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SafeDNS
Cloud-based web filtering and internet security software
(1)
SafeDNS is a DNS-based internet security and web filtering service designed to help businesses, educational institutions, and nonprofits protect their network against malware, phishing, inappropriate content, and more whilst maintaining compliance with statutory regulations. It lets software and hardware vendors expand product functionality using a web categorization database.
Typical customers
Platforms supported
Support options
Training options
Starting from
13.50
/user
Per month
Starting from
4800
Per month
Per Feature
Value for money
4.7
/5
35
Starting from
13.50
/user
Per month
Value for money contenders
Functionality
4.5
/5
35
Total features
38
5 categories
Functionality contenders
Overall Rating
4.7
/5
35
Positive reviews
28
6
0
0
1
Overall rating contenders
Edward K.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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We can easily have end users maintain the content filtering if needed due to the simpler interface.
Very easy to install and integrate. The service allowed for more flexible options - such as a longer whitelist of websites - as well as less complicated than Cisco Umbrella.
The ability to disable the content filtering for maintenance or troubleshooting had been an issue, but an update corrected it.
Hi Edward! Thanks for such a positive review. We are happy to be making content filtering simple for you! Cheers, SafeDNS
Troy F.
Retail, 5,001-10,000 employees
Used daily for 2+ years
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Safedns does a great job of making DNS based administration quick and easy. Safedns also does a great job of allowing administrators to define a list of allowed sites and deny everything else. Some of the big players in this space surprisingly don't have this functionality.
I didn't care for the SafeDNS agent software. We tried it on a few systems and decided to apply at the network level for filtered vlans.
Good day Troy! Thank you for leaving such a detailed and positive review. Sure, it's up to you to choose between router or agent installation, but we always recommend the router option. Cheers, SafeDNS
james e.
Transportation/Trucking/Railroad, 51-200 employees
Used daily for 1-2 years
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product worked perfectly for a year, now constant issues every week we have 2-3 outages and support has not stated anything other than to let them know if it happens again, am under huge pressure from division managers to fix once and for all, unfortunately, safedns still cannot find the issue so I am now shopping for other providers :(
product no longer works , support seems to not care about fixing at all
Hi James! Thanks for honestly sharing your thoughts. It's been some time, and we have taken this period to improve and learn from our mistakes. Our tech support is 24/7, always online, and the average response of our team in tech support chat in March was 67 seconds. Reviews like yours help us become better, so thank you again. Cheers, SafeDNS
Frank V.
Hospital & Health Care, 11-50 employees
Used daily for 2+ years
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Very satisfying - set and forget - until a user says why is this site blocked?
Great support during set up and use by our company. Very helpful when fixing those settings which I didn't read up on in the guide - had a "man" look.
Not a "known" elite brand but I feel this to be a good thing. Not expert in all things IT but expert in this field.
Hi Frank! Thanks for your kind words. We do try to stay focused on our main product improving the quality and keeping it affordable at the same time. Reviews like yours help us feel even more motivated to work harder! Cheers, SafeDNS
SHERMAN L.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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Easy console to use, the service does work.
At times, searches are slow or look ups are slow across the network SafeDNS is securing, some frames don't return properly, if at all, on a web page. End user does not know what is wrong or if something is being blocked; and yes, there is a blocked page warning configured. Doesen't show up.