Simple Salon vs Pabau

Aura Salonware

Vagaro

Mangomint

Aura Salonware is a salon management software that helps businesses track inventory, create loyalty programs, manage clients, monitor activity bookings, and more on a centralized platform. With the point of sale module, team members can generate custom branded receipts, distribute gift cards, manage referral credits, and process payments via cash and online wallets.

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

Mangomint is a salon and spa management software designed to help independent salons, spas, massage studios, and nail studios manage online booking, staff scheduling, point-of-sale (POS), clients, inventory, and other operations on a centralized platform.

Whatever your business—health, hair, beauty, fitness, tattoo—Simple Salon is jam packed with all the business management and marketing tools you need to meet every challenge. Get more bookings, more clients, more freedom and, ultimately, more happiness.

Activity Dashboard

Appointment Scheduling

Calendar Management

Client Database

Client Management

Commission Management

Confirmations/Reminders

Credit Card Processing

Customer Mobile App

Discount Management

Drag & Drop

Electronic Payments

Email Marketing

Employee Management

For Salons and Spas

Inventory Management

Loyalty Program

Multi-Location

Online Booking

Payroll Management

Point of Sale (POS)

Recurring Appointments

Reporting & Statistics

SMS Marketing

Third-Party Integrations

Transaction History

Proprietary

Simple Salon

Web-based

iPad

Windows

iPhone

Android

Timely

Fresha

Mindbody

Single 

Standard 

Unlimited 

Dome 

Owner/operator

Sometimes i was frustrated that there was not a help desk phone call to talk me though any issues.   But that is only because I am of that era that prefers telephone calls to emails.

Owner

Unfortunately since the upgrade ive had some issues  however the biggest issue is that i have been locked out of my account for the past 24hrs and have no access to any of my online bookings or client details.

So clients are constantly going through the entire process only to be rejected at the end, and then have no way of seeing which times they book for will actually work.

Super frustrated as i dont know you i have booked in for the day let alone the next 6 weeks and no way of contacting any clients or finding out if this is being rectified

This is one of many features that don't run smoothly .

Appointment Booking

Features

Email Support

Small Business

Mid-size Business

Large Enterprises

Freelancers

ModMed

ModMed offers a cloud-based EHR system designed specifically for medical specialty practices including dermatology, ophthalmology, and orthopedics. The platform integrates AI-based documentation tools, such as ModMed Scribe with practice management features to streamline clinical workflows and patient engagement. The solution connects clinical and administrative aspects of healthcare practices through specialty-specific interfaces and analytics capabilities.

Carepatron

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

DocVilla

DocVilla: transform your independent medical practice with a comprehensive suite of Cloud-Based EMR and EHR software, telemedicine, e-prescribing, lab integration, Fullscript, analytics, POS, Patient portal, and inventory management. Secure, efficient, and hosted on Google Cloud and AWS.

IT Manager

Support - it takes ages for them to understand your issue and ages to reply.

Director

Time difference between Europe and USA and restriction of support staff time availability which makes it hard to schedule times

Registered Nurse

As a US-based user, I occasionally need clarification on which features apply to our regulations. But the support team has been responsive and helpful whenever I’ve needed clarification.

The support team is consistently responsive, knowledgeable, and genuinely invested in helping my business succeed. While the investment is significant, the comprehensive features and peace of mind it provides make it well worth it.

Take your medical practice and patient management to the next level with Pabau. 

Simplify your daily tasks — such as scheduling appointments, sending reminders, managing patient records, and more.

See why over 23,000 users trust Pabau. Book your personalized demo today.

Access Controls/Permissions

Activity Tracking

Admissions Management

Alerts/Notifications

Appointment Management

Assessment Management

Audit Trail

Authorization Tracking

Automated Scheduling

Availability Indicator

Availability Management

Bed Management

Before & After Pictures

Billing & Invoicing

Bill Payment

Booking Management

Calendar Sync

Campaign Management

Candidate Profiles

Care Plan Management

Care Summaries

Case List Management

Case Management

Case Notes

Charting

Chat/Messaging

Client Chart Audit Tools

Client Portal

Clinical Assessment Tool

Clinic Interoperability

Code & Charge Entry

Coding Assistance

Communication Management

Compliance Management

Compliance Tracking

Consent Forms

Contact Database

Contact Management

Customer Database

Customer History

Customer Surveys

Customizable Branding

Customizable Dashboard

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Decision Support

Digital Signature

Document Management

Document Storage

Document Templates

Drug Reference Database

EHR-Agnostic

EHR/EMR Integration

Electronic Prior Authorization

Electronic Signature

Email Reminders

EMR/EHR

E-Prescribing

Event Scheduling

Exercise Library

Facility Scheduling

Faculty/Staff Management

File Sharing

For Chiropractors

For Dermatologists

For Medical Purposes

For Medical Spas

Forms Management

Formulary Management

For Physical Therapy

GDPR Compliance

Gift Card Management

Goal Setting/Tracking

Graphical Data Presentation

Group Notes

Handwriting Recognition

Health Record Access

HIPAA Compliant

Historical Reporting

Image Management

Initial Assessments

Insurance Management

By industry, Pabau reviewers are most commonly professionals in medical practice (36%). The most frequent use case for Pabau cited by reviewers is medical practice management (52% of reviewers).

Users and use cases

Reviewers appreciate that Pabau offers many features without add-ons, making it cost-effective for small businesses. However, some users report unexpected extra charges, confusion around payment deductions, and higher costs for additional staff or online booking.

Value for money

The Pabau integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.8 out of 5 for its integration with Pabau.

Integrations

Pabau is a medical practice management solution offering key features such as patient scheduling, patient records management, appointment management, and calendar management, among others.

Pabau

Semble

Zanda

AestheticsPro

Jane

ClinicSoftware.com

PatientNow

Tebra

Nextech EHR & PM

ZENOTI

Startup

Solo

Team

Medium

Group

Frequent slowness and lag

Clinic Manager

when there are occasional outages and the system doesn't work for an hour or so.

Business Manager

The software is slow when loading calendar, client cards and point of sale.

95% of reviewers feel negative about Performance and Speed. Users report that the software often experiences slow loading times, lag, and occasional outages, which disrupt daily operations. Reviewers say these delays are particularly frustrating during client interactions, such as booking appointments or processing payments. Some users indicate that performance issues occur regularly, sometimes lasting hours, and can impact customer service. They feel that the slow response from support during these times adds to their frustration and affects business efficiency.

Unclear and costly pricing

The downside is that it is more expensive than other CRM available, and they are increasing fee soon too.

aesthetician

I find it difficult to navigate between unless u use it all the time u forget and then add txt but unavare that is extra charge on top what u alreay pay

49% of reviewers feel negative about Pricing. Users report that the software is more expensive than alternatives, with additional charges for features like SMS, marketing, and staff additions. Reviewers mention confusion around payment systems, commissions, and credit usage, making it difficult to track costs. Some users say they were not informed about extra fees upfront and feel dissatisfied with the lack of refunds or discounts when issues arise. They indicate that unclear pricing structures can lead to unexpected expenses and financial frustration.

Persistent bugs and glitches

Office Manager

It's embarrassing when our Pabau account manager was unable to show us how to do things with the software, because even he ran into bugs and glitches.

The system has a lot of bugs that do not get resolved despite repeated attempts.

68% of reviewers feel negative about Bugs and Issues. Users say the platform suffers from recurring bugs, glitches, and system crashes that hinder daily operations. Reviewers mention problems with integrations, data syncing, and unreliable features, sometimes requiring manual corrections. They report that issues often remain unresolved for extended periods, causing frustration and loss of productivity. Some users feel that the frequency and variety of technical problems undermine their confidence in the software’s reliability and stability.

Tools for business expansion

It has all the features that we need to grow our business whilst caring for our clients.

95% of reviewers feel positive about Business Growth. Reviewers indicate the software offers a comprehensive suite of tools that help them organize operations, manage clients, and streamline marketing efforts. Users say integrated marketing features, automation, and customization options allow small businesses to compete with larger firms. They appreciate being able to tailor the system to their practice, which enhances professionalism and client experience. Some users find that the platform supports business scalability and helps them focus on growth by reducing manual tasks and improving communication.