TouchBistro vs GrubHub

Square Point of Sale

Toast POS

SpotOn

DoorDash for Merchants

Instacart

Roadcast

Compare TouchBistro and GrubHub based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital receipts, inventory, reports, and more.

Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs and improve customer experience

SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.

TouchBistro’s All-in-One Restaurant Management system offers all the technology you need to run your restaurant on one easy-to-use platform. Designed for and by restaurant service staff, TouchBistro meets the specific needs of the industry with 24/7 expert support.

Access Controls/Permissions

Accounting Integration

Activity Dashboard

Alerts/Notifications

Billing & Invoicing

Built-in Accounting

Cash Management

Clock In/Out

Contact Management

Customer Accounts

Customizable Reports

Data Import/Export

Delivery Management

Discount Management

Electronic Payments

Employee Management

Food Delivery Dispatching

For Bars/Clubs

For iPad Devices

For Restaurants

Gift Card Management

Inventory Control

Inventory Management

Inventory Tracking

Item Management

Kitchen/Menu Management

Loyalty Program

Mobile Access

Offline Access

Online Ordering

Online Payments

Order Entry

Order Management

Payment Processing

Point of Sale (POS)

Pricing Management

Promotions Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Receipt Management

Reporting & Statistics

Reporting/Analytics

Reservations Management

Restaurant POS

Retail Inventory Management

Returns Management

Sales Order Management

Sales Reports

Sales Tax Management

Separate Checks

Split Checks

SSL Security

Staff Management

Status Tracking

Stock Management

Table Management

Third-Party Integrations

Tips Management

Wait List Management

TouchBistro

Linux

Web-based

Windows

iPad

Owner

The biggest problem is that they oversold and under delivered. They told me that all my current printers would work with their requirements.

We never used hey second of their service and still they stole our money. High pressure criminals who will do ANYTHING to get your money.

Cafe Manage

I like using TouchBistro because is easy to use and has  a lot of helpful tools. The customer service is great and every time I have a technical issue is resolved quickly.

The POS itself is super super easy to figure out , it was getting all the equipment and setting up the wireless that I struggled with. Get help where you need it most.

The most useful tool for me is reporting. The ease of adding removing and repricing is also a favourite.

I purchased an extra piece of equipment and returned it for my money back but it got lost on their end and I ended up being out several hundred dollars and no follow up after many attempts.

Manager

It ha all we need to successfully run our POS needs, it is getting even better with the integration policy taking place now.

Shady, unworkable, zero customer service, fraudulent with extremely shifty people there.

Venue and Events Manager

It was a great experience. Very easy product to use and beneficial that it can be easily integrated with other products.

Events Manager

It takes weeks to hear back by email and hours to connect on the support line. This is all before even attempting to trouble shoot your issues.

Customer service

Overall experience of this software is very positive. I have years of data saved conveniently and the everyday use of visiual and set up is a breeze.

During one painful update, the system stopped communicating our visa terminals altogether.

Entrepreneur 

Wonderful Point of sale software for restaurants.

Operations Manager

Slick, powerful & user-friendly in a small package.

For at least half the transactions of the day, you have to send the info to the machine twice bc it automatically craps out an error on you.

I also think their customer service is great. We have a direct email contact and Monday through Friday you can logon to their website and chat with an associate.

It's really fun when a pos- pos update makes your visa service go out for an entire day. This company is in way to far over their heads.

The TouchBistro POS has an incredible, easy to use interface. It allows you to categorize and organize items.

TouchBistro screenshot: TouchBisto alows users to generate customized end of the day reporting

TouchBistro screenshot: TouchBisto alows users to generate email based or physical copy of the bills

TouchBistro screenshot: TouchBisto alows users to monitor venues in real-time

TouchBistro screenshot: TouchBisto alows users to split bills at a single touch

TouchBistro screenshot: TouchBisto enables users to create custom floor layouts

TouchBistro screenshot: TouchBisto offer inventory tracking and sounds alerts for replenishments

TouchBistro screenshot: TouchBistro rewards

TouchBistro screenshot: TouchBistro inventory management

Freelancers

Large Enterprises

Mid Size Business

Small Business

DoorDash is a food delivery service that provides a fleet of delivery drivers to pick up and deliver food and other items from restaurants, nearby grocery and convenience stores, and more.

Instacart is a food delivery platform designed to assist grocery stores and shoppers with online ordering and delivery tracking processes related to multiple products such as beverages, office supplies, seafood, and more. Customers can add items to cart, communicate with their shoppers in real-time, and order products based on their zip code.


Roadcast's Unified portal for tracking offers companies a centralised hub to monitor and manage their fleet effectively. By integrating all the vendors involved, the platform provides real-time visibility into the location, status, and performance of each vehicle.

Grubhub is a takeout and delivery software for corporates and restaurants to build food orders, manage payments, and track delivery on a digital platform. It helps manage large orders and its distribution, scheduling recurring requests, generating monthly invoices, and setting up guidelines.

Activity Tracking

Delivery Tracking

Live Tracking

Order Processing

Order Tracking

GrubHub

Android

iPhone

Program Analyst

It has helped making ordering group meals seamless and the customer service is great. I like that they are constantly improving their software and ways to make it stand out.

Founder

Great variety app is super easy to find exactly what you want for breakfast/lunch/dinner zip code shows close vendors that are using this feature was a lifesaver during the pandemic.

Operations Director 

What I like most basically about this software is the ease of use and the compatibility with most devices and the fast ability to get food from a facility to a person or meeting or wherever quickly.

Admin

Overall, I like GrubHub and would recommend. It has def been helpful over the past year when I don’t feel like cooking.

IT Tech

Online ordering is quick and easy. The food descriptions are pretty good and help make it easier to decide what to get.

Research Scientist

Grubhub makes food ordering easy and straightforward for work and business events. I like the clean design of the platform and the easy order management and follow-up with support.

Student

The menu feature that is able to display the options for the restaurants is very well displayed and easy to use. Overall the ease of the software is my favorite thing about it.

I don't normally spend money on something like delivery fees when I can do it myself. But sometimes you just need the convenience of delivery and GrubHub does a great job.

Barista

I love that this software takes care of it all, we just have to prepare the food. It manages the drivers and gives us the info we need.

Homemaker

I think this is especially bad for local places that aren’t chains. The restaurants don’t even know about this either because I’ve personally called several and told them what was going on.

QA Engineer

Online ordering and tracking is the best part of Grubhub and reaching customer support team is quite easy.

The app on the phone is a great way to be able to order food when one doesn't feel like going out.

BI Analyst

Sometime moving back & forth makes the user little confusing and order need to start from the begining again.

Data Scientist

Second, you need to pay service fees, shipping, and tips.

They did refund me very quickly and they understood that I didn’t want to be part of being dishonest.

Freelancer

The only thing I can think of is that sometimes it can be a little expensive, but I believe that depends on how much food you are ordering, and how high the demand is.

TouchBistro vs GrubHub Comparison (2026)

TouchBistro

GrubHub

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives