Stream Go is a cloud-based delivery, transport, and vehicle management solution for logistics companies, with tools for planning and optimizing routes, tracking drivers in real time, collecting proof of delivery, offering customer self service, providing transparent customer service, and more. With the aim of helping transport businesses to enhance their customer service experience as well as the efficiency of their driving operations, Stream Go offers a range of tools for planning, optimizing, and fulfilling deliveries, as well as communicating real-time updates to clients.
In order to aid with logistics planning, Stream Go provides intelligent, map-based route optimization which uses algorithms to select the most efficient route for each job, taking into account delivery location, traffic, total route time, and vehicle characteristics such as weight and capacity. Multi-drop and multi-vehicle routes can also be planned, and all drivers have access to their relevant routes through the Stream Go mobile driver app. Route progress and driver locations can be tracked in real time from the back office, and customers can track the status of their delivery using the customer self service gateway.
Stream Go is designed to help businesses prioritize their customer service with tools such as automatic, real-time email and SMS delivery updates on estimated delivery time, as well as a self-service tracking tool which allows customers to see the status of their delivery and reschedule if needed. Electronic proof of delivery can be captured and made available to customers and back-office staff in real time. Drivers can also record customer signatures with the electronic signature capture tool, and upload any relevant photographs or notes relating to the delivery to the system.
Software by Streamgo2stream.com