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TouchBistro Logo

All-in-One POS & Restaurant Management System

Last updated: September 2024

TouchBistro - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is TouchBistro?

TouchBistro POS is a fast, reliable, and easy-to-use restaurant management platform. Every feature has been built to specifically address the needs of restaurateurs looking to understand and control their costs, while finding opportunities to streamline and simplify operations. TouchBistro POS is loaded with valuable restaurant-centric technology to help increase sales, deliver a great guest experience, and save restaurants time and money.

Whether you’re full-service or quick-service, TouchBistro helps to increase sales, improve service, and make better business decisions. Manage tableside orders, floor plans & tables, mobile payment processing, staff & scheduling, iPad menu management, inventory management and loyalty right from the iPad. Plus, access reporting & analytics in the cloud from anywhere, at anytime.

Benefits of using TouchBistro

? TouchBistro’s Tableside Ordering is designed to help staff fulfill orders faster and more accurately while upselling high-margin menu items or modifiers. Features like one-touch bill splitting, personalizable menu display modes, and one-swipe seat joining let your servers focus on the customer.

? TouchBistro’s table and floor plan management features allow you to accurately layout your business’s floor plan in your point of sale. Take orders, transfer customers, and manage your floor with a visual interface that allows you to improve service.

? Take credit, debit, and cash payments wherever you are. TouchBistro simplifies payment with multiple credit card payment processor and EMV-compliant device options, as well as robust support for non-integrated payments and traditional cash drawers.

? TouchBistro has been designed for and by restaurant service staff, with features and customization options to tailor your menus specifically to the way you run your restaurant, so you can improve service times and increase sales.

? TouchBistro has a ton of features designed to make it easier for you to keep your staff moving, keep them honest, and reduce the overhead necessary to schedule, track, measure, and enable their success.

? TouchBistro allows you to take care of your top customers with tools for managing customer accounts, remembering and rewarding your key clientele, running accounts, and personalizing service.

? TouchBistro’s Inventory Management features help you keep track of what you have in inventory at your restaurant. TouchBistro’s approach ensures you can quickly and easily know what’s going on with your products without formulas and spreadsheets.

? TouchBistro’s comprehensive reporting allows you to make better business decisions with dozens of different and critical reports available right on the iPad or on any device, anytime, anywhere through the cloud portal.

? TouchBistro’s support has won multiple customer service awards with a team built up of former and current restaurant servers, owners, and managers. TouchBistro combines industry knowledge with support tools to offer support 24/7, 365 days a year.

Starting from

69

Per month

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TouchBistro's key features

Most critical features, based on insights from TouchBistro users:

Sales Reports
Order Management
Payment Processing
For Restaurants
Reporting/Analytics
Separate Checks

Features

3.8

/5

398

Ease of use

4.1

/5

398

All TouchBistro features

Real-Time Reporting
Promotions Management
Online Payments
Kitchen/Menu Management
Restaurant POS
Split Checks
Discount Management
Clock In/Out
Access Controls/Permissions
Accounting Integration
Alerts/Notifications
Tips Management
Point of Sale (POS)
Reporting & Statistics
Gift Card Management
Mobile Access
Order Entry
Table Management
Loyalty Program
Returns Management
Cash Management
Sales Tax Management
Electronic Payments
Data Import/Export
Third-Party Integrations
Real-Time Data
Employee Management
Customer Accounts
Online Ordering
Inventory Management
Reservations Management
Wait List Management
SSL Security
Status Tracking
Retail Inventory Management
Stock Management
Receipt Management
Real-Time Updates
Sales Order Management
Activity Dashboard
API
Billing & Invoicing
Built-in Accounting
Contact Management
Customizable Reports
Delivery Management
Food Delivery Dispatching
For Bars/Clubs
For iPad Devices
Inventory Control
Inventory Tracking
Item Management
Offline Access
Pricing Management
Real-Time Analytics
Real-Time Monitoring
Real-Time Notifications

TouchBistro awards

TouchBistro alternatives

TouchBistro logo
3.9
(398)

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69

Per month

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TouchBistro pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

3.5

/5

398

Starting from

69

Per month

Flat Rate

TouchBistro support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Documentation
Live Online
Videos
In Person

TouchBistro reviews

Overall rating

3.9

/5

398

Positive reviews

75

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.44/10
Rating distribution

5

4

3

2

1

195

103

30

17

53

Pros
I like using TouchBistro because is easy to use and has a lot of helpful tools. The customer service is great and every time I have a technical issue is resolved quickly.
The POS itself is super super easy to figure out , it was getting all the equipment and setting up the wireless that I struggled with. Get help where you need it most.
The most useful tool for me is reporting. The ease of adding removing and repricing is also a favourite.
Cons
The biggest problem is that they oversold and under delivered. They told me that all my current printers would work with their requirements.
We never used hey second of their service and still they stole our money. High pressure criminals who will do ANYTHING to get your money.
I purchased an extra piece of equipment and returned it for my money back but it got lost on their end and I ended up being out several hundred dollars and no follow up after many attempts.

TouchBistro FAQs

Q. What type of pricing plans does TouchBistro offer?

TouchBistro has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of TouchBistro?

TouchBistro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does TouchBistro support?

TouchBistro supports the following languages:
English


Q. Does TouchBistro support mobile devices?

TouchBistro supports the following devices:
iPad


Q. Does TouchBistro offer an API?

Yes, TouchBistro has an API available for use.


Q. What other apps does TouchBistro integrate with?

TouchBistro integrates with the following applications:
7shifts, Deliverect, PayPal, Worldpay for Enterprise, Sage Intacct, QuickBooks Online Advanced, Craftable, Square Point of Sale, Square for Retail, Optimum Control, Marketman, Push Operations, MarginEdge, Xero


Q. What level of support does TouchBistro offer?

TouchBistro offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support

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