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A cloud directory platform for secure access to resources
JumpCloud Directory Platform Pricing, Features, Reviews and Alternatives
JumpCloud Directory Platform product overview
What is JumpCloud Directory Platform?
JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere. JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply Zero Trust principles. JumpCloud has a global user base of more than 100,000 organizations, with over 3,000 customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, and Foursquare. JumpCloud is backed by BlackRock, General Atlantic, OpenView, and Foundry Group.
Key benefits of using JumpCloud Directory Platform
Typical customers
Platforms supported
Support options
Training options
JumpCloud Directory Platform pricing information
Value for money
4.5
/5
192
Starting from
3
/user
Per month
Pricing options
Value for money contenders
JumpCloud Directory Platform features
Functionality
4.4
/5
192
Total features
143
27 categories
Most valued features by users
Functionality contenders
JumpCloud Directory Platform users reviews
Overall Rating
4.7
/5
192
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.78/10
136
50
5
0
1
Andreas A.
Overall rating contenders
Justin S.
DevOps Engineer
Computer Software, 201-500 employees
Review source
Transcript
Justin: Hi, I'm Justin, DevOps engineer, and I give JumpCloud five out of five stars. For more reviews...
Layton H.
IT Helpdesk
Real Estate, 201-500 employees
Review source
Transcript
Layton: Hi, I'm Layton. I'm a help desk associate, and I would give JumpCloud five stars. Click below...
Hany S.
Computer Software, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Great experience so far
Easy UI, Lots of integration and new features
Support needs to get more proactive and know their product more better
Robert R.
Financial Services, 51-200 employees
Used daily for less than 6 months
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Jumpclouds offering has great features and helps simplify the central user management issue we had. Importing users from Gsuite which was the main system that housed all our users centrally was simple, albeit lacking granular import options (such as ignore mailgroups etc) Systems (which are devices) is the inventory of all your systems running the jumpcloud agent - the greatest feature here is being...
Support right through the demo to the purchase, to the implementation. Success criteria are agreed between yourselves and them. They're improving the product almost daily and have the ability to use web-hooks to monitor service status' The ease in which you are able to integrate Gsuite (as well as multiple ways to import users from your existing central directory) It also gives you the ability to tailor...
A few tricky bits around JC > Gsuite integration wording that take some time to get your head around when integrating and activating accounts once imported. The admin vs user console login is dynamic and handled via one URL making it a little frustrating to see what the user profile looks like as you have to log out/open a new window to log in as a user - they should be separate logins URLS/Pages...
Ravit K.
Computer & Network Security, 11-50 employees
Used daily for less than 6 months
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We are new to it, seems nice and easy to use but the MAJOR issue is locking us out of our PCs without any warnings and that caused us to pause the usage - a shame - as we worked hard to integrate it and were excited about using it.
The fact that I can have an active directory and SSO managed for Macs/Ubuntu and Window users all in one place is amazing
There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us. Takes support time to respond. Initial chat response is quick, but when we need the professional side ad-hock when I have an Executive locked out of his pc all day, it wasn't resolved
Carl S.
Marketing and Advertising, 51-200 employees
Used daily for 1-2 years
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We are using JumpCloud as central directory, for SSO, for device and user management and partially MDM functionality. We love the support service, their incredibly enthusiastic and helpful staff. Support is brilliant! They are response time is sometimes hard to believe. The speed with which they have implemented features they mentioned in phone calls a few days before... we are well impressed. The end user experience is simple and assigning users to devices is lightning fast. JumpCloud helps us leverage zero touch deployment as well. We love that it has so many SSO integrations, too.
Great UI, self explanatory, fast and works in almost any browser (desktop and mobile). The ease of use is incredible. Basically no learning curve at all.
It would be great to have even more MDM functionality, especially for Mac and mobile devices.
Aaron G.
Information Technology and Services, self-employed
Used daily for 6-12 months
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It has been awesome to know I can track staff, device but not use active directory. It's only took a few days to learn the software and the documentation has been awesome.
Not having to use Microsoft domain management. Less on prem expense and more focus on daily needs. Easy to use and deployment.
I haven't really had an draw backs from using this software it has really help to go domain less for me as a MSP owner.
JumpCloud Directory Platform FAQs
JumpCloud Directory Platform has the following pricing plans:
Starting from: $3.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of JumpCloud Directory Platform?
Q. What languages does JumpCloud Directory Platform support?
Q. Does JumpCloud Directory Platform offer an API?
Q. What other apps does JumpCloud Directory Platform integrate with?
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