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TouchBistro
All-in-One POS & Restaurant Management System
(6)
TouchBistro Pricing, Features, Reviews and Alternatives
TouchBistro FAQs
TouchBistro product overview
What is TouchBistro?
TouchBistro POS is a fast, reliable, and easy-to-use restaurant management platform. Every feature has been built to specifically address the needs of restaurateurs looking to understand and control their costs, while finding opportunities to streamline and simplify operations. TouchBistro POS is loaded with valuable restaurant-centric technology to help increase sales, deliver a great guest experience, and save restaurants time and money.
Key benefits of using TouchBistro
? TouchBistro’s table and floor plan management features allow you to accurately layout your business’s floor plan in your point of sale. Take orders, transfer customers, and manage your floor with a visual interface that allows you to improve service.
? Take credit, debit, and cash payments wherever you are. TouchBistro simplifies payment with multiple credit card payment processor and EMV-compliant device options, as well as robust support for non-integrated payments and traditional cash drawers.
? TouchBistro has been designed for and by restaurant service staff, with features and customization options to tailor your menus specifically to the way you run your restaurant, so you can improve service times and increase sales.
? TouchBistro has a ton of features designed to make it easier for you to keep your staff moving, keep them honest, and reduce the overhead necessary to schedule, track, measure, and enable their success.
? TouchBistro allows you to take care of your top customers with tools for managing customer accounts, remembering and rewarding your key clientele, running accounts, and personalizing service.
? TouchBistro’s Inventory Management features help you keep track of what you have in inventory at your restaurant. TouchBistro’s approach ensures you can quickly and easily know what’s going on with your products without formulas and spreadsheets.
? TouchBistro’s comprehensive reporting allows you to make better business decisions with dozens of different and critical reports available right on the iPad or on any device, anytime, anywhere through the cloud portal.
? TouchBistro’s support has won multiple customer service awards with a team built up of former and current restaurant servers, owners, and managers. TouchBistro combines industry knowledge with support tools to offer support 24/7, 365 days a year.
Typical customers
Platforms supported
Support options
Training options
Not sure about TouchBistro? Compare it with a popular alternative
Starting from
69
Per month
Flat Rate
Starting from
165
Per month
Flat Rate
TouchBistro pricing information
Value for money
3.5
/5
388
Starting from
69
Per month
Flat Rate
Pricing options
Value for money contenders
TouchBistro features
Functionality
3.8
/5
388
Total features
63
7 categories
Most valued features by users
Functionality contenders
TouchBistro users reviews
Overall Rating
4.0
/5
388
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.44/10
195
103
30
15
45
Overall rating contenders
Kyle W.
Corporate Videographer
Automotive, 201-500 employees
Review source
Transcript
Kyle W.: Hello there. My name is Kyle. I'm a videographer in the manufacturing industry and I give TouchBistro...
Chris B.
Used daily for 6-12 months
Review source
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I really like the features it offers especially now that recipe costing has been added. Splitting checks is a breeze.
Having to check every item to put a discount on the entire check. Slows things down a lot when in a hurry.
Hey, Chris! Thanks so much for your review. Very happy to hear you're finding TouchBistro easy to use and well programmed. I'll be sure to let our development team know. If there's anything I can do to make your experience even better, please do not hesitate to get in touch.
Chris v.
Hospitality, 11-50 employees
Used daily for 2+ years
Review source
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Pretty good have had some issues with constant updates
Ease of use and the cost is pretty resonable
Support can be very frustrating and challenging
Hi Chris, thank you for sharing your feedback!
Bipul S.
Restaurants, 11-50 employees
Used daily for 2+ years
Review source
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I first started using it at a restaurant during 2019. I was so impressed by this product that I started using it at my current restaurant too. Few problems here and there but this time it has been 7 days and they haven't been able to fix my issue.
Using iPad to take orders is the only good thing, very fast compared to other POS providers.
Where do I begin. Customer service was the best until 2019. Now it is similar to Toasts. It is day 7 of us not being able to print tickets in the kitchen, every time/ every day I call them they have this answer ready. "Our Product Development team is working on your case, we will get back to you as soon as we hear back from them"
Hello Bipul, First off, thanks for sharing your feedback. I'm really sorry that TouchBistro's customer service didn't meet your expectations. Clearly, we fell short, and I apologize. The last thing we want to do is let our customers down, and moving forward, we're going to do everything in our power to hold ourselves to that standard. Please send an email to stumbach@touchbistro.com with your contact information and account name your venue is under so we can look into this for you.
Cam H.
Food & Beverages, 11-50 employees
Used daily for 2+ years
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Great. "Callback" feature for customer support is invalueable.
Ease of use for FOH, timekeeping for staff, reporting for administration
Lack of integrated payment options. Only Chase and Moneris are the only options in Canada.
Thank you for the kind sentiments, Cam! -Carly
Doug M.
Food & Beverages, 11-50 employees
Used daily for 2+ years
Review source
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I love how easy it is to change pricing of specials, add or remove items from menu.
Sometimes wifi connection is a bit of an issue. However can usually be fixed by resetting the modem.
Hi Doug, thank you for sharing your feedback! -Carly
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