Shopmonkey vs ALLDATA

Shop-Ware

Tekmetric

Shop Boss

Manager SE

Identifix Shop Manager

Mitchell RepairCenter

Compare Shopmonkey and ALLDATA based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Shop Boss is a cloud-based auto repair shop management system that helps independent shop owners manage operations by offering digital inspections, integrated payments, and customer communication tools.

Tekmetric is a cloud-based shop management system with an easy-to-use workflow and a modern approach to customer care.

Shop-Ware is a cloud-based auto repair software designed for single and multi-shop operators that handles vehicle inspections and allows users to write service in seconds and share it with their customers for instant approvals.

Shopmonkey is a cloud-based auto repair solution designed to help businesses manage processes through appointment scheduling, messaging, reporting, and digital vehicle inspection tools. It lets users track inventory, update order statuses, and reach out to vendors for purchasing missing auto parts.

Accounting

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Billing & Invoicing

Communication Management

Customer Database

Customer History

Data Import/Export

Employee Scheduling

Estimating

Inspection Management

Inventory Management

Job Tracking

Labor Cost Reporting

Labor Rates

Maintenance Scheduling

Multi-Location

Order Management

Parts Management

Performance Metrics

Point of Sale (POS)

Progress Tracking

Purchase Order Management

Quotes/Estimates

Reminders

Repair Tracking

Reporting & Statistics

Scheduling

Service History

Third-Party Integrations

Time Tracking

User Management

VIN Lookup

Work Order Management

Workflow Management

Shopmonkey

Android

Linux

Web-based

Windows

iPad

iPhone

Owner

They always get back to you in a timely manor and LISTEN. I love the ease of use and ability to move jobs around with ease.

We also appreciate the customer support which has been a huge asset in learning and navigating the software with ease. Communicating with customers has become easier with Shopmonkey.

Sm has make the connection from Customer>Administrative>Technician much more seamless. Our clients love the text reminders, professional quotes and ability to text us back with questions or comments.

Service Manager

It looks better than it is. The customer support is great and very responsive.

Shop Manager

The system is also great for customer communication which is very important in all industries.

There are not enough words to describe what a great purchase it has been. It saved my business and my life.

Tech

What I like most is the simplicity and how user friendly this software is.

Owner/Service Writter

The logic to integrate with Quickbooks is flawed for Canadian use. There is no way to process warranties that shows a zero dollar amount for the customer without applying a discount.

Software is very straightforward, fast and easy to build invoices, and add parts to inventory. The ability to text message clients is an absolute game changer and everyone of my clients loves it.

owner

Customers loves the interaction thru text messages while we are working on there vehicle. Customer service is excellent from shop monkey team.

Co-Owner

The other thing I love is the pricing matrix...this makes it so easy to charge what I need to without having to do any calculations on each ticket.

Assistant Chief Administrative Officer

What I like most about this software is the ease of use and the modern, simple design.

I don't thin there could be one thing that is bad about this software compared to all others.

General Manager

And my favorite part is that it helps us get our labor guide pricing at an instant. Estimates that used to take me about 4 hours to have to my customer are now ready in less than 5 minutes.

Maintenance Manager

Of course, there is always something that is missing when you start using a software.

Perfectly integrates all of the things I use into one. From parts procurement, to labor estimates to easily attaching a customer to a car with its unique identification.

President 

As a shop owner I know communication is key. I found one of the biggest customer complaint is communicating.

The ability to integrate with Quickbooks and keep redundancies to a minimum.

Shopmonkey screenshot: Shopmonkey manage workflow

Shopmonkey screenshot: Shopmonkey create invoice

Shopmonkey screenshot: Shopmonkey generate estimates

Shopmonkey screenshot: Shopmonkey messages

Shopmonkey screenshot: Shopmonkey handle payments

Freelancers

Large Enterprises

Mid Size Business

Small Business

Mitchell RepairCenter is a web-based shop management software designed to help businesses in the automotive industry streamline repair processes and improve customer experience. It lets collision repair facilities create collision estimates and manage repair scheduling and claims. 


Manager SE is a cloud-based auto-shop management software that streamlines workflow, provides detailed insights through integrated reporting, and offers contactless payment options to optimize the customer experience.

Identifix Shop Manager is a cloud-based auto shop management software that helps businesses in the automotive industry access OEM services and repair information. The built-in estimating tool allow users to check equipment price, create multiple jobs, build task templates, and send estimates to customers.

ALLDATA is a cloud-based OEM diagnostic suite that helps automotive businesses conduct vehicle inspections based on repair data provided through interactive color wiring or OEM diagrams. Technicians can generate high quality images, view diagrams for inspections & highlight components.

Document Management

Vehicle Information

ALLDATA

This the worst customer service i have ever seen in years. This company is fraud and be aware of sales people.

Some of the exploded diagram pictures are blurry or hard to understand. Not all information is avaliable on every part of a vehicle.

IT Nanager

We use ALLDATA regularly at work and we find it very easy to use, it has a great layout and it’s very easy to find what you need.

Field Operation Lead

We can quickly get information needed to complete repairs on most vehicles. The level of detail given to help our mechanics complete repairs is impressive.

Bookkeeper

Failure to return phones calls in a timely matter or not at all. Be sure to consider negotiating you monthly charges.

Service Department Dispatcher Shop Foreman

It helps with a busy shop to improve productivity and efficiency.

Consultant

It was very easy to implement and their customer support team is incredibly helpful.

When i questioned them prior to purchasing this product they said it will be available shortly.seven months later still no upgrade.

Office Manager

The feature I like most is that its easy to use when finding repair hours for a vehicle by entering the VIN. You just key in the part and it pulls everything you need to know.

This is software for Auto Repair shops. I love the fact you can look up step by step instructions on how to do a repair.

We've had problems with system updates and accessing the latest vehicle information.

If I ever have difficulty or questions I call and they are so professional and help me right away.

Helps to streamline our workflow and as you know, time is money.

asst. district manager

Alldata user friendly, intuitive and uncompliacted.

I've used Alldata for the last 15 years. The software is easy to learn and use and provides valuable information necessary to our business.

Ease of use:  Was ok but did not offer any confirmed fixes to issues we were trying fix. Customer service:  Overpriced and ridiculous.

Shopmonkey vs ALLDATA Comparison (2026)

Shopmonkey

ALLDATA

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives