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Jamf Pro
4.7
(516)

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Apple device management & security for IT professionals

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(5)

Jamf Pro Pricing, Features, Reviews and Alternatives

Jamf Pro product overview

What is Jamf Pro?

Jamf Pro is a comprehensive enterprise mobility management tool used by IT pros to deploy, inventory and secure Apple devices. With availability in the cloud or on-premise, there is a deployment option for everyone. Jamf Pro also works with asset management tools, network access controllers and other IT services with integrations that allow for zero-touch deployment, bulk app licensing, and more.

Key benefits of using Jamf Pro

  • Deploy and enroll devices with ease using Jamf Pro. Choose a zero-touch, hand-free experiment or go hands-on through imaging.

  • Go beyond configuration profiles with Jamf Pro policies and scripts to customize devices and provide an optimal user experience.

  • Purchase, configure and deploy apps in bulk or make them available through a Self Service catalog.

  • Automate inventory management, create custom reports, alerts and manage licenses and warranties.

  • Provide a personal app store and empower users to install apps, update software and more without help from an IT help desk.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    24/7 (Live rep)
    Chat
    Knowledge Base

    Training options

    In Person
    Videos

    Jamf Pro pricing information

    Value for money

    4.4

    /5

    516

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Jamf Pro features

    Functionality

    4.6

    /5

    516

    Total features

    46

    9 categories

    Most valued features by users

    Compliance Management
    Activity Dashboard
    API
    Alerts/Notifications
    Reporting & Statistics
    Third Party Integrations
    Real Time Notifications
    Vulnerability Scanning

    Functionality contenders

    Jamf Pro users reviews

    Overall Rating

    4.7

    /5

    516

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.13/10
    Rating distribution

    5

    4

    3

    2

    1

    358

    148

    9

    0

    1

    Pros
    Jamf Pro has been reliable and a great Apple management solution for us. We are assured that any Mac coming in the door will be managed and managed reliably.
    I implemented Jamf pro blind, relying on the support team and good old documentation to help me out. The support team was fantastic and also teached me how to accomplish various tasks on the platform.
    Super easy to use, makes Apple TV deployment super easy. The integration with DEP and all that fun stuff is pretty awesome.
    Cons
    It actually makes my work processes super inefficient, because i'm constantly batting weird errors and frustrating password resets.
    I'm in education so they're not making any money off is (given the high level of support everyone receives). There are no tiers of service, no packages for support, and no BS.
    The interface can become confusing and overwhelming to novice user.

    Overall rating contenders

    JB
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    Jessica B.

    Tech TOSA

    Education Management, 201-500 employees

    Review source

    Overall Rating

    Powerful...when you know how to leverage it

    Reviewed a year ago

    Transcript

    Jessica B.: Hi, I'm Jessica. I'm a teacher on special assignment. I give Jamf Pro a five out of five....

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    Nick C.

    IT Security Specialist

    Education Management, 201-500 employees

    Review source

    Overall Rating

    If you need management software for Apple products, look no more

    Reviewed 3 years ago

    Transcript

    Nick C.: My name is Nick, and I am an IT security specialist in higher education. I give Jamf Pro a five...

    AvatarImg
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    Chris S.

    Education Management, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Fantastic MDM for Apple OS and IOS Devices

    Reviewed 5 years ago

    Ease of use, customization and customer support are the best. This product was designed for Apple products and that is where is shines.

    Pros

    What I love most about Jamf is the ease of use. The first couple of iterations while workable, did not do what we needed in the education field. What was the saving grace, was the customer support. They came up with work arounds for us until IOS 10 hit. This makes adding software to our district IPads a snap as well as policies for the student use. As for support, I ALWAYS get someone who contacts me within a couple of hours of submitting a ticket.

    Cons

    My main problem is that there is no find my device or location tracking as with other MDM's. We have thousands of student IPads and a lot of disappearing on a daily basis. This would be a great feature to have.

    CB
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    Christian B.

    Information Technology and Services, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Still best of breed - but might be overwhelming in funcionality for small and medium businesses

    Reviewed 8 months ago

    Still my solution of choice - tried competitors but they fail the trial procedure in very early stage

    Pros

    Thorough training and certification programme, very responsive and helpful user community (Jamf Nation), still probably the most powerful mobile device management solution for macOS/iOS-fleets

    Cons

    sometimes not very responsive in the remediation of product issues, kinda pricy and feature-wise overloaded for average businesses without advanced requirements

    MP
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    Matt P.

    Education Management, 51-200 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    Overly complicated for our needs

    Reviewed 4 years ago

    We started using Jamf to maintain the 50 Macs at our school. However, it's so complex and time-consuming to work with that we've pretty much abandoned it. We were spending so much time creating and updating packages and policies that we've found it quicker to just send techs to the machines to make changes in most cases. If we had several hundred then it would be a different story but it's just not a great fit for us.

    Pros

    Jamf allows you to control your organization's Macs in a similar way to how Group Policy allows you to control PCs. As long as you're very proficient with scripting for Macs then it's a powerful tool. The user community, Jamf Nation, is also extremely helpful in getting things working.

    Cons

    It's overly complicated for organizations that don't have hundreds of Macs to maintain. Doing anything beyond the absolute basics requires a lot of research and trial and error.

    DL
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    Dannielle L.

    Education Management, 501-1,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    MGSD - Edtech Review

    Reviewed a year ago

    Overall I am pleasantly pleased with JAMF Pro

    Pros

    Ease of use and end user functionality.

    Cons

    I understand the nature of mdm's and profiles and only being able to have and use one but sometimes when changing from one mdm to another it would be nice if it played better without the option of wiping the device.

    DD
    AvatarImg

    Dana D.

    Education Management, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    JAMF Pro for all things Apple

    Reviewed 5 years ago

    We have several MacBook Pros that needed to be managed, including pushing out software, printers, etc. It was a fantastic resource for our staff who aren't admins of their devices to be able to get them what they needed.

    Pros

    I LOVE the ease of this product when needing to manage a large number of Apple Devices. I also think that they have a wonderful user conference, and great community that are very willing to share trials, tribulations and triumphs. Classes to get certified are great and those leading them are knowledgeable and thorough.

    Cons

    I don't like all of the changes with managing iPads year after year and the difficulty there was transitioning when they were first able to "managed", however, I believe that was mostly Apple's fault, not the fault of JAMF.

    Jamf Pro FAQs

    Q. What type of pricing plans does Jamf Pro offer?

    Jamf Pro has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Jamf Pro?

    Jamf Pro has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business

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    Q. What languages does Jamf Pro support?

    Jamf Pro supports the following languages:
    English

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    Q. Does Jamf Pro support mobile devices?

    Jamf Pro supports the following devices:
    iPad, iPhone

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    Q. Does Jamf Pro offer an API?

    Yes, Jamf Pro has an API available for use.

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    Q. What other apps does Jamf Pro integrate with?

    Jamf Pro integrates with the following applications:
    ServiceNow

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    Q. What level of support does Jamf Pro offer?

    Jamf Pro offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base

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