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PRTG vs Infraon IMS Comparison (2026)

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PRTG

Infraon IMS logo

Infraon IMS

Overview

Say hello to PRTG Network Monitor, our award-winning, all-inclusive monitoring solution to monitor "every thing": PRTG is not simply an IT monitoring software, but lets you analyze and visualize sensor data from all internet-connected devices.

Infraon IMS boosts IT performance with real-time monitoring, analytics, automation, and compliance for seamless, efficient operations. Opting for Infraon IMS/ITIM means simplifying, modernizing, and automating IT infrastructure management, enhancing user experiences, and ensuring compliance.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

179

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1000

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

256

5

4

3

2

1

166

77

10

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.2

25

5

4

3

2

1

13

8

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

“We have been using it for over 15 years and it has reliably reported metrics and alerts.”
Verified reviewer profile picture

James P.

IT Operations

“Lots of customisation to suit most devices.”
Verified reviewer profile picture

James P.

IT Operations

“The alerting system is solid too; we actually get notified when something matters, not constant false alarms.”
Verified reviewer profile picture

Rabindra k.

Network Security Engineer

Pros

“Customer support is fantastic, i didn't face any negative experience with support team, Infraon IMS can monitor all of our on-perm network/server devices,”
KA

Karthik A.

Sr. Network Engineer

“Ease of use,Customization of dashboard is easy,Service monitoring and map visualization is great ,with overall topology view of the infra”
AG

Aashish G.

CTO

“Cost could be little bit competitive and should allow partners to perform the installation.”
AL

Astha L.

Presales Engineer

Cons

“The licensing structure recently changed to a subscription based one that we can no longer afford, or at least made us look at similar alternatives that offer more features for the same price point.”
NH

Neal H.

Systems Engineer

“The licensing model can get expensive once you start monitoring more devices.”
Verified reviewer profile picture

Rabindra k.

Network Security Engineer

“Although they have a good knowledge base and related documentation, there is a lack of support for the customer who has purchased a license they should have more real time support by connecting through any tool and seeing the error without so much documentation or evidence that is sometimes required by other means and more support for configurations and troubleshooting or configuration.”
JA

Julián A.

Lead engineer monitoring and automation IT

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features101
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly Detection
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Availability Management
  • Bandwidth Monitoring
  • Baseline Manager
  • Bottleneck Identification
  • CPU Monitoring
  • Capacity Management
  • Capacity Planning
  • Change Management
  • Charting
  • Chat/Messaging
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Connectivity Management
  • Container Monitoring
  • Continuous Monitoring
  • Contract/License Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Collection
  • Data Connectors
  • Data Import/Export
  • Data Management
  • Data Storage Management
  • Data Visualization
  • Database Monitoring
  • Device Auto Discovery
  • Device Management
  • Diagnostic Tools
  • Downtime Tracking
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Event Analysis
  • Event Logs
  • Event Tracking
  • Event Triggered Actions
  • For MSPs
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • IT Monitoring
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Log Collection
  • Log Parsing
  • Log Rotation
  • Maintenance Scheduling
  • Monitoring
  • Multi-Channel Communication
  • Multi-Device Support
  • Multi-Location Monitoring
  • Multiple Data Sources
  • Network Analysis
  • Network Mapping
  • Network Monitoring
  • Network Provisioning
  • Network Resource Management
  • PCI Compliance
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Power Management
  • Predictive Analytics
  • Prioritization
  • Problem Management
  • Project Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Release Management
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Alerts
  • Role-Based Permissions
  • Root Cause Analysis
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Server Logs
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Third-Party Integration
  • Third-Party Integrations
  • Threshold Alerts
  • Ticket Management
  • Transaction Monitoring
  • Trend Analysis
  • Troubleshooting
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Virtualization
  • Visual Analytics
  • Visualization
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Workflow Management
  • Total features115
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly Detection
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Availability Management
  • Bandwidth Monitoring
  • Baseline Manager
  • Bottleneck Identification
  • CPU Monitoring
  • Capacity Management
  • Capacity Planning
  • Change Management
  • Charting
  • Chat/Messaging
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Connectivity Management
  • Container Monitoring
  • Continuous Monitoring
  • Contract/License Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Collection
  • Data Connectors
  • Data Import/Export
  • Data Management
  • Data Storage Management
  • Data Visualization
  • Database Monitoring
  • Device Auto Discovery
  • Device Management
  • Diagnostic Tools
  • Downtime Tracking
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Event Analysis
  • Event Logs
  • Event Tracking
  • Event Triggered Actions
  • For MSPs
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Incident Management
  • IT Monitoring
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Log Collection
  • Log Parsing
  • Log Rotation
  • Maintenance Scheduling
  • Monitoring
  • Multi-Channel Communication
  • Multi-Device Support
  • Multi-Location Monitoring
  • Multiple Data Sources
  • Network Analysis
  • Network Mapping
  • Network Monitoring
  • Network Provisioning
  • Network Resource Management
  • PCI Compliance
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Power Management
  • Predictive Analytics
  • Prioritization
  • Problem Management
  • Project Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Release Management
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Alerts
  • Role-Based Permissions
  • Root Cause Analysis
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Server Logs
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Third-Party Integration
  • Third-Party Integrations
  • Threshold Alerts
  • Ticket Management
  • Transaction Monitoring
  • Trend Analysis
  • Troubleshooting
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Virtualization
  • Visual Analytics
  • Visualization
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Workflow Management

Integrations

  • Total integrations1
  • Infraon Infinity
  • Linux Mint
  • Total integrations1
  • Infraon Infinity
  • Linux Mint