BeyondTrust Remote Support vs RemotePC

TeamViewer

AnyDesk

Splashtop

GoToMyPC

Remote Desktop Manager

LogMeIn Rescue

Compare BeyondTrust Remote Support and RemotePC based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.


Access Controls/Permissions

Access Management

Activity Tracking

Alerts/Escalation

Annotations

Audit Trail

Authentication

Chat/Messaging

Collaboration Tools

Compliance Management

Credential Management

Customizable Branding

File Sharing

File Transfer

Knowledge Base Management

Least Privilege

Multi-Channel Communication

Password Management

Real-Time Chat

Real-Time Notifications

Remote Access/Control

Remote Monitoring & Management

Reporting/Analytics

Role-Based Permissions

Screen Sharing

Secure Data Storage

Self Service Portal

Session Recording

Session Transfer

Surveys & Feedback

Third-Party Integrations

Troubleshooting

Two-Factor Authentication

Unattended Access

User Management

User Session Management

BeyondTrust Remote Support

Android

Linux

Web-based

Windows

iPad

iPhone

Agent

I like that BeyondTrust Remote is secure and can be trusted when we use their product to receive help from our various support companies.

Self  Occupied

It is really good and helpful. It helped me in fixing many devices with its excellent remote access.

Leasing Manager

Bomgar's remote support feature earns high praise from me, as it combines an excellent ease of use with excellent support (the connection itself was unimpeded every time I used it).

for all users

And proven good software for business. It has multi functionalities like secure remote support, customer support, and help desk administration also.

Pharmacist 

I think this is a great service for remote desktops because of the quickness of the staff to respond and the help I get is great.

Personal Banker 

Ve always used Remote Support when learning new things about certain softwares. I love how it’s inexpensive and super user friendly.

Marketing/house Cleaning

Cons from what I heard it was very pricey and some of the teachers reported security breaches which could of messed up all of all information we had in this software. That was a little scary.

Reservation Sales representative

What I like most about the software is that it's easy to share your screen so that you can either give help or receive help when having technical difficulties or issues with your hardware.

Coordinator

There are just some things my arrogant self, who thinks she knows how to do some things she has no business pretending she knows how to do in the setup of some programs, should just not do.

Director, IMIT

This review for Bomgar as part of KACE/Bomgar deployment, seamless integration, excellent and robust deployment and easy to use and administration.

Operations manager 

This was brilliant during covid as it enabled us to still support our learners and help with their issues in a safe way.

Software license manager

All in all the tickets I have worked through this system have been super easy to use and get help from our support teams.

However,  each time I have used this software support tool,  I have found it helpful. They best part about it is that I find it easy to navigate and the chat feature is easy to use.

Program Manager

Once a session was established, using this tool was very simple, seamless and effective. It was like have a desktop support resource sitting with me at my desk.

Security

Price was it a good investment and provide great audio and video.

IT Helpdesk Manager

Incredibly difficult to get off the ground and customer support is poor, often dismissing you with a link to an out of date KB.

Data Analyst

Frequently drops connection during the process of account elevation. Worst remote support software I've ever had to use.

Owner

Easy to integrate into our system. I really enjoy using the software.

BeyondTrust Remote Support screenshot: Remote Support login dashboard

BeyondTrust Remote Support screenshot: Remote Support configuration dashboard

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

A leading software solution for remote access and support with a global user base of over 30+ million, spanning small businesses to major enterprises. Committed to security and performance, Splashtop is ISO certified and aligns with SOC 2 and GDPR standards.

GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices.

Remote Desktop Manager (RDM) centralizes remote connection and credential management in one secure, cross-platform platform. Manage 50+ protocols, enforce role-based access and 2FA, track sessions, and access offline — great for teams or solo users alike.

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose.

Communication Management

Drag & Drop

Event Logs

File Management

Mobile Access

Multiple Monitor Access

Print Management

Real-Time Data

Real-Time Monitoring

Real-Time Updates

Remote Printing

Remote Update/Installation

Screen Recording

Secure Login

Video Conferencing

Whiteboard

RemotePC

From start to finish , contacted helpdesk , super fast reply , purchase was very easy , price was amazing and download and set up was easy.

Operation Manager 

Really good integration and compatible to use with multiple team members. Viewing and sharing files is easy and the design is amazing.

I like that it was an inexpensive way to gain secure access to my clients computers. We use it to access QuickBooks Desktop on our clients computers, so we can do work for them remotely.

Senior Data Engineer

The support is excellent and the customer service team is always available to answer questions and help troubleshoot any issues.

IT/SharePoint Specialist

The installation was very quick, and super straight-forward. It's very easy to set up an always-on connection with the guided installer.

It was a Godsend when I needed to figure out how to remotely access my first client. Especially in this day of COVID, everyone needs to be able to remotely access a computer.

Fund Control

If there was a drawback, I would say the speed, but this is the problem with all remote desktop softwares.

Accounting Specialist

I appreciate that there was a free trial to use for this App.

System Administrator

The presentation of the remote screen, Mac as remote and PC as host, was clear, responsive and uncluttered. I can see it will take a while and some more coaching to fully understand and operate.

byshivam

His feature called realtime chat if you are in team so i will suggest you to use this software this is good software.

I didn't appreciate them and switched to Teamviewer and it was the worst experience EVER. There's no way the Teamviewer reviews are real.

owner

Pro's works great easy to use and connection is simple.

Software easy to install, link to your account on client machines. Also like how cloud backup is integrated into the web panel, can be easily implemented into your setup.

Product Operations Manager 

Compared to teamviewer and go to assist, this software is slightly slow and lags a bit.

Aura Host

It's great if you need to work remotely or need to travel around alot.

Offender ID Technology Coordinator

The cost was very much lower than other similar products. Installation and setup was very easy.

Technical Operations Manager

RemotePC - Increased functionality over Team Viewer at a reduced cost.

Sometimes it seems hard for my clients to use, but I'm going to figure that out.

BeyondTrust Remote Support vs RemotePC Comparison (2026)

BeyondTrust Remote Support

RemotePC

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives