getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Service Software - Page 11

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


477 software options

Attendo logo

What your ERP is missing

learn more
Attendo is a cloud-based customer service platform that integrates help desk, support ticketing, CRM, and maintenance management. It connects seamlessly with your existing ERP, VoIP, email, and social media for a unified experience.

Read more about Attendo

Users also considered
Zuar Portal logo

Provide branded Tableau dashboards!

learn more
Zuar Portal offers a fast and scalable solution for creating customized analytics hubs, while providing secure and global access to the data required by executives, employees, vendors, customers, and other stakeholders.

Read more about Zuar Portal

Users also considered
HelpMaster logo

Helpdesk, service desk and customer support software

learn more
HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.

Read more about HelpMaster

Users also considered
Emailtree AI logo

Respond to customer's request in sec. using hyperautomation!

learn more
As an end-to-end solution, EmailTree AI helps you automate email composition, increase email productivity, and trigger automatic actions in databases.
Using NLP/NLU, Machine Learning and RPA techniques, spend less time on email and engage in more value-added activities.

Read more about Emailtree AI

Users also considered
OTRS logo

Helpdesk software for customer service management teams

learn more
OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

Read more about OTRS

Users also considered
yellow.ai logo

Empowering Businesses with Customer Service Automation

learn more
Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

Read more about yellow.ai

Users also considered
InfiniTalk logo

Communication management software for call centers

learn more
InfiniTalk is a cloud-based communication management platform that assists call centers with managing custom support, orders, consignments, and client communication via a unified portal. It offers features such as a real-time translator, automated phone registration, and more.

Read more about InfiniTalk

Users also considered
Enterprise Bot logo

Intelligent Omnichannel Conversations

learn more
AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

Read more about Enterprise Bot

Users also considered
INO CX logo

All-in-One Business Communication Solution

learn more
INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

Read more about INO CX

Users also considered
ServicePRO logo

Enterprise Service Desk Request Software that delivers ROI

learn more
ServicePRO® is an enterprise service desk software that improves customer service by automating the entire service request cycle.

ServicePRO® is available as a cloud-hosted solution as well as an on-premise installation.

Read more about ServicePRO

Users also considered
Qiscus logo

Cloud-based customer communications management solution

learn more
Qiscus is a powerful cloud-based customer communications management solution that enables enterprises to handle customer data, leads, omnichannel CRM, and customer engagement operations. It allows users to create a single view of your entire organization’s sales funnel so you can more effectively respond to prospects and leads, improve sales performance by real-time notifications and alerts, automate repetitive tasks, and save time through intelligent automation.

Read more about Qiscus

Users also considered
Dynamics 365 Customer Service logo

Omnichannel customer service and support

learn more
Microsoft Dynamics 365 Customer Service is an omnichannel solution that scales to meet changing needs, helping teams provide world-class service. With a combination of software and services, it helps businesses create exceptional customer experiences from purchase through ongoing care.

Read more about Dynamics 365 Customer Service

Users also considered
Howazit logo

Howazit collects feedback from customers and acts upon it.

learn more
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

Read more about Howazit

Users also considered
NinjaChat logo

Live Chat Software

learn more
500apps' All-in-One Business Suite features NinjaChat, a Live Chat Software that provides the best customer support for your website visitors. By integrating your live chat with multi-channel communication.

The All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99.

Read more about NinjaChat

Users also considered
Gallabox logo

A single, collaborative customer communication tool

learn more
Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots

Read more about Gallabox

Users also considered
Vergic logo

Customer engagement with AI chatbots, messaging and video

learn more
Vergic Engage is a digital engagement platform that includes chatbots, voicebots, messaging, and collaboration tools. With the analytic engine feature, businesses can personalize the customer experience.

Read more about Vergic

Users also considered
xFind logo

AI driven enterprise search platform

learn more
Product is a fusion of GPT and NLP technologies for customer service or enterprise support organizations. It aims to improve agent productivity by delivering relevant answers to resolve customer issues, saving up to 50% of time searching for answers. The solution also helps increase case deflection for customer portals and chatbots by providing the most relevant enterprise knowledge.

Read more about xFind

Users also considered
SAP Service Cloud logo

AI-enabled customer service platform for remote support

learn more
SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

Read more about SAP Service Cloud

Users also considered
UserEcho logo

Interactive customer support & feedback community

learn more
UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services

Read more about UserEcho

Users also considered
AlphaCX logo

Unified Messaging Helpdesk for Customer Experience.

learn more
AlphaCX is a unified messaging helpdesk that logs, tracks and measures customer experience.

Read more about AlphaCX

Users also considered
GestSup logo

French-language support management software

learn more
GestSup is a French-language support management software. Users can manage tickets and IT assets, create surveys and view reports and statistics.

Read more about GestSup

Users also considered
DoubleTick logo

Boost sales with WhatsApp Business API

learn more
DoubleTick is a phone-based WhatsApp API for B2C & B2B sales. It allows businesses to do bulk Whatsapp messaging, build chatbots, enable end-to-end order booking, and more to boost sales using the WhatsApp Business API.

Read more about DoubleTick

Users also considered
AISERA logo

AI service management

learn more
AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.

Read more about AISERA

Users also considered
Textel logo

SMS solution for contact centres

learn more
Textel allows businesses to send low-cost SMS text messages from their existing contact center infrastructure to over 200 countries and territories around the world.

Read more about Textel

Users also considered
DeepConverse logo

The complete customer support automation platform

learn more
DeepConverse helps businesses automate and scale their customer conversations.

Read more about DeepConverse

Users also considered