLY with MBO and figuring out the "intro class" "missed guest" etc. way that the software works.
Inability to edit time length of past appointments; Inability to attach PDF files to emails/messages.
The package set up with units, was confusing at first. Other trainers had a hard time figuring out the units per package and how that affects how many times they train.
  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features111
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Capacity Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Communication Management
  • Community Management
  • Confirmation/Reminders
  • Contract/License Management
  • Costume Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • File Sharing
  • Financial Reporting
  • Fitness Performance Tracking
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Parent Portal
  • Payment Processing
  • Point of Sale (POS)
  • Push Notifications
  • Real-Time Reporting
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Search/Filter
  • Segmentation
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Staff Scheduling
  • Student Management
  • Subscription Management
  • Task Management
  • Task Scheduling
  • Team Management
  • Third-Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Total features16
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Capacity Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Communication Management
  • Community Management
  • Confirmation/Reminders
  • Contract/License Management
  • Costume Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • File Sharing
  • Financial Reporting
  • Fitness Performance Tracking
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Parent Portal
  • Payment Processing
  • Point of Sale (POS)
  • Push Notifications
  • Real-Time Reporting
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Search/Filter
  • Segmentation
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Staff Scheduling
  • Student Management
  • Subscription Management
  • Task Management
  • Task Scheduling
  • Team Management
  • Third-Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Waiver Management
  • Website Integration

Integrations

  • Total integrations7
  • ActiveCampaign
  • ClassPass
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Stripe Billing
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Workplace
  • Total integrations6
  • ActiveCampaign
  • ClassPass
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Stripe Billing
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Workplace

Alternatives

Explore similar apps

User reviews that mention these apps

JB
AvatarImg

Jon B.

Hospitality, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABC Glofox logo

ABC Glofox

Excellent support and customized app- they overdelivered and with a very tight timeline

Reviewed 7 years ago

Club membership booking and billing/organization and app

Pros

Turn-key, intuitive to work with, And, the team then customized when I need it for the software to align better with our club terminology. You can have great software and then bad support and the whole thing goes south- glopfox is exactly the opposite. The software platform is great but then add a team that executes under a tight timeline- big win and valuable software/partner! Thanks to the customer service team, thank you design team, and the app team you're the best !!! I highly recommend you to anyone!

Cons

No cons really...enhancements? Maybe develope a Quickbooks interface so all sales can import into Quickbooks. Also, maybe add an auto crop feature for picture imports.

Vendor response

Hi Jon, Thanks for taking the time to share your experience with Glofox! It's great to hear that Glofox exceeded your expectations and that you're finding our support team very helpful. We appreciate your recommendations in terms of enhancements too - We'll be sure to pass these to our development team. Should you have any questions, you know where to find us! All the best, Karen

NO
AvatarImg

Niamh O.

11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ABC Glofox logo

ABC Glofox

Fit2Go Club App

Reviewed 8 years ago

Glofox developed a members management software with an integrated booking and payment system providing our fitness club with the perfect business solution.

Pros

The App is easy and convenient for our members to use. The best feature of our new Fit2Go Club App is that it was a custom branded mobile app with our own branding that could be downloaded from both Google Play and Apple stores.

Cons

Ideal solution for our needs - no specific cons.

Vendor response

Hey Niamh, Thank you so much for taking the time to leave your feedback. It's great to hear that Glofox is helping your business and that you are enjoying the app. We look forward to continuing to support you on your business journey. - The Glofox Team

NO
AvatarImg

Niamh O.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ABC Glofox logo

ABC Glofox

Fit2Go Club App

Reviewed 9 years ago

The best feature of our new Fit2Go Club App is that it was a custom branded mobile app with our own branding that could be downloaded from both Google Play and Apple stores. Glofox software developed a members management software with an integrated bookings and payments system providing our fitness club with the perfect business solution as the App is easy and convenient for our members to use given that our primary demographic and the prevalence of App and mobile phone usage by students.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Niamh, We're delighted to hear that DIT students love your custom branded mobile app! It works as a perfect tool to keep students engaged with the club. We have plenty more great features in the pipeline for 2016. We'll keep you updated as these features launch! Why not check out our recent blog post detailing 5 cool things you may not have known you could do with Glofox? https://blog.glofox.com/did-you-know-you-could-do-these-5-things-with-your-glofox-app-software We hope you find it of use! Yours in fitness, The Glofox Support Team

SG
AvatarImg

Shelley G.

Health, Wellness and Fitness, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Club OS logo

Club OS

I find Club OS to be very user friendly and our sales staff likes the functionality.

Reviewed 7 years ago

This is the best system out there for the price that we pay.

Pros

I like it's ability to sync with ABC seamlessly as well as the follow up system for our sales staff.

Cons

We were really excited to use the digital guest waiver on tablets in the club, but unfortunately this never worked out. Even after meeting with Club OS to try and resolve the issue, we were unable to get this issue resolved.

jh
AvatarImg

joan h.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Club OS logo

Club OS

easy enough to use

Reviewed 7 years ago
Pros

it advises us when the client has finished their free trial through our e-mail system.that the only good thing about this system cause it does not talk to ABC , it causes us double the work

Cons

when I want to override, often the "other " key is not there, its very frustrating, some times it is sometimes it not!