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Apple device management & security for IT professionals

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Jamf Pro Pricing, Features, Reviews and Alternatives

Jamf Pro product overview

Price starts from

3.67

Per month

Other

What is Jamf Pro?

Jamf Pro is a comprehensive enterprise mobility management tool used by IT pros to deploy, inventory and secure Apple devices. With availability in the cloud or on-premise, there is a deployment option for everyone. Jamf Pro also works with asset management tools, network access controllers and other IT services with integrations that allow for zero-touch deployment, bulk app licensing, and more.

Key benefits of using Jamf Pro

  • Deploy and enroll devices with ease using Jamf Pro. Choose a zero-touch, hand-free experiment or go hands-on through imaging.

  • Go beyond configuration profiles with Jamf Pro policies and scripts to customize devices and provide an optimal user experience.

  • Purchase, configure and deploy apps in bulk or make them available through a Self Service catalog.

  • Automate inventory management, create custom reports, alerts and manage licenses and warranties.

  • Provide a personal app store and empower users to install apps, update software and more without help from an IT help desk.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    24/7 (Live rep)
    Chat
    Knowledge Base

    Training options

    In Person
    Videos

    Jamf Pro pricing information

    Value for money

    4.4

    /5

    526

    Starting from

    3.67

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Jamf Pro features

    Functionality

    4.6

    /5

    526

    Total features

    46

    9 categories

    Most valued features by users

    Compliance Management
    Activity Dashboard
    Alerts/Notifications
    API
    Reporting & Statistics
    Third-Party Integrations
    Real-Time Notifications
    Vulnerability Scanning

    Functionality contenders

    Jamf Pro users reviews

    Overall Rating

    4.7

    /5

    526

    Positive reviews

    98

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.12/10
    Rating distribution

    5

    4

    3

    2

    1

    364

    151

    10

    0

    1

    Pros
    Jamf Pro has been reliable and a great Apple management solution for us. We are assured that any Mac coming in the door will be managed and managed reliably.
    Super easy to use, makes Apple TV deployment super easy. The integration with DEP and all that fun stuff is pretty awesome.
    Thorough training and certification programme, very responsive and helpful user community (Jamf Nation), still probably the most powerful mobile device management solution for macOS/iOS-fleets.
    Cons
    It actually makes my work processes super inefficient, because i'm constantly batting weird errors and frustrating password resets.
    I'm in education so they're not making any money off is (given the high level of support everyone receives). There are no tiers of service, no packages for support, and no BS.
    The interface can become confusing and overwhelming to novice user.

    Overall rating contenders

    JB
    AvatarImg

    Jessica B.

    Tech TOSA

    Education Management, 201-500 employees

    Review source

    Overall Rating

    Powerful...when you know how to leverage it

    Reviewed 2 years ago

    Transcript

    Jessica B.: Hi, I'm Jessica. I'm a teacher on special assignment. I give Jamf Pro a five out of five....

    AvatarImg
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    Nick C.

    IT Security Specialist

    Education Management, 201-500 employees

    Review source

    Overall Rating

    If you need management software for Apple products, look no more

    Reviewed 4 years ago

    Transcript

    Nick C.: My name is Nick, and I am an IT security specialist in higher education. I give Jamf Pro a five...

    AvatarImg
    AvatarImg

    Max P.

    Computer Software, 201-500 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    A must have for asset management for Mac Systems

    Reviewed 5 years ago

    We needed a way to manage laptops for local and remote employees as well as push updates and software such as antivirus and Office. We had between 100-200 Apple laptops to manage and it was hard to do one by one. And the new hire process was slow to setup laptops without this software. After a few weeks of learning how to use JAMF we could order a laptop from Apple through our company e-commerce store and have it shipped to office or a remote employee and it would be setup, joined to AD, software installed, etc. right out of the shrink wrap. Can’t image using anything else now, but does have a steep learning curve.

    Pros

    Best way to ensure all Macs are up to date, ready to go with business required software installed. Works straight out of the shrink wrap.

    Cons

    Very steep learning curve. Lots of short scripts to install different software. They do have a good CS team to help onboard you and check back in if you need help. But expect to spend the first week or two learning how to get it to do what you want. Don’t expect to learn how to deploy this without designating a lot time on learning it.

    AR
    AvatarImg

    Verified reviewer

    Primary/Secondary Education, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Solid iPad and Mac OS management platform

    Reviewed 4 years ago

    We are using Jamf to deploy iPads user and device-based in a school setting. While, it can be tricky keeping those two deployments separated, the platform makes it easy and intuitive with the layout.

    Pros

    Jamf is a solid platform with an intuitive interface for managing your Mac and iOS devices. We use it for device and user-based app implementation and it is a smooth roll-out every time. They have a great support team to ensure that your Jamf instance is what you need it to be for your environment. The JNUC, user conference, is also a blast to attend.

    Cons

    What I have found is occasionally, there is an issue we will find that has no solution, or we change what we are doing in a way that it becomes a non-issue before it gets solved. There have been 4 occasions in 9 years. 2 went away as mysteriously as they came. 1 became a non-issue when we changed our workflow. The last one I am still working through, which is where the wonderful support people come in.

    MP
    AvatarImg

    Matt P.

    Education Management, 51-200 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    Overly complicated for our needs

    Reviewed 5 years ago

    We started using Jamf to maintain the 50 Macs at our school. However, it's so complex and time-consuming to work with that we've pretty much abandoned it. We were spending so much time creating and updating packages and policies that we've found it quicker to just send techs to the machines to make changes in most cases. If we had several hundred then it would be a different story but it's just not a great fit for us.

    Pros

    Jamf allows you to control your organization's Macs in a similar way to how Group Policy allows you to control PCs. As long as you're very proficient with scripting for Macs then it's a powerful tool. The user community, Jamf Nation, is also extremely helpful in getting things working.

    Cons

    It's overly complicated for organizations that don't have hundreds of Macs to maintain. Doing anything beyond the absolute basics requires a lot of research and trial and error.

    DD
    AvatarImg

    Dana D.

    Education Management, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    JAMF Pro for all things Apple

    Reviewed 6 years ago

    We have several MacBook Pros that needed to be managed, including pushing out software, printers, etc. It was a fantastic resource for our staff who aren't admins of their devices to be able to get them what they needed.

    Pros

    I LOVE the ease of this product when needing to manage a large number of Apple Devices. I also think that they have a wonderful user conference, and great community that are very willing to share trials, tribulations and triumphs. Classes to get certified are great and those leading them are knowledgeable and thorough.

    Cons

    I don't like all of the changes with managing iPads year after year and the difficulty there was transitioning when they were first able to "managed", however, I believe that was mostly Apple's fault, not the fault of JAMF.

    AvatarImg
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    David K.

    Information Technology and Services, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Jamf Pro Review

    Reviewed a year ago

    We could expand our entire business with Jamf.

    Pros

    The possibility to work seamlessly with all the Jamf products and the possibilities to manage Apple Devices with all the features that we need.And especially the security focus Jamf has.

    Cons

    It is sometimes difficult to get the right support tier when we have a problem.

    Jamf Pro FAQs

    Q. What type of pricing plans does Jamf Pro offer?

    Jamf Pro has the following pricing plans:
    Starting from: $3.67/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Jamf Pro?

    Jamf Pro has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Jamf Pro support?

    Jamf Pro supports the following languages:
    English


    Q. Does Jamf Pro support mobile devices?

    Jamf Pro supports the following devices:
    iPad, iPhone


    Q. Does Jamf Pro offer an API?

    Yes, Jamf Pro has an API available for use.


    Q. What other apps does Jamf Pro integrate with?

    Jamf Pro integrates with the following applications:
    ServiceNow


    Q. What level of support does Jamf Pro offer?

    Jamf Pro offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base

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