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Threat detection and response management software
ConnectWise SIEM Pricing, Features, Reviews and Alternatives
ConnectWise SIEM product overview
What is ConnectWise SIEM?
ConnectWise SIEM (formerly Perch) is a threat detection and response management software designed to help enterprises create, launch, and manage cybersecurity programs. The platform enables organizations to identify potential threats and malicious activities across networks and connected devices via a unified portal.
Key benefits of using ConnectWise SIEM
Typical customers
Platforms supported
Support options
Training options
ConnectWise SIEM pricing information
Value for money
4.5
/5
43
Starting from
10
/user
Per month
Pricing options
Value for money contenders
ConnectWise SIEM features
Functionality
4.4
/5
43
Total features
33
12 categories
Most valued features by users
Functionality contenders
ConnectWise SIEM users reviews
Overall Rating
4.6
/5
43
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.84/10
29
11
3
0
0
Overall rating contenders
Joe C.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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From the moment we have started working with Perch, they have been at the top of our list of vendors.
Ease of sales with account managers Ease of set up and configuration Continual development of API
No - nothing that can come to mind, they have been very easy to work with
Karl B.
Computer & Network Security, 11-50 employees
Used daily for 2+ years
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A really great team, easy to get a hold of and really a big part of helping us stop the bad guys in our customers. We have multiple success stories from this product where a significant crisis was stopped before it became a crisis. Also, it is very reasonably priced. This has made it easier for us to approach even our smaller customer. Lastly, we use the product to help us protect and detect our own network.
The product is comprehensive. It touches the network, the individual hosts and cloud based resources. It all aggregates into a very flexible and feature rich SIEM or SIEM like tool that helps us really figure out what is going on.
When we first engaged with Perch they had not yet completed some key integrations. Those have been completed now. I can't really think of a current limitation that we wish were better. We are very happy with the product.
Rob P.
Computer Networking, 51-200 employees
Used daily for 6-12 months
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Perch is very good at selling its product but it doesn't deliver on its promise. It's not a true log mangaement or SIEM. Their SOC is more of a Support than anything else. They are too junior
pricing is very attractive at first but then it adds up very quickly. It doesn't scale very well.
Log retention is a problem. We failed an audit because didn't provide the raw logs for the duration that we needed it. Perch is a simple basic alerting that sometimes fails to alert.
Chris L.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
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The people at Perch from the top to the bottom are great. If you run into issues, have questions, or just need some advice, they are there for you. Also, their SOC is based in Houston on USA soil which is important to many when you have someone watching your back from a cyber perspective.
The Perch solution has a very community-esque feel. Users of Perch love it and are not afraid to support one another, share tips, tricks, customizations, etc. This collaboration and feedback is also present within Perch and the improvements that are made to the product it reflect the users' requests and needs.
This is a product where the more one puts into it, the one gets out of it. It is no magic system out of the box per se. This is not really Perch's fault, but to the layperson, one could thing that.
Matt A.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
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I have used and sold Splunk before and Splunk is very intuitive to use from the end user perspective. Perch requires more knowledge of query languages to dig some of the information out that I want to see. On the administrative side of things Perch is far easier to implement than Splunk and does not require a dedicated engineering staff to maintain.
Easy of implementation and the setup of the appliances at each location is great. The web portal reduces our overhead and maintenance cost.
Query of information via Perchbana needs to be segmented by client sites.
ConnectWise SIEM FAQs
ConnectWise SIEM has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
Q. Who are the typical users of ConnectWise SIEM?
Q. What languages does ConnectWise SIEM support?
Q. What other apps does ConnectWise SIEM integrate with?
ConnectWise SIEM integrates with the following applications:
AWS CloudTrail, Cisco Meraki, Webroot DNS Protection, ConnectWise Control, Carbon Black Cloud Workload, Bitdefender GravityZone, Microsoft Teams, Freshdesk, Okta, Slack, Microsoft 365, ConnectWise PSA, ServiceNow, ConnectWise Automate, Webroot Business Endpoint Protection, Mailgun, Auth0, SentinelOne
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