Shop-Ware vs PartsTech

NAPA TRACS

Tekmetric

Manager SE

Cloud ERP

Coolfire Core

E-Stock Web

Compare Shop-Ware and PartsTech based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Manager SE is a cloud-based auto-shop management software that streamlines workflow, provides detailed insights through integrated reporting, and offers contactless payment options to optimize the customer experience.

Tekmetric is a cloud-based shop management system with an easy-to-use workflow and a modern approach to customer care.

Napa Tracs is designed for automotive repair shops. The software helps with everything from estimating and invoicing to marketing and accounting tasks. The software provides a suite of features that meet the needs of users and can accommodate companies of all sizes. Online technical support is available 6 days a week and extended hours are available at no additional charge.

Shop-Ware is a cloud-based auto repair software designed for single and multi-shop operators that handles vehicle inspections and allows users to write service in seconds and share it with their customers for instant approvals.

Accounting

Alerts/Notifications

Appointment Management

Appointment Scheduling

Billing & Invoicing

Communication Management

Customer Database

Customer History

Data Import/Export

Employee Scheduling

Estimating

Inspection Management

Inventory Management

Job Tracking

Labor Cost Reporting

Labor Rates

Maintenance Scheduling

Multi-Location

Order Management

Point of Sale (POS)

Progress Tracking

Purchase Order Management

Quotes/Estimates

Reporting & Statistics

Service History

Third-Party Integrations

VIN Lookup

Work Order Management

Workflow Management

Shop-Ware

Web-based

Service Advisor

I love the crew, I love the software and usability of it, it all around is a GREAT product and %100 worth the money.

owner

I have enjoyed watching the growth and development of the software. I am glad to have given early feedback that translated to actual action.

Foreman/General Manager

Shop-Ware makes project management for long term custom car building quite nice. The individual services are a good way to break down the overall cost of a big project like that for client.

Freelancer 

I like the fact that there is a record that is recorded and the customer service is beyond helpful and to me besides the quality of a product it’s customer service with me is a high ranking.

All Positions at all times

I had the opportunity to spend a good amount of time with the owner of Shop-Ware in the beginning and since have seen the entire staff emulate her approach to customer care.

Manager Owner 

It has been one of the best decisions I have made for my business. It allows me to better serve and communicate with my clients and builds trust.

Service manager 

The ease of communication with the customer is amazing. It keeps the customer updated and approvals come in faster.

Service Manager

As a counter person/service advisor my biggest complaint is the lack of auto-fill.

Owner

I like that the program is cloud based for ease of connecting to what's going on in my business if I am not physically in the shop. I also like the parts ordering integration.

General Manager

We have recommended them to a couple other shops. Our customers love the fact that they see what our mechanics see with pictures and videos.

President

Lack of reporting, inventory control and transferring, lack of permissions for larger shops.

It has improved our shop flow and we find we are providing better, more focused service because we have freed ourselves from the drudgery of old, not very workable software.

Master Technician 

I love being able to clearly communicate with the customer the process from start to finish. Pictures, videos or imported files from diagnostic equipment promote full transparency.

Office Manager

Overall, I like Shop-Ware despite the learning curve that is with any new system. The web based search features are great once you have the system established.

Owner/Operator

I would say their integration with Snap On's Shop Key is probably one of the most important and best selling features for me.

Parts Manager

No way to seach for license plate without knowing full plate (that I know of ). Cannot add parts to an order after it is started (this one is very annoying).

Advisor

Shop ware is very intuitive and user friendly, It makes communication with customers  seamless and keeps things transparent.

I can not break down labor cost by technician. This is again frustrating because the labor cost is NOT ACCURATE on any one ticket or job on a given ticket.

Shop-Ware screenshot: Shop-Ware + Mitchell 1

Shop-Ware screenshot: DVI: Integrated Workflow

Shop-Ware screenshot: Advanced Analytics

Shop-Ware screenshot: Automatic GP Optimizer

Shop-Ware screenshot: Write ROs in Seconds

Freelancers

Large Enterprises

Mid Size Business

Small Business

Coolfire Core is a powerful software solution designed to help companies defeat operational chaos and streamline manual work. By simplifying work management inside and outside the organization, Coolfire Core enables businesses to get more done, optimize the bottom line, and improve overall customer satisfaction.

E-Stock Web is a stock control and inventory management system compatible with any type of product that a company works or sells.

BizAutomation Cloud ERP Software offers a suite of integrated business management applications for small to medium-sized businesses. It includes order management, supply chain, inventory control, accounting, CRM, manufacturing, and project management on one platform. Utilizing a Data-Mirror architecture for faster performance via direct T-SQL stored procedures, it removes the need for multiple applications and supports integration with various marketplaces and e-commerce platforms.

Imagine if you could save 10-15 minutes per repair order. With PartsTech, you get real-time pricing and availability from all your aftermarket parts and tire suppliers in one screen - saving you time so you can make more money.

eCommerce Management

Multi-Channel Management

Order Fulfillment

Order Tracking

Real-Time Data

User Management

Warehouse Management

PartsTech

Android

Linux

Windows

iPad

iPhone

What I like the most is the ability to look up one part and see prices from all of my top vendors. I also love that the part numbers and prices transfer to the invoice seamlessly.

Everything is very user friendly, I enjoy being able to build large orders over and the ease of parts tracking.

Great product, great support and just a wonderful company.

Owner 

Easy to use very helpful User friendly for staff and employees.

SERVICE ADVISOR

I like that all the shops are in one place and that it is simple to compare pricing, and parts availability. I also like the feature of looking up OEM part and it giving the after market options.

Integration into ship management software and parts suppliers is awesome.

Store Manager

Very good it is almost anyways working. Which is a big deal in getting estimates built and sent out for approvals.

How good their customer service was in the beginning of our business relationship with them. They called making sure our needs were met.

Franchise Operator

This is a great software to use from a starting new shop all the way up to a company with multiple locations.

At times the orders do not go through which causes major problems.

Parts Tech was easy to integrate and pretty user friendly.

SERVICE MANAGER

I love being able to search parts from all my vendors in one location. It also easily lets me add those parts to my estimate without having to type each one in.

It's part of our POS Tekmetric and overall we really like the product. It makes estimating a job so easy.

Sometimes it lags and doesn’t not always show vendors.

Owner/operator/technician

Great product, does have room for improvement, but tech support is great so it works well.

GENERAL MANAGER

Also 30% of the time to quantity does not switch over to order. States no order available in tracs.

Easy to use and alot is very smooth transitioning from step to step. A few bugs but still good.

The only thing i do not like, is the way the descriptions of the parts i add to my work order change. Sometimes the description is completely wrong.

Shop-Ware vs PartsTech Comparison (2026)

Shop-Ware

PartsTech

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives