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ESET Endpoint Security vs ConnectWise SIEM Comparison

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Overview

Category Leaders

ESET Endpoint Security is a network monitoring solution, which helps businesses manage processes for detecting threats, blocking...

ConnectWise SIEM is a threat detection and response management software designed to help enterprises create, launch, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

275

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

1.1K

5

4

3

2

1

826

248

54

8

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

44

5

4

3

2

1

30

11

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

This is most important - they are continually improving their SW to be best on market and help their customer. They do their business very well - so we may do our safe and protected.
The antivirus solution from ESET is currently the best on the market. It is more expensive, but you get perfect protection for your money.
I feel better knowing it's running. Has great features as well to make me more protected and backed up.

Pros

The integration with a lot of the core services we use made this a clear winner when reviewing. The ongoing communication from the team allows us to be confident in how the product is working.
The Perch team has been fantastic with helping us get setup with our SIEM solution. Questions were answered promptly, and issues handled and taken care of.
Great benefits with insight into information we would not have had otherwise. Great team and the desire to provide excellent customer service.

Cons

It didn't seem to help us against modern threats and anomously and machine learning threats. Deep dive into process trees was missing.
Occasionally we will have a problem with security updates in Outlook. This can cause the Outlook plugin to not start.
The licensed to purchase this software is a bit troubling. It does give your license keys.

Cons

We failed an audit because didn't provide the raw logs for the duration that we needed it. Perch is a simple basic alerting that sometimes fails to alert.
The only con is that it's too bad we need a service such as this.
For a novice to perchybana, custom searches can be difficult.
  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features69
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • Anti Spam
  • Anti Virus
  • Application Security
  • Audit Management
  • Audit Trail
  • Backup Log
  • Backup and Recovery
  • Behavioral Analytics
  • Bot Detection
  • Bot Mitigation
  • Cloud Application Security
  • Cloud Backup
  • Compliance Management
  • Compliance Tracking
  • Continuous Backup
  • Continuous Monitoring
  • Dashboard
  • Data Security
  • Device Management
  • Differential Backup
  • Disaster Recovery
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Event Analysis
  • Event Logs
  • Event Tracking
  • Firewalls
  • For MSPs
  • Fraud Detection
  • HIPAA Compliant
  • IT Asset Management
  • IT Reporting
  • Incident Management
  • Intrusion Detection System
  • Issue Management
  • Local Server Options
  • Log Management
  • Monitoring
  • Network Monitoring
  • Network Provisioning
  • PCI Compliance
  • Policy Management
  • Prioritization
  • Real Time Data
  • Real-Time Monitoring
  • Real-Time Updates
  • Remediation Management
  • Remote Server Options
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Root Cause Analysis
  • Secure Data Storage
  • Security Auditing
  • Sensitive Data Identification
  • Server Monitoring
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Protection
  • Threat Response
  • Two-Factor Authentication
  • Uptime Reporting
  • VM Backup
  • VPN
  • Virus Definition Update
  • Visual Analytics
  • Vulnerability Protection
  • Vulnerability Scanning
  • Web Access/Restoration
  • Web Threat Management
  • Web Traffic Monitoring
  • Web Traffic Reporting
  • Web-Application Security
  • Whitelisting/Blacklisting
  • Total features32
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • Anti Spam
  • Anti Virus
  • Application Security
  • Audit Management
  • Audit Trail
  • Backup Log
  • Backup and Recovery
  • Behavioral Analytics
  • Bot Detection
  • Bot Mitigation
  • Cloud Application Security
  • Cloud Backup
  • Compliance Management
  • Compliance Tracking
  • Continuous Backup
  • Continuous Monitoring
  • Dashboard
  • Data Security
  • Device Management
  • Differential Backup
  • Disaster Recovery
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Event Analysis
  • Event Logs
  • Event Tracking
  • Firewalls
  • For MSPs
  • Fraud Detection
  • HIPAA Compliant
  • IT Asset Management
  • IT Reporting
  • Incident Management
  • Intrusion Detection System
  • Issue Management
  • Local Server Options
  • Log Management
  • Monitoring
  • Network Monitoring
  • Network Provisioning
  • PCI Compliance
  • Policy Management
  • Prioritization
  • Real Time Data
  • Real-Time Monitoring
  • Real-Time Updates
  • Remediation Management
  • Remote Server Options
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Root Cause Analysis
  • Secure Data Storage
  • Security Auditing
  • Sensitive Data Identification
  • Server Monitoring
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Protection
  • Threat Response
  • Two-Factor Authentication
  • Uptime Reporting
  • VM Backup
  • VPN
  • Virus Definition Update
  • Visual Analytics
  • Vulnerability Protection
  • Vulnerability Scanning
  • Web Access/Restoration
  • Web Threat Management
  • Web Traffic Monitoring
  • Web Traffic Reporting
  • Web-Application Security
  • Whitelisting/Blacklisting

Integrations

  • Total integrations12
  • Azure Active Directory
  • Blumira
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • OneLogin
  • PagerDuty
  • ServiceNow
  • Slack
  • Splunk Enterprise
  • WordPress
  • Zendesk Suite
  • Total integrations21
  • Azure Active Directory
  • Blumira
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Cloud
  • Google Workspace
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • OneLogin
  • PagerDuty
  • ServiceNow
  • Slack
  • Splunk Enterprise
  • WordPress
  • Zendesk Suite

User reviews that mention these apps

BC
AvatarImg

Bill C.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ConnectWise SIEM logo

ConnectWise SIEM

Easy to consume SIEM

Reviewed 3 years ago

Perch has a very tight community and clearly built by people with great security experience.

Pros

This SIEM was easy to use as a MSP, allows for multitenancy.

Cons

The product is built on Elastic, which is very powerful, but has a learning curve for searches.

KH
AvatarImg

Kevin H.

Financial Services, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ConnectWise SIEM logo

ConnectWise SIEM

Threat Intelligence

Reviewed 3 years ago

Perch Security provided an easy way to ingest threat intelligence and also share threat intel with other FSISAC members without additional overhead.

Pros

The integration with O365 has been a big benefit as a way to easily get information in one location. The setup process was extremely easy as well.

Cons

We utilize Broadcom SEP (Symantec A/V) and would've liked to see an integration with Symantec's suite of products.

TS
AvatarImg

Tyler S.

Information Technology and Services, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ConnectWise SIEM logo

ConnectWise SIEM

Perch Security

Reviewed 3 years ago

100% positive. No issues with price, no issues with their service, and the clients we deploy it on appreciate the additional insight to their security.

Pros

Honestly the entire SOC team in Houston is the best part of about working with Perch. Any questions are quickly answered, any events found are quickly visible / communicated, and the integrations with our systems were seemless.

Cons

I dont know if its a really a con, but the small learning curve would be it. However Perch was helpful through all the onboarding and calls to ensure it was the best it could be.

JK
AvatarImg

John K.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ConnectWise SIEM logo

ConnectWise SIEM

Perch Review from Managed Service Provider

Reviewed 3 years ago

Support team is with us every step of the way. Very happy with the overall product and the value it delivers.

Pros

We like that we have the ability to view security events and escalation across all clients. The deployment is straight forward and this easily integrates with our existing tools.

Cons

New features are usually buggy. They get worked out over time. We are struggling with a version that will run in the Microsoft Cloud.

JW
AvatarImg

Jonathan W.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ConnectWise SIEM logo

ConnectWise SIEM

Perch - Very Useful Tool

Reviewed 3 years ago
Pros

Easy to use software, integrates with all of our systems which makes it the single pane of glass we were looking for. Has assisted us with our clients and located previously unseen security issues which has lead to greater trust with our client base.

Cons

Sometimes links don't take you to the correct alert, which can cause confusion. Physical sensors can go offline which is troublesome given the remote nature of all employees.

KH
AvatarImg

Keith H.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ConnectWise SIEM logo

ConnectWise SIEM

Great Solution for SIEM and SOC for a Small or Mid-Market company serious about security

Reviewed 3 years ago

It has been a great tool internally, and gives us a level of confidence that we certainly did not have before.

Pros

The hardest part of implementing most SIEM's is building the SOC - Security Operations Center/the people who monitor the software so that you actually get he value from the investment. Perch solves this problem for companies so that they don't have to hire people, train them, and then manage and keep them. Instant value.

Cons

I wish this tool had a better way to scale to large and enterprise accounts. I see this getting expensive for large companies.

LG
AvatarImg

Luke G.

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

ConnectWise SIEM logo

ConnectWise SIEM

Perch for MSSPs

Reviewed 3 years ago

I have spent 100's of hours navigating, administrating, and configuring both the NDR and SIEM functions of this solution and overall I would say that it is exceptional in the NDR aspects but a little lacking in the SIEM aspects.

Pros

The community aspect. All SIEM resources, threat intel, suppression notes, alert comments, can be shared globally or restricted to your desired level. Additionally, this solution seamlessly combines NDR and SIEM into one slick easy to use and navigate solution portal. This makes life as a security professional monitoring and administrating this solution much easier than alternatively having to navigate and correlate information from two separate solutions.

Cons

The lack of developer support. This solution has what feels like infinite potential. However, that infinite potential feels squandered due to the lack of developer support and action. Feature requests often go unnoticed. Core functionality bugs are landmines for new users that do not know how to navigate them effectively.

Vendor response

Hi Luke, We'd love to talk to you about developer support and tools to help you get the most out of Perch. When you're available, please send us an email at hello@perchsecurity.com and we can set up a time to talk with one of our developers directly. Thank you!

JC
AvatarImg

Jose C.

Information Technology and Services, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ConnectWise SIEM logo

ConnectWise SIEM

Great Product !

Reviewed 3 years ago

It has been a very positive experience. The Perch team has taken their time to show us the demo, take our calls and answer all emails. It inspires confidence in the purchase of the product.

Pros

We love that it integrates with CW Manage is a huge plus. This enables us to have our team trained with greater ease. The Perch team is very experienced, take their time in getting everything setup and very responsive to communications. Perch is a perfect compliment to our services as it provides the SOC portion to security and their team then works with ours to get our customers taken care of.

Cons

At this time we have not had any items that either I or the team have come across that would be considered cons.