Glofox Pricing, Features, Reviews & Comparison of Alternatives

Glofox

Best Boutique Gym & Fitness Studio Management Software

4.6/5 (189 reviews)

Glofox overview

What is Glofox?

"A powerful cloud based platform that provides your gym or fitness studio with innovative management software. Request a demo today to know more!

Turn website visitors into leads and customers by creating seamless journeys with our Lead Capture tool. With social integrations with the Facebook Pixel, you can easily retarget to your website visitors ensuring that a you never lose a potential lead.

With our branded mobile app, your members can book classes,, join waitlists, set up payment details and keep up-to-date on news about your fitness business. Your staff can book members, take payments and keep track of all attendees for the classes.

Process payments globally in one easy to use platform we have designed to make the process straightforward and without any hidden charges. In a global marketplace that is constantly evolving, our enterprise fitness software built for franchises and chains continues to be at the forefront of innovation - to give you the best in international mobility.

Gaining insights is always important for any business to succeed. Our cloud based platform will provide you with the latest business intelligence and marketing insights so you can improve performance across all your fitness franchises. Easily manage multiple locations - switch between members, trainers and locations - and get a 360 degree view on your entire business."
www.glofox.com

Pricing

Starting from
$110/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 6 other markets, Europe, Germany, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Glofox screenshotGlofox: Courses DemoGlofox screenshotGlofox screenshot: Member App - Class BookingGlofox screenshot: Member App InterfaceGlofox screenshot

Glofox reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.6
  4.7
andrew dunne

I'm delighted I chose Glofox... For lots of reasons

Reviewed 2016-04-11
Review Source: GetApp

I was just about to sign up to Mindbody when a friend pointed Glofox out to me. After carrying out a demo of the software I was very happy with how easy it was to navigate and my decision was made instantly. Since joining our bookings are up 40%, we're saving heaps of time which was previously spent doing admin and our client base is growing at an incredible rate! If you're looking for a great alternative to Mindbody, these are the reasons why I went with Glofox and made one of my best business decisions to date: On one hand I had Mindbody. If you're looking for software and a custom branded app just as I was (was adamant to make it as simple as possible for people to pay me so wanted an app), you would have to go for their most expensive package at 195 a month. Mindbody also increase your monthly subscription fee when you hit a certain number of members or trainers using the app. My intentions were to use a software package to help us really get a handle on our admin and free time to grow my business. With this growth in mind, expected costs could almost double in the next few months, leaving me with a pricing package I could no longer afford. On the other hand, I had Glofox. Their pricing packages range from 80-140 a month and each package comes with a custom branded app completely matching your business's brand. Not only this, they don't charge you for adding more members or users. As the sales rep I spoke to put it, they want to see your business grow and for this reason, they're not going to penalize you for doing just that. A breath of fresh air if you ask me! Our custom branded app from Glofox gives our members a really simple means of booking and paying for our services. On the backend, I needed a system that would help me minimize admin with as few clicks possible without overcomplicating things. I've found the Glofox Dashboard really clear and simple to use. I tend to set my Dashboard to show weekly bookings, payments due and revenue for ease. I can create and update my schedule, manage memberships including payments, renewals and automated billing in my Dashboard too- really great having everything in one place! Overall, there's nothing better than working with a team of people who really want to see your business grow stronger every day. With such a quick response time to any of our queries, it's safe to say choosing Glofox has been the best business decision I've made. Mindbody won't know what hit them!

Rating breakdown

Value for money
Ease of use
Customer support

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Stephanie Gillingham

GloFox has been such a better experience than other platforms!

Used daily for 6-12 months
Reviewed 2020-03-10
Review Source: Capterra

My personal account helper, [SENSITIVE CONTENT HIDDEN], has been so incredibly helpful. She has gone above and beyond to help me be successful and to run my business more efficiently.

Pros
That if I have had problems arise while using glofox, the customer support I have received has been super helpful. They have spent as much time as is needed to help me make sure everything is set up and my questions are early answered.

Cons
There are a few tie ups that are inconvenient. Like, I cannot be listed as a trainer in classes since I am the administrator so I had to create a dummy account to get around that restriction. But the problems are minor and nothing to be super frustrated over.

Response from Glofox


Hi Stephanie,

Thanks for taking the time to leave your feedback. We are happy to hear that you are enjoying using Glofox.

Thank you for the feedback on the platform also. Our product team is constantly updating and improving our offering so we will be sure to pass this comment on to the team.

Yours in fitness,
The Glofox Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Claudia Murguia

Review

Used daily for 1-2 years
Reviewed 2020-04-21
Review Source: Capterra

I would like to mention the above and beyond service I have received from [SENSITIVE CONTENT HIDDEN], she is always there to help and answers in a very timely manner. I was about to change services and the overall dialogue with her was a very important part in staying with Glofox.

Pros
This software is very user friendly, easy to understand and easy on the eyes. It offers exactly what we need for our daily business.

Cons
At the beginning I had a large amount of issues with customer service. Sometimes weeks without an answer, both e-mail and phone, being that the customer service reps are in Ireland I think. But this has been changed greatly in the past few months.

Response from Glofox


Hi Claudia,

Thanks for taking the time to leave your feedback. We are happy to hear that you are enjoying using Glofox.

Thank you for the feedback on your experience with our support team also. We are always striving to improve our offering so we will be sure to pass this comment on to the team.

Yours in fitness,
The Glofox Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Dominic Nardizzi

Viable but slightly an incomplete product.

Used daily for 6-12 months
Reviewed 2017-07-03
Review Source: Capterra

Pros
I liked the idea of using an app and an easy system of payment, but it heavily depends on your consumer age group. Reports were great indicators of revenue and made it easy to pay instructors. Customer support is very friendly and helpful in fixing issues and many features we complained about were fixed in the end. A large directory is available to help use the program. Able to check how many people booked into a class before hand (although rarely did people book long in advance). Refunds were easy.

Cons
The issue with Glofox is that it is completely filled with glitches. Everyday people would come and complain that they couldn't pay, their account showed credits but they didn't actually have any, or they bought 4 membership packs because it was too easy to pay with the system. Other issues: No family functionality, to sign in a family doing a class they need individual accounts and to log in separately. There is no rule for mass deletion/creation of classes and has to be done manually. Most annoying problem: After the class starts people cannot pay. This means I have to sign them into the class causing me admin. Other annoying things: Glofox announcements don't notify the customers unless they check the news, meaning important info is ignored. Report filters are NOT ORGANISED, meaning I have to scroll through 340 classes to find 1 class. Very annoying. At the start there were many app issues such as random closings, missing classes, and general payment issues. If someone wanted to join another class 10 minutes before the end of their class it would not allow it as it "overruns". Basically stopping me from making more money. If someone couldn't use technology then I would have to use a 'Guest' account, but if you can't book it in to lessons going on the same time, you end up being unable to get correct numbers for your classes...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Vincent De Lima

Amazing!

Used daily for less than 6 months
Reviewed 2020-03-10
Review Source: Capterra

Love it!!!! :)

Pros
A perfect solution for my business. I was a MBO user for several years, but unfortunately the branded mobile app was dated and had limited functionality, it was also super expensive and costs increasing year on year was just not affordable for my business. I started off on the standard plan, but as I like things branded to me and my business I had to upgrade, and this just ended up costing the business hefty sums which we could not afford. Glofox were pretty easy to set up and get started with and they even helped me migrate my clients over. It's been pretty much smooth sailing and the customer support team have been EXTREMELY HELPFUL. You can have calls with the very happy and efficient team and they are willing to help and follow up on your requests. What I like the most and most looking forward in the future to is new features. They are constantly updating the software and adding new features in which makes it a great piece of software to work with and it's great for my clients too. Everything is branded to me, I like that we have a News section in the app and a store where I can sell my merchandise. We can create events as we put on workshops and masterclasses throughout the year. Looking forward to working with these guys more to take my business to new levels. Thanks guys, I'm soo happy I joined you! :) Highly recommended!

Cons
A few scheduling problems on the app - being looked at now, and reporting features, however new reports are being added.

Response from Glofox


Hi Vincent,

Thanks for taking the time to leave your feedback. We are happy to hear that you are enjoying using Glofox.

Thank you for the feedback on the platform also. Our product team is constantly updating and improving our offering so we will be sure to pass this comment on to the team.

Yours in fitness,
The Glofox Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Glofox pricing

Starting from
$110/month
Pricing options
Subscription
View Pricing Plans

Whether you're just starting up or looking to grow your community to a whole new level, our plans - starting from $110/month - can get you where you want to be.

Glofox features

Activity Dashboard
Attendance Management
Attendance Tracking
Automated Billing
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Credit Card Processing
Customer Database
Electronic Payments
Event Scheduling
POS
Recurring Billing
Reporting & Statistics
Website Integration

Registration Management (63 other apps)
Reminders (44 other apps)

Videos and tutorials

Additional information for Glofox

Key features of Glofox

  • Access control system integration
  • Automated waiting list
  • Branded Member App
  • Class and appointment scheduling
  • Class updates, due payments
  • Marketing tools
  • Member reminders and notifications
  • Membership management
  • Online and mobile booking
  • Online and mobile payments
  • Online payments
  • Recurring payments
  • Reporting and analytics
  • front desk kiosk
View All Features

Benefits

1. Save Time
You could reduce the time you spend on repetitive admin tasks by up to 2 hours a day with smart automations.


2. Drive Revenue
Easy booking and payments mean you can wave goodbye to lost revenue. In fact, you could increase revenue by an average of 33%.


3. Retain Clients
Your mobile Member App keeps members coming back day after day. By tailoring in app push notifications, you have the opportunity to turn more first timers into regular clients.


4. Grow your Business
The Report Builder tool ensures you have all the information you need to make decisions that help your business grow stronger.