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Jamf Pro
Apple device management & security for IT professionals
(6)
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Price starts from
3.67
Per month
Other
Jamf Pro is a comprehensive enterprise mobility management tool used by IT pros to deploy, inventory and secure Apple devices. With availability in the cloud or on-premise, there is a deployment option for everyone. Jamf Pro also works with asset management tools, network access controllers and other IT services with integrations that allow for zero-touch deployment, bulk app licensing, and more.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
526
Starting from
3.67
Per month
Other
Value for money contenders
Overall Rating
4.7
/5
526
Positive reviews
98
%
364
151
10
0
1
Jessica B.
Tech TOSA
Education Management, 201-500 employees
Review source
Transcript
Jessica B.: Hi, I'm Jessica. I'm a teacher on special assignment. I give Jamf Pro a five out of five....
Nick C.
IT Security Specialist
Education Management, 201-500 employees
Review source
Transcript
Nick C.: My name is Nick, and I am an IT security specialist in higher education. I give Jamf Pro a five...
Max P.
Computer Software, 201-500 employees
Used weekly for 2+ years
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We needed a way to manage laptops for local and remote employees as well as push updates and software such as antivirus and Office. We had between 100-200 Apple laptops to manage and it was hard to do one by one. And the new hire process was slow to setup laptops without this software. After a few weeks of learning how to use JAMF we could order a laptop from Apple through our company e-commerce store and have it shipped to office or a remote employee and it would be setup, joined to AD, software installed, etc. right out of the shrink wrap. Can’t image using anything else now, but does have a steep learning curve.
Best way to ensure all Macs are up to date, ready to go with business required software installed. Works straight out of the shrink wrap.
Very steep learning curve. Lots of short scripts to install different software. They do have a good CS team to help onboard you and check back in if you need help. But expect to spend the first week or two learning how to get it to do what you want. Don’t expect to learn how to deploy this without designating a lot time on learning it.
Verified reviewer
Primary/Secondary Education, 51-200 employees
Used daily for 2+ years
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We are using Jamf to deploy iPads user and device-based in a school setting. While, it can be tricky keeping those two deployments separated, the platform makes it easy and intuitive with the layout.
Jamf is a solid platform with an intuitive interface for managing your Mac and iOS devices. We use it for device and user-based app implementation and it is a smooth roll-out every time. They have a great support team to ensure that your Jamf instance is what you need it to be for your environment. The JNUC, user conference, is also a blast to attend.
What I have found is occasionally, there is an issue we will find that has no solution, or we change what we are doing in a way that it becomes a non-issue before it gets solved. There have been 4 occasions in 9 years. 2 went away as mysteriously as they came. 1 became a non-issue when we changed our workflow. The last one I am still working through, which is where the wonderful support people come in.
Matt P.
Education Management, 51-200 employees
Used weekly for 1-2 years
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We started using Jamf to maintain the 50 Macs at our school. However, it's so complex and time-consuming to work with that we've pretty much abandoned it. We were spending so much time creating and updating packages and policies that we've found it quicker to just send techs to the machines to make changes in most cases. If we had several hundred then it would be a different story but it's just not a great fit for us.
Jamf allows you to control your organization's Macs in a similar way to how Group Policy allows you to control PCs. As long as you're very proficient with scripting for Macs then it's a powerful tool. The user community, Jamf Nation, is also extremely helpful in getting things working.
It's overly complicated for organizations that don't have hundreds of Macs to maintain. Doing anything beyond the absolute basics requires a lot of research and trial and error.
Dana D.
Education Management, 201-500 employees
Used daily for 2+ years
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We have several MacBook Pros that needed to be managed, including pushing out software, printers, etc. It was a fantastic resource for our staff who aren't admins of their devices to be able to get them what they needed.
I LOVE the ease of this product when needing to manage a large number of Apple Devices. I also think that they have a wonderful user conference, and great community that are very willing to share trials, tribulations and triumphs. Classes to get certified are great and those leading them are knowledgeable and thorough.
I don't like all of the changes with managing iPads year after year and the difficulty there was transitioning when they were first able to "managed", however, I believe that was mostly Apple's fault, not the fault of JAMF.
David K.
Information Technology and Services, 201-500 employees
Used daily for 2+ years
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We could expand our entire business with Jamf.
The possibility to work seamlessly with all the Jamf products and the possibilities to manage Apple Devices with all the features that we need.And especially the security focus Jamf has.
It is sometimes difficult to get the right support tier when we have a problem.
Jamf Pro has the following pricing plans:
Starting from: $3.67/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Jamf Pro?
Jamf Pro has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Jamf Pro support?
Jamf Pro supports the following languages:
English
Q. Does Jamf Pro support mobile devices?
Jamf Pro supports the following devices:
iPad, iPhone
Q. Does Jamf Pro offer an API?
Yes, Jamf Pro has an API available for use.
Q. What other apps does Jamf Pro integrate with?
Jamf Pro integrates with the following applications:
ServiceNow
Q. What level of support does Jamf Pro offer?
Jamf Pro offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base