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JumpCloud Directory Platform Logo
JumpCloud Directory Platform
4.7
(206)

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A cloud directory platform for secure access to resources

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JumpCloud Directory Platform Pricing, Features, Reviews and Alternatives

JumpCloud Directory Platform product overview

Price starts from

3

/user

Per month

What is JumpCloud Directory Platform?

JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere. JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply Zero Trust principles. JumpCloud has a global user base of more than 100,000 organizations, with over 3,000 customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, and Foursquare. JumpCloud is backed by BlackRock, General Atlantic, OpenView, and Foundry Group.

Key benefits of using JumpCloud Directory Platform

  • Securely manage and connect user identities to multiple IT resources including systems, applications, networks, and files, regardless of platform, protocol, provider, or location.

  • Eliminate the insecure practice of sharing passwords and SSIDs, and integrate WiFi and VPN appliances to leverage each users’ individual credentials and group membership for appropriate authorization.

  • Get access to system management capabilities from a single browser-based admin console. Enforce policies, execute ad-hoc scripts, authenticate users, and set password requirements.

  • Streamline authentication and authorization for web and on-premises applications with JumpCloud’s SAML 2.0 and LDAP protocols, including additional IT resources such as printers and phone directories.

  • Connect NAS appliances, Samba file servers, and cloud storage to JumpCloud’s virtual LDAP service to secure access to users' files, home directories, and other data assets.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Documentation
    Live Online
    Webinars

    JumpCloud Directory Platform pricing information

    Value for money

    4.5

    /5

    206

    Starting from

    3

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    JumpCloud Directory Platform features

    Functionality

    4.5

    /5

    206

    Total features

    140

    27 categories

    Most valued features by users

    API
    Third-Party Integrations
    Reporting/Analytics
    Access Controls/Permissions
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    Monitoring

    Functionality contenders

    JumpCloud Directory Platform users reviews

    Overall Rating

    4.7

    /5

    206

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.76/10
    Rating distribution

    5

    4

    3

    2

    1

    145

    55

    5

    0

    1

    Pros
    Not only is their entire team from sales, to customer success, to engineering, to support amazing, they are very fast to jump on any issues or features you are interested in to help.
    Easy integration with my UniFi (UID) service. Amazing UI and perfect documentation.
    JumpCloud is by far the best solution for those smaller businesses that don't have the time or the budget for a dedicated IT team.
    Cons
    Still missing some functionality that we need as an organization.
    At times the instructions can seem vague and maybe presume too much.
    Not having to maintain an internal LDAP directory has been a substantial burden that was lifted by JumpCloud.

    Overall rating contenders

    JumpCloud Directory Platform FAQs

    Q. What type of pricing plans does JumpCloud Directory Platform offer?

    JumpCloud Directory Platform has the following pricing plans:
    Starting from: $3.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of JumpCloud Directory Platform?

    JumpCloud Directory Platform has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does JumpCloud Directory Platform support?

    JumpCloud Directory Platform supports the following languages:
    English, French, Spanish


    Q. Does JumpCloud Directory Platform offer an API?

    Yes, JumpCloud Directory Platform has an API available for use.


    Q. What other apps does JumpCloud Directory Platform integrate with?

    JumpCloud Directory Platform integrates with the following applications:
    GitHub, Dropbox Business, Google Workspace, Salesforce Sales Cloud, Slack, Microsoft 365, Marketo Engage


    Q. What level of support does JumpCloud Directory Platform offer?

    JumpCloud Directory Platform offers the following support options:
    Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat

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