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Lightspeed Retail vs Loyverse POS Comparison

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Overview

Category Leaders

Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks like...

Category Leaders

Loyverse is a cloud POS system for cafes, bars or small shops that provides inventory management, loyalty program, electronic...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

109

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.01

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

967

5

4

3

2

1

585

160

61

44

117

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.8

451

5

4

3

2

1

384

58

6

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

When I have spoken to a tech they have been excellent in understanding my question and providing a solution. At times working outside the box to create the best result with the conditions present.
Overall we are happy with performance and support from LightSpeed. It's reliable and with the small amount of problems we have we are pleased.
We love how easy this was to set up. It does not require buying $20,000 worth of equipment like our first POS system did back in 2008.

Pros

Very happy with the app's and amazing support. This is the first app's we find that give us all what we need and it's free.
I am really glad that I found Loyverse. The product quality, variety of features and excellent customer support are really a jaw dropping experience with Loyverse.
Was looking for program and found this, just amazing, I can now run a loyalty program in my shop to benifit my customers, easy to use.

Cons

For example, today is a Friday and there have been 2 MAJOR OUTAGES in one day. Ultimately, this results in a terrible customer experience and literally costs thousands of dollars over time.
This POS system is terrible for retail shops doing anything more than a standard sale. It's unintuitive, confusing, easy to make errors and very frustrating.
Limited options for payment processing, having to go with a non integrated payment was frustrating, and we were also limited with payment processing options for our eCommerce site.

Cons

I know what is the cost of production of every thing that I sell, it you guys put that option and at the end of the day it give me the real income I would totally suck you dick.
The application lags and can be slow at times.
Also you must be connected to WiFi to use this system and that kinda is a downside to it it ended up using a bunch of data on my cell.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features109
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In/Out
  • Communication Management
  • Consignments
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Bakeries
  • For Bars/Clubs
  • For Jewelry Stores
  • For Liquor Stores
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitting
  • Layaway Management
  • Loyalty Cards
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Member Portal
  • Membership Management
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Identification
  • Product Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Rewards Management
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Separate Checks
  • Serial Number Tracking
  • Shopping Cart
  • Split Checks
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Surveys & Feedback
  • Table Management
  • Tagging
  • Third-Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • User Management
  • Vendor Management
  • Website Management
  • eCommerce Management
  • Total features75
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In/Out
  • Communication Management
  • Consignments
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Bakeries
  • For Bars/Clubs
  • For Jewelry Stores
  • For Liquor Stores
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitting
  • Layaway Management
  • Loyalty Cards
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Member Portal
  • Membership Management
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Marketing
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Partial Payments
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Identification
  • Product Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Rewards Management
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Separate Checks
  • Serial Number Tracking
  • Shopping Cart
  • Split Checks
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Surveys & Feedback
  • Table Management
  • Tagging
  • Third-Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • User Management
  • Vendor Management
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations104
  • Adobe Commerce
  • DoorDash
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • authorize.net
  • Total integrations27
  • Adobe Commerce
  • DoorDash
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

jh
AvatarImg

jonas h.

Apparel & Fashion,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

recommended. good product.

Reviewed 8 years ago
Pros

nice clean pos (ipad). clear navigation and integration with most of the elements of the pos

Cons

still developing integration with payment processor in Canada...

RR
AvatarImg

Robert R.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

LEGACY SUPPLEMENTS & NUTRITION REVIEW

Reviewed 3 years ago

AMAZING CUSTOMER SUPPORT

Pros

INVENTORY CONTROL & POS SYSTEM IS EASY TO MASTER

Cons

POS LOSES INTERNET CONNECTION IN MORNING

TA
AvatarImg

T-Ann C.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lightspeed is worth checking into

Reviewed 7 years ago

The more I get into it the more I like it. It is multifaceted without being over complicated. For the most part, it is very intuitive and I can usually go to the help area and find instructions or a video to answer my questions. If you are looking for a user-friendly POS make sure to include Lightspeed in your research.

Pros

Intuitive program. Versatile without being complex. Good inventory management system.

Cons

You can have up to 5 users but only one POS at a time can be operated unless you pay $ more for an additional POS license.

AR
AvatarImg

Verified reviewer

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Aging Cloud Based POS

Reviewed 5 years ago

It is our transaction POS system.

Pros

We like that Lightspeed is cloud based. We also like that it integrates with lots of other applications (scheduling, ecomm, etc). Also Lightspeed is awesome at inventory management.

Cons

Reporting. Lightspeed Reporting is incomplete and very buggy. Yet it is over 4 years old. As a company they are expending very little resources on making reporting work better. Their answer is to try to sell you Lightspeed Analytics. An OEM version of Looker. Yet Lightspeed Analytics appears to have not been updated in over a year. It is also incomplete and buggy. Lightspeed management team, you would never accept that quality from your CRM vendor (Salesforce?). So why do you expect your customers to put up with incomplete and buggy reporting?

CV
AvatarImg

Cenna V.

Sporting Goods, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Ease of use and integration

Reviewed 4 years ago

I love it! The days of using DacEasy POS have been gone and I'm extremely satisfied with the functionality of LightSpeed POS.

Pros

Easy navigation and integrating inventory functions with select vendors.

Cons

Not much not to like about this software!

PA
AvatarImg

Peter A.

Luxury Goods & Jewelry, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lightspeed Retail Software and Support

Reviewed 6 years ago

Would strongly recommend this POS brand.

Pros

Great service, great product. We switched over to this as our POS system and we are very happy with the change.

Cons

Would like the ability to manipulate reports more. However, still great options in terms of different reporting and metrics.

GJ
AvatarImg

Gregory J.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lightspeed works.... and it works well!

Reviewed 5 years ago
Pros

We've been using Lightspeed at our bicycle shop for a little over 7 years. It's ease of use and the myriad features specific to our business needs make everything from scheduling repair service, inventory control and sales easy and seamless. Thanks!

Cons

We don't have any complaints; The POS works great!

BC
AvatarImg

Bud C.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Big Holes in the eCom product.

Reviewed 3 years ago

Support varies from 5 minutes to 5 hours, rarely on the 5-minute side. Don't expect instant assistance when you have a customer standing in front of you and tech support is required for a POS problem - not going to happen. Be aware that their sales staff will promise anything, but they are scarce when you have a real problem. I was promised an online solution for my gallery, it wasn't delivered....

Pros

Cloud access. POS scanning. 24/7 tech support.

Cons

The shipping module within eCom is causing my online business to fail. This is an art gallery. We have one of everything. The shipping module expects meta data from your suppliers - non existent in my world. I need to assign a unique shipping amount to each item, and still have the flexibility to offer free shipping on small jewelry and free curbside or gallery pickup. Can't be done. The only...

AY
AvatarImg

Amanda Y.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Nightmare customer service

Reviewed a year ago

Worst experience ever with any POS company.

Pros

I didn't get to use this product at all so I don't have any pros.

Cons

The agents have no idea what they're talking about. I asked my agent multiple times if this system would work for the loyalty program we have implemented in store and I was told yes every time. So I bought into the system, spend hundreds. They refused to refund me even though it was their fault I bought into a system that would not work for me. Then they told me not to worry about sending back the terminal, because it was a free part of their promotion and now they're trying to tell me I have to pay in full for the terminal. AVOID!

Vendor response

Hello Amanda, Thank you for your feedback, it is truly valued and we would be grateful to have the opportunity to address your needs and concerns. As we are unable to identify your account within our records, please feel free to contact our Customer Success Team should you wish to provide further feedback. You may reach us via email at engage@lightspeedhq.com. Thank you, Lightspeed Commerce

PB
AvatarImg

Paul B.

Retail, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Great for connecting POS with our webstore

Reviewed 6 years ago
Pros

This has been very helpful with our POS activities

Cons

It took us a few days to get used to it

JA
AvatarImg

Jeffrey A.

Printing, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Lightspeed is the only way to go

Reviewed 3 years ago

I am delighted with it overall

Pros

iPad POS is quick and easy and full featured.

Cons

Label printer gets a bit wonky sometimes. Would like to maintain credit card numbers and emails.

JC
AvatarImg

Joseph C.

Retail, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Highly Recommend for Most Applications

Reviewed 2 years ago
Pros

Pos side is very user friendly! Everything is simple.

Cons

E-commerce is really lacking. It’s really hard to edit websites.

AvatarImg
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Casey L.

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Easy to Use All-In-One Tool

Reviewed 5 years ago
Pros

Manage inventory, sales, customers, products all under one roof. Customer service is usually spot on.

Cons

Their ecommerce platform can be confusing and how it works with POS.

JB
AvatarImg

John B.

Sports, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Warning to all, Lightspeed is a shady company!

Reviewed 5 years ago

The following day he called back and said it looks like the sales rep never specifically said "We integrate with Miva" so we can’t break the contract without charging a fee. I felt this is acceptable as I knew there were credit card transaction fees that should be covered and such. Once asked how much, he said he would call back. The following day, I called for status check and at that time I’m...

Pros

Intuitive POS system Employee Management System Inventory management Purchase orders

Cons

DO NOT TRUST LIGHTSPEED! I can NOT stress that enough! Buyer beware! After shopping around for a while, I found Lightspeed and really liked the look of their system. They look like a solid POS, they manage employees and PO's, they even have a solid inventory management system. The main and only concern I had was that it would not integrate with our eCommerce platform MIVA. The Lightspeed sales...

SJ
AvatarImg

Sean J.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Not The Same Company It Once Was

Reviewed 9 days ago

We loved Lightspeed and advocated for them in the beginning. The disappointment in their customer service and the system breakages and downtime was devastating to our business. The customer service we received when their system was crashing was the worst customers service I have experienced in any industry. They denied system crashes or feature breakages, for days before acknowledging them. We tolerated alot from them because they used to be so good! But, it started to cost us a lot of lost sales, and when they couldn't process credit cards for days, that was the end...

Pros

Good foundation. Simple to use POS with valuable connected integrations.

Cons

Customer service used to be outstanding. In a few short years, it provided some of the worst customers service I have experience in any industry. I can confidently saw even our basic employees/user understood the system better than ANY of the customer service reps from Lightspeed.

Vendor response

Hi Sean, We would like to sincerely apologize for your recent experience with Lightspeed. We understand how crucial it is to provide timely and effective support, and we deeply regret hearing that we have fallen short of your expectations. Your feedback is invaluable to us, and we're committed to addressing these issues to improve our services moving forward. We are unfortunately unable to locate your account within our records. If you wish to discuss your concerns in more detail, we kindly ask you to contact your Account Manager for further assistance. If you require immediate technical support, please don't hesitate to reach out to our Support Team. Thank you for your time and patience. The Lightspeed Team

SH
AvatarImg

Susan H.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

BEWARE of TRANSITIONING to LIGHTSPEED from SHOPKEEP!!!!!

Reviewed 2 years ago

I am extremely upset that Lightspeed contacted me after they purchased Shopkeep to encourage me to move to Lightspeed and left me with a non-usable inventory system. The data transition has been an absolute nightmare rendering my point of sale system unable to produce accurate reports or even give a correct value of my inventory. Absolutely unacceptable that an inventory system cannot give you a correct inventory number.

Pros

The integration of their POS and e-commerce is awesome.

Cons

Transition of data from Shopkeep to Lightspeed (at Lightspeed’s suggestion) was an absolute HORROR.

Vendor response

Hi Susan, We would like to apologize for your recent experience with Lightspeed. We see that you are currently working with a member of our Customer Success Team who are best suited to get you the assistance you need. We value our customers' feedback, and would be grateful to have the opportunity to address your needs and concerns. Thank you, Lightspeed Commerce

KT
AvatarImg

Keegan T.

Restaurants, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

POS for small restaurant cafe

Reviewed 3 years ago
Pros

It is easy to modify the menu on the fly from your smart phone. Reports are top notch and easy to understand. User management is easy and efficient.

Cons

There are no major cons for this POS as we use it.

JV
AvatarImg

Jan V.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Easy to use and navigate

Reviewed 2 years ago

Very user friendly. All my servers have no issues using this platform.

Pros

The flexibility when building the actual floor plans, menu items and flow logistics.

Cons

POS & PMS communication interface during the initial install. Once resolved, all good.

MK
AvatarImg

Marina K.

Building Materials, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Not Able to Customize Anything

Reviewed 2 years ago

We are a small retail store with three locations that does mostly local sales and some online sales. We manufacture some of our own products as well as re-sell other products. We also do a lot of large custom orders. We explained in detail to our sales person what kind of business we were and what our needs were for the system, including the type of work orders/invoices we needed to be able to format...

Pros

- The retail POS side works fine - e-Commerce side works fine

Cons

- Very complicated to customize any forms or reports for your business or not able to customize at all - Lack of customer support - Sales person overpromised on what system was capable of regarding our small business needs that were explained beforehand

Vendor response

Hi Marina, Thank you for your feedback. We are sorry to hear that you were less than satisfied with your recent experience with Lightspeed. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease. Someone will be reaching out to you once more to discuss your request further and next steps. Thank you for your understanding. Thank you, Lightspeed Commerce

MD
AvatarImg

Mathew D.

Retail,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Radianttech - LightSpeed Point of Sale Review

Reviewed 10 years ago
Pros

LightSpeed POS is wonderful ecommerce software that connects your retail and website easily to manage inventory, customers info, orders, shipping info, sales reports etc. LightSpeed for iPhone made everything handy. Even today I heard that it introduced POS for restaurants, coffee shops and bars. How business friendly POS Software it is. I appreciate it.

Cons

It fetches data between systems more easily. The LightSpeed-QuickBooks Integration is what i like most. It helped in business accounting automation really very easy.

BH
AvatarImg

Brandy H.

Apparel & Fashion, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Lightspeed Retail logo

Lightspeed Retail

Horrible Horrible Horrible

Reviewed 10 months ago

Horrible! I had to set it up on my own because I paid for the top option so that I would have the help with transitioning. I was given an appointment 2 weeks after I was to start using it and I would be charged again for a full month and still not be able to use the system. I didn't like that it was web based if I didn't have an iPad and I was told that using my computer was just as easy, which...

Pros

Nothing. Absolutely nothing!!!!! Never used it

Cons

Wasn't POS based. Was web based and I apparently didn't understand that

MP
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Marie P.

Restaurants, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lightspeed Retail

new user

Reviewed 3 years ago
Pros

I really like the fact the POS is base on Ipad and the back office is live on internet from any computer, Really friendly user POS and easy to use the back office.

Cons

It took a lot of time o set up the back office but they give us online training to help us out

KF
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Kara F.

Apparel & Fashion, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lightspeed Retail

Vuori Lightspeed Review

Reviewed 8 years ago

Lightspeed is my first POS system I have used while working retail and I love it. I was able to catch on very fast and it has been so easy to use. It made my transition from a food service POS to a clothing retail POS easy and stress-free.

Pros

No pros were added to this review

Cons

No cons were added to this review

sm
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spencer m.

Restaurants, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Lightspeed Retail

A Disappointing Experience Beware!

Reviewed 2 months ago

Its like the DMV and TSA started a POS company

Pros

I wanted to share my recent experience with Lightspeed POS and their customer support

Cons

Nothing but a nightmare since we signed the contract. Some of the worst customer service I have ever experienced. Haven’t even been able to get the POS up and running. Support is no help, and our onboarding person is non communitive. Less than a month in and we have no working POS systems. When I reached out to cancel my contract they threatened me with a $4k fine for breaking contract.

Vendor response

Hi Spencer, We would like to sincerely apologize for your recent experience with Lightspeed. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease. We regret to inform you that we are unable to locate your account within our records. We kindly ask you to contact your Account Manager for further assistance. If you require immediate technical support, please don't hesitate to reach out to our Support Team. Thank you, The Lightspeed Team

MH
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Mark H.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lightspeed Retail

Experienced user

Reviewed 5 years ago
Pros

Complete integration between inventory management and point of sale process

Cons

Looking for more modern POS platform - fingerprint signature capture would be a plus

LD
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Lisa D.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Loyverse POS

User Friendly

Reviewed 10 months ago
Pros

Very simple to switch to from lightspeed.

Cons

That you can't edit the prices at checkout unless you choose to leave the price if the item blank, in the pos.

JR
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John R.

Food & Beverages, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Loyverse POS

First Time POS User

Reviewed a year ago

It has been a great experience since we tried Loyverse POS.

Pros

I love checking the Sales Summary. The information is detailed.

Cons

For now, nothing.We've got everything we need to run our small retail in POS.

GK
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Gerald K.

Information Technology and Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Loyverse POS

very impressed

Reviewed 7 years ago

Great value for money though some oversights could rob it of its true place as an all round retail solution

Pros

Great overall product with potential to be at par with more costly POS systems. Mobile function is a huge advantage. Superb customer support

Cons

Can sell with negative inventory. Can't use mobile cam to scan items. Needs option to use Categories in home POS screen instead of individual items which require too much searching. No facility for sales on account. eg purchase for later payment. Needs units esp in inventory lists.

AR
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Verified reviewer

Retail, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Loyverse POS

Simple POS Systems

Reviewed 4 years ago

Reduce the Invesment on hardware for retail kiosk as the software can be used on smartphones and tablets UserID with security codes helps to control access to POS system during operation

Pros

It is easy to setup process and the interface is very user friendly. It comes with Android and iOS app which makes it easy to deploy. No need to purchase hardware to use as it can be installed on any smartphone or tablets. Multi user capability helps business to assign userID to retail staff.

Cons

We lose the ability to use inventory management without paying subscription Only basic inventory functionality

DP
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Daniel P.

Retail, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Loyverse POS

My Saviour

Reviewed 9 months ago

This app has helped make growth very easy since I have access to every information at anytime anywhere.

Pros

This app has a lot of features that are very critical to my line of business. The day-to-day management of my retail shops was a big problem especially when my team and I decided to expand by opening multiple locations.

Cons

Some features like the item level discount, and electronic invoicing as displayed on your website are not available on the system.

NH
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Nadeem H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Loyverse POS

Outstanding customer service

Reviewed 8 years ago

Wow. Downloaded the app got bit stuck had a live chat with one of the representatives. Within 5 mins sorted problem. Answered all my question really good app to use for my retail business. Highly recommended

Pros

No pros were added to this review

Cons

No cons were added to this review

TT
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Tommy T.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Loyverse POS

BEST POS EVER!

Reviewed 7 years ago

I was recently using Square Up for the past 2 years for my Brick & Mortar location. Until yesterday i've discovered loyverse and I can not say how much this POS is going to change our store. Highly recommended for any retail businesses! Wish I can donate or support these guys so they grow faster!

Pros

everything, honestly ! The fact that they dont have sub categories bothers me, but i talked to customer support and she replied almost immediately. Told me they are working on it and it's coming soon, If only there was a way for me to donate so they can progress faster!

Cons

Nothing

CC
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Claire C.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Loyverse POS

Loyverse POS, our Lifesaver!

Reviewed 8 years ago

As a start up retail company we needed a POS that was affordable, easy to use, had a loyalty program incorporated and that worked from a tablet.....Loyverse ticked all those boxes! In addition to this the customer support team were with us every step of the way from video tutorials to real time live chat...AWESOME!

Pros

Its soooooo easy to use and also secure, I would say its fool proof! Also the loyalty program is a wonderful idea, love the way it links with the QR code and allows us to send regular updates to our customers, and the fact that we can easily convert an excel file to a CSV file to import the data to the application....also the cost was definitely within our budget!

Cons

There's a few features we would like to see as are really quite necessary for retail, such as size and colour in a sub category, currently unavailable, but have been told its on its way :) Also we need to be able to offer a printed receipt, some people just prefer that to an email, but again we've been advised its possible! Under card payment options we would like to include the type of card used and the currency...Kuwait dinar has 3decimal places.

SG
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Souryams G.

Food & Beverages, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Loyverse POS

Used and Highly Recommend

Reviewed 5 years ago

Great system for FREE. It may have its kinks but you can only expect so much from a free program. Oh and also, Customer Service is super responsive and helpful which made the use experience much more pleasant.

Pros

The fact that this software is free is the major selling point. It has all the features you would want as a POS system and creates a great platform for loyalty programs for your customers. The live updating stock feature is another plus and has come in handy in my multiple projects. Works great with retail and I've just begun to implement this in a cafe. It syncs of easily with my receipt printer. All this for FREE

Cons

As with other software, it can be overwhelming with the amount of features this application comes with. One of my least favorite issues was with updating the stock. I wish they had a more streamlined stock updating system. I often found myself with duplicates in my stock list which was throwing me off at the end of the month counting sales. However, this might just be a user error I have yet to sort out.

AM
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Adrian M.

Retail, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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