Zapier Pricing, Features, Reviews and Alternatives

Zapier saves me so much time by automating the processes in my business. Having these automations ensures important information doesn’t get lost or missed and takes the pressure off of me to be constantly switched on and transferring information across the various tools I use in my business.

Zapier is more expensive compared to its counterparts and some of its feature e.g. webhooks are only available on paid plans

Zapier allows our small team to automate parts of the organization that saves time and money.

Some features are locked behind higher-tier plans. It's not worth upgrading for us for those features, but I feel like they are superficially locked behind a higher-tier plan. It makes sense to upgrade a plan because of using more inquiries/zaps, but otherwise it's not. Zapier is also only as good as your third party integration (if applicable). Some third party integrations have poor support and so the Zap becomes unreliable.

Automation and implementing flows.

Used it for a few months and then it stopped working.

Zapier enables you to create Zaps step by step. The steps to follow to create an automated workflow - a "zap" as Zapier terms it - are so easy to follow even for a first-time user. At each step of the automation, you get to test if everything is working smoothly before you proceed to the next step. This is very helpful because you get to troubleshoot in real-time as opposed to trying to find the issue after you have deployed your zap and it's not working as correctly.

You cannot collaborate on the professional plan, by adding a team member to the same plan. To do this you need to upgrade to a higher ticket plan of about $300 per month. This is quite expensive when you are just starting out, and you need everyone to work together to move the workload. On the professional plan, you get pretty enough from Zapier, except for adding another user.

Zapier eliminates much of the daily workload, like scheduling meetings and transferring or checking data. Zapier has a free version. It works with almost every app or business software. I think of Zapier as a bridge that also functions as an assistant. Customer support and the Zapier community help with any difficulties you encounter.

Zapier as a whole would benefit from a face-lift and some fine tuning to make it more user friendly. I want more features in the free version or something that's in-between free and premium. There is the concern that the software will malfunction, depending on what you've set to automate this could be disastrous.