Plum POS - 2026 Pricing, Features, Reviews & Alternatives

Plum POS is a cloud based point of sale solution designed to unify restaurant operations across various service models from quick service to full service venues. The platform centralizes management of dine in takeout and delivery workflows under a single interface and enables staff to streamline order processing and payment operations. Tailored for food service establishments such as coffee shops bakeries bars pizzerias and fast casual restaurants the system delivers a cohesive operational framework that adapts to diverse service scenarios.

The solution comprises integrated hardware and software elements crafted for high volume environments. The POS terminal offers order management menu configuration and payment processing workflows from a unified interface. Self ordering kiosks provide customer facing menu browsing customization and secure transaction capabilities to reduce queuing and improve order accuracy. Handheld devices support tableside ordering and payments to minimize staff movements and accelerate service cycles. The suite also includes a kitchen display system for order organization real time inventory tracking analytics dashboards staff management modules and forecasting tools to drive operational visibility and resource optimization. Offline functionality maintains transaction processing and data capture during network interruptions to uphold business continuity.

Integration with external management applications is supported through a built in marketplace that connects inventory control systems workforce time tracking payroll services and guest relationship modules to a central dashboard. This architecture supports multi location deployments by synchronizing data in real time across connected devices and venues and facilitates centralized configuration management and reporting. The platform supports secure payment formats such as chip based transactions contactless readers and digital wallet options to accommodate diverse payment preferences. Automatic software updates and remote access capabilities enable continuous administration and reduce dependence on local IT resources.