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Pet grooming is a service designed for pet owners who lack the time and knowledge to groom their pets personally. Pet grooming services, such as bathing and nail clipping, make it easier for pet owners to meet their pets’ grooming needs. Pet groomers assist owners in maintaining the health and physical appearance of their pets without spending any extra time or effort.
Pet grooming software helps pet grooming companies, small and large, manage their workflows better. But choosing software that suits the needs of your pet grooming business can be a challenge. You’ll have to select software features that cater to your needs. To help you out with the decision, we’ve created this buyers guide.
Here’s what we’ll cover:
Pet grooming software is a tool that automates workflows, such as appointment scheduling, client and pet management, and commission management, for pet grooming companies. Using this software, groomers can manage their appointments, generate invoices, accept payments, set reminders, and generate reports, among others.
Pet grooming software can be deployed either on-premise or in the cloud. Let’s have a look at both deployment models.
Cloud-based deployment: Cloud-based pet grooming solutions are deployed on vendors’ own or third-party servers. Vendors manage software maintenance and support at no additional cost. Cloud-based tools can be accessed from any device that has an internet connection. They usually have a subscription-based pricing model with monthly or annual charges.
On-premise deployment: On-premise pet grooming software is hosted on a buyer’s on-site server. Thus, the responsibility of maintenance, support, and updates lies with the buyer. This type of software can be accessed only on the system on which it has been installed. It involves a one-time per-user license fee.
Key question to ask a vendor: Is your software available as both on-premise and cloud applications?
Understanding the features of pet grooming software will help you choose one that suits your needs. Listed below are some common features that you should consider while making a purchase.
Appointment scheduling: This feature helps schedule and track one-time or recurring client appointments. You can send automated reminders to clients via emails or text messages. You can also maintain a centralized calendar with details of scheduled as well as completed appointments.
Color-coded appointment calendar in DoTimely
Client management: With this feature, you can save the details of your clients and their pets in a centralized database, which can be accessed on all synced devices. The database stores all pet-related information, such as skin issues, food allergies, behavioral issues, and owner notes, so that arrangements can be made to offer a good grooming experience.
Detailed pet record in Gingr
Commission management: This feature allows you to track the commission and incentives earned by your grooming staff. You can enter the rate of each grooming service to calculate the commission earned by a groomer, either on a per-pet or per-service basis.
Commission calculation in PetLinx
Inventory management: This feature helps monitor inventory levels to check which items need to be restocked. You can also manage and tag existing assets and download reports to predict future needs.
Inventory details dashboard in Envision Paws
Staff management: With this feature, you can not only track your grooming staff’s work hours and time off but also manage their payroll. You can allow staff members to self-log the start and end time of every session or task. They can enter the services provided and record any additional costs charged to customers. All recorded information can then be presented on a dashboard for further verification.
Staff management in ProPet
Key question to ask a vendor: What are the features of your pet grooming solution’s basic plan? How much does it cost?
Note: The applications selected in this article are examples to show a feature in context and aren’t intended as endorsements or recommendations. They’ve been obtained from sources believed to be reliable at the time of publication.