Jamf Pro vs Jamf Connect

ManageEngine Mobile Device Manager Plus

ManageEngine Endpoint Central

AI-powered platform that unifies identity, endpoints, and compliance—giving IT teams time and control back.

ManageEngine Mobile Device Manager Plus is easy to deploy and secures thousands of mobile devices within your organization.

Endpoint Central (formerly Desktop Central) from ManageEngine is an integrated desktop & mobile device management application that enables the centralized management of desktops, servers, laptops, tablets & smartphones.

Jamf Pro is a comprehensive mobile device management tool for IT pros to manage, deploy and secure their Macs, iPads, iPhones and Apple TVs.

Configuration Management

Deployment Management

Automatic User/Device Recognition

Patch Management

Compliance Management

Inventory Management

Remote Access/Control

Data Management

Reviewers indicate Jamf Pro’s robust features and time savings can justify its higher price for some, and some users say ongoing improvements make the investment worthwhile. However, some reviewers find costs and mandatory training fees restrictive.

Value for money

By industry, Jamf Pro reviewers are most commonly professionals in education management (24%). The most frequent use case for Jamf Pro cited by reviewers is mobile device management (71%).

Jamf Pro

Web-based

iPhone

iPad

Windows

iOS, iPadOS & tvOS

 macOS

ICT Architectures and Operations Director

The user interface feels dated and "click-heavy," and the premium price tag is becoming harder to justify against modern, all-in-one competitors.

Senior IT Engineer

It offers all sorts of controls and streamlines deployment of Configuration Profiles or Policies.

Manager

We use Jamf at our company to help manage all of our Apple devices, specifically Macbooks.

Senior Desktop and AV Technician

Jamf has enabled us to manage out fleet of staff and student Macs with ease, offering super support for day-1 features every year, and smoothing out all sorts of device restriction/interaction scenarios, along with app deployment

Lead Product and Design Manager

I'm writing this as my coffee gets cold, I'll keep it short, it's nice to see that the support team has an idea of what they're doing, they were helpful in resolving a connectivity problem I had been dealing with.

Computer Support Technician

The deployment of configuration profiles and custom enrollments is extremely useful.

Director of Plumbing

Doesn't always want to connect to the device and push the updates as needed or connect with adding new devices.

Some part of the interface are a bit dated and lacks flexibility.

Help Desk Manager

It makes it almost impossible to be an admin of the platform without a certification or some background in dev work.

It made setup of new devices much easier and updating of existing devices easy as well.

Specifically deployment of custom enrollment profiles was great.

Tech Support

We had to use other product for windows and chromebooks.

IT and Process Manager

Customer support needs ages to answer and if they do they refer you to some random article.

I liked the feature set and full range of capabilities when it came to device management.

This isn't really a problem with Jamf, it just that we had to use several MDM suites

HR Coordinator

Some of the setup and integration was a bit tricky.

Security Specialist

Being Apple centric, on the other hand, even if it allows this full compatibilty makes it not always adoptable in any company, which may have not only apple devices in its environment.

The interface was a little clunky at the start, and we had some teething issues with device connectivity, but these issues have all gone away in recent times.

Administrator

You can do more and specific things for the iOS Devices.

IT Support Engineer

They have great Device Management, and seem to be a good value for money.

The software provided a centralized platform for managing and securing Apple devices, making it easy to deploy, configure, and monitor devices at scale.

It has a user-friendly interface, allowing to understand quickly what is the status of the device environment.

The platform offered extensive device management features and provided granular control over configurations, security policies, and app deployment.

It has a fast communication with teh device.

I like how easy it is to onboard a new computer through JAMF.

Desktop Support Engineer

Compared to other MDM systems our company has leveraged over the years, JAMF is definitely the only MDM system for Apple devices!

As a healthcare organization, JAMF allows us to not only stay secure, but also to stay mobile!

The interface could be more intuitive, and some functions are not as streamlined as we'd like.

NOC Manager

I have become a certified user and use it on a daily basis to manage our Macs.

Developer

The interface can be overwhelming for new users and requires time to get used to.

It is a good service for us, and it has worked well.

IT Technician

It was a really good experience being able to use Jamf for my MDM devices.

Owner

The platform also facilitates easy enforcement of IT policies, making it a suitable choice for companies striving to ensure compliance with their policies.

The ease of use and robust features make managing our Apple devices efficient.

The centralized management capabilities and automation tools contributed to improved efficiency and enhanced device security.

Desktop Support Supervisor

Device enrollment, app deployment and updates is very simple. If I encounter an issue, the customer service is also very exceptional.

Endpoint Technician

I like how it allows us to view which machines are in need of updates, what updates crashed, as well as the ability to manage machine inventory.

Technical Support engineer

Support team is so knowledgeable and helpful with instant responses.

We only use for iPads and Apple TV's and I am easily able to manage there without any major issues.

Technical Support Manager

Deployment of Jamf Pro finally gave us visibility of IT assets that had previously been categorized as ghost IT.

User experience is pretty dated at this point, which can be a bit of a barrier to usage outside of IT teams.

Really the only two dislikes I have is the apps not updating with me forcing the update and the price.

IT Security Manager

I appreciated Jamf Pro's user-friendly interface and robust features that streamlined device management.

info tech support consultant

lots of overhead and training is necessary but as you get more training these cons disappear before your eys.

IT Support Specialist

It's extremely expensive for the Pro version and technically isn't an all in one solution, because if you have non apple devices in your organization which you need to manage (which is most certainly the case), you'll need to use another MDM system.

Director of Educational Technology

It is the easiest app for us to manage our ipads and can troubleshoot them, update them, push apps out to them etc.

IT Manager

Great real-time dashboards about every needed aspect for the whole Apple device inventory at a glance made it convenient to decide easily about the future projects.

Network Technician

Wonderful user interface makes it easy to manage and deploy apps to devices, setup configuration profiles, and organize your inventory.

This really helps us ensure Apple devices can easily integrate in our Microsoft Active Directory Domain.

Device Management

User Interface

Deployment

Mac Management

Customer Support

Pricing

Admin Management

Bugs and Issues

Integrations

Recurring bugs and troubleshooting challenges

70% of reviewers feel negative about Jamf’s bugs and issues. Some users report encountering persistent bugs, compatibility problems, and confusing error messages that can disrupt workflows. Reviewers indicate that troubleshooting can be time-consuming, often requiring tedious workarounds or searching through community forums for solutions. They mention that support for resolving unique or complex issues is sometimes inconsistent, and that balancing new feature releases with bug fixes can be problematic. Users feel that a lack of comprehensive documentation or proactive communication about known issues can make it harder to identify and resolve problems quickly.

High cost and upfront expenses

51% of reviewers feel negative about Jamf’s pricing. Reviewers say the software is expensive compared to competitors, with high per-device costs and significant upfront fees for mandatory training. Some users mention that the price can be prohibitive for small organizations or those with limited budgets. They feel that ongoing costs for certifications and maintenance add to the financial burden. Reviewers indicate that while the value may justify the expense for some, the overall pricing structure can be a barrier to adoption and continued use, especially in cost-sensitive environments.

Robust Apple ecosystem integrations

Director of Technology

The way it integrates with Apple systems like DEP and VPP make it a truly unique product.

95% of reviewers feel positive about Jamf’s integrations. Users say the product integrates seamlessly with Apple’s Device Enrollment Program, Volume Purchase Program, and Apple School Manager, streamlining device setup and management. Reviewers highlight the flexible API and compatibility with third-party tools, which they find useful for automation and custom workflows. They report that integration with Active Directory and other systems simplifies user and device management. Some reviewers note that Jamf’s focus on Apple products ensures deeper, more reliable integration compared to multi-platform solutions, making it easier to maintain and scale Apple environments.

Active and knowledgeable user community

Support Engineer

The community forums are extensive and helpful.

100% of reviewers feel positive about Jamf’s community support. Reviewers appreciate the extensive and helpful Jamf Nation community, which they say provides quick answers, troubleshooting tips, and shared best practices. They find the user forums, knowledge base, and peer support invaluable for solving complex issues and learning new techniques. Some reviewers mention that the community’s willingness to share scripts, workflows, and custom solutions greatly enhances their ability to use the product effectively. They value the sense of collaboration and the abundance of resources available through both the community and official support channels.

Efficient large-scale iPad management

95% of reviewers feel positive about Jamf’s iPad management capabilities. Reviewers indicate they can efficiently manage thousands of iPads and other Apple devices with minimal staff, which saves significant time and resources. They say the platform allows remote configuration, app deployment, and troubleshooting, making device management seamless in educational and enterprise settings. Some users report that the intuitive interface and bulk management features help them quickly provision, secure, and update devices. Reviewers appreciate being able to enforce policies and control device access, which they find essential for maintaining order and security in large deployments.

Small Business

Large Enterprises

Mid-size Business

Freelancers

Reviewers indicate Jamf Pro offers robust functionality and significant time savings, which some feel justifies its higher price compared to competitors. Some users say they appreciate the comprehensive features and ongoing software improvements, viewing the investment as worthwhile for their needs. However, some reviewers find the initial and ongoing costs high, especially for smaller organizations, and mention mandatory training fees as a drawback. Some users report that Jamf Pro can be more expensive than other device management solutions, and a few feel the pricing structure or required commitments may be restrictive for their budgets.

Jamf

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LastPass

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Rippling

Rippling is a cloud-based workforce management system that helps businesses manage operations across HR, finance, and IT.

Jamf Connect makes identity management the easy part of securing devices. Jamf Connect requires a cloud-identity username and password, IT admins are able to monitor who is accessing their devices, leverage cloud admin permissions to service machines, and maintain security/compliance standards.

Self-Service Access Request

Password Management

Privileged Account Management

Single Sign On

Credential Management

Multi-Factor Authentication

Access Certification

Proprietary

Jamf Connect

Basic

Digital Operations Manager

The enrollment process can be cumbersome, especially, if you need to later on release a machine, it can't be easily done without fully erasing it, otherwise, you still get a few residual files and configurations

Tech Advisor

The enrollment process was a bit clunky and users struggled initially.

System Administrator 

I love that I don’t have to mess with domain joining a Mac and I have the ability to shut off account access to a computer or password reset now that everyone is remote.

Systems Engineer

They've made an effort to allow branding and shaping of the user experience within Jamf Connect and it shows.

Manager of Technology Support

We needed a solution to keep passwords in sync and Jamf Connect does that perfectly.

Sr Mac Technologies Specialist

Setup and customization should be integrated to Jamf Pro web interface

Senior IT Administrator

Somewhat difficult to configure and the guide could have done a better job explaining some of the functionality.

Jamf Pro vs Jamf Connect Comparison (2026)

Jamf Pro

Jamf Connect

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives