My Pet Groomer - 2026 Pricing, Features, Reviews & Alternatives

My Pet Groomer is a business management software platform designed for pet grooming operations in Australia. It provides appointment management, client relationship features, payment processing capabilities and operational workflow tools within a single interface. The system serves independent groomers, salon and shop-based grooming businesses and mobile grooming services. The platform addresses industry-specific challenges by consolidating booking management, client communications and financial transactions.

The booking management module offers an embeddable online booking widget with real-time availability display and a QR code feature for walk-in customers. The client relationship management system stores profiles for pet owners and their animals to track service history and pet-specific requirements. Customizable service menus support tailored offerings and pricing structures. The system accommodates multi-staff operations with plan-based staff seat access and multi-location capabilities to manage scheduling across multiple sites. A public directory listing displays groomer profiles with availability to potential customers searching for services.

Automated reminders are delivered through email and SMS channels with plan-based messaging allowances. Template functionality standardizes communications for cancellations, client consent forms and terms and conditions. The deposit system requires collection at the time of booking and supports full online payment processing with transaction reporting generated via the integrated payment processor. The Stripe integration handles deposit requirements and transaction settlements and applies a fee per transaction as an additional cost beyond the subscription. The platform does not provide external integration endpoints for custom development or third-party services.