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Jamf Pro Logo

Jamf Pro

Apple device management & security for IT professionals

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Jamf Pro Pricing, Features, Reviews and Alternatives

Jamf Pro product overview

What is Jamf Pro?

Jamf Pro is a comprehensive enterprise mobility management tool used by IT pros to deploy, inventory and secure Apple devices. With availability in the cloud or on-premise, there is a deployment option for everyone. Jamf Pro also works with asset management tools, network access controllers and other IT services with integrations that allow for zero-touch deployment, bulk app licensing, and more.

Key benefits of using Jamf Pro

  • Deploy and enroll devices with ease using Jamf Pro. Choose a zero-touch, hand-free experiment or go hands-on through imaging.

  • Go beyond configuration profiles with Jamf Pro policies and scripts to customize devices and provide an optimal user experience.

  • Purchase, configure and deploy apps in bulk or make them available through a Self Service catalog.

  • Automate inventory management, create custom reports, alerts and manage licenses and warranties.

  • Provide a personal app store and empower users to install apps, update software and more without help from an IT help desk.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    24/7 (Live rep)
    Chat
    Knowledge Base

    Training options

    In Person
    Videos

    Jamf Pro pricing information

    Value for money

    4.4

    /5

    487

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Jamf Pro features

    Functionality

    4.6

    /5

    487

    Total features

    46

    9 categories

    Most valued features by users

    Compliance Management
    Activity Dashboard
    API
    Alerts/Notifications
    Reporting & Statistics
    Third Party Integrations
    Vulnerability Scanning
    Real Time Notifications

    Functionality contenders

    Jamf Pro users reviews

    Overall Rating

    4.7

    /5

    487

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.16/10
    Rating distribution

    5

    4

    3

    2

    1

    338

    139

    9

    0

    1

    Pros
    Jamf Pro has been reliable and a great Apple management solution for us. We are assured that any Mac coming in the door will be managed and managed reliably.
    I implemented Jamf pro blind, relying on the support team and good old documentation to help me out. The support team was fantastic and also teached me how to accomplish various tasks on the platform.
    Super easy to use, makes Apple TV deployment super easy. The integration with DEP and all that fun stuff is pretty awesome.
    Cons
    It actually makes my work processes super inefficient, because i'm constantly batting weird errors and frustrating password resets.
    I'm in education so they're not making any money off is (given the high level of support everyone receives). There are no tiers of service, no packages for support, and no BS.
    The interface can become confusing and overwhelming to novice user.

    Overall rating contenders

    Overall Rating

    If you need management software for Apple products, look no more

    Reviewed 2 years ago

    Transcript

    Nick C.: My name is Nick, and I am an IT security specialist in higher education. I give Jamf Pro a five...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    the best MDM for Apple devices

    Reviewed 3 years ago

    using to manage multiple iPads at multiple locations and keep software up to date

    Pros

    Works seamlessly with Apple devices and software, easy to deploy, easy to manage multiple devices in multiple locations.

    Cons

    a little difficult to learn, if you've never used an MDM before, but it's not too bad once you get it set up

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Beste Produkt womit ich bisher gearbeitet habe

    Reviewed 2 months ago

    Mit jamf ist Zero Touch Deployment kein Traum mehr und in Corona Zeiten eine starke Erleichterung und Zeitersparnis.

    Pros

    Endlich können wir die Apple-Endgeräte professionell betreuen. Die Community ist der Wahnsinn und ich habe in den letzten 12 Monaten sehr viel gelernt.

    Cons

    Die Übersetzungen von Englischen ins Deutsche hauen nicht immer hin. Das ist vor allem beim jamf 100 Course aufgefallen.

    Showing original review in German. See translation

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Terrible User Experience - Would Not Recommend to Admins and Companies

    Reviewed 3 years ago

    I think our admins use it as a user administration tool for corporate security, but it's super inefficient and highly frustrating to use. It actually makes my work processes super inefficient, because i'm constantly batting weird errors and frustrating password resets.

    Pros

    Nothing. The software is meant to be a sort of user management software for companies, but the user experience is one of the worst I have experienced in my life.

    Cons

    The running processes bog down your work machine and the security reset protocol (at least for my organization) is very frustrating. It doesn't work, our passwords need to be reset every 90 days, and we're supposed to get a notification to do this, but it doesn't happen, so every 90 days, I physically go to see our internal IT department. In addition, the process runs constantly, so it drains your battery.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Super Management Tool

    Reviewed 2 months ago
    Pros

    Das Bereitstellen neuer Systeme und die anschließende Wartung ist einfach super einfach.

    Cons

    Ich wünsche mir, dass der Jamf App Catalog verbessert wird. Aktuell fühlt sich das noch sehr nach Beta an.

    Showing original review in German. See translation

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Der Standard im Apple Device Management

    Reviewed 2 months ago
    Pros

    Die flexibilität und der ausgezeichnete Support

    Cons

    Teilweise schleichen sich wieder Fehler ein, die schon mal behoben wurden.

    Showing original review in German. See translation

    Jamf Pro FAQs and common questions

    Q. What type of pricing plans does Jamf Pro offer?

    Jamf Pro has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Jamf Pro?

    Jamf Pro has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Jamf Pro support?

    Jamf Pro supports the following languages:
    English


    Q. Does Jamf Pro support mobile devices?

    Jamf Pro supports the following devices:
    iPad, iPhone


    Q. Does Jamf Pro offer an API?

    Yes, Jamf Pro has an API available for use.


    Q. What other apps does Jamf Pro integrate with?

    Jamf Pro integrates with the following applications:
    ServiceNow


    Q. What level of support does Jamf Pro offer?

    Jamf Pro offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base

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