Clari Copilot vs Substrata Q

Gong.io

ExecVision

Yesware

Chorus

Jiminny

Second Nature

Compare Clari Copilot and Substrata Q based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Salesforce Sales Cloud

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

HubSpot CRM

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Zoho CRM

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Wingman is a call recording software that packs a punch. It uses the power of AI to automatically record and transcribe every video and audio call on your calendar. It assists sales reps in taking better notes and summarise calls by allowing them to bookmark key moments during the live call.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Archiving & Retention

Assessment Management

Automatic Call Distribution

Calendar Sync

Call Center Management

Call Disposition

Caller ID

Call List Management

Call Monitoring

Call Recording

Call Reporting

Call Routing

Call Tagging

Call Tracking

Call Transcription

Call Transfer

Chatbot

Client Management

Collaboration Tools

Commenting/Notes

Conferencing

Contact Database

Contact Management

Conversation Intelligence

Customer Database

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Management

Document Management

Email Templates

Engagement Tracking

Event Triggered Actions

File Transfer

For iPad Devices

Gamification

Goal Management

Interaction Tracking

Knowledge Management

Lead Management

Learning Management

Learning Paths/Tracks

Multi-Channel Communication

Onboarding

On-Demand Recording

Opportunity Management

Performance Management

Performance Metrics

Pipeline Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Recording

Reporting/Analytics

Reporting & Statistics

Sales Onboarding & Training

Sales Pipeline Management

Sales Reports

Sales Trend Analysis

Scheduled Recording

Search/Filter

Self Service Portal

Task Management

Third-Party Integrations

Training Management

Video Conferencing

By industry, Clari Copilot reviewers are most commonly professionals in computer software (29%). The most frequent use case cited by reviewers is call recording (80%).

Users and use cases

The Clari Copilot integrations most frequently cited by reviewers are: Zoom Workplace (a video conferencing product rated 4.8 out of 5 for its integration with Clari Copilot), HubSpot CRM (a CRM product, 4.8), and Salesforce Sales Cloud (a CRM product, 4.8).

Integrations

Clari Copilot is a call recording solution with key features that include call recording, and more.

Clari Copilot

Web-based

Windows

Accelerator

Enterprise

Global Development Representative

You can use the AI chat box to ask for any part of the conversation which makes it easy to use.

I can review them and see what I did wrong and where I can improve.

It's amazing to see the analysis that it does for every call.

Account Manager

It helps me manage my accounts and quickly set up calls with prospects and clients, making it much easier to close deals faster.

Regional Sales Manager

Love the ability to record calls, give you notes on the call and more importantly when you have a competitor mentioned it brings up a battle card automatically!

Overall, I my experience with wingman has been extremely positive, as evidenced by the following features such as :- Easy to use and navigate- Automatically logs calls, meetings, emails and other activities to create an automated sales record- Comprehensive integration with popular CRM systems - Robust tracking capabilities that allow users to track sales performance across multiple channels - Automated meeting scheduling

Product Marketing Manager

Wingman helps to consolidate this information easily with filtered searches and keywords.

Some of the cons of wingman are the lack of customization and reporting features.

Sales Development Manager

They have great integrations with platforms like Google, Zoom, HubSpot, Microsoft, and others to ensure all sales calls in multiple channels are captured and recorded.

Sales Development Representative

WIngman has allowed us to replay phone calls, listen for details, take notes, and copy and paste long content into our CRM to convey the main points accurately.

Head of Sales Enablement

My favorite feature is having the ability to create game tapes and snipping them directly from the transcript instead of previously using screen recording tech to replay and capture that moment again.

Customer Success Manager

Before using Wingman, the way we analyzed meetings was extremely subpar, especially lengthy hour-long meetings. Since we started using Wingman, we are able to capture better notes, understand and analyze the call better, and more concise action points are derived.

Software Engineer

The call recording feature is a fantastic tool for reviewing calls, seeing talking percentages with clients &  sending the videos to them afterwards if needed.

The tools does a great job of helping us record, analyze and improve the efficiency of the team.

I like that wingman automatically transcribes conversations, allows you to speed up the playback, automatically separates callers based on voice recognition, and allows commenting in the timeline.

I love being able to see the transcription and skim read very quickly to remind myself what was said on a given call, keep my notes updated, share intel on an account with the AE before the demo etc.

Account Executive

My favorite feature is the battle cards that you can save and configure to pop up when certain keywords are mentioned on a call.

It provides a great analysis of customer calls and saves all our information in a central location that is easy to access and review to improve our Customer Success

Technical support specialist

I enjoy the ability to go back and review content. If someone wasn’t able to make a meeting, it makes it easy for them to review the call by audio or transcript.

Senior Performance Marketing Associate

The ability to log into Wingman at any time to hear or track what prospects and customers are saying about our products is extremely useful.

Vice President

I liked the Call recording and transcription feature, I also liked the deal warning it shows with the engagement level of each communication.

Account Executive II

The call recording and screen recording during a demo are great, it is best for those who wanted to use the call for training and quality purposes.

We rely on wingman for sales enablement, pipeline review, and our customers benefit from the note taking bot.

Data Asset Manager

I love the reliability of the transcription service and the ability correctly identify the speaker on calls with many attendees.

All I need to do is jot down keywords and then I can easily search the transcript to find details that I need for follow-ups

Content Strategist

I can review my phone calls without having to spend time exporting or downloading 45+ minute calls like Zoom or Google.  

VP CX and Services

Excellent user experience and sales tracking, we used it for training our team and various other activities and it works like charm.

Director - Demand Generation

Dashboard - Gives us an idea of how many calls were made and we can filter them as per the duration.

Having the ability to listen back, watch back, and see a transcript gives me flexibility for all of my client needs.

Product Manager

Channelizing the participants on the video call, cool slack integration, nice transcribing capabilities

VP of Sales

There is an off-putting announcement regarding the call recording.

Manager, Sales

We keep track of call performance and share links to recordings with our prospects.

The only issues I've had is sometimes wingman doesn't automatically join on my zoom calls right away, and it joins in the middle of the call.

Account Executive 

On the transcripts it sometimes attributes words spoken to the wrong person. If I were to read the transcripts alone I may get confused if I'm an outsider who wasn't on the call.

That might be the biggest feature you cant live without if you are always on Zoom Calls and want to remember a particular part in the call

Accuracy for the transcripts can be higher - The calls load slightly later at times from the dashboard

Senior Customer success manager

Being able to create Battlecards and game tapes on the admin platform is also a huge plus.

Sr Manager of Channel Sales

The call recordings allow for ease of sales coaching and key word tracking.

Even if the name in zoom was changed to "Wingman note-taker" or something like that so we don't have to spend the first few minutes of every call anecdotally talking about what wingman is.

Transcript feature needs a lot of work, as it is hardly working, however it is also hardly used by myself, thus not too impactful.

Business Development, Mid-Market

The call recording & analyzing of the data is great for sales coaching and feedback.

Senior AM

Allows you to setup battle cards or relevant info how you need.

Software Developer

The tool allows automatic recording, and consolidation of our phone calls, google meets, and zoom calls in one place, and treats them the same - a client interaction is presented for each type!

Customer Experience Rep. 

Wingman allows you to truly critique your sales pitching and customer support calls, by ensuring that you have access to full transcriptions and clear highlights of your conversation to break down with your team or by yourself.  

Enterprise Customer Success Team Leader

The ability to create cue cards and have them pop up in the middle of the call with useful information and tracking peers’ performance on key call metrics such as monologue time, talk/listen ratio.

Data & analytics

Theres limited analytical abilities to help reference metrics when coaching a team

sometimes the audio is transcribed as someone else's voice, so it is important to listen to the calls rather than relying on the notes

The fact it has bookmarks during calls - to highlight important moments of what customers say.

There's a feature that allows you to skip to the next speaker or the previous speaker.

Transcription

Reviewers indicate Clari Copilot's call recording capabilities are seamless, reliable, and easy to use, allowing them to capture audio and video from calls automatically without setup. Users report they can review, share, and analyze calls for coaching, sales training, and performance improvement. They highlight integrations with Zoom and other tools, and value the transcription aspect, though some say speaker identification and transcription accuracy could improve. They find Clari Copilot helpful for team collaboration, pipeline management, and referencing discussions. Of the 40 Clari Copilot users who gave detailed accounts of their use of Call Recording, 98% rated this feature as important or highly important.

Call Review

Call Analysis

Battle Cards

Improvements

Prospect Insights

Meeting Automation

Sales Calls

Call Coaching

Inconsistent transcription accuracy

43% of reviewers feel negative about the transcription feature, frequently mentioning issues with accuracy and speaker identification. Some users report that transcripts often misattribute dialogue or fail to capture words correctly, especially with multiple speakers, accents, or non-native English. Reviewers indicate that these inaccuracies can make it difficult to rely on transcripts for detailed review or sharing. Some reviewers find that delays in processing and the inability to handle certain languages or company-specific terms further limit the usefulness of this feature.

Intuitive and streamlined experience

Data Analyst

Has an intuitive user interface, with great visuals.

Sr. Customer Success Manager

Intuitive UI that makes it easy to get up and running on.

100% of reviewers feel positive about the ease of use, highlighting the intuitive user interface and straightforward navigation. Some users report that the product is simple to get started with and requires minimal training. Reviewers indicate that the clear visuals and logical layout make daily tasks more efficient. Some reviewers find that the user-friendly design helps them quickly realize value and integrate the tool into their workflow. Users think the convenience and accessibility reduce friction in their processes, making it a valuable addition to their business operations.

Efficient call review capabilities

Being able to easily review and share calls with my team is invaluable.

100% of reviewers feel positive about the call review features, noting the ability to easily revisit, analyze, and share recorded calls. Some users say reviewing calls helps them provide targeted feedback, improve team performance, and onboard new staff more effectively. Reviewers appreciate features like bookmarking moments, categorizing call sections, and speeding up playback to save time. Some reviewers feel that centralized access to call data and the ability to comment on specific segments enhance collaboration and support ongoing training and sales enablement.

Clari Copilot vs Substrata Q Comparison (2026)

Clari Copilot

Substrata Q

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives