RecTrac vs ACTIVENet

RecDesk

MyRec.com

DSE Rec

RecDesk is cloud-based recreation management software designed to simplify the way recreation organizations in the US & Canada manage their operations

MyRec.com is a recreation management platform that helps parks and recreation professionals manage registrations, facility reservations, point-of-sale (POS) processes, reporting, and form creation, among other processes.

Tailored Recreation Management Software designed by recreation professionals.

RecTrac is a cloud-based solution designed to help small to large recreational organizations manage reservations and schedule activities for clients.  Key features include payment processing, expense/income tracking, roster management, ID scanning, customer app, and reporting.

Activity Dashboard

Activity Management

Attendance Management

Barcode/Ticket Scanning

Billing & Invoicing

Booking Management

Budget Management

Calendar Management

Check-in/Check-out

Child Care

Class Scheduling

Communication Management

Contract/License Management

Customer Accounts

Customer Database

Customizable Forms

Customizable Reports

Document Management

Electronic Payments

Email Management

Employee Management

Equipment Tracking

Event Calendar

Event Management

Event Scheduling

Event Ticketing

Facility Management

Facility Scheduling

Family Memberships

Inventory Management

Inventory Tracking

League/Team Management

Maintenance Management

Marketing Automation

Membership Management

Merchandise Management

Point of Sale (POS)

Recurring/Subscription Billing

Registration Management

Reminders

Rental Management

Reporting & Statistics

Self Service Portal

SMS Messaging

Volunteer Management

Wait List Management

Website Integration

RecTrac

Web-based

iPad

iPhone

Windows

Android

Chromebook

CivicPlus Recreation Management

SmartRec

Basic

Sr Business Systems Specialist

I've been using the for software for 19 years and have a great relationship with the customer support and sales teams.

Recreation Coordinator lll

I have been using it for 25 years now.   While it has been frustrating trying to learn how to program over the years, the customer support has come a long way.  

Golf Professional, Clubhouse Manager

There are so many different options, that it is sometimes difficult to navigate.

Recreation Supervisor

It is difficult to navigate and even more difficult to train new staff to use.

Owner & Director

The time needed to train staff to use the program and the software not being intuitive is the biggest drawback.

Operations Analyst

I wish there was some more simplified customization available.

Administration Assistant

The integration program was a connectivity issue for years.

Secretary to Director

I told her that the last time we purchased this all of this was built for us and she said that now they want us to know how the back end of the system works so we won't have to call customer service so often.  

Senior Administrative Assistant

There was no customer service or help with the software.

I stopped her 2 trainings in and said none of us had this type of computer experience to navigate through this.  

User Interface

Customer Support

Ease of Use

Integrations

Training and Learning Curve

Small Business

Mid-size Business

Large Enterprises

Vermont Systems

Daxko Operations

Complete operations software for member-based nonprofits - integrating programs, billing, and check-ins in one secure system.

StarChapter

StarChapter is an association management software for local chapters, combining membership management, website content, event registration and email marketing

Mindbody

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

ACTIVENet is a recreation management software that simplifies facility management, membership tracking, marketing, online registrations, and automated workflows, empowering parks and recreation departments and YMCAs to streamline operations and deliver exceptional community experiences.

Access Control

Accounting

Attendance Tracking

Attendee Management

Class Registration

Committee Management

Communications Management

Customizable Templates

Donor Management

Dues Management

Enrollment Confirmation

Equipment Management

Facility Asset Management

Fundraising Management

Member Communication

Member Database

Member Directory

Member Portal

Membership Signup

Member Types

Mobile Access

Mobile App

Online Registration

Payment Processing

Sales Reports

Scheduling

Website Management

ACTIVENet

Program Supervisor

Tens of thousands of ways to pull info which can be chaotic on referencing numbers for reporting.  

Network Administrator

The best features is the easy tracking of recreation sign ups and processing the payments and this tracks the user photo and season of use.

Director of Facility Events

The calendar is very well designed, enabling users to view space availability in separate calendars and incorporate crucial information like setup time, attendance, type of event, etc.

Manager

It has comprehensive features and functions that fit an agency's needs. But the customization is limited and the learning curve is challenging. Plus, the complexity of the user interface and managing data prevents users from fully using all the features.

Business System Analyst

It has been an amazing tool that has allowed staff to be more mobile both geographical with remote sites for camps and within their workspaces by untethering with the tablet.

The newer online customer interface allowing registrations online, the online calendar, and online donations are all very user friendly and attractive.  

General Manager

We use Facility Scheduling and POS components - Scheduling works fine for our bookable spaces, and for the most part the POS works as well.

Program Coordinator

I wish there was a way to customize them more so they wouldn't include information that is not relevant and so that we could stretch out the columns so email addresses were all on one line.

Recreation Services Assistant

The lack of update impacts our processes such that we require to keep track of thousands of paper copies which is absolutely archaic and waste of time.

This has been the easiest to use event software I've ever encountered, and it has been critical to our success in the Facility Events department. While there a few features it lacks, it backs those up with one of the best calendar systems I have experienced along with robust reporting capabilities.

We also rely on ActiveNet to process our teacher payroll and this integration is critical to us.

Event Specialist

There is a learning curve in setup and training staff.

Registration Associate

Customers complained about the UI, and setting up complex reports like the Transaction Export was tough for staff.

Municiple Clerk

Would love to see a more customizable URL that can be given to customers for example www.fernierecreation.ca rather than this long URL that is not user friendly.

Graduate Assistant

The only thing I don’t like about ActiveNet is the number of times we have to verify who we are when logging in.

Customization is limited, we often need to adjust our programs or facilities to fit the modules.

I don't like the templates for the reports - specifically for rosters and attendance sheets.

Administrative Assistant

We like that it integrates many different city functions into one overall platform for all employees to use.

Recreation Program Supervisor

My main challenge is the limitations that FlexReg has compared to their standard Registration platform.

Network Admin

its a reliable software and adaptable to all needs

Doesn't allow for much customization on website or customization within. And if you can it is not easy to find.

We have pivoted toward directing people straight to ActiveNet online rather than maintaining too much of this information on our own website.  

Event Attendant

It would be nice if you could reduce the amount of irrelevant features you see in the menus, but it is not overly distracting.

Director of Parks and Recreation

Reporting is sometimes difficult, especially when being asked to pull specific details regarding memberships, and programs.

Assistant Manager

The calendar and booking of rooms within our facility.

Receipts for payment show no detail about dates and times paid for - only refers back to Permit

There are too many settings and parameters for pulling a report.

Operations and Programs Manager

Scholarships get overrided when making changes to a schedule.

Business Coordinator

However, since we have been using the software a long time, those enhancements are too late and we've since found workarounds.

Business Analyst

Some releases impact our processes and require us to modify our ways of doing things.

Services Clerk

Active web support can be a bit of a challenge to find specifics.

Other products we have looked at seem to treat memberships like activities and they function quite differently too.

We can customize the program to our facility which makes it easy as well.

Customer service is always there to help with anything. When we migrated, the transition was pretty easy, they not only guided us through the transition, but also supported us.

Executive Administrative Assistant

The reporting options in ActiveNet are unending.  

Analyst

Customer service to help navigate issues or concerns

Associate

I also like the ability to work through things in the sandbox.

Many different features, especially the robust reporting was extremely valuable to us.

Certain reports are harder to pull up/find than others, and are not clear.

Management System Analyst Supervisor

We like the wide range of modules available in the system.

ACCOUNT CLERK

The team doesn't stop until they can find you a solution, or at least an answer.

We also had to build every component from scratch.

Office Assistant

Acting Manager of Parks and Recreation

I still prefer it to the previous recreation registration software we used.

Enrollment is user friendly and it's easy to make changes once something has been submitted.

RecTrac vs ACTIVENet Comparison (2026)

RecTrac

ACTIVENet

Overview

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Key features

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Alternatives