Jambo - 2026 Pricing, Features, Reviews & Alternatives

Jambo is a cloud-based stakeholder relationship management (SRM) software designed to streamline how governments and organizations centralize, manage, and report on their engagement and consultation data. Jambo facilitates the tracking and monitoring of communications and interactions with stakeholders, indigenous groups, regulators, communities, and other external parties. Its core functionality includes centralized engagement data, allowing users to consolidate contacts, communication records, meeting notes, issues, and commitments in a single platform for reliable data access, searching, and comprehensive management.

The platform offers detailed interaction logging, accurately capturing all stakeholder touchpoints, such as emails, calls, meetings, and field interactions, with timestamps and metadata to maintain a complete audit trail. Issues and commitments management features enable users to prioritize, assign, and monitor stakeholder concerns and promises, ensuring timely resolution and formal accountability. Integrated reporting tools allow for the generation of regulatory-compliant consultation and project status reports in seconds via built-in templates or configurable filtering.

The Jambo for Outlook Add-In allows users to log emails and calendar events directly into Jambo without leaving Outlook. With the Jambo for Zapier Integration, users can automate data flows and trigger actions between Jambo and thousands of third-party applications, facilitating customized workflow automation. The Jambo for Esri ArcGIS Pro Add-In links spatial data with stakeholder engagement activities. Additionally, a public API provides the ability to integrate Jambo with internal systems, regulatory portals, CRM platforms, and document management solutions.

Built with a security-first approach, Jambo incorporates end-to-end encryption for data at rest and in transit to protect sensitive information. Security features include multi-factor authentication (MFA), role-based access control (RBAC), and support for single sign-on (SSO) protocols such as SAML and OAuth. The platform offers configurable data residency options aligned with GDPR and other regional privacy mandates, as well as continuous audit logging and system monitoring to detect and respond to security incidents promptly. Regular third-party penetration testing and ongoing vulnerability management further ensure system integrity. Jambo’s AI capabilities are designed to safeguard confidential data without training on customer inputs. Combining centralized data management, integrated reporting, extensible integrations, and robust security, Jambo provides a comprehensive SRM solution designed to support transparent and compliant stakeholder engagement across complex projects.