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Good recommendations?
ManageEngine Mobile Device Manager Plus is easy to deploy and secures thousands of mobile devices within your organization.
Jamf Pro is a comprehensive mobile device management tool for IT pros to manage, deploy and secure their Macs, iPads, iPhones and Apple TVs.
Starting from
495
Per year
Starting from
3.67
Per month
Pros
Pros
Cons
Cons
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User reviews that mention these apps
Sean S.
Medical Practice, 501-1,000 employees
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Really enjoyed the solution and look forward to continue to work with it
Provides a really solid patching and inventory management solution. Was easy to creating automatic patching of all OS and Third Party applications across multiple OS.
Took a little while to get initial setup of the application. Used Jamf and Intune to deploy and took about 2 days of tinkering to get it fully setup.
Lawrence M.
Food Production, 1,001-5,000 employees
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Ease of use and cost of deployment. We use Jamf for our iPad deployments, and it's really a gold star standard but can't handle Android or windows devices, and frankly, cost what it's worth. Manage Engine is cheaper, with just as must customization.
It may be not quite as intuitive but customer support is super responsive in helping working out the issues.
Adam S.
Food Production, 51-200 employees
Used weekly for 6-12 months
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The interface can certainly get some getting used to, and some features seem to be in less obvious places, so you end up going to and from places a lot, but you get used to it. For the free, or cheap licence, its something I dont do that often.
The fact you get 25 for free, on the Pro plan is really something - I havent seen anyone else do that, and it works well.
The ability to track devices for me is hit and miss. I think its due to the app not fully prompting to enable certain tracking features in Android. Thus at the moment I have a few devices out there somewhere, not updated in months, and no way for me to know where they are. If they implemented something like what.3.words for location, that could well really help if could based on last tracked location (for those where it is enabled).
Greetings from ManageEngine! Thank you for using our product! Can you please elaborate more on this location tracking issue so that we can share it with the concerned team? You can write to us at mdmcloud-support@manageengine.com
Kyle V.
Used daily for less than 6 months
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Short Learning Curve, was able to implement first device in minutes. Support is just a chat away Support is knowledgeable
We are using the Cloud Version, at times it gets a little slow. Screens do not adjust well to HD monitors (Surface Pro) however, that may be a function of the browser.
Hello Kyle, Greetings from ManageEngine! I've passed on your requirements to the UI/UX team. In case of future queries, you can either directly contact me or mdmcloud-support@manageengine.com
Scott S.
Hospital & Health Care, 51-200 employees
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It is awesome no longer having to touch every device to make a change.
I love being able to rapidly deploy and provision devices. This program has been a game changer for our company. Being able to remotely manage and push software to devices had been great and you don't need to be an IT pro to do it. Customer support is awesome and timely too!
Sometimes it can be difficult to find things you are looking for in the program. It can be a little clunky. I wish you could control more stock apps on iOS devices like you can on Android.
Hello Scott, Greetings from ManageEngine! Could you elaborate on your difficulties you faced? Also, we'd like to know iOS stock apps you want to manage, to see if we can work on that requirement. In case of further feature requests, you can mail us at mdmcloud-support@manageengine.com
Alex A.
Education Management, 1,001-5,000 employees
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Really good experience, managed to learn all I needed from the documentation (although some links are a little outdated)
We are considering moving 100 mobile licenses to Manage Engine's MDM from another MDM solely for the content management features. No one else seemed to have what we were looking for. Content stored on the cloud, I can assign it to groups and add devices to those groups, so that only the devices I want receive the content they need (we use during Language Exams, with multiple exams happening at the same time, it was a nightmare to manually upload the files to each devices, to then have to clear them and reupload files between exams
Not much yet, still in a trial phase, haven't found anything that our previous MDM had that this doesn't? For now having trouble finding a better way to manage the home screen layout, but I see it being a feature for the Pro version, so I might just need to unlock that yet
Kevin M.
Security and Investigations, 51-200 employees
Used weekly for less than 6 months
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The program has been a blessing. Even with using some devices that do not support full functionality, the program delivers on what it is intended for. We can remotely access, troubleshoot, add apps, remove apps and if it is lost or stolen, the wipe function and reset lock work great. We know this because we tested all of this before implementing our mobile devices and policies through ManageEngine MDM Plus.
I love that our mobile devices no longer have to be returned to the corporate office to have apps added/removed, or gerneral updates or corrections to be performed. We had many problems with employees downloading outside apps and now with ManageEngine, the only items available in the store are our applications. We have less issues, better management and superior control over our devices. The best part, is you do not have to be an IT Pro to implement this program, just a decent working knowledge of computers, mobile devices and networking.
Remote device access is great, but we wish we could access device without user input when the device is not being utilized.
Devin B.
Hospitality, 501-1,000 employees
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The free trial is great as an opportunity to ensure the product will work as intended. Once I learned the system, I quickly realized it was exactly what I was looking for. I needed a mobile device manager with single app mode, remote management and deployment, and kiosk mode. Manageengine worked perfectly!
Manageengine is a very comprehensive system (which is a pro). However, the UI could be "cleaned up" to be more user friendly. Believe it or not, logging in can be a bit tricky as well. And there is alot going on between Zoho, other connected apps (such as Samsung, etc.), and Manageengine. You really have to know what you're doing (or don't mind asking Google alot of questions) in order to truly figure out how to work with the system. If this isn't your thing you might throw your hands up and give up!
Greetings from ManageEngine! Thanks for using our product. Our team is working to improve the UI as well as enhancing the user experience. For future queries, write to us at mdmcloud-support@manageengine.com.
Orenthial R.
Used daily for 6-12 months
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Mobile device and provisioning laptops on the fly.
Excellent way of managing all Apple devices. Updating devices is easy through the use of customizable polices. No longer a need for manually provisioning a device.
Customer service could use a little work. Working with engineers /support you have to pay for hours of help.
Christian B.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
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Still my solution of choice - tried competitors but they fail the trial procedure in very early stage
Thorough training and certification programme, very responsive and helpful user community (Jamf Nation), still probably the most powerful mobile device management solution for macOS/iOS-fleets
sometimes not very responsive in the remediation of product issues, kinda pricy and feature-wise overloaded for average businesses without advanced requirements
Jim S.
Education Management, 51-200 employees
Used daily for 2+ years
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Management and distribution of staff and student devices with minimal man power. Over 700 devices easily handled with on 2.5 full-time staff members.
Ability to quickly enroll, deploy, and support device management for Macs and iPads.
Need ability to apply unique device names in conjunction with Automated Device Enrollment / Inventory Preload
Verified reviewer
Computer Software, 11-50 employees
Used daily for 2+ years
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Innovative platform for device management.Easy to implement and deploy.Hassle free in authenticating users and devices.Excellent solution for device inventory management.
Device management ,Single sign on, Patch manament,Inventory management,Authentication management
User interface feature should be improved.Approving device should be improved.
Piotr T.
Railroad Manufacture, 501-1,000 employees
Used monthly for 6-12 months
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The platform offered extensive device management features and provided granular control over configurations, security policies, and app deployment. The centralized management capabilities and automation tools contributed to improved efficiency and enhanced device security. With improved accessibility to advanced configurations, Jamf Pro has the potential to be an even more valuable tool for organizations managing large fleets of Apple devices.
One of the aspects I liked most about Jamf Pro was its robust and comprehensive mobile device management (MDM) capabilities. The software provided a centralized platform for managing and securing Apple devices, making it easy to deploy, configure, and monitor devices at scale. The ability to enforce policies, distribute apps, and remotely troubleshoot devices significantly streamlined device management processes.
One aspect that I found less favorable about Jamf Pro was the learning curve associated with its advanced features and configuration options. While the basic functionalities were straightforward, fully utilizing the more complex capabilities required a deeper understanding of the software and its settings. Providing more accessible documentation or resources to guide users through advanced configurations would be helpful for maximizing the software's potential.
Allison M.
Education Management, 501-1,000 employees
Used daily for 2+ years
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What I like most about this software is its manageability, Casper Remote, and Self Service functionality
What I like least about this software when internet is not talking to device, or the device stops talking to JAMF
Nathan T.
Higher Education, 51-200 employees
Used daily for 6-12 months
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Software deployment, updates and overall device management.
I like that Jamf Pro is easy to work with. It makes the deployment process to devices and maintaining easy with little stress.
I don't find too many things to dislike about this software. Training is made readily available as is help should anything not be functioning properly.
Connie K.
Computer Networking, 201-500 employees
Used weekly for 2+ years
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Managing, distribution, and updating software for my end users all in one place.
Distributing mobile devices in mass. I love being able to manage device with ease. Awesome way to keep inventory. The Tech support is amazing. Very knowledgeable, easy to get a hold of. I love the videos, articles and resources are helpful.
Certification can't be online. Need more ways to control iCloud and iTunes accounts in Mass as well as setting on iPads and Macs.
Linda H.
Education Management, 201-500 employees
Used weekly for 1-2 years
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The auto-updating of apps on student iPads. Before JAMF we were touching every device to install/update apps. Also, the customer service is great!
The inability to mass remove device records for devices we are removing from JAMF. We removed over 300 devices this summer and each one had to be manually put into a static mobile so they could be removed in a group.
Casey M.
Hospital & Health Care, 10,001+ employees
Used daily for 2+ years
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Compared to other MDM systems our company has leveraged over the years, JAMF is definitely the only MDM system for Apple devices!
The advanced device and app management features allows us to keep our fleet of Apple devices up to date in every way. As a healthcare organization, JAMF allows us to not only stay secure, but also to stay mobile!
JAMF is packed full of great features, but I would like to see an inventory collection setting to show whether or not an app is managed or unmanaged in reports.
Richard M.
Education Management, 501-1,000 employees
Used daily for 1-2 years
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Far more efficient and effective Apple device management and deployment.
There are numerous levels to manage Apple products at. Once you have a structure built it is easy to deploy Apps and manage devices with or without user restrictions. Providing access to network printers is easy. Tasks that formerly took a long time by hand now are accomplished by policies applied to the device. It is very easy to configure new or reconfigure devices as staff comes and goes, or new equipment is purchased.
There is a lot of navigating through the pages (web interface) to accomplish tasks that are managed with multiple policies and configurations. An improvement to this infrastructure has been implied in a coming update to the software.
Emmanuel C.
Computer Networking, 11-50 employees
Used daily for 2+ years
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Globalement satisfait :-)
Same day pour les fonctionnalités macOS / iOS
Pas de gestion de « petits plus » : LAPS, vrai patch management
Showing original review in French. See translation
Joao S.
Utilities, 1,001-5,000 employees
Used daily for less than 6 months
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Plus facile à utiliser que ce que nous pensions. Facilite le travail du technicien et l'utilisateur gagne aussi du temps
Facilité à maintenir un parc uniforme (en termes de logiciels installés et de versions respectives); Rapide à preparer un MAC à livrer à l'utilisateur; Control des mises à jour; Console très intuitive
Fournir plus d'information et de meilleure qualité concernant "Conditional Access";
Showing original review in French. See translation
Dora D.
Higher Education, 1,001-5,000 employees
Used daily for 2+ years
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The customer service is top notch and they will help you quickly sort things out.
Mobile Device Management is a requirement these days, especially if managing Apple products. Jamf Pro is a comprehensive suite that covers all support. It is accessible to all skill level, from a department director managing tablets to the system administrator writing scripts to manage a fleet of laptops.
The interface can be overwhelming to a novice user. Things can quickly become confusing and overlapping services can make troubleshooting the problem complicated.
Stefan M.
Information Technology and Services, 5,001-10,000 employees
Used monthly for 1-2 years
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nutzbare Administration für Apple Device
Eine Aussage muss hier vom Administrator gemacht werden.
Showing original review in German. See translation
Clay T.
Computer Software, 10,001+ employees
Used monthly for 2+ years
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The simplicity of deployment is amazing!
The price is a little high compared to other device management software.
Akshay P.
Information Technology and Services, 501-1,000 employees
Used daily for less than 6 months
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Came in with 0 experience on Apple MDM and after supporting a client using the platform, I felt the need to certify and this possibly was one of the best training I have completed. Even if Windows had this level of MDM control using a native or third party product, the interface and usability makes Jamf and Apple the champ in Mobile device management.
Smart Groups, Ability to create Extension Attributes to supplement data retreived during inventory collection
Higher level certifications are expensive unless company reimbursed
Elliot K.
Education Management, 201-500 employees
Used daily for 6-12 months
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- Excellent management of iOS devices due to their cozy relationship with Apple and their almost singular focus on iOS in the early stages of Casper's development - Can run on both Windows and MacOS servers without a problem (we run on windows) - Uses Open standardsTomcat and MySQL as their back-end - They update JAMF pro on a very regular basis and keep it very current with Apple's new functionality - Their tech support is consistently responsive and helpful
- Very expensive per-device licensing and the device count tiers are quite wide before you get a price break Database does not scale well beyond several thousand devices (engineer confirmed this to me) - Noticeably slower admin interface once you cross a certain device count threshold - Not very good with integrating/customizing AD schema to JAMF for inventory purposes
Irfan Y.
Computer Software, 10,001+ employees
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It's a great software to Management devices.
The only thing i don't like is that you have to wipe the device.
Sean D.
Education Management, 501-1,000 employees
Used daily for 2+ years
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Ease of use when deploying the software to our users.
I would like a better way to track a stolen device for both computers, and ipads with GPS and instead of just locking. Since after that we lock a device, we never see any info again.
Beth T.
Education Management, 1,001-5,000 employees
Used daily for 2+ years
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Wonderful Solution to manage mobile devices and computers
The ease of using this program, managing the apps and devices
Nothing, I don't really have a problem with this software
Manuel L.
Higher Education, 5,001-10,000 employees
Used weekly for less than 6 months
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So far pretty much what‘s needed.
Community & Support. It definitely leads the way into device management.
Sometimes the web ‚Admin Console‘ and the behaviour of a web app
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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Easy Integration, easy to use for the Apple device Equipment.
no disadvantages for my use; except possibly the point that it does not work so easily for devices of other brands ;-)
Olivier A.
Entertainment, 1,001-5,000 employees
Used daily for 2+ years
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Jamf Pro est simple à utiliser, design et développe de plus en plus de fonctionnalités en partenariat avec de grands éditeurs (Google, Microsoft, TeamViewer etc.)
Je ne vois pas de point faible majeur à signaler
Showing original review in French. See translation
Verified reviewer
Financial Services, 5,001-10,000 employees
Used daily for 2+ years
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Working with them for a long time, the company culture is the best in the business
Availability of support for Apple device management with Apple standard practices
As company and feature creep has grown, support knowledge and bugs have become more prevalent