GrubHub vs DoorDash for Merchants

CAKE POS

TouchBistro

Gofrugal

Instacart

foodora

Roadcast

Compare GrubHub and DoorDash for Merchants based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Instacart is a food delivery platform designed to assist grocery stores and shoppers with online ordering and delivery tracking processes related to multiple products such as beverages, office supplies, seafood, and more. Customers can add items to cart, communicate with their shoppers in real-time, and order products based on their zip code.


TouchBistro’s All-in-One Restaurant Management system offers all the technology you need to run your restaurant on one easy-to-use platform. Designed for and by restaurant service staff, TouchBistro meets the specific needs of the industry with 24/7 expert support.

Roadcast's Unified portal for tracking offers companies a centralised hub to monitor and manage their fleet effectively. By integrating all the vendors involved, the platform provides real-time visibility into the location, status, and performance of each vehicle.

Grubhub is a takeout and delivery software for corporates and restaurants to build food orders, manage payments, and track delivery on a digital platform. It helps manage large orders and its distribution, scheduling recurring requests, generating monthly invoices, and setting up guidelines.

Activity Dashboard

Activity Tracking

Alerts/Notifications

Delivery Tracking

Employee Management

Food Delivery Dispatching

For Restaurants

Gift Card Management

Kitchen/Menu Management

Live Tracking

Mobile Access

Online Ordering

Online Payments

Order Management

Order Processing

Order Tracking

Point of Sale (POS)

Real-Time Reporting

GrubHub

Android

Web-based

iPhone

Program Analyst

It has helped making ordering group meals seamless and the customer service is great. I like that they are constantly improving their software and ways to make it stand out.

Founder

Great variety app is super easy to find exactly what you want for breakfast/lunch/dinner zip code shows close vendors that are using this feature was a lifesaver during the pandemic.

Operations Director 

What I like most basically about this software is the ease of use and the compatibility with most devices and the fast ability to get food from a facility to a person or meeting or wherever quickly.

Admin

Overall, I like GrubHub and would recommend. It has def been helpful over the past year when I don’t feel like cooking.

IT Tech

Online ordering is quick and easy. The food descriptions are pretty good and help make it easier to decide what to get.

Research Scientist

Grubhub makes food ordering easy and straightforward for work and business events. I like the clean design of the platform and the easy order management and follow-up with support.

Student

The menu feature that is able to display the options for the restaurants is very well displayed and easy to use. Overall the ease of the software is my favorite thing about it.

Owner

I don't normally spend money on something like delivery fees when I can do it myself. But sometimes you just need the convenience of delivery and GrubHub does a great job.

Barista

I love that this software takes care of it all, we just have to prepare the food. It manages the drivers and gives us the info we need.

Homemaker

I think this is especially bad for local places that aren’t chains. The restaurants don’t even know about this either because I’ve personally called several and told them what was going on.

QA Engineer

Online ordering and tracking is the best part of Grubhub and reaching customer support team is quite easy.

The app on the phone is a great way to be able to order food when one doesn't feel like going out.

BI Analyst

Sometime moving back & forth makes the user little confusing and order need to start from the begining again.

Data Scientist

Second, you need to pay service fees, shipping, and tips.

They did refund me very quickly and they understood that I didn’t want to be part of being dishonest.

Freelancer

The only thing I can think of is that sometimes it can be a little expensive, but I believe that depends on how much food you are ordering, and how high the demand is.

GrubHub screenshot: Grubhub invoice for restaurants

GrubHub screenshot: Grubhub for work dashboard

GrubHub screenshot: Grubhub budget account

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

foodora is a food delivery service operating in the Nordic countries of Finland, Norway, and Sweden. Ordering is possible via the foodora app or website. The food service targets customers, drivers, catering establishments, and supermarkets.

GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS) solutions suitable for multiple trades, with a cloud-based option boasting multi-store management, inventory control, purchase automation, BI reporting & data syncing for offline access

CAKE maximizes restaurant management with software connecting the front of the house to the back. Increase speed of service, table turns, and maximize guest management with digital technology that can help increase your revenue.

DoorDash is a food delivery service that provides a fleet of delivery drivers to pick up and deliver food and other items from restaurants, nearby grocery and convenience stores, and more.

Customer Database

Customer History

Customizable Reports

Inventory Management

Inventory Tracking

Reporting/Analytics

Restaurant POS

DoorDash for Merchants

Windows

iPad

Job site management

This was my secondary source of income for a little while before COVID. It was a lot of fun to have a good balance of being by myself and interacting with "customers.

Group Fitness Instructor

Sometimes it takes a while for the food to be delivered or they take it to the wrong place, etc. So there is definitely some room for human error when using this app.

Graduate Student

I love how this has helped increase the sales of the restaurant I am working as a cashier. Really easy to use and attract more customers.

Home Inspector

This software is so easy to use. It is clear, bold and bright colored, easy on the eyes and very well laid out.

Lead Technician

I like the overall ease of ordering food from the comfort of my home.

Financial Analyst

The ability to deliver food in a timely manner whilst still being warm is a great features as well as occasional discount on select restaurants.

Machine learning engineering - Intern

There application user interface is fantastic and very easy to use. There are a wide variety of options.

Volunteer Engagement and Events Manager

It allows for people to work when its convenient for them, or to hold a second job. I love the opportunities it gives to so many people.

House Cleaner 

Love the luxury of grabbing what you need without getting out of your PJs.

Tech analyst

Their customer service is terrible and difficult to reach.

Assistant 

Sometimes they make mistakes and when you call customer service, they don’t take responsibility for the mistakes of the drivers.

Client relation director 

Great service overall and definitely recommend to my friends and family.

None

Nope, Doordash said no refund. The pizza had not been made, but they still refused to refund me. I deleted my account.

Civil engineer 

Good customer service and ease of functionality.

Owner of AER'S APPAREL

So I would be sitting there at the checkout page with $10 worth of extra charges plus my $15 of my food charges. So all together I'm spending $25 on doordash, which is way too much for me.

Freelance Marketer

I like most the features of mobile access, online ordering, and record analytics. Integration with existing businesses was easy.

Interface designer

Unfortunately the app has a very limited database of restaurants and service locations. My present location still only serves 9 restaurants.

Office Manager 

It integrates with Toasttab and makes my job easier.

DoorDash for Merchants screenshot: Showcase your menu and start receiving orders right from the DoorDash Marketplace. Customers discover your restaurant, place orders, and Dashers handle delivery.

DoorDash for Merchants screenshot: Easily track sales and menu breakdowns in the Merchant Portal. 

DoorDash for Merchants screenshot: Analyze sales, access financials, respond to reviews, and check out customer insights including zip codes for delivery.

GrubHub vs DoorDash for Merchants Comparison (2026)

GrubHub

DoorDash for Merchants

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives