ESET Endpoint Security vs Blackpoint MDR

ManageEngine Endpoint Central

SentinelOne

Symantec Endpoint Security

Endpoint Central is a unified endpoint management and security platform for IT teams, covering patch management, software deployment, remote desktop, MDM, EDR, NGAV, anti-ransomware, private access, and endpoint security across Windows, macOS, Linux, iOS, Android, and Chrome OS.

SentinelOne delivers autonomous cybersecurity powered by AI, enabling real-time prevention, detection, and response to threats across endpoints, cloud workloads, and identity systems—empowering organizations to stay ahead of cyberattacks with speed, visibility, and control.

Viruses can destroy your business in minutes. Symantec Endpoint Security protects it just as fast. Symantec Endpoint Security is a simple, fast, and effective solution that protects against viruses and malware, and sets up in just minutes.

Manager

Their software has kept me at ease in both my personal and business life and they offer strong support for any potential issues that you bring up to them through telephone or e-mail support.

In the computer security category, ESET Endpoint Security offers top-tier cybersecurity for organizations with 250+ employees.

Access Controls/Permissions

Activity Dashboard

Activity Monitoring

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Anomaly/Malware Detection

Anti Spam

Anti Virus

Application Security

Backup and Recovery

Behavioral Analytics

Bot Detection

Bot Mitigation

Cloud Application Security

Cloud Backup

Compliance Management

Compliance Tracking

Continuous Monitoring

Dashboard

Data Security

Device Management

Disaster Recovery

Encryption

Endpoint Management

Endpoint Protection

Event Analysis

Event Tracking

Filtering

Firewalls

For MSPs

Fraud Detection

Incident Management

Intrusion Detection System

IT Asset Management

Monitoring

Network Monitoring

Network Provisioning

Network Security

Patch Management

Policy Management

Prioritization

Projections

Ransomware Protection

Real-Time Data

Real-Time Monitoring

Real-Time Updates

Remediation Management

Remote Access/Control

Remote Support

Reporting/Analytics

Root Cause Analysis

Secure Data Storage

Sensitive Data Identification

Server Monitoring

Threat Intelligence

Threat Protection

Threat Response

Two-Factor Authentication

Uptime Reporting

Virus Definition Update

Vulnerability Protection

Vulnerability Scanning

Web-Application Security

Web Threat Management

Web Traffic Monitoring

Web Traffic Reporting

Whitelisting/Blacklisting

By industry, ESET Endpoint Security reviewers are most commonly professionals in information technology and services (15%). The most frequent use case cited by reviewers is computer security (66%).

Users and use cases

Most reviewers indicate that ESET Endpoint Security delivers strong value for money with comprehensive features and reasonable pricing, especially for small businesses. However, some reviewers feel renewal costs and limited free options reduce affordability for budget-conscious users.

Value for money

ESET Endpoint Security is a computer security program offering key features such as anomaly and malware detection, threat response, real-time monitoring, antivirus protection, and data security, among others.

ESET Endpoint Security

Web-based

Windows

Linux

iPad

iPhone

Android

AVG Antivirus Business Edition

Trellix Endpoint Security

Avast Ultimate Business Security

Norton AntiVirus

WatchGuard Endpoint Security

Intercept X Endpoint

Bitdefender GravityZone

Malwarebytes for Business

OpenText Core Endpoint Protection​

CrowdStrike

AVG Internet Security Business Edition

Avira Antivirus Pro

ESET PROTECT Entry

ESET PROTECT Advanced

ESET PROTECT Complete

Firewall configuration challenges

61% of reviewers feel negative about ESET’s firewall. Users report difficulties with configuring firewall rules and exception settings, often finding the process cumbersome and confusing. Reviewers indicate the firewall sometimes blocks legitimate internal communications, devices, or applications, requiring manual intervention. They mention the default settings can be overly restrictive, leading to connectivity issues. Some users feel the firewall lacks advanced integration with other security tools and note a steep learning curve for policy management. These challenges can disrupt workflows and require additional IT support.

Occasional false detections

45% of reviewers feel negative about ESET’s false positives. Users report that the software sometimes flags safe files or applications as threats, requiring manual review and intervention. Reviewers indicate that these false positives can disrupt workflows and cause unnecessary concern, especially when dealing with known or trusted software. They mention that while not frequent, the need to manage quarantined items or adjust settings adds extra steps to their security routine. Some users note that reporting and accuracy could be improved to reduce these occurrences.

Intrusive and excessive notifications

Product R&D Dirctor

Communication with users is too technical at times and does not tell you much about the nature of a given alert/popup.

55% of reviewers feel negative about ESET’s alerts and notifications. Users report the software generates too many notifications, which can become annoying and disruptive during regular use. Reviewers mention that some alerts are overly technical or difficult to interpret, making it hard to understand the nature of the issue. They say the notification system can be intrusive, with frequent pop-ups and reminders that are not always relevant. Many users feel the process for managing or reducing notifications is not intuitive, leading to unnecessary distractions.

Complex licensing and renewal

Sales Promoter

ESET Endpoint Security one of the disadvantages that it presents is when implementing the licenses, the usage time runs for all licenses;information reports take time.

50% of reviewers feel negative about ESET’s license and purchase process. Users indicate that purchasing, renewing, and managing licenses can be confusing and time-consuming. Reviewers mention difficulties with finding activation keys, transferring licenses to new devices, and understanding the licensing model. They report that the renewal process is not user-friendly and sometimes more expensive than expected, especially for volume or enterprise packages. Many users feel that license management tools are not intuitive, leading to frustration during annual renewals or upgrades.

Recurring technical glitches

Help desk specialist

In a VDI instant clones environment, we've come across numerous glitches in the admin center, mainly with not all user PCs showing up.

Information Technology Engineer

It has presented some problems with some applications, because it stops their execution.

49% of reviewers feel negative about ESET’s bugs and issues. Users report encountering glitches with features like remote administration, compatibility with certain applications, and occasional software crashes. Reviewers mention problems such as duplicate client entries, interference with other programs, and difficulties with updates or configuration. They say troubleshooting these issues often requires manual intervention or technical support. Some users highlight that certain updates or features can introduce new problems, impacting reliability and increasing maintenance efforts.

Seamless background performance

Financial Analyst

ESET works in the background without unnecessary popups and does not slow down the computer.

Senior Product Manager

It uses a low amount of resources and works efficiently in the background without disturbing and interfering in my running programs.

97% of reviewers feel positive about ESET’s background operation. Users indicate the software runs quietly and efficiently without interrupting their workflow or slowing down their computers. Reviewers appreciate that it uses minimal system resources, allowing them to focus on their tasks without distractions or performance drops. They say ESET’s unobtrusive presence means they rarely have to think about it, yet they feel protected at all times. Many users highlight the absence of unnecessary pop-ups and the smooth integration with other applications as significant benefits for daily productivity.

Effortless daily management

96% of reviewers feel positive about ESET’s ease of use. Users think the software is straightforward to install, configure, and operate, requiring little technical knowledge. They report that daily tasks such as updates, scans, and general management are simple and quick to perform. Reviewers appreciate that ESET’s intuitive design makes it accessible for both individuals and businesses, reducing the learning curve and saving time. Many users mention that the product’s simplicity helps them stay protected without needing to constantly monitor or adjust settings.

Intuitive and clean design

Cybersecurity specialist

I like the user-friendly interface of Eset Endpoint Security, its super easy to find any option you are looking for.

84% of reviewers feel positive about ESET’s user interface. Users report the interface is clear, modern, and easy to navigate, making it accessible for both novice and advanced users. They appreciate the logical layout, visually appealing design, and the ability to quickly find and manage features. Reviewers indicate that the interface’s simplicity helps streamline tasks and reduces confusion, while still offering advanced options for those who need them. Many users mention that the friendly UI enhances their overall experience with the software.

Robust feature set

System Administrator 

82% of reviewers feel positive about ESET’s features. Users appreciate the wide range of tools available, including strong antivirus protection, customizable reporting, automation options, and lightweight performance. They mention that features like Wi-Fi protection, popup blocking, and remote administration are particularly useful for both individuals and businesses. Reviewers say the software’s small system footprint and practical functionality make it a reliable choice for ongoing security needs. Many highlight the convenience of having multiple essential security functions integrated into one solution.

Comprehensive security suite

Civil Engineer

Eset provides best protection to your PC by its file protection, network protection etc.

91% of reviewers feel positive about ESET’s security and access control. Reviewers indicate the software provides robust, multi-layered protection for endpoints, networks, and sensitive data. They value features like device control, encryption, and centralized management, which help secure business environments and personal devices alike. Users say ESET’s consistent updates and customizable security policies allow them to address diverse threats and regulatory needs. Many highlight the peace of mind gained from effective malware defense, web protection, and minimal impact on system performance.

Data Associate

Features like vulnerability remediation, next-gen antivirus, browser security, remote desktop management, endpoint security and Identity and access management are quite beneficial to me.

One needs to create policies to allow RDP via VPN.

Commercial manager

Eset is probably a good entry level.its good for ilder pcs .it does not use much resources which helps.

They were very helpful in setting up the console and creating all of the policies that were needed.

Digital Content Manager

No significant negatives to report - start up scans can cause slowdown in older tech, but that's to be expected and I've dealt with much more memory intensive / disruptive security software.

For many years, we had been looking for a solution that integrates seamlessly with existing infrastructure and offer robust threat detection capabilities.

This is not a program that can be installed and walk away.

Low impact to the endpoint being protected and always independently reviewed as one of the best products in terms of protecting against spam, false positives and phishing attacks

Web Developer and the Business Owner

Setting up ESET and customizing its security features requires deeper understanding of how endpoint protection works. Although the default settings offer reliable security, you might need an expert to ensure the devices are safe especially if you deal with sensitive data.

Receptionist/ Accounts Clerk

You can check the security status and customize the settings easily especially if you have basic understanding of the function of each security feature.

Comes with AI powered insights and customizable dashboard.

Owner

There is an extensive amount of configuration settings covering any setup you could imagine.

Robust and reliable security suite for protection against a wide range of threats.  

The only challenge I have seen is that new users may find it challenging to get accustomed to all the features which should improve with time.

In that time as an MSP, we have had no customer suffering any of the many threats that EST protects against.

Digital News Coordinator

It protects our systems against malware, viruses, spyware and other malicious programs and sends alerts on time.

Senior Full-Stack Engineer

It is quite up-to-date making it perfect for fighting latest cyber threats.

It monitors devices and blocks threats quickly and warns you when you are about to download malicious programs or access dangerous files.

Sys Admin

The online portal allows you to remove old devices very efficiently so you do not overuse licenses.

Tender engineer

Although new features are being added, traditional antivirus

Web Designer and Content Creator

Even if it lacks VPN, it offers reliable security to prevent attacks from viruses and other malicious programs.

Head of digital marketing

We use Eset in order to protect every aspect of our company's network, computer's etc. and it is very useful

IT Director

Good experience, very diverse set of features, but in the end was too complicated and expensive for our final decision.

It took me weeks to get it completely off of my laptop

University teacher

It slows down some computational processes, mainly the startup, since it must always be activated while the computer is on.

IT Engineer

Good price point compared to other products but I have been left wanting as I have had a few issue with Eset

Senior Assistant

DON'T WORRY ABOUT THAT IF YOU HAVE ESET ON YOUR ENDPOINT DEVICES. If you are looking for something that provides the protection for your non living beings, just try it and be happy.

Little if no complaints from users, and despite the "cons" listed, it is still a good product

Accounts Officer

It protects devices from threats such as viruses, malware, and phishing.

quality control 

The software is Used bouth in mobile device and desktop computer and 5he synchronization is established between the devices, mekes it Smart and useful where ever I am.

IT Manager

Distributing the agent and applications to my endpoints using Active Directory was fairly tricky but once set up just works.

A friend introduced me to ESET and my problem was solved.

Antivirus software is non-negotiable, so anything that makes it easier to manage across a network is welcome.

Senior Software Development Engineer

This program in google served us more as an antispam program, from the eset franchise of a lifetime, in antivirus programs, I know it as a good virus protector, in that sense it was not very good for us as an endpoint but it is very fast by protecting us from incidental or malicious spam trying to break into the network.

It shows very few alerts or pop-ups and does not cause the computers to slow down.

Computer Scientist

It provides real-time scanning, proactive threat detection, and automatic updates to keep your systems secure.

Student

Some of it's drawbacks are it's limited web filtering, licensing model, and complex configuration which can confuse new and unexperienced users

ESET Endpoint Security vs Blackpoint MDR Comparison (2026)

ESET Endpoint Security

Blackpoint MDR

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives