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Zapier
4.7
(2.7K)

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Zapier Pricing, Features, Reviews and Alternatives

Zapier product overview

Price starts from

29.99

Per month

Usage Based

What is Zapier?

Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs. Zapier moves info between your web apps automatically, so you can focus on your most important work.

Key benefits of using Zapier

- Easily automate work without writing any code
- Automate repetitive tasks so you can focus on work that matters
- Connect all the software you rely on with 3,000+ ready-to-use integrations
- Anyone can build custom automation solutions in minutes, using the apps they work in every day
- Get 24/7 help from a team of experts who understand small business automation
- Hire an expert to get tailored automations built for you
- Use pre-built workflows from Zapier, our experts, and your coworkers, so you can solve problems fast without reinventing the wheel
- Create custom workflows that fit the way you work, using the apps that are integral to your business
- The most integrations of any automation platform, with dozens of new integrations and improvements added every month
- Automation that happens in the background without your intervention
- Flexible logic features and filters that let you customize your automation so it works exactly the way you need it to.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
FAQs/Forum

Training options

Documentation
Videos
Webinars

Zapier pricing information

Value for money

4.4

/5

2.7K

Starting from

29.99

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zapier features

Functionality

4.6

/5

2.7K

Total features

42

7 categories

Most valued features by users

API
Third Party Integrations
Access Controls/Permissions
Activity Dashboard
Data Import/Export
User Management
Workflow Management
Dashboard

Functionality contenders

Zapier users reviews

Overall Rating

4.7

/5

2.7K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.77/10
Rating distribution

5

4

3

2

1

1.9K

646

84

14

11

Pros
It has been an excellent software for us to use. Our business model is focused on automating as many processes as possible and Zapier is integral to our success.
This is probably the greatest automation program in the whole game. The amount of integrations with other apps is amazing so automating tasks between softwares is incredibly easy.
I have been using Zapier for years now and it has always worked great, their support is very responsive and kind and I would strongly recommend it for small automation projects.
Cons
On going nightmare - ZAPs stop working by themselves, no support and here we have live API system not working.
Of course, the explanation was unclear and so does the Manychat. Both sides would not be able to give me an answer to integrate them which is disappointing.
It sometimes stops without you knowing, and unless you login into the software everyday to check, you wouldn't know if there's an error or it just decided not to run.

Overall rating contenders

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Brynna H.

Marketing assistant

Financial Services, 11-50 employees

Review source

Overall Rating

Great for integrating separate applications

Reviewed 3 years ago

Transcript

Brynna: Hi, my name is Brynna. I am a personal coach in the health and wellness industry, and I give...

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Jennie Z.

Marketing Manager

Internet, 11-50 employees

Review source

Overall Rating

Necessary but confusing

Reviewed 3 years ago

Transcript

Jennie Z.: Hi, I am Jennie and I am the marketing operations manager for an ed tech company. I would...

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Laura H.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zapier's many available integrations are fantastic

Reviewed 8 months ago

My customer relationship management system (CRM), marketing automation platform (MA), and other platforms in our ecosystem may now work together to generate leads. Allows me to be more efficient without imposing unnecessary restrictions.

Pros

It's simple to integrate new tools into an existing process and to transfer data between applications. Do away with human labor by setting up and automating routine tasks. For our company, Zapier really shines when it is used to sift through alias inboxes and deliver just the most pertinent messages to the appropriate people. In general, it has shortened our response and problem-solving times.

Cons

It can experience hiccups and connection drops, necessitating manual reconnection of pieces on occasion. More troubleshooting help would make it better. In the event that, for instance, the sender of an email forgets to delete a space.

NG
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Nate G.

Legal Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zapier Review

Reviewed a month ago

Zapier is a great tool that is very well developed.

Pros

Zapier is clear and simple to use. It requires all of the necessary data fields for a task, while offering additional ones as options. It is easy to use and track down were a task failed because of there history record for each individual Zap. The history feature is one of the primary things that makes Zapiers Low Code so appealing. Zapier highlights in red where the task fail, which removes most of the most difficult aspect of coding, debugging.

Cons

The new tables feature is still very limited. There are several lookup options, and data entry options that would give it more use cases. There is also no way to contact support quickly if you loose access to your account. They have no phone support and all email support takes about 24 hours.

KK
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Karambir K.

Nonprofit Organization Management, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Easy-to-Use Automation and Integration

Reviewed 3 years ago

Two things stand out for me: 1) Most support requests were met with what appeared to be an automated apology that they couldn't resolve my issue. 2) Zapier makes money based on the purchases of an allotment of monthly tasks. Some tasks lack flexibility requiring the use of more tasks than one might imagine. They are always happy to sell you more tasks, but requests for more robust functionality always seemed to be met with a shoulder shrug.

Pros

The feature that met our needs was the ability to respond to an http request in a variety of ways (email, save to spreadsheet being the most common). I am an experienced programmer with over 15 years experience and was happy to have a solution that did not require writing a lot of code. In general the ability to rapidly design and implement a solution for a specific requirement was a big time-saver.

Cons

Unfortunately, some common programming tasks such as creating and writing to a spreadsheet seemed in surmountable. In the end, I chose to manually create the worksheets I projected would be used to eliminate potentially complicated workarounds. Also, there is a limit on the number of levels of logical branching which caused some headaches such that I eventually migrated the functionality to Google Scripts which offers a richer feature-set despite the increase in coding.

JL
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Jennifer L.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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You pretty much are going to need this at some point

Reviewed 2 months ago

I have had some problems but they have always been resolved, I believe the problems are with the software trying to be automated, but there is sometimes not clarity from those people.

Pros

* very thorough amount of products it connects* ability to automate without hiring a developer* ease of business* free tier

Cons

I don't love how the next price up is $30. It felt like a real jump but at that point I needed what was in the $30 tier so I had to go with it.

HB
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Hemal B.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fantastic!

Reviewed 2 months ago
Pros

A few years ago, I started using Zapier to automate both my personal and business tasks. I cannot express how valuable Zapier has been to me. This tool has saved my hours and hours. I have integrated multiple tools such as Email Marketing, Content creation, WordPress, Social Media, and task management, among many others. Its performance is truly impressive. I highly recommend it

Cons

Everything is perfect so far. Support it awesome too.

Zapier FAQs

Q. What type of pricing plans does Zapier offer?

Zapier has the following pricing plans:
Starting from: $29.99/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Zapier?

Zapier has the following typical customers:
Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Zapier support?

Zapier supports the following languages:
English

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Q. Does Zapier offer an API?

Yes, Zapier has an API available for use.

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Q. What other apps does Zapier integrate with?

Zapier integrates with the following applications:
Wufoo, Capsule, HubSpot Marketing Hub, Constant Contact, GitHub, Convo, Adobe Commerce, WooCommerce, PayPal, Todoist, Microsoft OneNote, Dropbox Business, Zoho CRM, Insightly, Jira, Flowdock, Campaign Monitor, UserVoice, Planview AgilePlace, Targetprocess, ActiveCampaign, Quickbase, Formstack Forms, 123FormBuilder, Mailchimp Transactional Email, Teamwork, Pivotal Tracker, Recurly, Google Docs, Knack, Unbounce, OneDrive, Google Workspace, Streak, Trello, Google Drive, Box, Square Point of Sale, Pipedrive, FreshBooks, Pingdom, Buffer, Yammer, Alchemer, Geckoboard, Kanban Tool, WordPress, Freshdesk, Contactually, Twitter/X, Gravity Forms, Help Scout, Stripe, Jotform, Nutshell, Salesforce Sales Cloud, SugarCRM, Harvest, Close, SendGrid, Slack, Toodledo, Microsoft 365, Redbooth, GoTo Meeting, Typeform, Nimble, Basecamp, GetResponse, Microsoft To Do, Zendesk Sell, GoTo Webinar, LinkedIn for Business, Bitbucket, Eventbrite, Zoho Creator, Meta for Business, Quickbooks Online, Clio, Mailgun, Highrise, SurveyMonkey, Keap, Chargebee, Google Calendar, Mailchimp, Twilio, Emma, Wrike, Producteev, Asana, Podio, FreeAgent, Xero, AWeber, Smartsheet, Cyfe, Evernote Teams, Toggl Track, Intercom, BigCommerce, Zoho Invoice, Shopify, Zendesk Suite

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Q. What level of support does Zapier offer?

Zapier offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum

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