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Zapier Pricing, Features, Reviews and Alternatives

Zapier product overview

Price starts from

0

Per month

Flat Rate

What is Zapier?

Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs. Zapier moves info between your web apps automatically, so you can focus on your most important work.

Key benefits of using Zapier

- Easily automate work without writing any code
- Automate repetitive tasks so you can focus on work that matters
- Connect all the software you rely on with 3,000+ ready-to-use integrations
- Anyone can build custom automation solutions in minutes, using the apps they work in every day
- Get 24/7 help from a team of experts who understand small business automation
- Hire an expert to get tailored automations built for you
- Use pre-built workflows from Zapier, our experts, and your coworkers, so you can solve problems fast without reinventing the wheel
- Create custom workflows that fit the way you work, using the apps that are integral to your business
- The most integrations of any automation platform, with dozens of new integrations and improvements added every month
- Automation that happens in the background without your intervention
- Flexible logic features and filters that let you customize your automation so it works exactly the way you need it to.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
FAQs/Forum

Training options

Documentation
Videos
Webinars

Zapier pricing information

Value for money

4.4

/5

2.1K

Starting from

0

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zapier features

Functionality

4.6

/5

2.1K

Total features

42

7 categories

Most valued features by users

API
Access Controls/Permissions
Third Party Integrations
Activity Dashboard
Data Import/Export
Dashboard
Workflow Management
Collaboration Tools

Zapier users reviews

Overall Rating

4.7

/5

2.1K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.82/10
Rating distribution

5

4

3

2

1

1,541

514

63

14

8

Pros
It has been an excellent software for us to use. Our business model is focused on automating as many processes as possible and Zapier is integral to our success.
This is probably the greatest automation program in the whole game. The amount of integrations with other apps is amazing so automating tasks between softwares is incredibly easy.
I have been using Zapier for years now and it has always worked great, their support is very responsive and kind and I would strongly recommend it for small automation projects.
Cons
On going nightmare - ZAPs stop working by themselves, no support and here we have live API system not working.
Of course, the explanation was unclear and so does the Manychat. Both sides would not be able to give me an answer to integrate them which is disappointing.
It sometimes stops without you knowing, and unless you login into the software everyday to check, you wouldn't know if there's an error or it just decided not to run.
Overall Rating

Great for integrating separate applications

Reviewed 2 years ago

Transcript

Brynna: Hi, my name is Brynna. I am a personal coach in the health and wellness industry, and I give...

AvatarImg
AvatarImg

Jennie Z.

Marketing Manager

Internet, 11-50 employees

Review source

Overall Rating

Necessary but confusing

Reviewed 2 years ago

Transcript

Jennie Z.: Hi, I am Jennie and I am the marketing operations manager for an ed tech company. I would...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Links with almost every tool out there

Reviewed 2 months ago

Zapier is my favourite tool for integrating software across my business. It is by far the most simple to set up and has the widest range of integrations on the market

Pros

Zapier saves me so much time by automating the processes in my business. Having these automations ensures important information doesn’t get lost or missed and takes the pressure off of me to be constantly switched on and transferring information across the various tools I use in my business.

Cons

Zapier is more expensive compared to its counterparts and some of its feature e.g. webhooks are only available on paid plans

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zapier helps small teams do more

Reviewed 2 months ago

Stable and well worth it

Pros

Zapier allows our small team to automate parts of the organization that saves time and money.

Cons

Some features are locked behind higher-tier plans. It's not worth upgrading for us for those features, but I feel like they are superficially locked behind a higher-tier plan. It makes sense to upgrade a plan because of using more inquiries/zaps, but otherwise it's not. Zapier is also only as good as your third party integration (if applicable). Some third party integrations have poor support and so the Zap becomes unreliable.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Review

Reviewed 11 days ago

Zapier was good for a few months. Was using it to download pictures/videos from Instragram. Stopped working after a few months. I don't use Zapier anymore however seems compatible with a lot of apps.

Pros

Automation and implementing flows.

Cons

Used it for a few months and then it stopped working.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zapier Review

Reviewed 4 months ago

There are a lot of ways that a solo product developer or a team can benefit from Zapier. When using a lot of tools to build your product, it's important to get them all talking to each other to ensure everything runs smoothly. Zapier makes this possible in such a simplified way, that I don't even need to know how to write code. Zapier was a life-saver for me not only in terms of saving a tonne of time and money but also in keeping everything running smoothly between all the services I deploy for my app.

Pros

Zapier enables you to create Zaps step by step. The steps to follow to create an automated workflow - a "zap" as Zapier terms it - are so easy to follow even for a first-time user. At each step of the automation, you get to test if everything is working smoothly before you proceed to the next step. This is very helpful because you get to troubleshoot in real-time as opposed to trying to find the issue after you have deployed your zap and it's not working as correctly.

Cons

You cannot collaborate on the professional plan, by adding a team member to the same plan. To do this you need to upgrade to a higher ticket plan of about $300 per month. This is quite expensive when you are just starting out, and you need everyone to work together to move the workload. On the professional plan, you get pretty enough from Zapier, except for adding another user.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Integrate and Automate.

Reviewed 13 days ago

I use zapier to create email response lists, schedule meetings online and in person, to send reminders, and to complete tasks that I don't have time for. I prefer using zapier over completing repetitive tasks on my own although the free version has limitations and the paid version may not be accessible to small businesses or startups.

Pros

Zapier eliminates much of the daily workload, like scheduling meetings and transferring or checking data. Zapier has a free version. It works with almost every app or business software. I think of Zapier as a bridge that also functions as an assistant. Customer support and the Zapier community help with any difficulties you encounter.

Cons

Zapier as a whole would benefit from a face-lift and some fine tuning to make it more user friendly. I want more features in the free version or something that's in-between free and premium. There is the concern that the software will malfunction, depending on what you've set to automate this could be disastrous.

Zapier FAQs and common questions

Q. What type of pricing plans does Zapier offer?

Zapier has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Zapier?

Zapier has the following typical customers:
Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Zapier support?

Zapier supports the following languages:
English


Q. Does Zapier offer an API?

Yes, Zapier has an API available for use.


Q. What other apps does Zapier integrate with?

Zapier integrates with the following applications:
Wufoo, Capsule, FogBugz, HubSpot Marketing Hub, Constant Contact, GitHub, Convo, Adobe Commerce, WooCommerce, PayPal, Todoist, Microsoft OneNote, Dropbox Business, Zoho CRM, Insightly, Jira, CA Flowdock, Campaign Monitor, UserVoice, Planview LeanKit, Targetprocess, ActiveCampaign, Quickbase, Formstack Forms, 123FormBuilder, Mailchimp Transactional Email, Teamwork, Pivotal Tracker, Recurly, Google Docs, Knack, Unbounce, OneDrive, Google Workspace, Streak, Trello, Google Drive, Box, Square Point of Sale, Pipedrive, FreshBooks, Pingdom, Buffer, Yammer, Alchemer, Geckoboard, Kanban Tool, WordPress, Freshdesk, Contactually, Twitter, Gravity Forms, Help Scout, Stripe, Jotform, Nutshell, Salesforce Sales Cloud, SugarCRM, Harvest, Close, SendGrid, Slack, Toodledo, Microsoft 365, Redbooth, GoTo Meeting, Typeform, Nimble, Basecamp, GetResponse, Microsoft To Do, Zendesk Sell, GoTo Webinar, LinkedIn for Business, Bitbucket, Eventbrite, Zoho Creator, Meta for Business, Quickbooks Online, Clio, Mailgun, Highrise, SurveyMonkey, Keap, Chargebee, Google Calendar, Mailchimp, Twilio, Emma, Wrike, Producteev, Asana, Podio, FreeAgent, NetSuite SRP, Xero, AWeber, Smartsheet, Cyfe, Evernote Teams, Toggl Track, Intercom, BigCommerce, Zoho Invoice, Shopify, Zendesk


Q. What level of support does Zapier offer?

Zapier offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum

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