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SafeDNS Logo

SafeDNS

Cloud-based web filtering and internet security software

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SafeDNS Pricing, Features, Reviews and Alternatives

SafeDNS product overview

Price starts from

150

Per year

Flat Rate

What is SafeDNS?

SafeDNS is a DNS-based internet security and web filtering service designed to help businesses, educational institutions, and nonprofits protect their network against malware, phishing, inappropriate content, and more whilst maintaining compliance with statutory regulations. It lets software and hardware vendors expand product functionality using a web categorization database.

Key benefits of using SafeDNS

The SafeDNS web filtering service can be installed on any internet-connected device with any OS and IP. SafeDNS is managed 24/7 via an individual web-based console. With SafeDNS, you can block unwanted content, botnets, malware, phishing, and online ads.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk
24/7 (Live rep)

Training options

Webinars
Videos
Live Online
Documentation

SafeDNS pricing information

Value for money

4.7

/5

34

Starting from

150

Per year

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SafeDNS features

Functionality

4.5

/5

34

Total features

33

5 categories

Most valued features by users

Access Controls/Permissions
Activity Dashboard
Monitoring
API
Reporting/Analytics
Reporting & Statistics
Policy Management
Activity Tracking

Functionality contenders

SafeDNS users reviews

Overall Rating

4.7

/5

34

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.64/10
Rating distribution

5

4

3

2

1

27

6

0

0

1

Pros
We have been using this software for years and are very happy with the results. School and Parents are grateful for the safety this software brings to us.
The product is easy to use. It is installed on public computers and is very successful in keeping the children at the library safe while using a computer.
Im happy with it, the more I know how it works the better use I can get from it.
Cons
End user does not know what is wrong or if something is being blocked; and yes, there is a blocked page warning configured.
Generally, we use this to prevent accidents. An accident might be someone opening a site that is inappropriate for the workplace, and expose the client to workplace harassment claims.
Even the scanners have limited access to the wan, our personnel found a way to navigate to not work-related webpages.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SafeDNS is a better alternative to Cisco Umbrella

Reviewed a year ago

We can easily have end users maintain the content filtering if needed due to the simpler interface.

Pros

Very easy to install and integrate. The service allowed for more flexible options - such as a longer whitelist of websites - as well as less complicated than Cisco Umbrella.

Cons

The ability to disable the content filtering for maintenance or troubleshooting had been an issue, but an update corrected it.

Vendor response

Hi Edward! Thanks for such a positive review. We are happy to be making content filtering simple for you! Cheers, SafeDNS

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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There are lots of DNS based security products out there

Reviewed 2 years ago
Pros

Safedns does a great job of making DNS based administration quick and easy. Safedns also does a great job of allowing administrators to define a list of allowed sites and deny everything else. Some of the big players in this space surprisingly don't have this functionality.

Cons

I didn't care for the SafeDNS agent software. We tried it on a few systems and decided to apply at the network level for filtered vlans.

Vendor response

Good day Troy! Thank you for leaving such a detailed and positive review. Sure, it's up to you to choose between router or agent installation, but we always recommend the router option. Cheers, SafeDNS

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Constant issues

Reviewed 2 years ago
Pros

product worked perfectly for a year, now constant issues every week we have 2-3 outages and support has not stated anything other than to let them know if it happens again, am under huge pressure from division managers to fix once and for all, unfortunately, safedns still cannot find the issue so I am now shopping for other providers :(

Cons

product no longer works , support seems to not care about fixing at all

Vendor response

Hi James! Thanks for honestly sharing your thoughts. It's been some time, and we have taken this period to improve and learn from our mistakes. Our tech support is 24/7, always online, and the average response of our team in tech support chat in March was 67 seconds. Reviews like yours help us become better, so thank you again. Cheers, SafeDNS

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quality DNS software at a Reasonable Price

Reviewed 2 years ago

Very satisfying - set and forget - until a user says why is this site blocked?

Pros

Great support during set up and use by our company. Very helpful when fixing those settings which I didn't read up on in the guide - had a "man" look.

Cons

Not a "known" elite brand but I feel this to be a good thing. Not expert in all things IT but expert in this field.

Vendor response

Hi Frank! Thanks for your kind words. We do try to stay focused on our main product improving the quality and keeping it affordable at the same time. Reviews like yours help us feel even more motivated to work harder! Cheers, SafeDNS

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Secure, Safe DNS for everyone

Reviewed 2 years ago
Pros

Easy console to use, the service does work.

Cons

At times, searches are slow or look ups are slow across the network SafeDNS is securing, some frames don't return properly, if at all, on a web page. End user does not know what is wrong or if something is being blocked; and yes, there is a blocked page warning configured. Doesen't show up.

SafeDNS FAQs and common questions

Q. What type of pricing plans does SafeDNS offer?

SafeDNS has the following pricing plans:
Starting from: $150.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of SafeDNS?

SafeDNS has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does SafeDNS support?

SafeDNS supports the following languages:
Arabic, English, Spanish, Turkish


Q. Does SafeDNS offer an API?

Yes, SafeDNS has an API available for use.


Q. What level of support does SafeDNS offer?

SafeDNS offers the following support options:
Chat, FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, 24/7 (Live rep)

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