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Samsara vs Elite EXTRA Comparison

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Overview

Category Leaders

Samsara is a fleet operations management platform which helps various industries including transportation, logistics & construction...

Category Leaders

Elite EXTRA is a Last Mile Delivery management solution designed to help businesses of all sizes plan and streamline distribution...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

24

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

480

5

4

3

2

1

321

86

18

9

46

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.7

229

5

4

3

2

1

163

61

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The implementation team was amazing and made sure the setup process was very easy. The dashboard of the program is great and the integration with my other favorite software is on point.
I feel that we are a safer fleet now. I am overall very happy with the system and would recommend it.
Super friendly staff, getting the program implemented from start to finish was easy with samsara staff helping us through the process.

Pros

The ease of using the system and the time an attention the staff gave during set up and training was amazing. They are always available for issues and quick to resolve them.
We are so pleased with the results and would recommend this to anyone that has to put delivery routes together that change constantly. You will save time and money.
Has been a great relationship between our company and Elite for many years. We have grown along with Elite over the years having intertwined our businesses beautifully.

Cons

At times there have been data problems. It is rare and data is never lost just needs to be recovered.
Horrible experience, completely cannot count on this product.
Poor communication, too difficult to get anyone to help you, always blame issues on something else. Never works when I need it, I completely cannot depend on this product.

Cons

Sometimes the gps signal gets lost so it doesn't always update for a little bit.
The tracking is sometimes disconnected or delayed from where driver actually is.
Main dispatch menu has small logos that are tough to discern at times.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features74
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Tracking
  • Audio/Video Recording
  • Audit Trail
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing Rate Management
  • CRM
  • Carrier Management
  • Cash on Delivery
  • Communication Management
  • Compliance Management
  • Cost Tracking
  • Cross Docking
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Demand Forecasting
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • EDI
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Fleet Management
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • IFTA Reporting
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Invoice Management
  • Label Printing
  • Labeling
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Motor Pool
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Playback Controls
  • Price/Margin Management
  • Progress Tracking
  • Proof of Delivery
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Recurring Tasks
  • Refund Management
  • Remote Access/Control
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Strategic Planning
  • Supplier Management
  • Surveys & Feedback
  • Task Scheduling
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Transportation Management
  • Trend Analysis
  • Trip Logs
  • Truckload Management
  • VIN Lookup
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Video Analytics
  • Video Capture
  • Video Management
  • Video Streaming
  • Violation Tracking
  • Voice Recognition
  • Warehouse Management
  • Work Order Management
  • Total features109
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Tracking
  • Audio/Video Recording
  • Audit Trail
  • Automated Scheduling
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing Rate Management
  • CRM
  • Carrier Management
  • Cash on Delivery
  • Communication Management
  • Compliance Management
  • Cost Tracking
  • Cross Docking
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Demand Forecasting
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Driver ETA
  • Driver Management
  • EDI
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Fleet Management
  • For Courier Services
  • For Freight Operations
  • For Restaurants
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • IFTA Reporting
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Invoice Management
  • Label Printing
  • Labeling
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Motor Pool
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Playback Controls
  • Price/Margin Management
  • Progress Tracking
  • Proof of Delivery
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Recurring Tasks
  • Refund Management
  • Remote Access/Control
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Strategic Planning
  • Supplier Management
  • Surveys & Feedback
  • Task Scheduling
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Transportation Management
  • Trend Analysis
  • Trip Logs
  • Truckload Management
  • VIN Lookup
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Video Analytics
  • Video Capture
  • Video Management
  • Video Streaming
  • Violation Tracking
  • Voice Recognition
  • Warehouse Management
  • Work Order Management

Integrations

  • Total integrations61
  • Adobe Commerce
  • BigCommerce
  • Ecwid
  • FedEx Ship Manager
  • FourKites
  • Google Maps
  • Microsoft Excel
  • NetSuite
  • PayPal
  • PrestaShop
  • QuickBooks Online Advanced
  • Samsara
  • Shopify
  • Shopify Plus
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations10
  • Adobe Commerce
  • BigCommerce
  • Ecwid
  • FedEx Ship Manager
  • FourKites
  • Google Maps
  • Microsoft Excel
  • NetSuite
  • PayPal
  • PrestaShop
  • QuickBooks Online Advanced
  • Samsara
  • Shopify
  • Shopify Plus
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • Xero
  • Zapier

Alternatives

Explore similar apps

User reviews that mention these apps

CC
AvatarImg

Chris C.

Consumer Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Samsara logo

Samsara

Great tracking program

Reviewed 6 months ago

Really good program overall. Makes tracking our fleet easy

Pros

Accurate position, real time tracking. Many extra features that help with fleet management

Cons

The inability to hover over the path taken by a vehicle at any point to see what the time / speed of the vehicle was at that time. It only logs a time when the vehicle is stopped for a while

JJ
AvatarImg

Jagjit J.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Samsara logo

Samsara

Best E-Log service

Reviewed 3 years ago

99/100

Pros

Samsara provides the electronic log book service with additional features like GPS tracking, dash camera. It also helps in creating IFTA reports. You can also create the safety alerts for the vehicles.

Cons

It charges you little more, for extra features.

MJ
AvatarImg

Misty J.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Samsara logo

Samsara

Great Product

Reviewed 3 months ago

Very good. They have been easy to work with.

Pros

Being able to suggest improvements and then seeing them implemented.

Cons

The bugs due to wifi amounts given at no extra cost

JG
AvatarImg

James G.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Samsara logo

Samsara

Mid State TK Camera ROI

Reviewed 20 days ago

Our experience overall has been a good one. The camera's have helped out out in several situations where the actual person at fault could have gotten off.

Pros

The ease of use. How it can be used to get out of sticky situations when incidents occur. Has also helped with lowering idle times.

Cons

Having to pay extra for things that should be included in your monthly payment.

SB
AvatarImg

Sandy B.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Samsara logo

Samsara

Don't do it ...

Reviewed 2 years ago

have been trying to talk to someone for 3 months finally got an answer and they want to charge me all kind of fees to get out of the contract. Better Gps system lower cost and reports I need and I'm stuck with this for 26 more month......

Pros

I can see where my guys are but thats about it not impreessed

Cons

Wont give me the reports I need, .don't help with payroll have to take an extra hour pulling different reports just to verify won't fix that. I tried to cancel and they want crazy fees to cancel .

Vendor response

Sandy, we always aim to put our customers first and are very sorry to hear this has been your experience. We've located your account and can confirm your issues have been resolved.

SM
AvatarImg

Sergio M.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Samsara logo

Samsara

Best ELD on the market

Reviewed 6 years ago

Overall, we are thrilled with the sytem. We started using another popular eld system before this one so we have a little experience on comparing between them and this one is perfect. The log tracking is accurate, the gps tracking is impressive aswell, and with everthing, the program comes with makes my life easeir. great system, we love it

Pros

The software has everthing you might expect from an eld but with an extra kick. The ifta miles is perfect and it aleviates a lot of time when dealing with the ifta due dates. The gps fuction is acurate so no need to bother the drivers or worry when the drivers dont answer. It also has a fuction to crate a temporary gps link for the trucks wich makes it easy for our clients. No need for them to bother us with the location of the truck if they can know precisely where it is with a clik of a bottom. all in all in really happy with it

Cons

The software layout is hard to get used too. Things are not where you will instintively have them. Everthing is there, but it just seems to be scattered around the tabs. you get used to it, but for the beginning, youll get lost

WT
AvatarImg

Wagner T.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Samsara logo

Samsara

Growing Too Fast

Reviewed 5 years ago
Pros

They are growing and they always pick up the phone

Cons

Company is just growing TOO FAST that is not CARING about it's customers! We have referred 5 great affiliates and using them for over 2 years while growing our fleet as well. Prices going up we stayed. We also got cameras. Since we started with them there have been a lot of issues with their equipment which we worked with them getting replacement. Their attitude was ridiculous saying that the "fixed" without charge. We have been sent contracts for bus upgrades instead of just the replacement units and therefore double charged every month. Now they like us to pay for the extra contract claiming they never sent the contracts over. Were seriously considering buying off the contract and moving on! Owner is also never present!