SpamTitan vs SpamHero

Microsoft Defender for Office 365

ESET Endpoint Security

ALTOSPAM

Microsoft Defender for Office 365 is a cloud-based email security software designed to help businesses automatically detect, investigate, and resolve potential email threats on a centralized platform. Supervisors can configure security policies, perform spoof checks, and maintain a record of reported incidents.

ESET Endpoint Security is a network monitoring solution, which helps businesses manage processes for detecting threats, blocking targeted attacks, preventing data breaches & providing protection against ransomware. It lets users monitor behavior of malicious processes and decloak memory segments.

ALTOSPAM is an email protection solution for all businesses, associations and local authorities. Choose advanced email security compatible with all mail servers, including Office 365. Try ALTOSPAM for free.

SpamTitan blocks spam, viruses, malware, ransomware, phishing attempts and other email threats. SpamTitan provides advanced yet easy to use email security for your business. Office 365 friendly

Access Controls/Permissions

Active Directory Integration

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Escalation

Alerts/Notifications

Allow/Block List

Anomaly/Malware Detection

Anti Spam

Anti Virus

Archiving & Retention

Audit Management

Audit Trail

Authentication

Backup and Recovery

Behavioral Analytics

Categorization/Grouping

Compliance Management

Data Leak Prevention

Data Loss Prevention

Data Recovery

Data Retention Management

Data Security

Data Visualization

Domain Check

Email Attachment Protection

Email Filtering

Email Management

Email Monitoring

Email Routing

Email Tracking

Encryption

Endpoint Management

Event Logs

Filtering

For MSPs

Fraud Detection

Generative AI

Greylisting

HIPAA Compliant

Inbox Management

Microsoft Outlook Integration

Monitoring

Multiple User Accounts

Patch Management

Phishing Protection

Policy Management

Queue Management

Real-Time Analytics

Real-Time Monitoring

Reporting/Analytics

Reporting & Statistics

Response Management

Routing

Scheduled/Automated Reports

Search/Filter

Secure Data Storage

Security Auditing

Shared Inboxes

Signature Management

Single Sign On

Spam Analysis

Spam Blocker

Spam Detection

Spam Quarantine

SSL Security

Status Tracking

SURLB/URIBL Filtering

Tagging

Third-Party Integrations

Threat Intelligence

Threat Protection

Threat Response

Two-Factor Authentication

User Management

Visual Analytics

Vulnerability Scanning

Whitelisting/Blacklisting

By industry, SpamTitan reviewers are most commonly professionals in information technology and services (22%). The most frequent use case for SpamTitan cited by reviewers is anti-spam (82% of reviewers).

Users and use cases

Most reviewers indicate that SpamTitan delivers strong value for money, with affordable pricing, flexible billing, and robust features. However, some users report high upfront costs and say the lack of transparent pricing is frustrating for smaller organizations.

Value for money

SpamTitan is an anti-spam solution with key features that include spam detection, spam blocking, allow/block list management, spam quarantine, and more.

SpamTitan

Web-based

Windows

Linux

Chromebook

Symantec Email Security.cloud

Zerospam

Avanan

MailCleaner

Spam Filtering and Malware Protection

SpamHero

Microsoft 365

Vade

Inconvenient quarantine management

57% of reviewers feel negative about Email Quarantine. Reviewers indicate that quarantine reports are only sent once daily, which delays awareness of important emails being held. They say users often miss timely notifications, leading to frustration and extra work for administrators who must manually check and release legitimate messages. Some users report the quarantine interface is confusing or slow, and managing quarantined items can be cumbersome. Reviewers feel the lack of more frequent or customizable notifications impacts workflow and responsiveness.

Frequent false positives

47% of reviewers feel negative about Email Blocking. Reviewers report that legitimate emails are sometimes incorrectly blocked, causing missed communications and operational disruptions. They say false positives can be difficult to identify and release, especially when notifications are inconsistent or unclear. Some users indicate that the system’s filtering rules are rigid, making it challenging to fine-tune what gets blocked. Reviewers express frustration with the need to regularly check logs or manually intervene to ensure important emails are not lost.

Outdated and unintuitive design

Head of IT

The design of the interface is not intuitive and bit outdated.

36% of reviewers feel negative about the User Interface. Reviewers say the administration portal and user interface appear dated and lack modern design elements. They report that the layout can be confusing, with settings and options sometimes hard to locate. Some users feel the interface is not intuitive, making navigation and management less efficient. Reviewers mention that the outdated appearance may deter some administrators, and they would prefer a more streamlined and visually appealing experience.

Flexible deployment options

93% of reviewers feel positive about Deployment. Reviewers indicate the software is easy to deploy in various environments, whether on-premise or virtualized. They say the configuration process is simple and can be tailored to different organizational needs. Some users report that deployment is fast and integrates smoothly with existing infrastructure, allowing for quick adoption. They appreciate the flexibility to scale deployments for both small and large organizations. Reviewers find that the straightforward deployment process saves time and effort.

Reliable and stable operation

Sessional Lecturer

What I like most about SpamTitan is its reliability.

94% of reviewers feel positive about Performance and Speed. Reviewers say the software is stable, effective, and requires little ongoing maintenance. They indicate it reliably filters unwanted emails and protects users without frequent issues. Some users report that the platform is consistently fast and responsive, with high reliability over extended periods. They appreciate that the system works as expected, providing dependable performance and minimizing downtime. Reviewers value the product’s ability to handle large volumes of email efficiently.

Straightforward daily management

Technical Director

The GUI is excellent and much easier to use compared to other products we used previously

94% of reviewers feel positive about Ease of Use. Reviewers indicate the software is simple to navigate and manage, even for those with limited technical skills. They say the interface is intuitive, allowing users to quickly learn the system and perform daily tasks without confusion. Some users report that managing updates and routine maintenance is hassle-free, and they appreciate how the platform simplifies complex processes. Reviewers find that the ease of use reduces the learning curve for new staff and helps them focus on essential work rather than troubleshooting or extensive training.

Quick and simple installation

Network Administrator

97% of reviewers feel positive about Setup. Reviewers appreciate that installation is generally fast and straightforward, often completed within a short time frame. They say the process requires minimal technical expertise, and support is readily available if needed. Some users report that configuration is uncomplicated, and the system works reliably once installed. They find the setup experience to be painless, with many noting that they could deploy the software with little disruption to their existing operations. Reviewers value the minimal effort required to get started.

Managing Director

The portal for MSPs is fantastic. When you first log in you get the info for all clients with the option to dive straight into the history for all tenants.

IT Manager

It has some great features like sending blocked spam reports that you can allow users to receive and release verified non spam.

IT Director

Giving our staff the ability to receive emails was at one time a need but upgrades have been made and that is no longer an issue.

Senior Systems Engineer

The spam filter is fast, efficient, and their technical support when need (albeit rarely) is always response and quick to resolve issues.

Spamtitan mail filtering accuracy and it’s really rare to have false positives. And the cost is good considering the quality of service.

President

There are a few very minor tweaks in the UI that could be made, but it's obvious the SpamTitan engineers are constantly making small upgrades to the overall product.

Information Technology Manager

Managing 250 users can be daunting but, with SpamTitan filtering the garbage out, this helps us sleep at night!

Principal

SpamTitan provides an affordable, small-footprint, flexible solution to address this area facing a growing threat.

Owner

It really helps me save time having to delete unwanted emails on a daily basis, hence saving my time

Its filtering is superb with very low false positives and excellent spam detection.

Vice President

I dislike that individual users can't block an address and have it block that address for everyone easily.

Senior IT Specialist

Its detailed reporting and flexible deployment options make it a solid choice for email security.

Customizable reports provide periodic review of spam and easy white and black-listing.

SpamTitan has been a valuable and effective asset for spam filtering.

Construction Services Manager

After the issue with greylisted emails, support was never able to release any of the emails.

Fake emails from MS get though with no header/email sender info at times.

Their package is comprehensive and their pricing model is excellent too, very reasonable.

Was bit of a process to get the correct settings for spam set up.

It caused us enough problems that the owner of my company had me completely disable SpamTitan.

It’s highly effective at blocking spam and phishing emails, easy to use, and offers great reporting features.

SYSADMIN

It's difficult to navigate to make changes and makes management more complex than it needs to be.    But once learned it's quick.

I had to reach out to the sender and have them send those emails to another account.

Missing features in some other packages, like email signatures

They have made upgrades when needed and kept their product sustainable.

Sr. Sysadmin

Excellent overall if you can get over the user interface.

Director of IT

Takes alot of work on the backside to keep emails filtered.  

Network Admin

I like the admin interface, it has all that we need and it is not a headache to browze and use.

I like SpamTitan for its excellent spam detection, ease of use, and strong phishing protection.

director

new interface has less options than the old..

I love that it is effective in catching spam, and that it is rarely wrong!

I reached out to our sales rep to see if we could get a refund but never received a reply.

Sr Manager

You keep the product update to ensure that we stay protected.

Even when I set up pattern filtering some of those still get through.

Network Engineer

It also check and converted the hyperlink as well.

Partner

I wish there was more active action to be taken on greylisted items.  

There is nothing I dislike about Spm Titan, it could be a bit easier to reach support though.

IT Technician

That's the sole feature we were looking for when shopping for a product like this.

Knowledge Management, SPAM and ESET Management

I took over after it was installed by someone that left the company and took knowledge with them.

It does the job very well and requires little management once configured.

The user portal for accessing user settings and filtering is quite dated and could use a facelift.

Senior Associate

Terrible, we've moved on to better, most cost effective and user friendly alternatives and will not be going back.

managing director

User can Blacklist/Whitelist from EGroupware directly or mark mails as Spam.

Network Systems Administrator

Since the new update I am not sure how to switch accounts

It also allows for customization of spam filtering options, which is useful to fine-tune the spam filtering to my specific needs.

Manager

Spam titan is an exallent product for email securityIt has a full of features which pro ide all the needed criteria to detect the spam emails with a very hight rate of capture And I want to focus on the new feature LinkLockWhich raise the capture rate of spam detection to a hight standard Normally if the email is clean with no malicious content it will be Mark as clean and if it include a URL which is not included in any bad categories it will be marked as clean,But sometimes the URL is bad and not included in any bad categories cause it is still new Here the link lock works and scan the URL on the fly to decide if it is clean or not and if it is not clean , it will turn the URL to a text which the end user can not click on it and keep it that way and deliver the email and even if you forward the email to someone outside your organisation it will keep it as text also which protect even your customers

SpamTitan vs SpamHero Comparison (2026)

SpamTitan

SpamHero

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives