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IT Management
Ticket management

Top Rated IT Management Software with Ticket management - Page 5

Last updated: May 2026

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Ticket Management

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114 software options

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Wrike

4.4

(2.9K)

1.5K

222

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI powered workflow management platform

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Stay on top of IT management with Wrike's work management. Use custom forms and templates to handle requests, organize IT onboarding, track progress, and manage workloads. Plan projects with Gantt charts and showcase results with built-in reporting.

ConnectWise Automate

4.1

(141)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Endpoint monitoring & automation software for MSPs

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ConnectWise Automate is a remote monitoring and management (RMM) solution designed for MSPs seeking granular control over IT environments. The software provides customizable monitoring, automated patching, and deep automation capabilities that resolve routine issues before users notice them. ConnectWise Automate features AI-assisted scripting, data views for quick environment insights, and background troubleshooting tools that minimize end-user disruption while supporting Windows endpoints.

N-central

4.1

(240)

101

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

On-premise and hosted RMM software for MSPs

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N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

Kaseya VSA

4.0

(206)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

IT systems management software for internal IT and MSPs

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Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory.

ConnectWise PSA

4.1

(274)

112

105

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

PSA tool designed for as-a-service businesses

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ConnectWise PSA (formerly ConnectWise Manage) is a business management platform designed to run technology solution business, connecting everything to allow for superior service delivery, know businesses better, discover full-visibility billing, and handle handoffs without hiccups.

WOTAN Monitoring

(0)

Full-stack visibility & real-time alerts across IT services

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WOTAN Monitoring provides full-stack visibility across IT services with real-time alerts, KPI dashboards, SAP and business process monitoring, along with powerful escalation and reporting tools, ensuring performance, reliability, and compliance.

TIKTING

(0)

TIKTING® Help Desk & Change Management System

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SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

Zenduty

(0)

End-to-end incident management for SRE, DevOps & NOC teams

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Zenduty is an incident management platform that gives you greater control and automation over the incident management lifecycle.

Zenduty centralizes alerts, notifies the right people reliably, and enables them to collaborate, take rapid action and resolve incidents faster.

EuVantage

(0)

Enhance End User Experience with EuVantage

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A SaaS-based intelligent AIOps platform, EuVantage® simplifies the management and delivery of virtual desktops and applications, whether hosted on private or public cloud. It provides unparalleled visibility and adaptive correlation for effective user experience management.

Pyla

(0)

On/offboarding platform for IT teams

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Pyla is a on/offboarding IT platform for SMBs and Mid-caps. It simplifies the management of hardware and software when onboarding, transfer or offboarding employees and partners.

Sygma

(0)

Cloud-based & on-premise platform for IT management.

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Sygma is a cloud-based platform that helps streamline IT service processes with ticketing, time tracking, knowledge management, and online billing for managed services providers (MSPs) and developers. With Sygma's centralized platform, IT teams can efficiently manage tasks, information, and processes, all within a single platform. The software provides access to information from anywhere, at any time, with tools for quick and easy management of IT service-related operations.

FlexxClient

(0)

Digital workspace management solution for IT teams

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FlexxClient is a digital workspace management solution designed for efficient IT support and total observability. It enables enterprises to track, manage, and improve their digital experience while automating common IT tasks to increase efficiency, reduce downtime, and boost productivity. With FlexxClient, organizations can demonstrate their digital health through real-time end-user feedback and observability of workspace performanc

OpsRamp

(0)

IT management software

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OpsRamp is an IT operations management platform that provides AI-driven event and incident management, intelligent automation, and hybrid observability capabilities. It helps modern digital operations teams monitor hybrid IT environments, detect and resolve issues, and ensure compliance policies.

WatchMyDC

(0)

WatchMyDC integrates and automates every process

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WatchMyDC is an IT management tool that includes complex IT infrastructure to enable event-driven communications. WatchMyDC listens from the tools, analyzes every event log, and takes action when needed. It helps with copy/pasting between various tools and applications, automated IT incident management, automated ITSM ticket resolutions, and enterprise schedule management across infrastructures and applications.