Stream Go Pricing, Features, Reviews & Comparison of Alternatives

Stream Go

Logistics, transport & delivery management

4.83/5 (6 reviews)

Stream Go overview

What is Stream Go?

Stream Go is a cloud-based delivery, transport, and vehicle management solution for logistics companies, with tools for planning and optimizing routes, tracking drivers in real time, collecting proof of delivery, offering customer self service, providing transparent customer service, and more. With the aim of helping transport businesses to enhance their customer service experience as well as the efficiency of their driving operations, Stream Go offers a range of tools for planning, optimizing, and fulfilling deliveries, as well as communicating real-time updates to clients.

In order to aid with logistics planning, Stream Go provides intelligent, map-based route optimization which uses algorithms to select the most efficient route for each job, taking into account delivery location, traffic, total route time, and vehicle characteristics such as weight and capacity. Multi-drop and multi-vehicle routes can also be planned, and all drivers have access to their relevant routes through the Stream Go mobile driver app. Route progress and driver locations can be tracked in real time from the back office, and customers can track the status of their delivery using the customer self service gateway.

Stream Go is designed to help businesses prioritize their customer service with tools such as automatic, real-time email and SMS delivery updates on estimated delivery time, as well as a self-service tracking tool which allows customers to see the status of their delivery and reschedule if needed. Electronic proof of delivery can be captured and made available to customers and back-office staff in real time. Drivers can also record customer signatures with the electronic signature capture tool, and upload any relevant photographs or notes relating to the delivery to the system.
go2stream.com

Pricing

Starting from
£100/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Germany

Supported languages

English
Stream Go screenshot: Stream Go is designed to aid businesses with transport and logistics Stream Go | Logistics & Transport Management SoftwareStream Go screenshot: Electronic signatures can be captured and barcodes can be scanned on mobile devices Stream Go screenshot: Both customers and back office staff can view real-time updates on delivery statusStream Go screenshot: Optimized routes can be planned including multi-stop and multi-vehicle routesStream Go screenshot: Customers can view their estimated time of delivery and track the vehicle on a geographic map

Stream Go reviews

Excellent
5

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.7
  5.0
Hugh Corcoran

Flexible, Easy to Use, Versatile, Great Software

Used daily for 1-2 years
Reviewed 2018-01-12
Review Source: Capterra

Complete control of my bookings, collections and oversight of my partners delivery performance. This product has become a crucial cornerstone for our business. Our company has been using Stream for over 15 months. When we have identified something we didn't like. We were able to work with Proximity report to either resolve or customise Stream to suit our exact requirements.

Pros
The various filters that can be applied to your data, produces very customised views which are very useful to a user. Over the course of a day, I would need to use Stream to get updates on exactly what was going on with my collections ' deliveries. Moving from one set of filters to another would take seconds, giving me complete visibility of crucial data. This ensured I was able to identify and short-circuit issues in my own service before they became a customer issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Dan Ridgway

Stream gives us the ability to offer first rate customer service whilst improving our efficiency.

Used daily for 2+ years
Reviewed 2017-11-10
Review Source: Capterra

Pros
As a B2B business Stream offers our customers full visibility of their customer orders, massively improving our customer service. All communication is recorded against the order which dramatically reduces calls into the business. The planning facility has improved the efficiency of our fleet, with real time planning enabling all live orders to be planned. Stream also integrates with Brightpearl which improves the stock management of our products from two warehouse locations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Gemma March

I absolutely love and rate "Stream". I have no idea how I accomplished my workload without it!!

Used daily for 2+ years
Reviewed 2017-12-04
Review Source: Capterra

Quick and efficient route planning! Superb accuracy. Ability to train up staff promptly - such a simple and straight forward system to use.

Pros
It is an extremely user friendly system. It's simple yet extremely effective - this ensures I can train my staff quickly and they can work independently using the system with a good understanding of how it works. The support you receive (if required) is 1st class. If there is anything that you need bespoke to your business as you progress with the use of Stream, it is taken on board and in my experience quickly implemented. A fabulous system to use, I feel privileged to have the benefit of using it. Thank you Stream!!

Cons
Not much at all!! Really had to think very hard to come up with something! Ability to enter longer (more character) notes would be great. The ability to be able to amend / add to orders whilst they are in a scheduled route would also be beneficial.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Dillon Boivin

Great product and customer support, could do with a few new features that are hopefully coming soon

Used daily for 1-2 years
Reviewed 2017-11-08
Review Source: Capterra

Time and cost savings and made running our own delivery fleet a lot less hassle

Pros
- Simplifies route planning - Speed of use - Great tracking facilities - Makes us operate like a large courier company - Text 2 hour delivery slots to customers

Cons
- The mapping software it uses is dated (apparently updating to Google maps soon) - Can't see all routes on one map to move drops between drivers - Slow to generate the route optimization screen

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Tony Clark

Fantastic software & company to deal with

Used daily for 6-12 months
Reviewed 2018-01-12
Review Source: Capterra

The time it saves to plan routes and contact customers, my customers love the fact that they received email;s and texts that they can reply and confirm delivery slots with, also saves on paperwork.

Pros
Ease of Use How much time it saves my staff to plan routes Customer interaction and satisfaction Visibility from myself to see everything is important, this system provides this and so much more

Cons
Time it takes the developers to launch the new updates I would like this to be linked up to my email accounts in my accounts system so all emails are logged.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Stream Go pricing

Starting from
£100/month
Pricing options
Subscription
Free trial
View Pricing Plans

Prices start at £100 per vehicle per month. Contact Stream Go to request a demo and pricing information.

Stream Go features

API
Activity Dashboard
Delivery Tracking
GPS
Real Time Monitoring
Route Management
Route Optimization
Status Tracking
Third Party Integration
Transportation Management

Automatic Notifications (45 other apps)
Billing & Invoicing (50 other apps)
Data Import/Export (41 other apps)
Dispatch Management (49 other apps)
Location Tracking (43 other apps)
Order Management (53 other apps)
Order Tracking (41 other apps)
Real Time Updates (44 other apps)
Reporting & Statistics (62 other apps)
Shipping Management (68 other apps)

Videos and tutorials

Additional information for Stream Go

Key features of Stream Go

  • Barcoding / RFID
  • Driver management
  • Load optimization
  • Maintenance management
  • Mileage tracking
  • GPS tracking
  • Drag & drop scheduling
  • Capacity planning
  • Emergency dispatch
  • Driver management
  • Vehicle tracking
  • Position managment
  • Carrier management
  • Load management
  • Shipment management
  • Driver management
  • Fleet / equipment management
  • Customer management
  • Audit trail
  • Barcode scanning
  • Communication management
  • Email notifications
  • Estimating
  • GPS
  • Logistics management
  • Progress tracking
  • Quote management
  • Real time monitoring
  • Real time notifications
  • SMS integration
  • Status tracking
  • Third party integration
  • Transportation management
  • Activity dashboard
  • Route optimization
  • Drag & drop interface
  • Delivery tracking
  • Electronic signature capture
  • Geographic maps
  • Route management
  • Facility scheduling
  • Physical asset tracking
  • Employee location tracking
  • Job scheduling
  • Self service portal
  • Geolocation
  • Customer experience management
View All Features

Benefits

Plan the logistics of every delivery and benefit from route optimization which uses algorithms to provide the most efficient route. Users can also plan multi-drop, multi-depot and multi-vehicle routes.

Monitor the progress of routes in real time, including live traffic on Google Maps. Drivers can view their schedule of deliveries and collections plus any special instructions.

Improve visibility and communication by tracking driver locations and delivery status and receive instant notifications of delivery and collection exceptions in real-time.

Improve customer service and reduce customer queries by keeping them informed about their delivery in real-time with proactive notifications and a self service tracking tool. Customers can view the status of their delivery and reschedule if needed.

Capture electronic proof of delivery or collection and send the details automatically to the back office systems, colleagues, and customers. Electronic signatures can also be collected from customers upon delivery.