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Fully managed integrated defense system.

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Blackpoint MDR Pricing, Features, Reviews and Alternatives

Blackpoint MDR FAQs

Q. What type of pricing plans does Blackpoint MDR offer?

Blackpoint MDR has the following pricing plans:
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Blackpoint MDR?

Blackpoint MDR has the following typical customers:
Mid Size Business, Small Business


Q. What languages does Blackpoint MDR support?

Blackpoint MDR supports the following languages:
Arabic, English, French, Spanish


Q. Does Blackpoint MDR offer an API?

No, Blackpoint MDR does not have an API available.


Q. What level of support does Blackpoint MDR offer?

Blackpoint MDR offers the following support options:
Knowledge Base, 24/7 (Live rep), Chat, Email/Help Desk, Phone Support, FAQs/Forum

Blackpoint MDR product overview

What is Blackpoint MDR?

Blackpoint MDR provides advanced cyber protection through a fully managed integrated ecosystem of services with intuitive capabilities that streamline security. Blackpoint MDR technology is purpose-built to provide an agile response to attacks, offering continuous visibility and protection across an ever-changing attack surface.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
24/7 (Live rep)
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Webinars
Documentation
Videos

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Pricing range

Starting from

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Free plan
Free trial
Pricing range
Ease of use
Value for money
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Blackpoint MDR pricing information

Value for money

4.5

/5

34

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Blackpoint MDR features

Functionality

4.5

/5

34

Total features

28

4 categories

Most valued features by users

Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Reporting/Analytics
Monitoring
Vulnerability Scanning
Activity Monitoring

Functionality contenders

Blackpoint MDR users reviews

Overall Rating

4.8

/5

34

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.12/10
Rating distribution

5

4

3

2

1

28

5

1

0

0

Pros
The team at Blackpoint is second to none. They are super responsive and helpful in analyzing threats and helping our clients stay secure.
It has been an excellent experience and the team is very knowledgeable and responsive.
Excellent experience working with the team at Blackpoint, their SOC is outstanding.
Cons
The cost of a breach and data loss is much higher.
I have noticed agent software triggering high CPU on some Windows Terminal servers. Also noticed that Dashboard has integration problems with Bitdefender Dashboard.
The lack of integration among all product sets into the UI.

Overall rating contenders

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Matt K.

Computer & Network Security, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cyber Peace of Mind at a reasonable price backed by an incredible team.

Reviewed 3 years ago

We recently rated all of our vendors. Blackpoint MDR took top marks in all categories, from providing the value they promised to customer service. There is not a company I can recommend more highly.

Pros

Blackpoint Cyber gives me complete peace of mind when it comes to Cyber Security. Their unique approach to Managed Detection and Response provides me with a competitive edge. I rest easy knowing that my systems are being monitored for the tradecraft that cyber criminals deploy to infiltrate, enumerate, and attack your networks. This keeps attacks from spreading.

Cons

I really have nothing I dislike about the software.

Vendor response

Dear Matt, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business. I'm so glad you have chosen to use our cybersecurity product and you have trusted us to keep your customers safe from attacks! Blackpoint Cyber Team

TB
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Terrence B.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Blackpoint is a critical component in your cybersecurity stack

Reviewed 3 years ago

Our overall experience with Blackpoint is very positive. The sales process is not pressured. The onboarding process is well proven. The actual service had been of great use to our clients in keeping their businesses running smoothly.

Pros

The software was easy to install. Getting up and running was a breeze. Their support was very helpful.

Cons

Really, the only thing we would like to see is a better price point store of our clients can deploy it.

NB
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Nate B.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MDR Review

Reviewed 3 years ago
Pros

Response time and quick remediation techniques

Cons

False positives even after notifying SOC of previous False positive

MJ
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Mike J.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Solid product that does what it says it will

Reviewed 3 years ago

We needed another layer of protection to find threats before they entered our networks. Blackpoint provided this layer and does a fine job making you aware of any anomalies or potential bad actors before they even have a chance to enter the network, and it also finds the one that squeaked by. We deployed it to several hundred endpoints and it did exactly what they said it would. It found potential problems and real problems, and resolved them in the way we requested.

Pros

I like the small footprint on endpoints. I like the clear and logical way information is provided through the web console.

Cons

I wish the endpoint agent had a UI to interact with.

CE
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Calvin E.

Computer & Network Security, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Next-Gen MDR

Reviewed 3 years ago

If you are looking for real-time MDR services, not just looking to check a compliance checkbox, this is the solution for you. Powerful and capable team help give you piece of mind, knowing they have eyes on your network.

Pros

The ability to see attack methods, in real-time and their ability to stop malicious behaviour in their tracks.

Cons

There is several products that we have in our stack that are not integrated today. WatchGuard/Panda EDR, WatchGuard Cloud, Nable RMM, and the ability to view North/South traffic within the environment.

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