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Salon Software

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Envision Salon & Spa logo
4.1
39

All-in-one business management solution for salons & spas

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.2
    Features
    4.0
    Customer support
    4.0
Pros and Cons from Envision Salon & Spa users   
+11
I like the simplicity of the appointment calendar from an appointment-scheduler perspective. I also like the ease of setting up hours, location, confirmations, etc.
It has several ways of doing the same thing which can be confusing.
I love Envision and love that it has all the reports we need to grow our business and team. I have recommended it to many salons.
Payroc processing seems to be run out of someones home there customer service is terrible.
I love the guest reminders. I also love that my staff has access to their schedules and can book appointments from home at any time.
Been with them for DECADES and switched to envision go and it's been a mess.
I find Envision very user friendly. It has a nice design that is easy for everyone in the office to use.
I think, since it’s over the internet, there should be no charge. Also, reports should be more customizable.
Email marketing is included so we can send out promotions and updates to all of our clients, which was super helpful to update everyone during COVID.
I have learned to always back up my information in case Envision goes down (which has happened one time). Their customer service is outstanding.
Support and customer service. They have the best customer care I ever experience.
We also love the support that is offered with live chats when trouble shooting. The ongoing training updates and tutorials are quite amazing and make a smooth process in training new employees.
The ease of setting it up. The inventory list is easy to set up service section is very easy to understand.
It is extremely user friendly, most mistakes are fixable when training. I love the chat feature when I need to learn something new or need help with anything.
I like the simplicity of the appointment calendar from an appointment-scheduler perspective. I also like the ease of setting up hours, location, confirmations, etc.
It has several ways of doing the same thing which can be confusing.
I love Envision and love that it has all the reports we need to grow our business and team. I have recommended it to many salons.
Payroc processing seems to be run out of someones home there customer service is terrible.
I love the guest reminders. I also love that my staff has access to their schedules and can book appointments from home at any time.
Been with them for DECADES and switched to envision go and it's been a mess.
I find Envision very user friendly. It has a nice design that is easy for everyone in the office to use.
I think, since it’s over the internet, there should be no charge. Also, reports should be more customizable.
Email marketing is included so we can send out promotions and updates to all of our clients, which was super helpful to update everyone during COVID.
I have learned to always back up my information in case Envision goes down (which has happened one time). Their customer service is outstanding.
Support and customer service. They have the best customer care I ever experience.
We also love the support that is offered with live chats when trouble shooting. The ongoing training updates and tutorials are quite amazing and make a smooth process in training new employees.
The ease of setting it up. The inventory list is easy to set up service section is very easy to understand.
It is extremely user friendly, most mistakes are fixable when training. I love the chat feature when I need to learn something new or need help with anything.
I like the simplicity of the appointment calendar from an appointment-scheduler perspective. I also like the ease of setting up hours, location, confirmations, etc.
It has several ways of doing the same thing which can be confusing.
I love Envision and love that it has all the reports we need to grow our business and team. I have recommended it to many salons.
Payroc processing seems to be run out of someones home there customer service is terrible.
I love the guest reminders. I also love that my staff has access to their schedules and can book appointments from home at any time.
Been with them for DECADES and switched to envision go and it's been a mess.
I find Envision very user friendly. It has a nice design that is easy for everyone in the office to use.
I think, since it’s over the internet, there should be no charge. Also, reports should be more customizable.
Email marketing is included so we can send out promotions and updates to all of our clients, which was super helpful to update everyone during COVID.
I have learned to always back up my information in case Envision goes down (which has happened one time). Their customer service is outstanding.
Support and customer service. They have the best customer care I ever experience.
We also love the support that is offered with live chats when trouble shooting. The ongoing training updates and tutorials are quite amazing and make a smooth process in training new employees.
The ease of setting it up. The inventory list is easy to set up service section is very easy to understand.
It is extremely user friendly, most mistakes are fixable when training. I love the chat feature when I need to learn something new or need help with anything.
Vagaro logo

Vagaro

4.7
3.3K

Beauty, wellness & fitness appointment & business software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Vagaro users   
+15
I love the way you can customize your subscription to meet whatever needs you have in your space. The site and app are easy to navigate and I love all of the reports that are available to me.
I had some trouble refreshing the page and getting linked to another site. There was a lot of advertisement for other companies, so I also got distracted at times.
This has been the first program that I used to start my business with, and it is super user friendly for any beginner business owner and current to keep track on your progress.
Needs Apple Pay support desperately, especially in this era of COVID-19, this is a glaring omission.
Clients love how easy it is to book appointments online. Love how you can customize confirmation notifications for clients.
Switched to Vagaro from Booker and I hate it but I’m trapped.
I like how easy it is for clients to receive text confirmations and book on the mobile app within a few clicks. I also like the fact that I trust the email system sending emails out successfully.
The only downside is it does not allow me to print out address for out calls and I'm only doing out calls -- I'm having to write clients addresses by hand each day ugh.
This product has helped me reach more customers than I thought possible from my small town. The ability to network and reach out to such a broad base is wonderful for any new business seeking clients.
The customer service reps, however, are generally pretty awesome and committed to resolving the issues.
It is easy to learn and all the instructors find it simple and easy as well to use and learn. Vagaro customer service is excellent and super helpful and quick.
The reporting is top notch and the ability to access everything remotely from our phones and see appointments and transactions in real-time is a great benefit.
Whenever I've needed help the CHAT feature and the customer service representatives have been very helpful in solving my issues. Generally you don't have to wait long for help.
So easy to use, and you can simplify it as you like, and personalize it to your liking.
This app is so fun to set up and navigate with. I am really enjoying setting up my business.
I like the color coded services, the ease of scheduling on any device. Integrates with other media with ease.
I love the way I can pull up my reports to see how my money is looking as well as see where I can improve through their analytics.
Ease of scheduling clients, memberships, packages, email marketing. I also highly enjoy that each therapist can work as an independent contractor and get paid individually.
I love the way you can customize your subscription to meet whatever needs you have in your space. The site and app are easy to navigate and I love all of the reports that are available to me.
I had some trouble refreshing the page and getting linked to another site. There was a lot of advertisement for other companies, so I also got distracted at times.
This has been the first program that I used to start my business with, and it is super user friendly for any beginner business owner and current to keep track on your progress.
Needs Apple Pay support desperately, especially in this era of COVID-19, this is a glaring omission.
Clients love how easy it is to book appointments online. Love how you can customize confirmation notifications for clients.
Switched to Vagaro from Booker and I hate it but I’m trapped.
I like how easy it is for clients to receive text confirmations and book on the mobile app within a few clicks. I also like the fact that I trust the email system sending emails out successfully.
The only downside is it does not allow me to print out address for out calls and I'm only doing out calls -- I'm having to write clients addresses by hand each day ugh.
This product has helped me reach more customers than I thought possible from my small town. The ability to network and reach out to such a broad base is wonderful for any new business seeking clients.
The customer service reps, however, are generally pretty awesome and committed to resolving the issues.
It is easy to learn and all the instructors find it simple and easy as well to use and learn. Vagaro customer service is excellent and super helpful and quick.
The reporting is top notch and the ability to access everything remotely from our phones and see appointments and transactions in real-time is a great benefit.
Whenever I've needed help the CHAT feature and the customer service representatives have been very helpful in solving my issues. Generally you don't have to wait long for help.
So easy to use, and you can simplify it as you like, and personalize it to your liking.
This app is so fun to set up and navigate with. I am really enjoying setting up my business.
I like the color coded services, the ease of scheduling on any device. Integrates with other media with ease.
I love the way I can pull up my reports to see how my money is looking as well as see where I can improve through their analytics.
Ease of scheduling clients, memberships, packages, email marketing. I also highly enjoy that each therapist can work as an independent contractor and get paid individually.
I love the way you can customize your subscription to meet whatever needs you have in your space. The site and app are easy to navigate and I love all of the reports that are available to me.
I had some trouble refreshing the page and getting linked to another site. There was a lot of advertisement for other companies, so I also got distracted at times.
This has been the first program that I used to start my business with, and it is super user friendly for any beginner business owner and current to keep track on your progress.
Needs Apple Pay support desperately, especially in this era of COVID-19, this is a glaring omission.
Clients love how easy it is to book appointments online. Love how you can customize confirmation notifications for clients.
Switched to Vagaro from Booker and I hate it but I’m trapped.
I like how easy it is for clients to receive text confirmations and book on the mobile app within a few clicks. I also like the fact that I trust the email system sending emails out successfully.
The only downside is it does not allow me to print out address for out calls and I'm only doing out calls -- I'm having to write clients addresses by hand each day ugh.
This product has helped me reach more customers than I thought possible from my small town. The ability to network and reach out to such a broad base is wonderful for any new business seeking clients.
The customer service reps, however, are generally pretty awesome and committed to resolving the issues.
It is easy to learn and all the instructors find it simple and easy as well to use and learn. Vagaro customer service is excellent and super helpful and quick.
The reporting is top notch and the ability to access everything remotely from our phones and see appointments and transactions in real-time is a great benefit.
Whenever I've needed help the CHAT feature and the customer service representatives have been very helpful in solving my issues. Generally you don't have to wait long for help.
So easy to use, and you can simplify it as you like, and personalize it to your liking.
This app is so fun to set up and navigate with. I am really enjoying setting up my business.
I like the color coded services, the ease of scheduling on any device. Integrates with other media with ease.
I love the way I can pull up my reports to see how my money is looking as well as see where I can improve through their analytics.
Ease of scheduling clients, memberships, packages, email marketing. I also highly enjoy that each therapist can work as an independent contractor and get paid individually.
DaySmart Salon logo
4.4
349

DaySmart Salon will grow your salon business with style!

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.3
Pros and Cons from DaySmart Salon users   
avatar
+15
Iris has been a godsend as far as what you have the ability to customize and see. The detail is incredible compared to all other booking systems.
Being incapable of changing a service provider after it has been closed out is a problem, along with not being able to combine a family at checkout.
User friendly, and when you need help they are happy to help how we can add multiple separate users to the account.
This merchant account system is AWFUL. It’s not easy to set up, very slow and support is very bad -READ THEIR REVIEWS FIRST.
Their technicians are friendly, patient and most help you even with things like the printer and other things.
It is frustrating now that we have changed to the cloud based system that there is sometime a lag in switching from screen to screen.
It's great for what I do with it. My stylists like it and I can ring up sales easily.
I got charged a lot in months in use them. Very expensive for small business.
The appointment-making and integrated client forms is nice, easy to access, and the notification system is helpful.
Software integrates to a mobile app which we love. Improvements have been consistently good over time.
I love that it is simple to use, changing fees and appointments as needed on my mobile is easy. Your site is very user friendly.
Salon Iris has restored our confidence that we have finally found a great Product.
They have great customer support. Easy to set up and offer all features that I was looking for like online booking & email marketing.
We love the amount of customization that salon iris has. The ability to run reports on copious amounts of data that date back years and years is extremely beneficial to our business.
Salon Iris was always very functional for me. I liked that there were rarely any issues, and when something did come up, customer support was prompt and helpful.
Well suited for the beauty business of hairdressing.
Stylists can easily edit and book appointments from their phones or computers. Salon Iris offers amazing extras at no cost.
When downsizing my business of 14 years it was a smooth transition from having multiple user software to using single user software. The price was excellent.
Iris has been a godsend as far as what you have the ability to customize and see. The detail is incredible compared to all other booking systems.
Being incapable of changing a service provider after it has been closed out is a problem, along with not being able to combine a family at checkout.
User friendly, and when you need help they are happy to help how we can add multiple separate users to the account.
This merchant account system is AWFUL. It’s not easy to set up, very slow and support is very bad -READ THEIR REVIEWS FIRST.
Their technicians are friendly, patient and most help you even with things like the printer and other things.
It is frustrating now that we have changed to the cloud based system that there is sometime a lag in switching from screen to screen.
It's great for what I do with it. My stylists like it and I can ring up sales easily.
I got charged a lot in months in use them. Very expensive for small business.
The appointment-making and integrated client forms is nice, easy to access, and the notification system is helpful.
Software integrates to a mobile app which we love. Improvements have been consistently good over time.
I love that it is simple to use, changing fees and appointments as needed on my mobile is easy. Your site is very user friendly.
Salon Iris has restored our confidence that we have finally found a great Product.
They have great customer support. Easy to set up and offer all features that I was looking for like online booking & email marketing.
We love the amount of customization that salon iris has. The ability to run reports on copious amounts of data that date back years and years is extremely beneficial to our business.
Salon Iris was always very functional for me. I liked that there were rarely any issues, and when something did come up, customer support was prompt and helpful.
Well suited for the beauty business of hairdressing.
Stylists can easily edit and book appointments from their phones or computers. Salon Iris offers amazing extras at no cost.
When downsizing my business of 14 years it was a smooth transition from having multiple user software to using single user software. The price was excellent.
Iris has been a godsend as far as what you have the ability to customize and see. The detail is incredible compared to all other booking systems.
Being incapable of changing a service provider after it has been closed out is a problem, along with not being able to combine a family at checkout.
User friendly, and when you need help they are happy to help how we can add multiple separate users to the account.
This merchant account system is AWFUL. It’s not easy to set up, very slow and support is very bad -READ THEIR REVIEWS FIRST.
Their technicians are friendly, patient and most help you even with things like the printer and other things.
It is frustrating now that we have changed to the cloud based system that there is sometime a lag in switching from screen to screen.
It's great for what I do with it. My stylists like it and I can ring up sales easily.
I got charged a lot in months in use them. Very expensive for small business.
The appointment-making and integrated client forms is nice, easy to access, and the notification system is helpful.
Software integrates to a mobile app which we love. Improvements have been consistently good over time.
I love that it is simple to use, changing fees and appointments as needed on my mobile is easy. Your site is very user friendly.
Salon Iris has restored our confidence that we have finally found a great Product.
They have great customer support. Easy to set up and offer all features that I was looking for like online booking & email marketing.
We love the amount of customization that salon iris has. The ability to run reports on copious amounts of data that date back years and years is extremely beneficial to our business.
Salon Iris was always very functional for me. I liked that there were rarely any issues, and when something did come up, customer support was prompt and helpful.
Well suited for the beauty business of hairdressing.
Stylists can easily edit and book appointments from their phones or computers. Salon Iris offers amazing extras at no cost.
When downsizing my business of 14 years it was a smooth transition from having multiple user software to using single user software. The price was excellent.
Phorest logo
4.8
362

Salon software for business management and growth

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Phorest users   
avatar
avatar
avatar
+15
Easy to understand, hopefully boost the business, app is a great extra feature, able to use on many devices and check on the business at any time, training is great for the whole team.
Based on my previous software company there was no charge and most of my booking made over night too, so in my eyes I am concerned about this.
The support team are brilliant and always happy to support and help where they can. Customer service excellent too.
Unprofessional Company with hidden charges and poor data management.
I looked at quite a few systems & glad this is the one I went for. Amazing help from everyone & I think I used my support monthly fee in the first few days haha.
The company has hidden charges which they deduct at source so you can't see them or audit them.
Iv been using Phorest for about 7 years and it is such an asset to the business. Online bookings are hugely successful and both client and therapist friendly.
They consistently over charge and apply higher charges to bills than your original contract and insist on payment by direct debit so its not easy to detect them.
Ive only just become a customer and It is AMAZING. The support from Phorest staff is fantastic and the marketing support with ebooks and podcasts etc.
We found the training , the support team and the initial set up fantastic. From Start to finish we are thrilled we have chosen Phorest as our new soft wear company.
My staff have loved it and found it so easy to use, especially after the brilliant training we received. Any teething problems we have had and the phorest team has been extremely helpful.
It's easy to use, responsive, clever and well thought-out. It's wide-ranging capabilities are second-to-none and will make (and save) us a lot of money - we are delighted with it.
Ease of use, friendly navigation, great customer support. It's like having an in-house marketing team it's so simple to activate the in-built marketing functions.
Clients always say how professional our system is and that they love getting the text reminders. We have saved money by our clients turning up for their appointments and not just 'forgetting.
Easy multi-location implementation and support. Consistent updates that continue to improve the software.
Meets all of our booking and POS needs. Includes an excellent built-in rewards/points system, that has customizable features.
There are many much superior softwares available that are cheaper, easier to run and integrate easier into other business softwares.
This allows our management team to make reports and help with any booking/sales issues our receptionists may have.
Easy to understand, hopefully boost the business, app is a great extra feature, able to use on many devices and check on the business at any time, training is great for the whole team.
Based on my previous software company there was no charge and most of my booking made over night too, so in my eyes I am concerned about this.
The support team are brilliant and always happy to support and help where they can. Customer service excellent too.
Unprofessional Company with hidden charges and poor data management.
I looked at quite a few systems & glad this is the one I went for. Amazing help from everyone & I think I used my support monthly fee in the first few days haha.
The company has hidden charges which they deduct at source so you can't see them or audit them.
Iv been using Phorest for about 7 years and it is such an asset to the business. Online bookings are hugely successful and both client and therapist friendly.
They consistently over charge and apply higher charges to bills than your original contract and insist on payment by direct debit so its not easy to detect them.
Ive only just become a customer and It is AMAZING. The support from Phorest staff is fantastic and the marketing support with ebooks and podcasts etc.
We found the training , the support team and the initial set up fantastic. From Start to finish we are thrilled we have chosen Phorest as our new soft wear company.
My staff have loved it and found it so easy to use, especially after the brilliant training we received. Any teething problems we have had and the phorest team has been extremely helpful.
It's easy to use, responsive, clever and well thought-out. It's wide-ranging capabilities are second-to-none and will make (and save) us a lot of money - we are delighted with it.
Ease of use, friendly navigation, great customer support. It's like having an in-house marketing team it's so simple to activate the in-built marketing functions.
Clients always say how professional our system is and that they love getting the text reminders. We have saved money by our clients turning up for their appointments and not just 'forgetting.
Easy multi-location implementation and support. Consistent updates that continue to improve the software.
Meets all of our booking and POS needs. Includes an excellent built-in rewards/points system, that has customizable features.
There are many much superior softwares available that are cheaper, easier to run and integrate easier into other business softwares.
This allows our management team to make reports and help with any booking/sales issues our receptionists may have.
Easy to understand, hopefully boost the business, app is a great extra feature, able to use on many devices and check on the business at any time, training is great for the whole team.
Based on my previous software company there was no charge and most of my booking made over night too, so in my eyes I am concerned about this.
The support team are brilliant and always happy to support and help where they can. Customer service excellent too.
Unprofessional Company with hidden charges and poor data management.
I looked at quite a few systems & glad this is the one I went for. Amazing help from everyone & I think I used my support monthly fee in the first few days haha.
The company has hidden charges which they deduct at source so you can't see them or audit them.
Iv been using Phorest for about 7 years and it is such an asset to the business. Online bookings are hugely successful and both client and therapist friendly.
They consistently over charge and apply higher charges to bills than your original contract and insist on payment by direct debit so its not easy to detect them.
Ive only just become a customer and It is AMAZING. The support from Phorest staff is fantastic and the marketing support with ebooks and podcasts etc.
We found the training , the support team and the initial set up fantastic. From Start to finish we are thrilled we have chosen Phorest as our new soft wear company.
My staff have loved it and found it so easy to use, especially after the brilliant training we received. Any teething problems we have had and the phorest team has been extremely helpful.
It's easy to use, responsive, clever and well thought-out. It's wide-ranging capabilities are second-to-none and will make (and save) us a lot of money - we are delighted with it.
Ease of use, friendly navigation, great customer support. It's like having an in-house marketing team it's so simple to activate the in-built marketing functions.
Clients always say how professional our system is and that they love getting the text reminders. We have saved money by our clients turning up for their appointments and not just 'forgetting.
Easy multi-location implementation and support. Consistent updates that continue to improve the software.
Meets all of our booking and POS needs. Includes an excellent built-in rewards/points system, that has customizable features.
There are many much superior softwares available that are cheaper, easier to run and integrate easier into other business softwares.
This allows our management team to make reports and help with any booking/sales issues our receptionists may have.
Boulevard logo
4.6
277

Business management software for appointment-based self-care

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.7
Pros and Cons from Boulevard users   
avatar
+15
The few times that I’ve had to check a customer out it feels like Boulevard is doing it for me that’s how flawless it is. I really love these guys.
The random booking algorithm is confusing and does not produce random results. Currently lacking options for Apple pay and Google pay.
Switching from our primitive software we had before couldn’t have happened sooner. Boulevard is effective in booking, checking out and the customer service/tailoring is out of this world awesome.
The app especially is problematic, and offers no actual function of usefulness. The inability to view appointment details on the app (what service is requested), is especially frustrating.
It's a straightforward platform that is easy for our teams to use and it has been wonderful to partner with a platform that takes our feedback and collaborates with us on solutions.
This makes it time-consuming and leaves the possibility of error if a service provider works at multiple locations.
They come up with alternatives & suggestions to help improve your experience. The software is great as it can be easily accessible on multiple devices & internet.
Appointment deposits are confusing to apply when a second service provider is on the ticket and also product purchase.
Extremely user friendly. Our stylists and guests move with ease through this system which is super valuable.
She has been absolutely incredible, supportive, and helpful through this whole process. I also have access to a support team that actually knows about the software and helps me learn or troubleshoot.
Overall, the company is very happy with Boulevard. We have evidence that the platform will only continue to improve as it takes into consideration customer suggestions.
The system is very easy to use. I love the simplicity of it and that everything we need is build into the system itself such as the paperwork for clients and messaging the clients as well.
BLVD is head and tails above Booker where we came from. Easy to use and they value their clients and take amazing care of us.
I LOVE the Help Chat, the easy to use interface, and the fact that we can suggest features.
Booking app and staff app is great. Integrated CC processing is amazing as well.
Being able to set custom pricing, discounts, tags, and having their history all in one place is super helpful.
They make me feel special and I like how fast can solve a problem. Working with boulevard has been one of the best investments I’ve done for my business.
They have a messaging center where we can quickly communicate with clients via SMS and a way to reach out to customer support quickly through their integration using INTERCOM chat.
The few times that I’ve had to check a customer out it feels like Boulevard is doing it for me that’s how flawless it is. I really love these guys.
The random booking algorithm is confusing and does not produce random results. Currently lacking options for Apple pay and Google pay.
Switching from our primitive software we had before couldn’t have happened sooner. Boulevard is effective in booking, checking out and the customer service/tailoring is out of this world awesome.
The app especially is problematic, and offers no actual function of usefulness. The inability to view appointment details on the app (what service is requested), is especially frustrating.
It's a straightforward platform that is easy for our teams to use and it has been wonderful to partner with a platform that takes our feedback and collaborates with us on solutions.
This makes it time-consuming and leaves the possibility of error if a service provider works at multiple locations.
They come up with alternatives & suggestions to help improve your experience. The software is great as it can be easily accessible on multiple devices & internet.
Appointment deposits are confusing to apply when a second service provider is on the ticket and also product purchase.
Extremely user friendly. Our stylists and guests move with ease through this system which is super valuable.
She has been absolutely incredible, supportive, and helpful through this whole process. I also have access to a support team that actually knows about the software and helps me learn or troubleshoot.
Overall, the company is very happy with Boulevard. We have evidence that the platform will only continue to improve as it takes into consideration customer suggestions.
The system is very easy to use. I love the simplicity of it and that everything we need is build into the system itself such as the paperwork for clients and messaging the clients as well.
BLVD is head and tails above Booker where we came from. Easy to use and they value their clients and take amazing care of us.
I LOVE the Help Chat, the easy to use interface, and the fact that we can suggest features.
Booking app and staff app is great. Integrated CC processing is amazing as well.
Being able to set custom pricing, discounts, tags, and having their history all in one place is super helpful.
They make me feel special and I like how fast can solve a problem. Working with boulevard has been one of the best investments I’ve done for my business.
They have a messaging center where we can quickly communicate with clients via SMS and a way to reach out to customer support quickly through their integration using INTERCOM chat.
The few times that I’ve had to check a customer out it feels like Boulevard is doing it for me that’s how flawless it is. I really love these guys.
The random booking algorithm is confusing and does not produce random results. Currently lacking options for Apple pay and Google pay.
Switching from our primitive software we had before couldn’t have happened sooner. Boulevard is effective in booking, checking out and the customer service/tailoring is out of this world awesome.
The app especially is problematic, and offers no actual function of usefulness. The inability to view appointment details on the app (what service is requested), is especially frustrating.
It's a straightforward platform that is easy for our teams to use and it has been wonderful to partner with a platform that takes our feedback and collaborates with us on solutions.
This makes it time-consuming and leaves the possibility of error if a service provider works at multiple locations.
They come up with alternatives & suggestions to help improve your experience. The software is great as it can be easily accessible on multiple devices & internet.
Appointment deposits are confusing to apply when a second service provider is on the ticket and also product purchase.
Extremely user friendly. Our stylists and guests move with ease through this system which is super valuable.
She has been absolutely incredible, supportive, and helpful through this whole process. I also have access to a support team that actually knows about the software and helps me learn or troubleshoot.
Overall, the company is very happy with Boulevard. We have evidence that the platform will only continue to improve as it takes into consideration customer suggestions.
The system is very easy to use. I love the simplicity of it and that everything we need is build into the system itself such as the paperwork for clients and messaging the clients as well.
BLVD is head and tails above Booker where we came from. Easy to use and they value their clients and take amazing care of us.
I LOVE the Help Chat, the easy to use interface, and the fact that we can suggest features.
Booking app and staff app is great. Integrated CC processing is amazing as well.
Being able to set custom pricing, discounts, tags, and having their history all in one place is super helpful.
They make me feel special and I like how fast can solve a problem. Working with boulevard has been one of the best investments I’ve done for my business.
They have a messaging center where we can quickly communicate with clients via SMS and a way to reach out to customer support quickly through their integration using INTERCOM chat.
GlossGenius logo
4.6
54

The only smart, stylish booking app made to help you shine.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.3
    Customer support
    4.6
Pros and Cons from GlossGenius users   
+15
I love the ease of use for my clients. I also love the reports and analysis that I can run to help inform my marketing strategy and what things I can change.
Inventory system was horrible. And your reviews just sit there.
I love how user friendly this software is. I love how I can integrate my work calendar to my personal calendar.
Again I am paying someone to explain to them that they need to cancel first, and then reschedule. Some don’t want to cancel in the event the new time is not available.
My clients LOVE using it and there’s nothing better than those to serve being the ones who ENJOY the experience from booking to checking them out after a service has been completed.
Very little options for editing messages that go out to clients. It automatically tells them to call to cancel/ reschedule.
From the beginning the whole transition was very easy and costumer service was EXCELLENT!!! Again the "white gloves" team is great! and the look is very stylish definitely makes you look good.
I dont like that only one person can be added to it and not multiple.
All my clients love the reminders they get. It makes it so much easier for me instead of texting everyone and i love how it sends me my client notes before their appointments.
First, the fact that GlossGenius makes you a booking website is exceptional. Not only is it super cute, but also easy to navigate by everyone.
User-friendly interface: GlossGenius has been designed with ease of use in mind, making it simple for beauty professionals to manage their bookings, appointments, and clients.
Easy to use, client friendly, best features, cost effective.
It's very user friendly and the booking and web set are great.
AMAZING customer service, whiteglove service where they import all your info. You can text notes about the service which will be texted back to you before the next time the client comes in.
Great for small salons and stylists who don’t need to or want to get involved in your business.
I have been rubbing my business smoothly And effectively with it.
No software is perfect and I think fhere are some features that could be added (like more than one employee or location and maybe website integration) but for the solo practioner it is amazing.
The community of support I’ve received. Ve never felt alone as a solo entrepreneur.
I love the ease of use for my clients. I also love the reports and analysis that I can run to help inform my marketing strategy and what things I can change.
Inventory system was horrible. And your reviews just sit there.
I love how user friendly this software is. I love how I can integrate my work calendar to my personal calendar.
Again I am paying someone to explain to them that they need to cancel first, and then reschedule. Some don’t want to cancel in the event the new time is not available.
My clients LOVE using it and there’s nothing better than those to serve being the ones who ENJOY the experience from booking to checking them out after a service has been completed.
Very little options for editing messages that go out to clients. It automatically tells them to call to cancel/ reschedule.
From the beginning the whole transition was very easy and costumer service was EXCELLENT!!! Again the "white gloves" team is great! and the look is very stylish definitely makes you look good.
I dont like that only one person can be added to it and not multiple.
All my clients love the reminders they get. It makes it so much easier for me instead of texting everyone and i love how it sends me my client notes before their appointments.
First, the fact that GlossGenius makes you a booking website is exceptional. Not only is it super cute, but also easy to navigate by everyone.
User-friendly interface: GlossGenius has been designed with ease of use in mind, making it simple for beauty professionals to manage their bookings, appointments, and clients.
Easy to use, client friendly, best features, cost effective.
It's very user friendly and the booking and web set are great.
AMAZING customer service, whiteglove service where they import all your info. You can text notes about the service which will be texted back to you before the next time the client comes in.
Great for small salons and stylists who don’t need to or want to get involved in your business.
I have been rubbing my business smoothly And effectively with it.
No software is perfect and I think fhere are some features that could be added (like more than one employee or location and maybe website integration) but for the solo practioner it is amazing.
The community of support I’ve received. Ve never felt alone as a solo entrepreneur.
I love the ease of use for my clients. I also love the reports and analysis that I can run to help inform my marketing strategy and what things I can change.
Inventory system was horrible. And your reviews just sit there.
I love how user friendly this software is. I love how I can integrate my work calendar to my personal calendar.
Again I am paying someone to explain to them that they need to cancel first, and then reschedule. Some don’t want to cancel in the event the new time is not available.
My clients LOVE using it and there’s nothing better than those to serve being the ones who ENJOY the experience from booking to checking them out after a service has been completed.
Very little options for editing messages that go out to clients. It automatically tells them to call to cancel/ reschedule.
From the beginning the whole transition was very easy and costumer service was EXCELLENT!!! Again the "white gloves" team is great! and the look is very stylish definitely makes you look good.
I dont like that only one person can be added to it and not multiple.
All my clients love the reminders they get. It makes it so much easier for me instead of texting everyone and i love how it sends me my client notes before their appointments.
First, the fact that GlossGenius makes you a booking website is exceptional. Not only is it super cute, but also easy to navigate by everyone.
User-friendly interface: GlossGenius has been designed with ease of use in mind, making it simple for beauty professionals to manage their bookings, appointments, and clients.
Easy to use, client friendly, best features, cost effective.
It's very user friendly and the booking and web set are great.
AMAZING customer service, whiteglove service where they import all your info. You can text notes about the service which will be texted back to you before the next time the client comes in.
Great for small salons and stylists who don’t need to or want to get involved in your business.
I have been rubbing my business smoothly And effectively with it.
No software is perfect and I think fhere are some features that could be added (like more than one employee or location and maybe website integration) but for the solo practioner it is amazing.
The community of support I’ve received. Ve never felt alone as a solo entrepreneur.